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Business ethics is something other than an idea used to upgrade the picture of an organization; ethics are the very establishment of accomplishment. Business ethics ought to be applied from the exact instant a firm opens its entryways. Business ethics really comprises of the activities of people working inside organizations. On a more positive note, an establishment that gives significantly to charity each year is practicing ethical behavior and exhibiting corporate social responsibility. While this practice benefits the company by allowing them to write off the donation against their taxes, it also sends out a positive message and has a positive impact on the community. This practice of giving back can bring in more customers, increase or enhance positive business relationships, and even allow the firm to add new employees. Ethical practices likewise assist organizations with building up an astounding notoriety, which acquires extra clients, produces positive exposure, and can help solidify support for the association in the midst of emergency and discussion.
Understanding the importance of ethics in business is the key to success. Customers, management, and employees all appreciate honest and ethical practices. Business ethics are vital because they help maintain a great reputation, help avoid significant financial and legal issues, and they ultimately benefit everyone involved.
Ethical behaviour and corporate social responsibility can bring significant benefits to a business. For example, they may:

attract customers to the firm's products, thereby boosting sales and profits

make employees want to stay with the business, reduce labour turnover and therefore increase productivity

attract more employees wanting to work for the business, reduce recruitment costs and enable the company to get the most talented employees

attract investors and keep the company's share price high, thereby protecting the business from takeover.

Dishonest conduct or an absence of corporate social obligation, by examination, may harm an association's notoriety and make it less speaking to partners. profits could fall accordingly. Hence the importance of Ethics  in business is really important.
Reference:

-, B. C., By, -, & Business Case Studies. (2020, June 12). Ethical Business Practices. Retrieved from https://businesscasestudies.co.uk/ethical-business-practices/

Spooner, A. (n.d.). Importance of Ethics in Business. Retrieved from https://business.lovetoknow.com/business-operations-corporate-management/importance-ethics-business#:~:text=Customers, management, and employees all,they ultimately benefit everyone involved.

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1. The concepts interesting to me are :
a) Better decision making.
b) Improved  customer service.      c)  Improve Business management.
d) Improved Financial Performance.
2.  emerging computer and information technologies interesting me are:
a) Digital Ecosystem.
b) Advanced artificial intelligence (AI) and analytics.
c) Block chain.
d)  Internet of things (IoT).
they can be applied to the workplace with the help of cloud.
Cloud computing involves access and storage of information over the internet instead of traditional local storage. Most of technology that we rely on today is utilizing cloud. Making sure that its going to benefit everyone, giving people a heads up and launching training event can ease the emerging technology in the workplace.
3. As i  would have already learned about ICT it would not only benefit me and my career but also the company where i am going to work. I am going to use ICT as it plays an important role in the world since we are now in the information age era. Using ICT to make a business more efficient, effective and promptly respond to customers’ needs also assisting business activities including design, manufacturing, R&D, distribution and sales and feedback.
4. Skills i need to excel in that would benefit my future career are as follows:
a) Communicate well.
b) Take initiative.
c) Sales skills.
d) Interpersonal skills.
e) being compassionate.
therefore working on these skill would benefit me in the future.

Reference:

BAU - Beirut Arab University: Information and Communication Technology in Business. (n.d.). Retrieved from https://www.bau.edu.lb/Research/Information-and-Communication-Technology-in-Business

Attfield, B. (n.d.). 6 steps for introducing technology into the workplace. Retrieved from https://blog.jostle.me/blog/6-steps-for-introducing-technology-into-the-workplace/

Importance of Information and Communications Technology (ICT) In Our Daily Life. (2019, July 1). Retrieved from https://pcdreams.com.sg/importance-of-information-and-communications-technology-ict-in-our-daily-life/

Lee, K. (2017, January 10). Career Success: 10 Tips to Excel in your Career. Retrieved from https://www.topresume.com/career-advice/10-tips-to-excel-in-your-career

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Topic 2:  The Role CRM in Marketing Organizations

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Topic 2:  The Role CRM in Marketing Organizations

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1. The elements of CRM interesting to me  are the 4R's in marketing which include relationship, retention, referrals, recovery.
Relationships: CRM helps the company develop and and grow relationship so that their brand becomes important to the customer through emails, social media highlights, SMS promotions, etc.
Retention: companies spend a lot of time to gain a customer so it is important to build programs to keep them loyal and satisfied to the company by retaining them for life and maximize the profit.  CRM helps in doing this by saving money on marketing and focusing on retention, gain free word of mouth advertising, feedback from loyal customers, etc.
Referrals: a) helps gauge overall customer satisfaction. b) helps gauge overall customer loyalty. c) helps to invest in the best marketing efforts.
Recovery:  Similar to retention, it helps build the

customer base for the company by re-building relationships

with customers that are no longer buying from the company. Using CRM helps the company know customer behaviour and buying pattern so that they can run reports  when customer loss needs attention.
2. CRM can be effective by doing the following:
a) identifying the hurdles in your business. A good place to start would be where productivity is lacking as their is always a department the is falling behind.
b) CRM technology may be the answer.  Using CRM tools to create an open channel of communication between departments, companies can streamline the sales process and ensure greater customer success.
3. CRM( customer realationship management) is business software that helps individuals and teams maximize their customer communications and sales efforts. IT will benefit my personal brand by consolidating all my data into one easy to access location, sell more faster, staying focused on customers, Marketing, etc.
4. CRM skills I need to excel in are as follows:
a) Awareness of customer needs
b) Direct marketing skills
c) CRM software knowledge
d) Strategic thinking skills
e) Sales funnel knowledge
Reference:

(n.d.). Retrieved from https://d2l.cna-qatar.edu.qa/d2l/le/content/46567/viewContent/1017670/View

Employee Productivity Management: How CRM Can Boost Worker Engagement. (n.d.). Retrieved from https://www.salesforce.com/hub/business/ways-to-improve-performance-at-work/

What Does CRM Do?: How CRM Software Helps Your Business. (2019, December 13). Retrieved from https://www.nutshell.com/blog/what-does-crm-do/

Editor, U., Udemy Editor Recent Articles by Udemy Editor5 Tips To Become a Powerful Public SpeakerProject Management Steps: How to Run Projects EfficientlyLeadership Theories: Learning to Become an Effective Leader, & Editor, R. A. by U. (2020, March 11). 10 Relationship Management Skills That Enhance Your Business. Retrieved from https://blog.udemy.com/relationship-management-skills/

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Topic 3: The Role of ICT in the Accounting Function of organizations

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Topic 3: The Role of ICT in the Accounting Function of organizations

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1. The elements of accounting interesting to me is the Accounting system as it is a company s valuable asset that has helped improve the efficiency of the  finance department. some other benefits are as follows:
a) Ensures Financial Control
b) Saves on Costs
c) Increases Data Accuracy
d) Improving Decision Making
e) Strategy Development and Resource Allocation
2. With the use of sound accounting we can  monitor customer buying pattern. Sound accounting helps you satisfy your customers. Knowing where your company stands and help you better understand what you need to do in the future to maintain customer satisfaction and grow your business. Accounting system is also very useful as it automates the tasks and all customer order and payments can be tracked by the company.
3. I would talk about the benefits of using accounting systems that would benefit the company which are as follows:
a) Reports automatically - debtors and creditors, on profit and loss, customer accounts, inventory counts, forecasting, etc.
b) Automating tasks – such as calculating pay, producing pay slips, automatically calculating etc.
c) Reducing the chance of errors – by computerizing calculations that would be very low chance of errors.
d) Ensures Financial Control -- Accounting software allows business owners to control their finances automatically, even though they may not be experts in accounting which will save a companies budget without having to pay external parties.
e) Improving Decision Making --  Without an automated accounting solution, you will have difficulty understanding your business financial condition. It helps you figure out where to cut expenses or where to invest more.
4. The accounting skills i need to excel in are as follows:
a) Sparkline charts

b) Filling and formatting
c) Auditing formulas
d) Data validation
e) Using pivot tables

Reference:

(n.d.). Retrieved from https://d2l.cna-qatar.edu.qa/d2l/le/content/46567/viewContent/1017681/View

accounting software. (2020, January 20). Retrieved from https://solutiondots.com/blog/accounting-software/

Welker, B. (2019, September 5). 9 Best Excel Skills for Accountants in 2020. Retrieved from https://www.goskills.com/Excel/Articles/Excel-skills-for-accountants

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Topic 5: Identity eProcurement Systems Used by Industry

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Topic 5: Identity eProcurement Systems Used by Industry

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1. E-procurement is the process of buying and selling supplies and services over the Internet.

2. OpenProcurement :

OpenProcurement is an open source procurement software that provides specially designed toolkit procurement business processes. Both public authorities and private entities can use this software for the procurement of goods and services. OpenProcurement was developed with programming languages such as Python, Pyramid, Bootstrap, Angular.js, CouchDB, Flask, and PouchDB.  Users can utilize this solution to make procurements more accessible and transparent

Procuman:
Procuman is a leading open source procurement software with a fully-customizable interface. It can be used for your procurement needs and also to manage the supplier relationship. This open source procurement software comes with a 30 days free trial period and is powered by Amazon web services. It provides 24/7 monitoring and email-support for customers.

3. Increased Transaction Speed

E-procurement is both time-saving and efficient. As the electronic handling of tasks supports and simplifies the purchasing process, transaction speed is increased. Also, because of e-enabled relationships with suppliers, procurement cycle times speed up. The e-procurement process eliminates unnecessary activities, allowing you to focus on more valuable tasks.

Increased Productivity

e-procurement is less time-consuming than traditional procurement.  It makes it easier to submit reusable tenders. Use of templates means paperwork can be filled out more quickly.

Eliminating Paperwork
With e-procurement, everything can be saved and stored electronically. This not only saves you from needing more room, it also makes the process of finding older tenders more simple. It reduces human error as well.

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Topic 4:  Analyze HR Online Recruiting Applications

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Topic 4:  Analyze HR Online Recruiting Applications

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LinkedIn and Glassdoor are two of the leading job posting and recruiting websites in the world and are trusted by millions of users around the world. (Betterteam , 2019)

1. Ease of use for the Applicant :

Both the applications are easy to use in their own different ways.

Glassdoor rates at 4.2/5 stars with 48 reviews, whereas LinkedIn job search rates 4.4/5 stars with 530 reviews. All the reviews were verified. (G2, 2020)

2. Simplicity in Design for UX:

Both the applications have simple designs and are easy to operate which makes it more convenient for the users. All these being said, LinkedIn is still comparatively better than Glassdoor because doing business in LinkedIn is much easier and their ratings are better as well.

3. Cost:

LinkedIn – They have paid subscriptions plans or pay per click. Their minimum price depends on the daily budget that is set. The recruiter package with advanced tools starts at $8,999.00 per year.

Glassdoor – They have paid subscriptions or pay per day.  Its starts at $199.00 per month for only 1 job slot and it costs up to $699.00 per month for a 10 job bundle option. (Betterteam , 2019)

Glassdoor is cheaper than LinkedIn in terms of cost on an annual full package basis. But in normal premium packages LinkedIn is more affordable for job postings.

4. Relevance for your industry sector:

As I want to work in the Information Technology sector , both LinkedIn and Glassdoor would help me getting a job based on skills and qualifications. LinkedIn has more IT jobs available on the search field as compared to Glassdoor. This shows that LinkedIn has a wider pool of opportunity as compared to Glassdoor. LinkedIn has many other various features which Glassdoor doesn’t have.

Reference:

Glassdoor vs LinkedIn Job Search. (n.d.). Retrieved from https://www.g2.com/compare/glassdoor-vs-linkedin-job-search

Video Conferencing, Web Conferencing, Webinars, Screen Sharing. (n.d.). Retrieved from https://zoom.us/rec/play/6J0tcb2g-Do3HIWT4wSDVPFwW427J6yshyEY__VezUm0VnMLYFLzZbsbM-rx6APOaDFPVKLR-YkA2ncu?continueMode=true&_x_zm_rtaid=KKJFtv7xRVWgH5wf61Nbyw.1591916843164.a3b4f5f28a437861362ccd0c22abb834&_x_zm_rhtaid=28