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London South Bank Students’ Union (LSBSU) is the centre of student life on campus and home to a few key services and activities designed to help you get the most out of your student experience.

Coming to university is about more than getting a degree, it’s a time for you to develop your passions and bring those dreams to life.

We believe ‘Every student matters’. Our Students’ Union exists to enhance your student experience and represent students’ academic interests, both on and off campus, whilst you study with us. Supported by a team of staff, four full-time student reps “sabbatical officers” work to represent student views, run campaigns and speak up on your behalf, including holding roles on the University Board of Governors. Many students also volunteer part-time to act on behalf of students in many areas.

The Union is a hub for a range of student run societies that cover a broad range of cultural, academic, and social interests, and if we don’t have the society, you’re looking for we’ll help you start it. Alongside student societies we also run all competitive and non-competitive sports on campus.

The Union also runs a variety of events throughout the year, including socials, pub quizzes and nights out.

All the Unions activities are either free or low costs and are a great place to make new friends and develop your interests. Please click on the following URL for further information:

https://www.lsbu.ac.uk/student-life/students-union

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South Bank Students' Union (SBSU) is the center of student life on campus and home to a number of key services and activities designed to help you get the most out of your student experience.

Coming to university is about more than getting a degree, it's a time for you to develop your passions and bring those dreams to life.

What's our role?

We represent LSBU students' interests, provide advice and support and offer great opportunities to make friends, learn skills and make a difference. Our service includes support and guidance in areas such as Wellbeing and Academia.

Our Students' Union exists to enhance your student experience and represent students' academic interests, both on and off-campus, whilst you study with us. Supported by a team of staff, four full-time student representatives " sabbatical officers" work to represent student views, run campaigns, and speak up on your behalf, including holding roles on the University Board of Governors. Many students also volunteer part-time to act on behalf of students in many areas.

Why get involved?

Research shows that students at LSBU who get involved in co- and extracurricular activities are more likely to do well academically. That's because we're passionate about creating a positive community that offers fun events and activities where you can meet new people, as well as support your academic interests and well-being.

SBSU is a hub for a variety of student-led societies and clubs that cover a broad range of cultural, academic, and social interests, and if we don't have the society you're looking for, we'll help you start it!

We also organise exciting events throughout the academic year, such as our Freshers Week, Union Awards, Quizzes, and other social events that you won't want to miss out on.

At SBSU, our priority is you. This is why we're happy to answer any of your questions via our social platforms, website, email, or come and visit our reception desk on campus in the Student Life Centre. We're delighted to have you be a part of our growing community here at South Bank and can't wait to see all the wonderful things you achieve during your university journey.

To find out more about the Union and what they have to offer you visit their website www.southbanksu.com

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South Bank Students' Union (SBSU) is the center of student life on campus and home to a number of key services and activities designed to help you get the most out of your student experience. Coming to university is about more than getting a degree, it's a time for you to develop your passions and bring those dreams to life.

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So why do you think you need to understand about research?

Many of our professors are nurses or allied health professionals, so their research is concerned with real world healthcare. Research at LSBU is an important priority, as it allows us to know the 'evidence-base' for our practice. Evidence-based practice is something you will be hearing a lot about on your programme!

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Useful definitions

The term evidence-based practice (EBP) has developed from the term evidence-based medicine (EBM) which was introduced into medical literature in 1991 [1].

A commonly used definition of EBM is:
'the conscientious, explicit, and judicious use of current best evidence in making decisions about the care of individual patients'[2].

In 2005, an EBM international working group introduced the term evidence-based practice (EBP) and published 'the Sicily statement on evidence-based practice' which includes the following definition:

'Evidence-Based Practice (EBP) requires that decisions about health care are based on the best available, current, valid and relevant evidence. These decisions should be made by those receiving care, informed by the tacit and explicit knowledge of those providing care, within the context of available resources'[3].

Both definitions suggest that EBP requires the integration of best research evidence, individual clinical expertise and patient choice.
The diagram demonstrates the importance of different sources of evidence, from research, clinical practice and patients. For each individual patient and every clinical decision, the relative contribution of each evidence source (size of circle) may vary considerably.

There is much debate about what EBP is and whether the traditional model of EBP needs updating.

Further resources

Physiotherapy UK 2015 debate on research evidence

The motion was "this house believes that in the absence of research evidence an intervention should not be used"

There were two speakers for the motion, Professor Sallie Lamb, University of Oxford and Professor Rob de Bie, Maastricht University; and two speakers against the motion, Associate Professor Roger Kerry, University of Nottingham and Professor Michael Loughlin, Manchester Metropolitan University.

The 'againsts' won the debate.

Further reflections on the debate

Page references

1. Guyatt G Evidence-based medicine ACP J Club 1991 A-16:114

2. Sackett DL et al. 1996 Evidence based medicine: what it is and what it isn't. BMJ 1996; 312: 71-2

3. Dawes M, Summerskill W, Glasziou P et al 2005 Sicily statement on evidence-based practice BMC Medical Education 5(1) 1-7

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With teaching from professionals and specialists in their chosen fields plus relevant, practical experience, we’ll equip you with the knowledge, opportunities, and skills you need for a successful career. It’s why we’re an unprecedented double winner of the title University of the Year for Graduate Employment -The Sunday Times Good University Guide 2018 and 2019.

Our courses are accredited or designed in partnership with employers and our focus is on personalised learning.

For more insight into our accomplishment in receiving Silver for Teaching Excellence (TEF) visit our teaching page at

https://www.lsbu.ac.uk/about-us/news/silver-rating-teaching-excellence

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London South Bank University celebrates achieving silver rating for teaching excellence

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London South Bank University (LSBU) is celebrating good news today, as the University has achieved a Silver rating for teaching excellence under the Government's Teaching Excellence Framework (TEF).

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At LSBU we pride ourselves on the stories of our students, alumni, and our members of staff. Check out the LSBU Stories page, and read about the individual journeys some of our LSBU family have been on!

Click here to visit the LSBU Stories page

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You will receive an invite to our induction week with the timetable of events. These will be a mixture of larger group sessions and course specific. Most sessions will be held face to face but Wednesday 13th September will be held online.

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You will receive an invite to our induction week with the timetable of events. These will be a mixture of larger group sessions and course specific. Most sessions will be held face to face but Wednesday 13th September will be held online.

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***The most important resource for ALL students at LSBU is your
MY ACCOUNT DASHBOARD ***

Additional useful quick links:

LSBU HOMEPAGE

ACCOMMODATION

ACCOMMODATION EMAIL
accommodation@lsbu.ac.uk

CAMPUS - SOUTHWARK

CAMPUS - CROYDON

DISABILITY AND DYSLEXIA SERVICE (DDS)

EMPLOYABILITY

FACILITIES AT LSBU

GETTING AHEAD AT LSBU

IT SUPPORT

LIBRARY

LIBRARY LEARNING RESOURCES (HOME PAGE)

Library General Enquiry Email:
library@lsbu.ac.uk

Library Support Email:
student-it-support @lsbu.ac.uk

LSBU YOUTUBE CHANNEL

NUS

OCCUPATIONAL HEALTH

OUR STORIES

PREPARING TO START

SCHOOL OF ALLIED & COMMUNITY HEALTH

SPORTS ACADEMY

STUDENT CHAT

STUDENT LIFE

STUDENT ADVICE EMAIL
studentlife@lsbu.ac.uk

STUDENT SUPPORT EMAIL - GENERAL
studentwellbeing@lsbu.ac.uk

STUDENT SUPPORT EMAIL - HSC
studentengagement@lsbu.ac.uk

STUDENT TESTIMONIALS

STUDENTS UNION

TOTUM AT LSBU

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START HERE FOR ALL SUPPORT NEEDS - Via My Account ↓↓↓↓

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START HERE FOR ALL SUPPORT NEEDS - Via My Account ↓↓↓↓

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My account is our student help portal where you can search FAQs on anything in LSBU, chat with advisors and book appointments with our support services.

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(Only accessible once you have enrolled)

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The QR code above takes you to resources in Moodle, to allow you the opportunity to learn about academic integrity, and find essential support and guides to assist your academic progression.

These are essential items for you to explore, so please make sure you do so at the start of your course! :)

(If the QR code does not work for you, the URL is https://vle.lsbu.ac.uk/course/view.php?id=61165)

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Click above to be taken to the student services directory page - a very useful resource, so remember to bookmark it!

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At LSBU we provide advice and support for students on a wide range of non-academic and educational needs. Our aim is to enable all students to achieve their potential while studying, by providing an approachable and reliable service that students can trust. Any questions or concerns you may have, the student services are here for you.

We provide:

Appointments

Students can speak to an advisor at the Student Life Centre (SLC) helpdesk, or book one-to-one appointments with our specialist teams depending on their situation.

Appointments can be either in person, by video call or over the phone, and can be booked by:

logging in to your MyAccount and searching 'book an appointment'

calling us on 020 7815 6454 (lines open 10am-4pm)

visiting the SLC helpdesk.

Log in to your MyAccount to start an online chat with an advisor, book an appointment or send an enquiry. Find out more:

Student Life Centre opening hours

We are open Monday to Thursday 9am to 5pm, Friday 10am to 5pm.

A supportive and welcoming environment

The University is fully committed to equality and diversity. We work together to build a learning community founded on equality of opportunity that celebrates the rich diversity of our student and staff populations.

Our students have the right to study, live and socialise in a safe and supportive place.

The University takes a zero-tolerance approach to incidents of bullying, harassment and discrimination. We encourage students and staff to report all forms of bullying, harassment and discrimination should they see or experience it.

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At LSBU we provide advice and support for students on a wide range of non-academic and educational needs. Our aim is to enable all students to achieve their potential while studying, by providing an approachable and reliable service that students can trust. Any questions or concerns you may have, the student services are here for you.

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We are absolutely delighted that you have chosen to study with us.  You have chosen well and made the right decision.  We are really looking forward to welcoming you in September and supporting you during the time that you are with us.

The School of Allied and Community Health is made up of the following courses:

Chiropractic
Diagnostic Radiography
Dental Hygiene
Enhanced Dental Nursing Practice
Healthcare Chaplaincy
Occupational Therapy
Operating Department Practice
Osteopathy
Physiotherapy
Social Work
Sport Rehabilitation
Therapeutic Radiography

You are part of one big health and social care family!

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Equality, Diversity & Inclusion (EDI ) conference - Registration link and QR code

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Equality, Diversity & Inclusion (EDI ) conference - Registration link and QR code

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WEDNESDAY 18th September 2024

09:30-12:30   Equality Diversity and Inclusion (EDI) Conference

Use the QR code or select the hyperlink below to register for this important event!

https://events.teams.microsoft.com/event/aee668bd-96af-4706-8c96-3af0af60a251@5f2063d3-1d5b-4e54-b7e9-a79687383110

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24/7 Mental Health Support -  Togetherall

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24/7 Mental Health Support -  Togetherall

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As a student at LSBU, you also have 24/7 access to Togetherall, a free resource to support "whatever's on your mind"

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Whatever's on your mind, we're here - Togetherall

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Need urgent help? Contact one of these crisis support services

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This is a FREE app for all students at LSBU, and we strongly recommend you all download it.

Safezone helps to ensure your safety, and the safety of those around you, by giving you the ability to get emergency, first aid, and general help, at the touch of a button.

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What do I need to do to start using the service?

1. Download the app

2. Enter your organization's email address*

3. Follow the prompts to complete your registration

You must complete your registration before you can begin using SafeZone

Will I be tracked all the time?

No, the Safezone App only shares your location with the response team or campus security when you press one of the three alert buttons (Emergency, First Aid, Help), or Check-In. Even then, your location is only ever shared with professional responders. Your right to privacy is always respected. You can cancel any alert or check-in at any time.

How long will it take the responders to reach me?

Once your alert is activated, all members of your organizations' response team receive the alert within seconds and a responder will start moving to your location, calling you as they do so. The time it takes to reach you will depend on your proximity to the various responder locations.

Can I raise an alert without touching my phone?

You can use a wearable device such as an Apple watch or a Bluetooth Low-Energy Duress button to raise an alert without your phone.

See FEATURES for more information on syncing devices with SafeZone.

Will the app drain my battery?

No. SafeZone only uses your battery when you open the app and use it. Thus, it will not impact your day-to-day use of the smartphone.

Where does SafeZone work?

Your SafeZone region will be defined by your organization's response team. Typically at a university, this is any campus area, but may also cover paths to nearby transport or accommodation.

To see where your organization's SafeZone regions are, tap "Regions" in the SafeZone App Menu (See FEATURES for more details)

If you are outside the region and you press a SafeZone button, the app will offer a one-tap call to local emergency services instead.

Check with the safety and security team at your institution whether SafeZone is available.

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Download the app Enter your organization's email address* Follow the prompts to complete your registration You must complete your registration before you can begin using SafeZone No, the Safezone App only shares your location with the response team or campus security when you press one of the three alert buttons (Emergency, First Aid, Help), or Check-In.

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This is the best place to start when you need something relating to your course or academic needs :)

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Skip to Main Content

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Library and Learning Resources: LLR Homepage: LSBU

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Skip to Main Content It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

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LSBU and our partners are highly active on news and social media platforms. This post contains all of the links you will need at the start of your journey.

It is really crucial in today's society, to ensure that you establish a digital presence on at least one social media platform. Aside from being a great tool for communication, a digital presence enables you to establish a viewable track record, allows potential employers and professionals to recognise you, enables you to stay at the forefront of all news and information from within healthcare, and also helps to reduce any risk of your identity being assumed by others!

LSBU Twitter

LSBU Facebook

LSBU Instagram

LSBU LinkedIn

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Tweets by LSBU

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We can't always predict what lies around the corner, and at LSBU we have a process to ensure that any interruption or disruption to your studies which is unexpected or unavoidable, does not leave you at a disadvantage.

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All of the LSBU stories can be found in here, but subscribe to the LSBU channel, and be the first to get updates when new content is added!

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The official channel of London South Bank University. Located in the heart of London, our mission is to create professional opportunity for our students and to equip them to become highly successful in their chosen field. Our graduates consistently secure some of the highest starting salaries in the UK.

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LSBU AHP BAME Academics In conversation on the topic of Black student experiences and academic outcomes in higher education

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LSBU AHP BAME Academics In conversation on the topic of Black student experiences and academic outcomes in higher education

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Black student experiences and academic outcomes in higher education

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LSBU AHP BAME Academics In conversation with Leaders from BME Backgrounds

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LSBU AHP BAME Academics In conversation with Leaders from BME Backgrounds

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In conversation with Leaders from BME Backgrounds – LSBU AHP BAME Academics Episode 4

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LSBU AHP BAME Professionals  In conversation to discuss Anti-Racism and Allyship at LSBU

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LSBU AHP BAME Professionals  In conversation to discuss Anti-Racism and Allyship at LSBU

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LSBU BAME Allied Health Professionals (AHPs) talk about allyship

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Who better to listen to, than our very own students? Click the link above to play the video in this window

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Feeling you belong here matters. The practical support you’ll receive leaves you safe, settled, and ready to study. To learn more about our multi-cultural and diverse community by clicking on the following link to visit our student life page: https://www.lsbu.ac.uk/student-life

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The new state-of-the-art Southwark Campus Perry Library provides free computer access for all students, as well as printing, scanning and photocopying facilities. We have Wi-Fi access, bookable group rooms, and laptop computers for loan, assistive technology rooms. Large format printing is available in the Perry Library.

Opening Times:
08:00-00:00 Monday to Friday
09:00-21:00 Saturday and Sunday

Staffed Hours:
08:30-16:50 Monday to Friday
10:00-16:20 Saturday and Sunday

·  The Digital Skills Training Team deliver the Library and Learning Resources support to develop students' IT and digital skills to assist in their learning.

·  The LSBU Library Service and Student IT Support is also well-equipped with specialist online support.

·  Enrolled students can find more information on MyLSBU, our student portal.

Contact details:
Perry Library, Southwark Campus
250 Southwark Bridge Road
London
SE1 6NJ

Tel: 020 7815 6607

Email: library@lsbu.ac.uk

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The Perry Library has moved from it's current site on Southwark Bridge Road to the new LSBU Hub between the London Road and Keyworth Street.

This newly renovated space on London Road has been transformed into a state-of-the-art hub for collaborative learning and engagement for everyone in the LSBU community.

Monday 6th June onwards

Expect some disruption around the Perry Library as the move begins.

- Group rooms closed

- Click and collect service for books

- Some study areas closed

Sunday 19th June

Perry Library will finally close

Monday 20th June

New library opens in the LSBU Hub

(old London Road building)

All dates are subject to change

Moving is rarely smooth, we appreciate your patience

Help Desk - Ground floor 1 East

Library Services

Staff at our help desk are available to help you with any enquiries related to your library account and borrowing from the library.

They can also assist with finding books and resources in the library and online.

Student IT Support

If you have an problems accessing your LSBU IT account, you can come along to our help desk, where staff will be able to assist you in gaining access. If we cannot resolve the problem directly at the help desk, we will be able to refer to the relevant team.

We can also help with using Microsoft Office, downloading software, printing and connecting mobile devices to wi-fi and email.

Further Help and Support

Borrowing and returning items

Borrow a book or DVD, using the Self Issue machines situated on 1 East and 1 West of the library.

Holds - If you have come to collect a 'hold' item, you will find it on the Holds Shelf to the left of our help desk on 1 East.

Interlibrary loans can be collected from the help desk once you have received the email to say it has arrived.

Return your books and DVDs via the book sorter situated on your right before you reach the help desk on 1 East. Interlibrary loans should be returned to the help desk.

Further information about borrowing resources from our libraries.

Borrowing a Laptop

Laptops are available for students to borrow from the Perry Library and the Keyworth Centre.

You can borrow a laptop for up to 10 hours at a time and must return it at least 15 minutes before the building closes. Make sure to plug it in correctly or you might incur a fine. See instructions on site.

Fines are £2 an hour if late.

Click on the links to the left to see laptop availability.

Perry Library - Opening hours

Keyworth Centre - open Monday to Friday 8am to 9pm

Connecting to Wi-Fi

Students can use Eduroam Wi-Fi network. Enter your LSBU e-mail and password to connect.

Alumni and visitors can use our visitor Wi-Fi. Select LSBU Visitor from available networks on your device and sign up on the log-in screen - access is for 24 hours at a time.

For further information, see our help sheets

Group study rooms

We have a number of group study rooms of varying sizes to fit all your needs.

Each room has a computer, large screen monitor, keyboard and mouse. You can use the computer attached or simply connect your laptop up and use the screen to share your ideas with your classmates.

There are also a number of group rooms available in the Keyworth Building.

See the description of each room on the booking site.

Book a Group Study Room

Assistive Technology Rooms

At the Perry Library we have four Assistive Technology rooms.

Assistive Technology Room | Location
ATR 1 | Floor 3 East
ATR 2 | Floor 3 East
ATR 3 | Floor 1 West

ATR 4

Floor 1 West

Equipment includes webcams, height adjustable desks, assistive mice and keyboards, footrests, document holders, scanners and headsets.

Students must be registered with the Disability and Dyslexia Support (DDS) service in order to book these rooms.

Book an ATR Room

Further information about library services for students registered with DDS

Finding your way around

Click on the map to see it full size.

Study zones

Silent - When you want to study alone - no sound, no phones, no whispering.

Quiet - You can study with a companion, quiet talking only. No phones.

Group - Study with a group of friends or classmates. Please remember to respect other students though, this is still a study space.

Printing, Copying and Binding

You will find multi-function devices (MFD) on every floor of the library. These MFDs can print, scan and photocopy.

Printing & Photocopying Prices

Mono
(Black and White)

Colour

A4 | 6p | A4 | 40p
A3 | 12p | A3 | 75p
Please note: prices are per side.

There is no charge for scanning.

Further information on printing, scanning and photocopying.

Stationery

We have a wide range of stationery including pens, pencils, note pads, folders and plastic wallets, which can be purchased from our help desks.

Please note we only accept card payments.

Stationery Price List

Training Rooms

There are two training rooms in the Perry Library which are used to deliver training to students. Workshops and training sessions are held in these rooms by all our teams: Librarians; Digital Skills and the Customer Services team.

The training rooms are situated next to the stairs on level 2 East and 2 West. The 2 East training room remains shut when not in use, but the workstations in the 2 West training room are available for students to use when the room is not in use.

Workshops and Training calendar

Perry Library, Southwark Campus
250 Southwark Bridge Road
London
SE1 6NJ
Tel: 020 7815 6607

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Library and Learning Resources: LLR Our Libraries: Perry Library

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Library and Learning Resources: LLR Our Libraries: Perry Library

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Croydon Campus Library is located on the ground floor of Electric House, a landmark art deco building in the heart of the town, Croydon Student Centre is a hybrid service; home to both our Library & Learning Resources and Student Services delivery.

Overlooking the courtyard, this modern, open-plan space is an ideal place to study, take breaks between classes, browse our collection, borrow books and laptops, and get advice from our friendly team at the Help Desk. Assistive technology rooms are available for booking also.

Opening Times:
08:00-00:00 Monday to Friday
09:00-21:00 Saturday and Sunday

Staffed Hours:
08:30-16:50 Monday to Friday
10:00-16:20 Saturday and Sunday

·  The Digital Skills Training Team deliver the Library and Learning Resources support to develop students' IT and digital skills to assist in their learning.

·  The LSBU Library Service and Student IT Support is also well-equipped with specialist online support.

·  Enrolled students can find more information on MyLSBU, our student portal.

Contat Details:
Croydon Student Centre
Electric House
3 Wellesley Road
Croydon
CR0 2AG

Tel: 0207 815 6607
Email: library@lsbu.ac.uk

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Skip to Main Content

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Library and Learning Resources: LLR Our Libraries: Croydon Campus Library

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Skip to Main Content It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

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Support is available.  Because each student is different, the support you’ll receive from us will be tailored to your individual needs. Support might include:

Confidential and collaborative discussion with a Mental Health & Wellbeing Advisor

Developing a support plan with next steps

Self-help resources

Referral to our counselling service, including online platform SilverCloud

Liaison with other university staff and referrals to other teams

Liaison with external support, such as GP or NHS mental health team

Signposting to relevant external agencies

You have applied to LSBU and need support

If you think you might benefit from support from the team (for instance if you have a pre-existing mental health condition) or if you want to find out more about the support available, please get in touch for a pre-enrolment meeting by emailing

studentwellbeing@lsbu.ac.uk

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London South Bank University is known for its professional links and high graduate salaries. We are university of the year for graduate employment. Situated in the heart of the city - find a course, read the latest news and book on an Open Day. Start in September - apply now through Clearing!

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Your student experience should enable you to excel in your studies and thrive in all areas of your life.  We want to support you in looking after your physical, mental, and emotional health and wellbeing; they are all connected and equally important

We treat you as an individual because everyone’s experience is different.  We provide a supportive and empathetic space to discuss difficulties and advise on what might help you feel better, working together to create a support plan.

We’re available to all LSBU students and offer a confidential and collaborative space to discuss what’s on your mind.

Financial difficulties can be extremely stressful, so please remember that our dedicated Mental Health and Wellbeing team are here to help.

Our Wellbeing Advisors are here to listen and advise you on what might help you to feel better, create support plans or simply be someone to talk to. If you would like to book an appointment or just ask some questions, you can contact them via email at studentwellbeing@lsbu.ac.uk.

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All current LSBU students, including those who are currently taking an interruption of studies.

Come and speak to us if you are experiencing any of the following, particularly if they are impacting your studies:

Stress

Worry or panic

Relationship difficulties (including with friends, family, partner or children)

Unhappiness or low mood

Loneliness

Bereavement (grief)

Life stressors (for example housing or financial issues, or if you've been victim of a crime)

Loss of interest or pleasure in activities

Low motivation

Seeing or hearing things that other people don't seem to be

Extreme and/or swiftly fluctuating emotions

Suicidal thoughts and/or intentional self-injury (get immediate support here)

We'd particularly encourage you to speak with us if you have an existing mental health diagnosis (such as anxiety, depression, personality disorder, eating disorder, bipolar disorder or schizophrenia). You will be entitled to adjustments on your course - register with the Disability and Dyslexia Support Team to get these put in place.

We want to make sure you're feeling as prepared as you can to study at LSBU. This includes making sure you understand the support available to you here, and making sure we know how best to support you.

Our Mental Health and Wellbeing Case Coordinator offers pre-entry appointments to any applicants who:

have a complex, diagnosed mental health experience like Schizophrenia, Bipolar Disorder, Psychosis, Personality Disorder, Eating Disorder or Post Traumatic Stress Disorder

are currently or have recently been supported by formal mental health services, including Childrens and Adolescents' Mental Health Services (CAMHS), a Community Mental Health Team (CMHT), or a private mental health service

have spent time in hospital in relation to their mental health

have previous or current experiences of self-harm or suicidal behaviour

have previously left higher education due to mental health challenges

are currently accessing support from Social Services or another Local Authority Service

have significant health concerns/ learning differences that impact their mental wellbeing

If any of the above applies to you, please email us at studentwellbeing@lsbu.ac.uk or call the Student Life Centre on 02078156454 to request a pre-entry appointment.

If you're not sure if you would benefit from a pre-entry appointment, please still get in touch and share a bit of information with us about what's going on for you - we can help you understand the best next step for you.

Once you have accepted an offer to study at LSBU, you can use your LSBU MyAccount to get in touch with us and access support. Check out these FAQs:

How to use MyAccount as an Offer Holder.
What happens in a Mental Health and Wellbeing appointment? Will it be confidential if I talk to Mental Health and Wellbeing?
Togetherall - a safe, anonymous peer support platform where you can express how you're feeling, take self-assessments, complete short courses and, if you need to, speak to a professional. All LSBU students have access to Togetherall and can sign up with their LSBU email address here.

The Samaritans - Confidential support if you are in a crisis, despairing or feeling suicidal. Call free on 116 123 or email jo@samaritans.org, 24 hours a day, 365 days a year.

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All current LSBU students, including those who are currently taking an interruption of studies.

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LSBU also provides some useful links which students may find helpful in terms of additional support externally

NHS Good Thinking https://www.good-thinking.uk/

Students Against Depression https://www.studentsagainstdepression.org/

Anxiety UK https://www.anxietyuk.org.uk/

Reading Well – self-help books https://reading-well.org.uk/books/books-on-prescription/mental-health

Student Minds https://www.studentminds.org.uk/

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Digital mental health and wellbeing support for Londoners

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Anxious, stressed, depressed or having trouble sleeping? Find NHS-approved mental health tools and advice to support you.

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London South Bank University (LSBU) is committed to ensuring that all of our students have full accessibility to all teaching and learning – and an equal opportunity to show their skills, reach their potential and excel in their chosen field.

We work closely with academic teams and relevant colleagues to ensure that you are fully included in the learning experience and can demonstrate your skills and knowledge, whilst also promoting inclusive practice across the institution.

Disability & Dyslexia Support (DDS) is a dedicated service for students who have a long-term condition (has lasted or expected to last longer than 12 months).  This includes conditions such as:

·        Specific learning differences including dyslexia, dyspraxia, dyscalculia, and attention deficit (hyperactivity) disorder (ADHD)

·        Physical or mobility difficulties

·        Students who are blind or partially sighted, or are D/deaf or Hard of Hearing

·        Mental health conditions

·        A long-term health condition such as diabetes, epilepsy, chronic fatigue syndrome, HIV, cancer, and cancer survivors

·        Asperger’s and autistic spectrum condition (ASC).

Any student with a disability, including EU and International students, can register for support with DDS and have access to LSBU’s assistive technology, equipment, and services.

In addition to reasonable adjustments for your course, Home students may be eligible to apply for Disabled Students’ Allowances (DSAs) from Student Finance.

For an initial appointment about potential support arrangements or for further information about support available please contact us:

T: 020 7815 6454

E: disability@lsbu.ac.uk

Or visit the Student Life Centre Helpdesk in person

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London South Bank University is committed to ensuring that students with any disability have equal access to all teaching and learning - and an equal opportunity to show their skills, reach their potential and excel in their chosen field.

We work closely with academic teams and relevant colleagues to ensure that you are fully included in the learning experience and can demonstrate your skills and knowledge, whilst also promoting inclusive practice across the institution.

Disability & Dyslexia Support (DDS) is a dedicated service for students who have a long term condition (has lasted or expected to last longer than 12 months). This includes conditions such as:

Specific learning differences including dyslexia, dyspraxia, dyscalculia, and attention deficit (hyperactivity) disorder (ADHD)

Physical or mobility difficulties

Students who are blind or partially sighted, or are D/deaf or Hard of Hearing

Mental health conditions

A long term health condition such as diabetes, epilepsy, chronic fatigue syndrome, HIV, cancer and cancer survivors

Asperger's and autistic spectrum condition (ASC).

Any student with a disability, including EU and International students, can register for support with DDS and have access to LSBU's assistive technology, equipment, and services.

Screenings for Specific Learning Differences (SpLD)

We also offer screenings for specific learning differences (such as dyslexia) and provide funding for a formal assessment where appropriate.

Disabled Students' Allowances (DSAs)

For an initial appointment about potential support arrangements, or for further information, please get in touch.

All current LSBU students and Offer Holders (applicants who have accepted their offer to study at LSBU) have a  MyAccount  that they can use to make appointments with a disability advisor, view the support arrangements we have in place for them or ask us a question. Please see the following help guides:

Alternatively, you can visit the Student Life Centre helpdesk in person, email disability@lsbu.ac.uk, or call us on 020 7815 6454.

You can also visit the Student Life Centre helpdesk in person.

Access guides

LSBU is committed to equal access across campus. Read our AccessAble to see summaries of our venues' accessibility and key features.

Useful links

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London South Bank University is committed to ensuring that students with any disability have equal access to all teaching and learning - and an equal opportunity to show their skills, reach their potential and excel in their chosen field.

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Check out this video to find out more about the DDS service at LSBU

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Student IT Support, (Southwark Campus)

Tel: 020 7815 6678

Email: student-it-support @lsbu.ac.uk

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Skip to Main Content

It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

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Library and Learning Resources: LLR Homepage: LSBU

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Skip to Main Content It looks like you're using Internet Explorer 11 or older. This website works best with modern browsers such as the latest versions of Chrome, Firefox, Safari, and Edge. If you continue with this browser, you may see unexpected results.

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Meet face to face with our financial advisors to discuss any financial queries you may have.  Our Senior Student Advisors offer advice to students on issues such as:

Money management and budgeting

Student finance entitlement and assistance if funding is rejected

Maximising income

The financial implications of changing study

Welfare benefits

Referrals to specialist debt advice

The student life centre are currently operating ‘rolling appointments’  (July 2021, until further notice), via telephone, Monday to Friday.

Important notes:

Firstly, you must email student advice at studentlife@lsbu.ac.uk

Students should provide their best contact telephone number, in that email.

Request your timeslot(s) – (AM: 09:00-12:00, or PM: 13:00-16:00) (Monday to Friday)

An advisor would then try and call you between the relevant times, until they get through

Current students can find out more about booking an appointment through the student portal MyLSBU or by simply emailing studentlife@lsbu.ac.uk in the first instance.

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London South Bank University is known for its professional links and high graduate salaries. We are university of the year for graduate employment. Situated in the heart of the city - find a course, read the latest news and book on an Open Day. Start in September - apply now through Clearing!

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Although this area has been included earlier in the timeline, we feel that it can't ever be understated, just how much we want to ensure you have the best possible experience with us.

Financial difficulties can be extremely stressful, so please remember that our dedicated Mental Health and Wellbeing team are here to help. They are here to listen and advise you on what might help you to feel better, create support plans or simply be someone to talk to. If you would like to book an appointment or just ask some questions, you can contact them via email at studentwellbeing@lsbu.ac.uk.

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London South Bank University is known for its professional links and high graduate salaries. We are university of the year for graduate employment. Situated in the heart of the city - find a course, read the latest news and book on an Open Day. Start in September - apply now through Clearing!

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If you are worried about your housing, rent arrears or eviction Shelter have lots of helpful information that is continuously being updated on their Housing advice: coronavirus (COVID-19) web page

You may also want to look up your local council website for local charities and discretionary payment arrangements.

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Can I get emergency housing if I need to leave my home?

The council usually have to provide emergency housing if they think you have nowhere safe to stay and that you may be in priority need.

You may be in priority need if you're at high risk from coronavirus because of age or underlying health conditions.

Other factors such as dependant children, pregnancy or domestic abuse can also mean you're in priority need.

Find out who can get for emergency housing and how to apply.

What if I'm already on the streets or sleeping rough?

The council may help with emergency housing even if you cannot usually get help. For example, because of immigration conditions.

You could also contact Streetlink or ask someone else to do this for you.

Streetlink can pass your location and description to local outreach teams who may be able to help you access emergency housing, hostels or other support.

Landlords have the same responsibilities for repairs.

Unless you're self isolating the following can still take place:

Your landlord must give you notice of any visits. They should not just turn up.

Can I refuse access if I'm self isolating?

Public health guidance says you should:

The legal requirement to self isolate when you have coronavirus ended on 24 February 2022 but you should still follow public health guidance.

Can I refuse access if I'm worried?

You could ask your landlord to delay any non urgent repairs or inspections.

For example, if you:

You could explain your health concerns to your landlord and agree steps to minimise contact if someone needs to come into your home.

What about viewings at the end of my tenancy?

Check what your tenancy agreement says about access for viewings.

You do not have to agree to viewings while you still live there unless your agreement says you must allow this.

If your agreement says you must allow viewings, you could:

discuss any concerns with your landlord

arrange to be out when the viewing takes place

offer to show the property to new tenants with a virtual viewing on your phone

Tell the landlord or agent if you've agreed to a viewing but then need to self isolate because of coronavirus. The viewing should be postponed.

From 1 October 2021 all section 21 notices must give at least 2 months' notice.

If you have rent arrears, you could be given just 2 weeks' notice.

Find out what to do if you're a tenant or renter facing eviction.

What if I got my notice before 1 October 2021?

The notice rules have changed several times during coronavirus.

Many notices from earlier in the pandemic are still valid. Some will have expired.

How long does the eviction process take?

Eviction is a legal process that can take several months from when you get a notice.

Sometimes an eviction can be prevented. For example, if your notice is not valid or if you can agree a repayment plan for rent arrears.

Find out about the eviction process if you're a:

What if my landlord pressures me to leave?

You can and should stay in your home, especially if you have nowhere else to stay.

Pressure to leave your tenancy before it ends legally is harassment.

Read our guide on how to deal with harassment from landlords or agents.

What if the bailiffs are coming?

You will get 2 weeks' notice of an eviction date if your case has reached this stage.

Bailiffs should not evict you if you let them know that you or anyone you live with:

Contact the bailiffs as soon as you know you need to self isolate. Their contact details are on the notice of eviction. You can also tell the bailiffs on the day.

The eviction should be rescheduled and you will get at least another 7 days' notice.

There may be other situations where you can stop or delay an eviction.

Universal credit can help with rent

If your hours have gone down or you've lost your job, you may be able to get universal credit.

It includes a housing element to help with rent.

Find out how to apply for universal credit.

Discretionary housing payments (DHPs)

You should apply for a DHP if you get universal credit or housing benefit but you're still struggling with your rent.

DHPs are extra payments from your council. They can help pay the shortfall between your benefits and your rent.

Find out how to apply for discretionary housing payment (DHPs).

Emergency grants and loans

You could get an emergency grant or loan through:

Find emergency grants, loans and money help.

Speak to your landlord about payment problems

Some landlords might accept late rent or agree a temporary rent reduction, especially if the problems are likely to be short term.

For example, if you've lost your job but are starting a new one soon.

Use our template letter to help negotiate a rent reduction.

If your landlord asks for backdated rent after a reduction

Check any text messages, emails or letters to see what was agreed.

If it's not clear that your landlord agreed to write off the unpaid rent, try and agree an affordable repayment plan.

Find out how to deal with rent arrears.

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Housing advice: coronavirus (COVID-19) - Shelter England

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The council usually have to provide emergency housing if they think you have nowhere safe to stay and that you may be in priority need. You may be in priority need if you're at high risk from coronavirus because of age or underlying health conditions.

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Read about payment holiday offers and contact your bank and utility companies. Many big companies, like Sky, are pushing back bill dates or ‘pausing’ their subscriptions.

You can also make a list of all your bills, for example: Council tax, energy bills, child care provider, court orders, loans, mobile phone, car loan (etc), and contact each one to see what they can do to help.

Your local council will have information about Council Tax rules and also local discretionary funds.

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Temporary work - link only available when enrolled

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Temporary work - link only available when enrolled

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Once you are enrolled, please have a look at the services on offer through the LSBU Careers Hub platform if you are applying for temporary work and need support  (job searches, CV help, interview techniques etc)

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Our courses are career-focused and alongside mentoring, we offer the opportunity to undertake placements, internships, or work experience. Before and after graduation our Employability Service will support you in finding a job, interview techniques and more. To learn more about us and how we can help you find a job, visit our employability page by clicking on the following UR: https://www.lsbu.ac.uk/student-life/student-services/student-employability

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The Employability and Placements Service (LSBU Careers Hub and LSBU Employment) is here to help you develop the skills, experience and connections to gain graduate level employment after completion of your study Browse FAQs

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The Employability and Placements Service (LSBU Careers Hub and LSBU Employment) is here to help you develop the skills, experience and connections to gain graduate level employment after completion of your study Browse FAQs

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Budgeting

Find our top 5 Budgeting tips workshop with our Student Advice team here.

Benefits

Turn2us has lots of helpful information regarding benefits and a dedicated section on where to get help if you are worried about money.

Further trusted websites to check out:

Gov.uk/coronavirus

Citizens Advice

Money Advice Service

Money Saving Expert

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There are a number of organisations external to LSBU, some of whom are our trusted partners, so please visit their support pages for further information.

British Dyslexia Association https://www.bdadyslexia.org.uk/

Mind for better mental health https://www.mind.org.uk/

The National Autistic Society https://www.autism.org.uk/

Action on Hearing Loss https://rnid.org.uk/

Royal National Institute of Blind People (RNIB) https://www.rnib.org.uk/

Scope: About disability https://www.scope.org.uk/

Muscular Dystrophy UK https://www.musculardystrophyuk.org/

Young Epilepsy https://www.youngepilepsy.org.uk/
Disability Rights https://www.gov.uk/browse/disabilities/rights

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Disability rights and the Equality Act 2010 - GOV.UK

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Discrimination and disability rights under the Equality Act 2010