# data[].attributes.body
Helpdesk/Support professionals provide support, education and guidance in the deployment and maintenance of computer infrastructure, and diagnosis and resolution of technical problems and issues.

# data[].attributes.body
ICT Program and Project Support professionals provide support for deploying and maintaining computer infrastructure and web technology.

# data[].attributes.body
Program, project and delivery management professionals plan, organise, direct, control and coordinate projects and programs of work. They are accountable for day-to-day operations including resourcing, scheduling, prioritisation and task coordination, and delivering objectives and deliverables within agreed time frames and budgets.

# data[].attributes.body
ICT Quality Assurance Engineer professionals create, maintain and manage technical quality assurance processes and procedures to assess efficiency, validity, value and functional performance of computer systems and environments. They also audit systems to ensure compliance with, and adherence to, the agreed quality standards.

# data[].attributes.body
Procurement and Vendor Relations professionals manage the procurement of ICT resources including management of suppliers and assets

# data[].attributes.body
Strategic Leadership professionals use strategy to manage and influence people. They create organisational structures, utilise resources and define and promulgate a strategic vision for the future.

# data[].attributes.body
IT architecture professionals provide technical leadership, advice and guidance on business solutions to meet business needs and outcomes, at organisational or domain level.  They inform organisational strategic direction, investment decisions, and project execution. Implement best practice and ensure currency with industry trends, practices and technologies. Titles for this role may include enterprise architect, solution architect, business architect, security architect, data architect, information architect, network architect, systems architect, software architect, support architect.

# data[].attributes.body
Databases and Data Administration professionals plan, develop, configure, maintain and support database management systems in accordance with user requirements ensuring optimal database integrity, security, back up, reliability and performance.

# data[].attributes.body
ICT infrastructure and Facilities professionals operate and control the IT infrastructure (including hardware, software, cloud technology, data stored on various media, and networked equipment) required to deliver and support IT services and products.

# data[].attributes.body
ICT Security professionals manage and administer information security controls to maintain confidentiality and integrity, including the authorisation and monitoring of access to ICT facilities or infrastructure in accordance with established organisational security policy.

# data[].attributes.body
Networks and Telecommunications professionals operate and control Local Area Network (LAN), Wide Area Network (WAN) and Telecommunications equipment.

# data[].attributes.body
Service Management professionals manage plan, implement, control and review ICT service provisions to meet customer business requirements. This includes implementation and monitoring of service level agreements and the ongoing management of operational facilities to provide the agreed levels of service for both contract-based services and internal client arrangements.

# data[].attributes.body
Systems Administration professionals install, manage and maintain system software such as operating systems, data management products, office automation products and other utility software.

# data[].attributes.body
Cyber Security professionals implement software and network solutions to protect ICT infrastructure, systems, data and users from unauthorised access and manipulation.

# data[].attributes.body
Development and Programming professionals design, create, test and document new and amended software components from supplied specifications in accordance with agreed development and security standards and processes.

# data[].attributes.body
Systems Analyst and Design professionals design, create and evaluate processes and methods used in existing ICT systems, propose modifications and additional system components or new systems to meet user needs as expressed in specifications and other documentation

# data[].attributes.body
Web Administrator professionals maintain one or many websites on behalf of an organisation.

# data[].attributes.body
Systems Integration and Deployment professionals support the deployment and maintenance of computer infrastructure and web technology and diagnose and resolve technical problems.

# data[].attributes.body
Testing professionals plan, design, manage, execute and report on tests to ensure that new and amended systems, configurations, packages, or services, together with any interfaces, perform as specified (including security requirements).