# data[].attributes.headline
Failure to comply with ordered timelines. For example, IHO orders an AT device to be provided and for the DOE to hold an IEP meeting within 15 days. Months later, the DOE does neither and does not answer when you follow up.

# data[].attributes.subject
Failure to comply with ordered timelines. For example, IHO orders an AT device to be provided and for the DOE to hold an IEP meeting within 15 days. Months later, the DOE does neither and does not answer when you follow up.

# data[].attributes.headline
Lack of Proper Implementation of Priorities

# data[].attributes.subject
Lack of Proper Implementation of Priorities

# data[].attributes.body
There is too much reliance on email. Something like a portal might be helpful. Once I finally get a case looked at, they start asking me for things I already provided and/or I and they cannot even remember what was provided months prior and I have to go through months of emails. It would be great if they could request missing docs and we can upload them in a shared portal.

# data[].attributes.body
Parents to receive same level of support as advocates

# data[].attributes.headline
Sometimes the DOE and Parent do not interpret the order the same way. There may need to be a mechanism to address orders that are being interpreted differently rather than the DOE just failing to implement because they do not agree 

# data[].attributes.subject
Sometimes the DOE and Parent do not interpret the order the same way. There may need to be a mechanism to address orders that are being interpreted differently rather than the DOE just failing to implement because they do not agree 

# data[].attributes.headline
1) Failure of implementation unit to implement hearing orders.  E.g.: psychologists and tutoring companies do not get paid for years; private schools do not receive tuition for years; etc.  This happens even after repeatedly (5-6 times or more) sending them all required information, including hearing decision, tax ID, address, etc.  Implementation unit almost never responds.  They sometimes incorrectly say something has been approved when it has not been.  Most importantly, this severely hurts our clients.  Many providers (psychologists, tutoring agencies, private schools) now refuse to work with our DOE clients because they cannot afford to wait years to get paid.  These DOE failures disproportionately hurts Black and Latinx students, while favoring wealthy students who can pay out of pocket.

# data[].attributes.subject
1) Failure of implementation unit to implement hearing orders.  E.g.: psychologists and tutoring companies do not get paid for years; private schools do not receive tuition for years; etc.  This happens even after repeatedly (5-6 times or more) sending them all required information, including hearing decision, tax ID, address, etc.  Implementation unit almost never responds.  They sometimes incorrectly say something has been approved when it has not been.  Most importantly, this severely hurts our clients.  Many providers (psychologists, tutoring agencies, private schools) now refuse to work with our DOE clients because they cannot afford to wait years to get paid.  These DOE failures disproportionately hurts Black and Latinx students, while favoring wealthy students who can pay out of pocket.

# data[].attributes.headline
1) Stop requesting tax ID, address, etc. for the same providers over and over again.                                               2) Require DOE IU to respond to all emails, and substantively, within 48 hours.                                               3) Require IU to implement all hearing orders within 35 days.       4) Eliminate implementation requirement for any order with less than $100,000 of services.                    5) Automatically email attorney of record when implementation has been completed.   

# data[].attributes.subject
1) Stop requesting tax ID, address, etc. for the same providers over and over again.                                               2) Require DOE IU to respond to all emails, and substantively, within 48 hours.                                               3) Require IU to implement all hearing orders within 35 days.       4) Eliminate implementation requirement for any order with less than $100,000 of services.                    5) Automatically email attorney of record when implementation has been completed.   

# data[].attributes.headline
There are numerous, numerous other issues.  Here are a few.  1) Clarify whether IU is also responsible for resolution agreements, not just FOFDs.  2) Raise DOE "standard rate" for comp services across the board.  They have not been raised in around 20 years and do not reflect current market rates.  E.g.: RSA rate: Raise from $45/hr -> $200/hr.  Neuropsychs: $1,000 -> $5,000.  OT, SLT, and PT evals: $200 -> $1,500.  SETSS to $150/hr.  3) Fix settlement process.  4) Return to policy of issuing pendency automatically rather than through pendency orders.  5) Require all ASEs and CSEs to issue pay memos during all resolution sessions.

# data[].attributes.subject
There are numerous, numerous other issues.  Here are a few.  1) Clarify whether IU is also responsible for resolution agreements, not just FOFDs.  2) Raise DOE "standard rate" for comp services across the board.  They have not been raised in around 20 years and do not reflect current market rates.  E.g.: RSA rate: Raise from $45/hr -> $200/hr.  Neuropsychs: $1,000 -> $5,000.  OT, SLT, and PT evals: $200 -> $1,500.  SETSS to $150/hr.  3) Fix settlement process.  4) Return to policy of issuing pendency automatically rather than through pendency orders.  5) Require all ASEs and CSEs to issue pay memos during all resolution sessions.

# data[].attributes.body
Lack of lines of authority and accountability within the various DOE offices, especially legal. Terrible legal directors and ethical failures. Non responsive staff at shadow email addresses that further  complicate. We were told this year that ONE person is responsible for all new implementation. I’m still awaiting payment and service authorization from July filings.

# data[].attributes.body
Reassess the purpose of the many overpaid and under performing lawyers within OLA. Reduce their numbers and add staff who are less arrogant and more intellectually honest.

# data[].attributes.headline
More comments/suggestions in letter sent to NYSED a few weeks ago, please see attached

# data[].attributes.subject
More comments/suggestions in letter sent to NYSED a few weeks ago, please see attached

# data[].attributes.attachment_link.title
NYSED RFI #21-003-Letter & Exhibits from LSNYC & MFJ

# data[].attributes.body
DOE should be able to settle in the record Instead of going forward with a hearing if they are not going to put on a case. This would really help with the backlog.