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PENILAIAN PADLET BY SUPERVISOR INTERNSHIP

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PENILAIAN PADLET BY SUPERVISOR INTERNSHIP

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last day for my internship semester 8 ( February until may)

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doing site visit to check the layout for buffet Ramadan coming soon.

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combine flyers buffet Ramadan and list of menu for Iftar starting from Monday to Sunday.

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filling event order that happened. help the staff of the maintenance department to find wording for the event Backdrop. checking function hall before going on board the Champion.

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filling order event has happened and make a call to the customer to promote Ramadan buffet. provides event order for each department and prepared quotation seminar package. I attached the example for quotation.

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off day....

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make a weekly report for this week 15-21/05/2017. received a call from the guest that want to book hall for the next event. Example here:

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issue an event order to function Fama Raub

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receive incoming calls for a package of hi-tea. key in data for the monthly sales report and call the customer to program function.

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check the hall before the function occurs. attend SK Bangau and help function f & b Department.

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print out sales kit to put into file holder based on customers order.

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off day....

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meet customer's booking packages seminar and record it in a book planner. prepare a weekly report 8 - 05.14.2017. add coupons during the month of Ramadan buffet.

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customer update information into the system and make phone calls IFCA customer's payment for the event that will take place. received a call from a customer and recorded in the book planner.

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event filling orders that have occurred and provide a quotation for packages Raub district council Fama. preparing and issuing orders to nestle event Sdn Bhd product to each department.

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off day... hari wesak

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provide quotes Kolej Yayasan Melaka. Meet customer from Bangau for booking hall and received a phone call from the customer to the booking hall.

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off day... hari hol pahang

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off day...

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key in the customer data to the IFCA system and provide quotation for luxor company network. event issuing orders for Occupational Safety and Health and the Ministry of Finance Football Team Malaysia.

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update customer information in the system IFCA.

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My first day in sales and marketing department..Make outgoing calls to customers to promote the Ramadan buffet. Indirectly, I learned how to provide event orders and quotes to customers. afterwards I photocopied flyers buffet menu for Ramadan.

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the day that i have to move to another department which is Sales & Marketing department because of my health condition. According to the letter issued by the doctor who took care of me, I was not allowed to be exposed to the external environment on my health factors.

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medical certificate..

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last day on housekeeping department

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off day....

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claim cuti umum sempena hari pertabalan agong

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Cleaning the dirty room that occupied by the guest who is staying for 2 weeks.

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vacuum the carpet in the room after finish cleaning the bed and others

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cleaning the toilet

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clarify the dirty and vacant clean by the room report from front officer.

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medical certificate

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off day...

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sweep the floor of the corridor.

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wiping railing at each level.

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sweep the floor at Dataran Semantan Perdana

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take out the trolley from store for cleaning the room.

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recognize every key room for each level.. starting from level 1 until level 3

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first day in housekeeping department

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off day....

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last day in the department of front office.

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guest come for early check-in

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waiting alone at front desk

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take a rest before guest coming for check-in room.

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making reservation for guest who book by online booking.

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searching guest name for fill in the guest detail in system.

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off day...

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pick up calls from customer who are asking about room availability.

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this is the floating book which is the front officer have to write every day even there is no float money for their shift.

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Books for food and beverage department to drop their revenue for each shift.

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half day working hours because of i have involved in an accident.

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recorded the receipt no siri everytime close shift.

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timetable for month of April.

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off day...

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drop book for front office...drop money after close shift.

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key holder.

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remember all the rooms key.

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waiting for guest check-in.

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check out the guest from rooms and do a refund based on the deposit given by the guest during check-in.

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staple the details of function's payment including the receipt of deposit.

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off day...

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summary of the rooms condition.

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system for looking the room availability by the date requested.

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listing the payment for Buffet Ramadhan into the file

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alert towards the guest check-in by undertaking letter.

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aware to the payment function that has been happened.

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giving flyers of buffet ramadhan. there is offer price for a certain period of purchasing

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off day

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learn how to cashiering the guest.

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keep practice making reservation

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learn how to reserve rooms for guest that make a reservation via phone call.

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checking room availability in the system.

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prepare the key for housekeeper every morning.

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first day i the department of front office.

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off day....

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last day in the department of food and beverage. selfie come first then working.

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prepared cafe in round table for function.

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setting the table and chair

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Today i have to clean up the cafe of seri semantan by vacuum all the dust..i and mr amirul were divide two part..which is i have to do at the half of cafe and he is doing another half of cafe

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Standby for an event that attribute 93 people and there are five vip table set...i have to serve vip table 😊

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Waiting for ala carte 😄😄

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Off day😍😘😍😍

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Alhamdulillah today i still have a task to standby for the breakfast session and today there are 37 rooms to cover up...and all customers having their breakfast in setting up buffet...😊 happy working

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Assalamualaikum and Morning😁😁.. Today i have to standby for breakfast because there are 25 rooms that have customers...alhamdulillah everything gonna be okay and we have clear up all the things at buffet table at 11.00 am..

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Prepared hall for the next function on sunday morning 5/3/17 at dewan patin 1..this function only using hall and that involved 15 paxs per group...theater style

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Prepared hall for the next function on saturday evening 4/3/17for hi-tea that involved 30 paxs per group...this function will happen at dewan juara...round tabl

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Prepared hall for the next function on friday night 3/3/17 that involved 15 paxs per group for dinner.. I have to put the insert, cup of tea,plate and cutleries..the function use u-shape sytyle..on the late evening, there is minister of Pahang state come to hotel and all the staff and practical student that working during their shift got a tips of note 50ringgit per person..

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Today i have to attend to the hotel earlier than my shift because there is not enough staff to cover the two function that occur at the same time..which is that involved 45 paxs per group at dataran semantan perdana and the other one function occur at cafe involved 115 paxs per group.. I have to do overtime for two hours..then i clear up the cafe..

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Off day 😄😄😄 i'm going back to my hometown to see my parents and family members😊😊

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Prepared hall for the function on the night..we have to put mineral water, sweet and also writting material...the function of GMJ Consortium only use hall..this involved of 30 paxs per group

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Standby for these two function of 'REUNION FOR COMPANY KPTD TEMERLOH' and 'KAKI MOTO TEMERLOH' ..Which are the first function at dataran semantan perdana happen on the evening for hi-tea that involved 71 paxs per group and the second function on the night for dinner that involved 30 paxs per group😊

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Preparing hall for the next function on 25/02/2017 .. Which is on that day will have two function.. There will be happen at dataran semantan perdana on the evening and the other one will be happen at dewan jelawat on the night.

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Today i have to standby for two group from JAIP which is 45 paxs per group and 35 paxs per group..total after sum up is 80 paxs for today...both group are having their three times meals at cafe seri semantan

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Standby for the functiin of JAIP that included six times meals of breakfast, morning tea-break, lunch, evening tea-break, dinner and supper.. For today involved 45pax per group

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Setting VIP table for the function of Jabatan Agama Islam Pahang(JAIP)...i was standby for three times meal of evening tea break, dinner and supper.. The function involved of 45 pax per group.

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Off day 😍😍😍😘
Rest + happy2 + makan2 ...hehehe

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Today i'm so busy... Start on the early morning i have to cover breakfast that start from 6 am until 10 am...after that i and mdam aida was clear up the stuff of breakfast and it finished at 12.30 noon... I got my lunch at 12.30 noon and mdam aida got her meal at 1.00pm... At 1.30pm After both of us got lunch, we are going to Dewan Jelawat with carry the drink and tools for the event at there and finished prepared the hall at 2.45pm... The event started at 3.00pm and finished at 5.30pm... Sorry i don't have time to snap picture during doing the task...so, there i put my picture at the night after rest for 2 hours at home...i'm here at TEMERLOH😊😊😊😊

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Alhamdulillah...i'm happy that i got a job in the f&b department because i can learn how the to serve people during their meal either breakfast, lunch or dinner... Today i was learn how to handle the breakfast session with the staff(mdam aida)..btw, the staff from department of kitchen also help is in adding the food and clear the tools after breakfast session finished😊😄😄😄

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Today i learn the step to make a drinking at the pantry...the most interesting part is how to make Teh Tarik Kaw😄😄