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Less teaching hours for teachers who are doing DipTESOL / TYLEC

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Push for more teaching hours as the center is usually empty in the mornings. We miss the schedules from the pre-myclass time.

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More time slots during daytime

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Having parents day back

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Promoting Standardized teaching quality through developmental Insetts. To recycle teaching knowledge and share the know-how.

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I expect parents to come in and be interested in watching their kids learn and have fun, then leave without asking me any questions. 

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I expect parents to come in and be interested in watching their kids learn and have fun, then leave without asking me any questions. 

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What actually happens, parents come in and show zero interest in watching their kids, however they all want to talk to me and know about their kids through me rather than building an idea of their child's level and behaviour form having a chance to observe them for half an hour

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Quality learning

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Send clear clarifications to the parents about how Primary Plus & Secondary Plus work

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Good facilities.

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Teachers should be able to assess their students on a daily basis, not on their performance in one task.

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Bring back Parents' Day

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Payments on time

Trainings

Opportunities for self development

Career development

Working tech

Better material (books)

For students to be assigned to their proper level

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Classrooms with better equipment

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They want to talk not watch! Bring parents' day back! A communication link between the teacher and the parent is useful for the kid as well as for the marketing of the british council product which we, teachers, know more than anyone else. WE ARE TEACHING THE PRODUCT!

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Having enough stationery and working IT equipment

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Primaries love the idea of their parents coming to watch them do something with English.

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Primaries love the idea of their parents coming to watch them do something with English.

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Secondaries hate it. It's embarrassing for them, especially when sometimes one parent shows up and the kid gets knows they are gonna get laughed at by their classmates.

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To learn functional language

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Fun / engaging activities

Using tech in the classroom

Accessible learning materials - right level- being able to complete tasks or being challenged

Flexibility

No homework

Clean working toilets

Not using the same activities all the time ( A certain set)

Ts using interesting activities

No writing in class

Safe learning environment- being heard and understood

AD: making the material engaging not just projecting the handout

AD: Learner training - how can I improve outside the CR

AD: organising speaking clubs

AD IELTS: more challenging materials to achieve higher bands

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The placement testing should be done again by teachers to avoid misplaced students (the number of students being moved every term is huge).

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Water

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Water

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They expect their children to be safe with us

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Parents expect to have a chat with the teacher, that's what they are used to at school and for them that's important and they don't have time to book an appointment to come talk to the teacher. 

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Parents expect to have a chat with the teacher, that's what they are used to at school and for them that's important and they don't have time to book an appointment to come talk to the teacher. 

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Parents are only interested in their kids work, not the others.

They want 5-10 minutes to talk about their children.

Bring back Parents day.

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They want to get what they’re paying for (English proficiency for their children)

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AC working/ technology working/ less number of students in class/ special need students should study in one class 

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AC working/ technology working/ less number of students in class/ special need students should study in one class 

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YLs: Safe environment, support when issues with other SS

AD: Having someone to talk to if complaints- feeling heard

AD: Feeling heard- feedback taken seriously and some action being taken

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For the last 5 years, It has always felt as if we are relying on the brand name to bring clients in rather than the quality. We have been proud British Council Teachers and we want to remain so! Please get back on competition track as other centers are getting ahead of us and taking our clients.

Do this by:

Build bigger and better centers all around Morocco.

Target every category of clients there is instead of relying on special BC products to bring people in.

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To have fun

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Parents' day/ tea and cakes served for parents when the come visit.

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Parents' day/ tea and cakes served for parents when the come visit.

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Even primary levels should be level based not aged based. This system works in countries is widely spoken, not in countries like Morocco where French is everywhere and students study no English in their schools.

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CS agents must be able to answer customers questions

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Value for money- competitors have much better premises and additional free ' things' ( clubs, etc)

Excellent learning environment and equipment

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Conversations about workload in relation to our contracted teaching hours (contact hours and Admin hours). Organising and prepping for Connecting Cultures is one example where it takes a lot of time, especially if you have to do it for 6 classes or even more in some teachers' cases. I really feel it's starting to affect work/life balance

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Conversations about workload in relation to our contracted teaching hours (contact hours and Admin hours). Organising and prepping for Connecting Cultures is one example where it takes a lot of time, especially if you have to do it for 6 classes or even more in some teachers' cases. I really feel it's starting to affect work/life balance

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We win by investing in people not by saving on payroll!

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We win by investing in people not by saving on payroll!

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CS must stay longer, customers show up at 6.00 pm and have no one here.

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IELTS for teens classes

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1. water fountain

2. a new kettle

3. Coffee

4. Microwave

5. Working computers in classrooms

6. stationary

7. away day for team building once a year

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Academic managers want us to do PD and sign up to be champions etc, but there is no time given to do this- Teachers have lives outside the BC

My line manager tals about 70% of my PD should happen on the job ( not courses or INSETs) but it still means extra hours , doing online research, peer Observing other teachers, reflection etc....these are all very valuable but they do not happen in the contracted hours ( on the job)

More practical INSETT sessions

Last year we decided to do Teacher meetings on Friday at 16.00 but now they are at 15.00. Csn we pls do 16.00; also having them recorded for T that are not there or share main points after; many HP can not attend

More preparation if new things are coming ( I know that they don't get enough time or training either, so maybe this is more for the organisation - make sure academic managers/ teachers are trained enough and prepared before asking them to implement new things)

forward our feedback to higher levels; academic managers seem to give feedback to cluster leads (Stephen) but is it taken forward? E.g. parents day,IELTS Teens

Can we not constantly be signed up to do pilots

Being able to use the courses we have done, e.g. mentoring, IELTS etc; you do a course but then are not given the opportunity to do anything with it

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We need more TCAs; some times there is one TCAs for two floors; this is not their mistake as they are overworked; especially in MAD ( it's crazy, 2 TCAs for all the classes- it' too hard on them!!!!) ....and it affects everyone TCA, Ts and students

We need to know exactly what tasks the TCAs are responsible for and which ones not; we don't want to ask them for things that are not their responsibility

Maybe give TCAs walkie talkies so it is easier for them to communicate- sometimes you tell one TCA something but then it is not communicated to the other TCAs ( again, we don't have enough TCAs so they have to deal with many things and things may get ' lost')

Having a TCA 'duty' rota displayed in the staff room- which TCA is responsible for what on what day and who is cover etc

Being informed about new students coming to class mid term or even later- I come to class and new SS show up in week 5 or later without anyone telling me

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have Friday meetings at 4:00 as we agreed 

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have Friday meetings at 4:00 as we agreed 

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Why do we need to pilot new products every year?

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Why do we need to pilot new products every year?

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t

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Yes it's a global organisation but there are still local needs and these are ignored

Letting us( on the ground) make desicions on what is best for our students and for us- being able to adapt 'things' to the local context ( e.g. implementing parents day, PP4/5 level based? ); it's like one size fits all- imagine we would teach like this?

Quality over quantity- the BC expects us to deliver quality teaching and continue with our PD but doesn't give us the time to do it propperly because teachers teaching their full hours is the number one priority; teachers should be given hours down for TYLEC and DipTESOL if you want us to get the most out of it

Actually taking feedback from us on board

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Parents keep complaining that there are no outside breaks for Primary Ss and that they need to be able to go out; Secondary Ss are happy to stay in the rooms but Primary need space and need to move

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It would be better if you could invest in a proper coffee machine. Coffee is important, and it's more important for teachers. Also, plz pay on time for HP teachers, it's Nov 13th and we still haven't received our October payment 😔. 

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It would be better if you could invest in a proper coffee machine. Coffee is important, and it's more important for teachers. Also, plz pay on time for HP teachers, it's Nov 13th and we still haven't received our October payment 😔. 

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Can we please have Teachers' meetings on Friday at 4:00 PM?

I sometimes feel that some of the teachers' meetings are a bit unnecessary and repetitive. It might be more efficient to share a PowerPoint with all the new information and then, if needed, have a Q&A session. We could consider sending a poll to the teachers to check if they have questions about the PowerPoint, and based on their feedback, decide whether to hold a Teachers' Meeting.

We need more practical training sessions. Something I could use immediately in my class. Bring them back please.

We need more TCAs please. I can't go to the toile because a TCA is on a break time rota. I have to wait for the one TCA in my floor to finish supervising two classrooms to be able to go to the restroom. Asking teachers to plan their bathroom breaks isn't a practical solution.

We're often tasked with covering classes, sometimes on short notice, but we're not provided with any materials, information, or assistance. TCMS is clearly not working. We need a new system.

Can we have both age-based and level-based classes for primaries?

I really think it might be a good idea to have teachers handle placement testing again.

I was looking forward to having a Parents' Day this year, providing an opportunity for teachers to have individual discussions with parents. I'm wondering what happened regarding that plan?

to sum up, it feels as though we're constantly reiterating the same points, and there's a growing sentiment that our voices aren't truly being heard. There's a lack of visible actions or responses to address the issues we've raised again and again.

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We expect a white big board in the teachers' room. We expect materials and computers that work and remotes for the new ACs.

We expect TCAs to be present on every floor.

We expect more efficient and faster solutions for deactivating emails and TCMS accounts.

We expect a cover system that is clear and transparent.

We expect to receive payment on time.

We need water dispensers for both teachers and students.