# data[].attributes.headline
Haven’t met the target of 100%, but there was improvement from last year to this year.  

# data[].attributes.subject
Haven’t met the target of 100%, but there was improvement from last year to this year.  

# data[].attributes.headline
For insufficient documentation: in CAPs, required evidence is followed up more consistently by their QA person. Developed proactive strategies to ensure that services go in. 

# data[].attributes.subject
For insufficient documentation: in CAPs, required evidence is followed up more consistently by their QA person. Developed proactive strategies to ensure that services go in. 

# data[].attributes.headline
Teams use Worksheet A or a similar tracking sheet during FST 

# data[].attributes.subject
Teams use Worksheet A or a similar tracking sheet during FST 

# data[].attributes.headline
PCDC has a CC log to track timely visits and the log includes the late reasons (from PGs). Service Providers have their own tracking sheet.  

# data[].attributes.subject
PCDC has a CC log to track timely visits and the log includes the late reasons (from PGs). Service Providers have their own tracking sheet.  

# data[].attributes.headline
During IFSP meetings, providers schedule first visits and document it in the IFSP meeting notes.  

# data[].attributes.subject
During IFSP meetings, providers schedule first visits and document it in the IFSP meeting notes.  

# data[].attributes.headline
Staff (potential PSP, consultants) have conversations before IFSP to discuss scheduling so they can come to the IFSP meeting prepared.  

# data[].attributes.subject
Staff (potential PSP, consultants) have conversations before IFSP to discuss scheduling so they can come to the IFSP meeting prepared.  

# data[].attributes.headline
Be familiar with the late reasons so they can document it.  

# data[].attributes.subject
Be familiar with the late reasons so they can document it.  

# data[].attributes.headline
Person who takes the lead in scheduling (i.e., PSP) documents scheduling, cancellation and reason 

# data[].attributes.subject
Person who takes the lead in scheduling (i.e., PSP) documents scheduling, cancellation and reason 

# data[].attributes.headline
set an alert in outlook to remind you about 30-day timeline 

# data[].attributes.subject
set an alert in outlook to remind you about 30-day timeline 

# data[].attributes.headline
utilize voice notes on work cell phones. In outlook there is an option to dictate note to yourself in an email, then you can cut and paste that into your notes or the voice note serves as a reminder to yourself to document. 

# data[].attributes.subject
utilize voice notes on work cell phones. In outlook there is an option to dictate note to yourself in an email, then you can cut and paste that into your notes or the voice note serves as a reminder to yourself to document. 

# data[].attributes.headline
Family reasons: family going on vacation after IFSP; family illness and cancellation 

# data[].attributes.subject
Family reasons: family going on vacation after IFSP; family illness and cancellation 

# data[].attributes.headline
Program reasons: transfers with July 2025 geo shifts; staff scheduling was challenging 

# data[].attributes.subject
Program reasons: transfers with July 2025 geo shifts; staff scheduling was challenging 

# data[].attributes.headline
Program: staff vacancies; current providers have high caseload; how do staff prioritize visits especially when needing to start new families.  

# data[].attributes.subject
Program: staff vacancies; current providers have high caseload; how do staff prioritize visits especially when needing to start new families.  

# data[].attributes.headline
Scheduling: sometimes difficult to schedule first visits in time due to family and provider schedules/availability, especially for children with multiple consultants, and additional travel. Ex: IMUA team has additional travel with going to Lanai and Molokai. Providers try to schedule every week if have multiple consultants.  

# data[].attributes.subject
Scheduling: sometimes difficult to schedule first visits in time due to family and provider schedules/availability, especially for children with multiple consultants, and additional travel. Ex: IMUA team has additional travel with going to Lanai and Molokai. Providers try to schedule every week if have multiple consultants.  

# data[].attributes.headline
30-day timeline: stressful for providers and families when there’s a lot of consultants.  

 

# data[].attributes.subject
30-day timeline: stressful for providers and families when there’s a lot of consultants.  

 

# data[].attributes.headline
Too many consultants on the IFSP. New grads are trained in multi-disciplinary approach. New grads and therapists from medical setting stick to what they know and are uncomfortable with PSP model. PSPs are “scared”, “unsure” and add consults immediately. Sometimes we add a lot of consultants based on scores. 

# data[].attributes.subject
Too many consultants on the IFSP. New grads are trained in multi-disciplinary approach. New grads and therapists from medical setting stick to what they know and are uncomfortable with PSP model. PSPs are “scared”, “unsure” and add consults immediately. Sometimes we add a lot of consultants based on scores. 

# data[].attributes.headline
Balancing documentation time and visits/billable time

# data[].attributes.subject
Balancing documentation time and visits/billable time

# data[].attributes.headline
Base access impacts bringing consultants. Only the person with access is allowed on-base. Cannot bring a passenger with no clearance even if in the same car.   Each military installation has it own requirements. It has been challenging to find  military personnel to sponsor staff to come on base.  

# data[].attributes.subject
Base access impacts bringing consultants. Only the person with access is allowed on-base. Cannot bring a passenger with no clearance even if in the same car.   Each military installation has it own requirements. It has been challenging to find  military personnel to sponsor staff to come on base.  

# data[].attributes.headline
At 6-month meetings, some families don’t want to decrease services even if the frequency has not met been.   If we do adjust service frequency, we will typically wait till the 6 month IFSP to avoid having another IFSP meeting.   

# data[].attributes.subject
At 6-month meetings, some families don’t want to decrease services even if the frequency has not met been.   If we do adjust service frequency, we will typically wait till the 6 month IFSP to avoid having another IFSP meeting.   

# data[].attributes.headline
Parent fatigue with initial process- too many meetings, paperwork.  

# data[].attributes.subject
Parent fatigue with initial process- too many meetings, paperwork.  

# data[].attributes.headline
parents already feel that services are minimal at 6x/qtr, and even if child is making progress, they do not want to decrease 

# data[].attributes.subject
parents already feel that services are minimal at 6x/qtr, and even if child is making progress, they do not want to decrease 

# data[].attributes.headline
Some staff did not know what Program & Family Late Reasons (document) was.   

# data[].attributes.subject
Some staff did not know what Program & Family Late Reasons (document) was.   

# data[].attributes.headline
Prioritize/Gap a current child to complete a first visit so that the PSP and consultants can get started.   

# data[].attributes.subject
Prioritize/Gap a current child to complete a first visit so that the PSP and consultants can get started.   

# data[].attributes.headline
Ensure providers understand late reasons and documentation. 

# data[].attributes.subject
Ensure providers understand late reasons and documentation. 

# data[].attributes.headline
Area of improvement: What conversations are occurring with families re: response to intervention. When a child/family is established and doing well, seeing progress, or it’s hard to schedule with the family (due to their work schedule, life). Adjusting services to families.  

 

# data[].attributes.subject
Area of improvement: What conversations are occurring with families re: response to intervention. When a child/family is established and doing well, seeing progress, or it’s hard to schedule with the family (due to their work schedule, life). Adjusting services to families.  

 

# data[].attributes.headline
Reminder to programs at staff meeting? Review late reasons and documentation reminders (document when you contact a family) Ensure all staff, including OAs understand PGs.

# data[].attributes.subject
Reminder to programs at staff meeting? Review late reasons and documentation reminders (document when you contact a family) Ensure all staff, including OAs understand PGs.

# data[].attributes.headline
Ensure that staff and OAs have the information and understanding of Late Reasons so OAs know what to enter into HEIDS. 

# data[].attributes.subject
Ensure that staff and OAs have the information and understanding of Late Reasons so OAs know what to enter into HEIDS. 

# data[].attributes.headline
How to guide family/empower them/help them understand services and navigate the frequency. 

# data[].attributes.subject
How to guide family/empower them/help them understand services and navigate the frequency. 

# data[].attributes.headline
Need additional education in PSP approach, beyond orientation for new staff especially new grads.

# data[].attributes.subject
Need additional education in PSP approach, beyond orientation for new staff especially new grads.

# data[].attributes.headline
PMs also need support with this; time for scheduling.

# data[].attributes.subject
PMs also need support with this; time for scheduling.

# data[].attributes.headline
PM training to support them in supporting their teams and explaining PGs and PSP model. 

# data[].attributes.subject
PM training to support them in supporting their teams and explaining PGs and PSP model. 

# data[].attributes.headline
Documentation takes time, especially for anecdotal notes. Providers contact parent, but they don’t connect initially and there’s a lot of back and forth. Providers forget to document these back and forth conversations.  Have tried to set aside documentation time, but may still forget to document these attempts.  

# data[].attributes.subject
Documentation takes time, especially for anecdotal notes. Providers contact parent, but they don’t connect initially and there’s a lot of back and forth. Providers forget to document these back and forth conversations.  Have tried to set aside documentation time, but may still forget to document these attempts.  

# data[].attributes.headline
 Question for PMs, teams to discuss: How do we document conversations that occur between family and program re: scheduling?  Ex: from time of IFSP to time of visit. 

# data[].attributes.subject
 Question for PMs, teams to discuss: How do we document conversations that occur between family and program re: scheduling?  Ex: from time of IFSP to time of visit. 

# data[].attributes.headline
Use of voice notes, scheduling time in calendar for documentation so I dont forget is helpful

# data[].attributes.subject
Use of voice notes, scheduling time in calendar for documentation so I dont forget is helpful

# data[].attributes.headline
when HEIDS rolls out, providers should refer to/utilize their outlook calendar to remind them what to document 

# data[].attributes.subject
when HEIDS rolls out, providers should refer to/utilize their outlook calendar to remind them what to document 

# data[].attributes.headline
Need to review with teams. Not all providers familiar with the form.  

# data[].attributes.subject
Need to review with teams. Not all providers familiar with the form.  

# data[].attributes.headline
CCs talk to families about doing TP for accessibility.

# data[].attributes.subject
CCs talk to families about doing TP for accessibility.

# data[].attributes.headline
Parents often want in person for first visits, then are comfortable with TP  

# data[].attributes.subject
Parents often want in person for first visits, then are comfortable with TP  

# data[].attributes.headline
TP first visits are uncomfortable, challenging to navigate.  

# data[].attributes.subject
TP first visits are uncomfortable, challenging to navigate.  

# data[].attributes.headline
Having TP as an option is helpful for teams, especially when needing to schedule consultants (for 1st visits and ongoing), especially with PSU  

# data[].attributes.subject
Having TP as an option is helpful for teams, especially when needing to schedule consultants (for 1st visits and ongoing), especially with PSU  

# data[].attributes.headline
Additional education for CCs and service providers on CAPs/data and evidence to help them understand timelines, why documentation is necessary 

# data[].attributes.subject
Additional education for CCs and service providers on CAPs/data and evidence to help them understand timelines, why documentation is necessary 

# data[].attributes.headline
Encourage/discuss with families using blended services at IFSP and use TP when you can especially when you have a timeline and multiple consultants. 

# data[].attributes.subject
Encourage/discuss with families using blended services at IFSP and use TP when you can especially when you have a timeline and multiple consultants. 

# data[].attributes.headline
scheduling: check providers’ outlook calendars. Remind providers to keep their calendars up to date. 

# data[].attributes.subject
scheduling: check providers’ outlook calendars. Remind providers to keep their calendars up to date. 

# data[].attributes.headline
implement checks and balances system within each program. Have a tracking sheet that is reviewed and updated at FST. 

# data[].attributes.subject
implement checks and balances system within each program. Have a tracking sheet that is reviewed and updated at FST. 

# data[].attributes.headline
building rapport with family is important. Frontload services to build parents’ skills and understanding, and overtime we see a natural decrease in frequency.  

# data[].attributes.subject
building rapport with family is important. Frontload services to build parents’ skills and understanding, and overtime we see a natural decrease in frequency.  

# data[].attributes.headline
be thoughtful about consultants that you are adding to the IFSP and what level of support is needed.  

# data[].attributes.subject
be thoughtful about consultants that you are adding to the IFSP and what level of support is needed.  

# data[].attributes.headline
PMs assist in empowering, educating new grads/new to EI.

# data[].attributes.subject
PMs assist in empowering, educating new grads/new to EI.

# data[].attributes.headline
ensure that PSU/FFS providers are sent copies of IFSP within timely manner 

# data[].attributes.subject
ensure that PSU/FFS providers are sent copies of IFSP within timely manner 

# data[].attributes.headline
support new staff with documentation, understanding PSP model

# data[].attributes.subject
support new staff with documentation, understanding PSP model

# data[].attributes.headline
support PMs in reviewing documentation guidelines and supporting new staff in completing documentation and in monitoring/supporting current staff?  

# data[].attributes.subject
support PMs in reviewing documentation guidelines and supporting new staff in completing documentation and in monitoring/supporting current staff?  

# data[].attributes.headline
Use strategies mentioned to help with scheduling and completing timely services

# data[].attributes.subject
Use strategies mentioned to help with scheduling and completing timely services

# data[].attributes.body
Voice notes; CC send IFSP team reminder of 1st visit due date; create and use a tracking doc that is reviewed weekly; etc.

# data[].attributes.headline
Follow up with PMs to ensure that all staff know and understand the Program & Family late reasons document.

# data[].attributes.subject
Follow up with PMs to ensure that all staff know and understand the Program & Family late reasons document.