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Store Manager: The store manager is in charge of making sure orders are getting in and actually ordered,Employees and the shop are all being well looked after and running properly to ensure there is as little problems as possible. They also are in charge of updating the higher ups on how sales and the shop is performing. Assistant store manager: The assistant store manager is in charge of helping the store manager, taking over the store manager's job when the main manager isn't in and helps with the other tasks when the store manager has other tasks to do.

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Customer Service desk: The people that work at the customer service desk are in charge of helping with things such as returns, calls from the just eat, deliveroo and other delivery sites and the sales of 18+ rated items such as vapes and cigarettes.

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The checkout and Self Service operators have to keep an eye on the people using self checkouts to ensure nothing is being stolen and help with any issues or concerns that arise. The checkout workers are in charge of scanning items for others and putting it through the systems.

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Store Cleaner: The store cleaner is in charge of making sure that the shop floor is clean as well as out in the warehouse to allow the customers to have better experience while shopping and to help their fellow employees to have a better and easier work experience

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These staff are located at the door but also have to use cameras that people are not shoplifting. They ensure safety of customers e.g. if there is a disagreement or argument, and check car parks too as well as the actual store. They will report to Police as necessary.