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Use positive words

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我会常和家长分享孩子在学校的点点滴滴，例如孩

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我会常和家长分享孩子在学校的点点滴滴，例如孩子和同学的互动照片或视频等。另外也会和家长分享和孩子的对话，因为很有趣。

当孩子发生意外时，我会午觉时打电话通知。之后再当面和他们说明事情经过，因为需要慎重的处理。

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从家长角度出发，充分理解家长的担忧，表现出同

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从家长角度出发，充分理解家长的担忧，表现出同理心。与家长分享孩子近期的成果和进步，如有问题要沟通，需要采用三明治法。先肯定孩子，然后建议孩子还需要在哪些地方可以再进步，最后鼓励家长和我们配合，孩子还在哪些领域有了显著的提高。

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运用同理心，尝试理解家长表达内容背后所想表达

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运用同理心，尝试理解家长表达内容背后所想表达的含义。尽量多找机会与家长进行面对面的沟通。明白不论家长还是老师所想所做都是出于为了孩子好的出发点，大家的最终目标是一致的。

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及时向家长反馈孩子在园的表现，包括优点和需要

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及时向家长反馈孩子在园的表现，包括优点和需要改进的地方。通过照片、视频或简报分享孩子们的日常活动和学习成果，让家长感受到参与感。认真倾听家长的意见和建议，理解他们的需求和担忧，建立信任关系。

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在与家长沟通时保持积极的态度，有礼貌，如果送

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在与家长沟通时保持积极的态度，有礼貌，如果送孩子的时候尽量和家长简短的沟通让家长知道孩子今天在学校做了什么，如果有特别出色的部分可以让家长知道，因为这些都是他们成长的点滴，就算是不好的信息我们也要委婉的让家长了解事情的经过，让家长知道孩子的情绪，我们共同协助帮助幼儿成长。

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认真听取家长的意见和担忧，表示理解和尊重。在

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认真听取家长的意见和担忧，表示理解和尊重。在沟通后，定期跟进进展，让家长感受到重视

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在课堂里观察到孩子虽然华语讲的很慢，但是喜欢

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在课堂里观察到孩子虽然华语讲的很慢，但是喜欢做数字游戏，把这个过程详细地描述给妈妈，妈妈听了觉得老师很关注孩子的成长，发掘了孩子的优点。

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先抑后扬，与家长共同解决孩子行为问题。

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先抑后扬，与家长共同解决孩子行为问题。

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先说一说幼儿在学校有哪些好的表现和进步，向家

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先说一说幼儿在学校有哪些好的表现和进步，向家长反馈了幼儿在学校的行为。向家长确认在家里是否也有该现象。之后并向家长聊天告知他们老师们能理解并双方一起互相讨论可以如何一起帮助他们

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时不时给家长发送小朋友在园学习的照片，赞扬孩

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时不时给家长发送小朋友在园学习的照片，赞扬孩子的良好表现，加强正向沟通。七分表扬，两分指正，一分鼓励

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换位思考，体会家长的心思意念。

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换位思考，体会家长的心思意念。

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工作日内与家长积极沟通孩子的日常活动和变化，

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工作日内与家长积极沟通孩子的日常活动和变化，历史记录小朋友的表现，用视频、照片等方式来记录。鼓励家长与孩子正向沟通，正向情绪输出

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请回想一下，曾经与家长进行积极沟通，从而增进

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请回想一下，曾经与家长进行积极沟通，从而增进了彼此关系或解决了一个具有挑战性的问题的经历。在Padlet（链接已提供）上分享您的想法。告诉我们哪些策略奏效了，您是如何处理该情况的，以及您会给那些希望改善家长与工作人员沟通的人提供什么建议。

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Open communication and let parents know you’re available for questions or concerns. Validate their concerns and ask clarifying questions.

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Always try to say nothing serious just to share with you smile. Give them solutions too.

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SWPW-during arrival/ pick up time,greet them, ask them if its a good time for a quick chat/update. remain calm, soft tone and positive body language

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Give a call & meet up once a while with the parents.

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1. be objective to identify the situation and resolve based on the situation and not the child.

2. provide strategies that are relevant and appropriate, from the perspective of parents' POV.

3. do not assume what we know to be what the parents would know. be specific, clear and detailed. this helps to give parents' the confidence on the trs' expertise and knowledge.

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Always try to do small talks to parents and catch up with them about their child pick up or arrival time. Drop phone call and show concern when child is away from school. Always tone out concern to parents.

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Address any concerns that parents may have immediately and do not let it fester.

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Acknowledge their feelings and perspectives. Let them know you understand where they're coming from.

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Parents communication,for me is one to one.

To check whether they are free,so that they are relaxed to listen. Always to be positive during evenings after work.

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Using a respectful tone, positive language

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Don't just approach parents to share negative concerns about the child, if there are good things that happened with the children, you should share with the parents as well.

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Update parents (arrival/dismissal) with positive words and updates on their child. Talking face to face is sometimes easier than messaging them.

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Use positive statement to motivate and encourage children and parents of their progress..

examples, “Hi Mrs…/..mummy, I would like to share some artwork that the child has completed … he has improved… thank you mummy for encouraging him at home as well…

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share with the parents the strategies we used in school such as stickers, praise to keep the child motivated to keep up his positive behaviours

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highlighting about child’s strengths

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Encourage parents to ask

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Provide consistent communication through newsletters, emails, or a dedicated communication app. Share updates about classroom activities, upcoming events, and important announcements.

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Give suggestions

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LVNTFGH

Describe the situation with ‘I observed’ instead of you should/must

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Listen to parents before you start giving your suggestions.

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We call parents by their names. Instead of "child a" daddy/mummy.

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Ask how is the child doing, ask them any good improvements at home

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Arrange thoughts before talking to them

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Make the parents feel that their opinions/sharings are being valued

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Share with parents regards about their child on daily basis so they do not feel worried

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Always make sure to understand how they are feeling currently, acknowledge their feeling.

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Share positive feedback about the child with parents, highlighting their strengths before discussing any challenges.

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A child kept on crying coming to school everyday. I then spoke to the parent out or concern and we discussed what could be the triggers such as the sleep and wake up time, asked parent if child was able to share why she does not like to go to school. We worked together to encourage and support the child until we see great progress.

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Keeping calm when parent is upset or flustered in the moment.

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Build a bond with child and parents. Ask about how their child is at home.

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Im doing opening and I always greet and how are you? How's your weekend.

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acknowledge them whenever we see them and have a casual chat to build relationship

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Address parents by their name and use 'I have observed your child....'.

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Using an enthusiastic and friendly tone - smile and try to make the conversation going

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Active listening and being empathy. Try to understand the other's person's feeling and perspectives.

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Call/talk to them to give positive feedbacks more than the negative

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Acknowledge parents concerns and keeping them informed and updated

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consistent updates. sandwich approach

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Using the “ i - message” like I have observed…, I noticed…, then from there to find out more of that certain behaviour if it is also happening at home and further discussion and communication with the parent

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Filzah ( LV CBP)

- this is what I observed from ny teachers, many of them have formed strong relationships with parents by greeting parents warmly, updating them on their child's achievement. This lead to more collaboration between parents and teachers in working together for the child's milestone

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Use the hamburger approach - good-bad-good

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Use positive statement to communicate with parents.

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Address parents by their name or surname- Ms ……, Mr ……

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Use positive words and