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Raising MS-Tickets still a cumbersome process

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Raising MS-Tickets still a cumbersome process

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UK Velo subscription data added in CDP Subscription dashboard

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UK Velo subscription data added in CDP Subscription dashboard

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CPS scheduling issues causing slight delays for SNO NPI

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CPS scheduling issues causing slight delays for SNO NPI

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Permanent fix implemented for MSD

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Due to source changes ~300 tables will be affected and the team will need to remediate it.

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Expectation for Cost model checks implementation did not go well

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Expectation for Cost model checks implementation did not go well

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Require multiple iterations to consolidate what was asked.

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learnt a valuable lesson that why i should be following the correct procedure to do the work.

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Successfully migrated EDP and BRA on Individual DAG Directory Model.

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Successfully stopped 5 VM's, raised request for VM decommissioning.

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Even after trying for 7 hours, we couldn't migrate AUS market due to technical issues such as slowness in AKS VMs.

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SLT incremental data for one of the SAP tables not working properly. Currently still waiting for SLT to rectify

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SLT incremental data for one of the SAP tables not working properly. Currently still waiting for SLT to rectify

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Finally gotten official UAT sign-off from Biz and can proceed with Prod Deployment.

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Created BAP delivery board, groups and added the necessary controls

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BAP - ServiceNow Incident Integration with ADO

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BAP - ServiceNow Incident Integration with ADO

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Incidents from service now are now integrated with ADO Boards to create automated workitems

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The team is mature, organized and well-functioning.

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The approval process to get our branch merged to the master branch in GBL is too troublesome. Not only that we have to wait for others to complete their development, we have to also dealt with the case where there is only one single person who can approve the PR to merge our branch.

For us working in Malaysia time zone, we have to wait until at least 4pm to get our approval and if the only one who can approve the PR go on leave, all our PR will hang there until the approver is back.

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Kindly Rate Happiness Level on the Scale of 1 - 10 by selecting the Grade Option and selecting value from Drop Down

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Kindly Rate Happiness Level on the Scale of 1 - 10 by selecting the Grade Option and selecting value from Drop Down

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Kindly Rate Happiness Level on the Scale of 1 - 10 by selecting the Grade Option and selecting value from Drop Down

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Alberto's Team: 8
Awadhesh's Team: 10
Michelle's Team: 8
Pau's Team: 9
Rodney's Team: 8

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Kindly Rate Happiness Level on the Scale of 1 - 10 by selecting the Grade Option and selecting value from Drop Down

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Kindly Rate Happiness Level on the Scale of 1 - 10 by selecting the Grade Option and selecting value from Drop Down

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Enhancement on BAP UAT environment went well, automated the PR creation and deployment for UAT branch (Cab3 implementation)

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AUS incident - many AUS jobs are in queue due to snowflake warehouse resource exhausted - managed to recover within half day thanks to the quick respond from Harshit and Hash

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AUS incident - many AUS jobs are in queue due to snowflake warehouse resource exhausted - managed to recover within half day thanks to the quick respond from Harshit and Hash

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BAP - Multiple CR's enhancement for CAB 3 requests

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BAP - Multiple CR's enhancement for CAB 3 requests

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Service Now integration is enhanced to create multiple work items for multiple change requests associated with single release request.

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Prod PR validations has been enhanced to accomodate incidents and cab 3 change requests

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2IC system not working well - people went on sick leave and backups unsure of what to do to complete remainder tasks

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2IC system not working well - people went on sick leave and backups unsure of what to do to complete remainder tasks

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Based on feedback from last sprint, implemented Data Health for all 4 checks in Prod based on O11Y Data Model in Sprint 6

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Based on feedback from last sprint, implemented Data Health for all 4 checks in Prod based on O11Y Data Model in Sprint 6

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No SRE thought leadership on the approach of cost model implementation escalation

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No SRE thought leadership on the approach of cost model implementation escalation