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Communication, problem solving, teamwork, professionalism, reliability, and creativity are the soft skills that most in demand, while leadership, time management, loyalty, and networking are also considered important. Even though they may not be listed in a job description, soft skills often make the difference when one job candidate is chosen over another.

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What are some effective communication skills?

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Communication abilities are the most important of the soft skills employers require. Speaking and writing are vital to virtually every job category and essential for supervisors. Health care providers are even more dependent upon their listening skills, ability to read body language, and their experience in clearly communicating with patients.

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Most jobs involve some problem solving, whether coping with a customer complaint or a shipping hold up. When an employee uses his or her initiative to resolve the issue quickly and satisfactorily, it shows not only the ability to solve problems, but also the willingness to take responsibility and make decisions.

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Few people work completely independently of others. Teamwork depends upon planning, good communication, cooperation, and responsibility. Teamwork also can be an opportunity for learning or demonstrating leadership. Managers notice people who can keep meetings on track and draw out the best in other team members.

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Important aspects of professionalism are dependability, following through on details, and keeping one’s word. Professionalism also involves qualities such as integrity, accountability, enthusiasm, and problem solving.

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While creativity is usually associated with jobs in fields such as music production, writing, or architecture. Administrators who allow time for brainstorming and who reward flexible approaches to everyday business problems find that creativity is one of the most important skills an employee can offer.