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Patients

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AHP apprentices

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The Nursing and Midwifery Council (NMC) defines service users and stakeholders as central partners in regulating professions to protect the public. They are involved in co-producing standards, education, and fitness-to-practise processes.

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The Nursing and Midwifery Council (NMC) defines service users and stakeholders as central partners in regulating professions to protect the public. They are involved in co-producing standards, education, and fitness-to-practise processes.

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Health care Assistants

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NHS defines service users as patients, clients, families, carers, and members of the public who use, or are affected by, the services of nurses, midwives, and nursing associates.

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NHS defines service users as patients, clients, families, carers, and members of the public who use, or are affected by, the services of nurses, midwives, and nursing associates.

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Based on RCN guidance and policy, the Royal College of Nursing (RCN) defines services users and stakeholders within the context of safe, person-centred care, primarily focusing on nursing staff and the patients they serve.

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Based on RCN guidance and policy, the Royal College of Nursing (RCN) defines services users and stakeholders within the context of safe, person-centred care, primarily focusing on nursing staff and the patients they serve.

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Who receives the end product

In healthcare: Patients, their families, carers

In education: students, learners

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HCPC 1.2 You must work in partnership with service users and carers, involving them, where appropriate, in decisions about the care, treatment or other services to be provided.

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HCPC 1.2 You must work in partnership with service users and carers, involving them, where appropriate, in decisions about the care, treatment or other services to be provided.

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Educators can use the Code to help students understand what it means to be a registered professional and how keeping to the Code helps to achieve that.

Also, support students’ and colleagues’ learning to help them develop their professional competence and confidence and to act as a role model of professional behaviour for students and newly qualified nurses, midwives and nursing associates to aspire to

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HCSW

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NHS England defines service users as patients, carers, and community members with lived experience who engage in planning, designing, and delivering services. Stakeholders are any individuals or organizations affected by or involved in these services, including frontline staff, commissioners, charities, and local authorities.

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NHS England defines service users as patients, carers, and community members with lived experience who engage in planning, designing, and delivering services. Stakeholders are any individuals or organizations affected by or involved in these services, including frontline staff, commissioners, charities, and local authorities.

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NHS England’s Educator workforce strategy (2023) and the Workforce strategy for adult social care in England (2024) emphasise the need to grow and develop the nursing and midwifery educator workforce.

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NHS England’s Educator workforce strategy (2023) and the Workforce strategy for adult social care in England (2024) emphasise the need to grow and develop the nursing and midwifery educator workforce.

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HCPC: 3.6 You must ask for feedback and use it to improve your practice.

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HCPC: 3.6 You must ask for feedback and use it to improve your practice.

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Standard 2

Patients and the Public:

Patients and the public must be involved in curriculum development, approval and review:

• the curriculum must state how patients and the public were involved in the development, approval and review of the curriculum

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Ensure robust collaboration and coproduction with service users

when planning future service improvements.

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The NMC requires that service users and stakeholders are actively involved in education programmes, including:

Recruitment and selection of students

Programme design and delivery

Teaching and learning activities

Student assessment and feedback

Nursing education must include stakeholders such as:

Service users and carers

Students and educators

Employers and partner organisations

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Clinical Commissioning Groups (CCGs) and NHS England have a key role to play in ensuring that providers make

individuals’ personal involvement in their health and care a reality. This guidance supports CCGs and NHS England

to fulfil their legal duties to involve people in their health and care, so that people experience better quality care and

improved health and wellbeing, and the system makes more efficient use of resources.

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HCPC standards of proficiency: 8.1 work in partnership with service users, carers, colleagues and others

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HCPC standards of proficiency: 8.1 work in partnership with service users, carers, colleagues and others

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In the context of Integrated Care Boards (ICBs) and NHS England, service users are defined broadly as individuals who use, are eligible to use, or are affected by health and social care services.

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9.4 support students’ and colleagues’ learning to

help them develop their professional competence

and confidence

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Work in partnership with stakeholders

The NMC emphasises collaboration with:

Universities

Practice learning partners (e.g. NHS trusts)

Other professionals

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NHSE 3 year delivery plan for maternity services 

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NHSE 3 year delivery plan for maternity services 

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ICBs commission maternity and neonatal voices partnerships (MNVPs) which are designed to facilitate participation by women and families in local decision-making.

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The Nursing and Midwifery Council (NMC) emphasises that education and practice should be person-centred and collaborative.

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NMC standards framework for nursing and midwifery education 

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NMC standards framework for nursing and midwifery education 

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1.12 ensure programmes are designed, developed, delivered, evaluated and co-produced with people who use services and other stakeholders

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The PIER (Paediatric Innovation, Education & Research) Network 

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The PIER (Paediatric Innovation, Education & Research) Network 

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Service Users: Children, young people, parents, and caregivers, who are central to the network's mission.

Healthcare Professionals: Paediatricians, nurses, primary care staff, and Allied Health Professionals involved in child care.

Stakeholders: Education providers, researchers, health organizations, and clinical leads facilitating the network's activities.

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Service users and carers to be involved in programme development and review

Curriculums to reflect the experiences and needs of patients and communities

Learners to understand person centred care, shared decision making, equality and inclusion

Collaboration between universities, placement providers, clinicians and service users

Feedback from service users to help shape quality improvement and programme evaluation

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AHP Educator career framework domain 3: Co-creating learning opportunities and ensuring that the voices of learners and the end users of any service are empowered and heard enables educators to design, deliver and shape inclusive education provision. AHP educators in all learning environments should collaborate to evaluate and co-produce course design and content for both practice-based learning and further education/university-based learning.

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AHP Educator career framework domain 3: Co-creating learning opportunities and ensuring that the voices of learners and the end users of any service are empowered and heard enables educators to design, deliver and shape inclusive education provision. AHP educators in all learning environments should collaborate to evaluate and co-produce course design and content for both practice-based learning and further education/university-based learning.

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HCPC defines service user as: “Anyone who uses, or is affected by, the services of registrants or learners.”

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 Local Maternity and Neonatal System (LMNS) 

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 Local Maternity and Neonatal System (LMNS) 

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1. Service Users (The People)

Pregnant women and birthing people.

Partners and families.

Babies.

Neonatal parents (parents of babies needing special care)

2. Stakeholders (The Partners)

Care Providers: Midwives, obstetricians, neonatal staff, nurses, and support staff working in trusts.

Commissioners: People from Integrated Care Boards (ICBs) who fund services.

Local Authorities: Public health representatives.

Third Sector & Charities: Organizations that support women and families.

Other Professionals: Health visitors, GPs, and mental health professionals.

Strategic Partners: NHS England, Patient Safety Collaboratives (PSCs), and Neonatal Operational Delivery Networks (ODNs).

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BSE - British society for echocardiographers

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BSE - British society for echocardiographers

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University / college - our students attend or are on placement from 

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University / college - our students attend or are on placement from 

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HCPC Standards of Education and Training Guidance as service user involvement as a fundamental aspect of practice education delivery

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Requires students to have an active involvement in curriculum design and delivery. Document ‘Promoting excellence

Requires patient involvement

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Royal College of Paramedics

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Chartered Society Physiotherapy