# data[].attributes.body
Most of the rooms doesn't have windows! It's smelly, dirty, old hotel

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The food service in the restaurant is not good, the restaurant closes early in the morning, the food is not good
All linen were not ironed.

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gr 2 - front desk staff discriminates between customers

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gr 2 - front desk staff discriminates between customers

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limited timetable of shutter bus to Hue city 

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limited timetable of shutter bus to Hue city 

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bad food safety hygiene

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Room near elevator => noise, No isolation

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Room near elevator => noise, No isolation

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Water system is not good, no cool water.

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Water system is not good, no cool water.

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The room needs more cleaning and the toilet needs a sprinkler =)))) (N5)

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The room needs more cleaning and the toilet needs a sprinkler =)))) (N5)

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 It was very loud from road noise and the other areas of the hotel. Food was not good! (N6)

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 It was very loud from road noise and the other areas of the hotel. Food was not good! (N6)

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The room didn't match the one in the pictures (N6)

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The room didn't match the one in the pictures (N6)

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gr 2 - the reception lacked any sort of eye content

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gr 2 - the reception lacked any sort of eye content

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Some Staff cannot speak English fluently 

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Some Staff cannot speak English fluently 

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The hotel felt lacking in atmosphere(N6)

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The hotel felt lacking in atmosphere(N6)

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The facilities are rather old, and the Wifi is unusable (N5)

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The facilities are rather old, and the Wifi is unusable (N5)

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managing couple is unfriendly and contemptuous

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managing couple is unfriendly and contemptuous

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The staff needs improvement on guess-welcoming attitudes (N5)

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The staff needs improvement on guess-welcoming attitudes (N5)

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gr 2 - incompetent staff. Misleading room pictures.

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gr 2 - incompetent staff. Misleading room pictures.

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Wait staff had curiously poor English - N6

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Wait staff had curiously poor English - N6

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bad service

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it's quite noisy and dusty (being located in the city's centre)

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it's quite noisy and dusty (being located in the city's centre)

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Ttckets to use the swimming pool are sold for non-staying guests, causing unsanitary and noisy.

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Ttckets to use the swimming pool are sold for non-staying guests, causing unsanitary and noisy.

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On the day of our arrival dinner was in a rather darkly lit room. Our table cloth had some red stains, but even after pointing out that we prefer fresh table cloth it was not changed.

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Breakfast with the leftovers from the day before

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Breakfast with the leftovers from the day before

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There aren't many breakfast dishes to choose from, mosquitoes are still present (N5)

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There aren't many breakfast dishes to choose from, mosquitoes are still present (N5)

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the staff knocking down early 7h30 and break guests sleep

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the staff knocking down early 7h30 and break guests sleep

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Poor quality toilet paper and not enough

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Poor quality toilet paper and not enough

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Weak Wifi reception, and breakfast dishes are not tasty (N5)

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Weak Wifi reception, and breakfast dishes are not tasty (N5)

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The room didn't match the one in the pictures

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The room didn't match the one in the pictures

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The staff disturbed the guests by intruding into the room while the guests were still sleeping.

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The staff disturbed the guests by intruding into the room while the guests were still sleeping.

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The management of the resort is not good: guests are notified of the resort selling tickets to tourists outside to visit and take photos in the grounds of the guest's room causing loss of beauty and not ensuring security for guests at the resort

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need at least staff who can speak English

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Breakfast is small and not good

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Facilities are not good ( shower, wifi,...) N6

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Facilities are not good ( shower, wifi,...) N6

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equipment in the room needs maintenance