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https://youtu.be/cLMO6CpOIIo

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First day at Permai Resort & Resthouse and i started at 8 am and finished until 5 pm. The activities that i did on my first day is i being introduce to the manager which is Mr.Azuan and his assistant is Mr.Afif. I being guide by miss Azue and learned to do the work at the resort. The work that i did is housekeeping and clean a room. Other than that i also work at the kitchen where they usually prepared a food for the customer. Do a dishes and mopping the floor. More over, i also follow Mak Dah who is in charge in cleaning to do some cleaning around the resort which is  sweeping the dry leaf and put out the rubbish . I'm glad that i could help Mak Dah to do her job and make her  job easier.

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Started work at 8 am and firstly i got to clean the lobby of Permai Resort. After that, i clean the reception room and staff room. Grab opportunity to learn management from Mr.Azuan on how to manage the record of customer who check in and check out from the resort. Other than that, started to clean bbq place of all 7 of them and infront of the bbq place is the beach that give a great view and make me forget my fatigue. Other experience is i got my change to guide our customer around the resort and show them the facility that this resort serves. For example,room for stayover night,swimming pool, bbq place,mosque,public toilet,hall for seminar, volleyball court and netball court. The picture below shows Mr.Azuan who teach me about the management and how to create a meals schedule before send it to catering section.

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Third day i worked at Permai Resort & Resthouse, i being doing my usual task which is i need to clean the lobby, reception room and staff room. Other than that, i have to memorized the position of each room in order for me to give a direction to the customer who come to Permai Resort. It actually take time to memorized all 40 room but i try my best to show my hardwork and i also get help from miss Azue whose in charge to guide me in doing this training for SIEP. I also help in the kitchen like organised a dishes for customer who take a package that include lunch and dinner. Customer who usually take a package for lunch and dinner is a school trip and also an event like Family Day. Lesson that i get from working here is we should never choose what job that we want to do. We should try everything to learn a new things. Map in the picture below helps me to remember the position of each room

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Fourth day, I had being doing my SIEP, I get a task to check a room for the customer who will come to check-in in Permai Resort around 3pm. The task is easy but tiring when you have to check like 20 room and I’m doing it together with miss Azue. For room checking, I have to pay attention on the bed, toilet and the smell. I have to make sure that the room equiped with the facility like towel, toiletries and others. After that, I help Mr Ahmad clean a swimming pool and it give me a new experience because it was first time doing that job. He teach me on how to use a vacuum in water and show me some facility that Permai Resort & Resthouse provided besides the swimming pool. For example, changing room, toilet and different kind of pool float for children. The picture below show one of the room that I had to check before customer check-in.

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Sixth day I being working at Permai Resort & Resthouse, so for today I do my usual task which is cleaning the lobby, staff room and reception room. For today i also help the catering staff to prepare for lunch and dinner for customer who choose a food package. Got a lot to learn from them and they patiently teach me from beginning. Other than that, i got a task to prepare the seminar hall like arrange the table and chair and also checking for the PA system if it still function or not. The picture below show the seminar hall at Permai Resort & Rest House.

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For today, I helping Mak Dah cleaning around Permai Resort which is we clean the bbq place first so that customer could use the place to do their activities. We had to make sure that all the garbage have being thrown away before the customer use the bbq place. Other than that, we also had to sweep all the dry leaf that drops especially infront  of the guest room. After that, another task that I get is to clean the dining hall and prepared for lunch where student from SMK Kubang Kerian 3 will have lunch here at Permai Resort & Resthouse. They take a package which is for 2 days and 1 night include lunch and dinner. Moreover, I also do a housekeeping where I have to clean a room  and changing the bed sheets.

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It already my eight day working here as a industry training and today i got a task to prepared an event. I had to clean seminar hall and arrange the table and chair. Other than that i in charge in manage their present for the event.

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For today, i got a task which is housekeeping. Honestly, it was tiring to do this job but i'm so glad to help and make things ease for other staff. Moreover, i got to learn many things and apply to my daily life. It is a good experience though. I attach a picture of a room that i already clean it.

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Today as usual i'm done cleaning the lobby and the rest. As unexpected today, a kitchen staff got a problem where the food cannot arrive at the right time and i witness how they manage to be cool when they solve the problem. The manager, Mr.azuan took part to settle the problem where he rush out to find other fo

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For today, i got a change to interview one of the staff at permai resort and got many information regarding the history of permai resort. I glad to choose this resort as my place for performing siep because i got many valuable experience and get new connection here. The picture below showme with the staff at Permai Resort.