# data[].attributes.body
Telephone - Follow Ups
Emails
Social Media - LinkedIn, Facebook
Face to Face
Walk-Ins
Telesales
100% Customer Satisfaction
Website
Newsletters to customers
Surveys
NPS

# data[].attributes.body
customer service- support we offer to our customers before and after purchase,
- follow ups
-feed back
-face to face interaction
-telly sales
-body language, empathetic listening,
-website
-loyalty discounts
-survey
-what customer wants and needs
-good communication

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Our customers pay us, so they never have to contact us!

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Our customers pay us, so they never have to contact us!

# data[].attributes.headline
is to provide Amazing customer Experiences

# data[].attributes.subject
is to provide Amazing customer Experiences

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-Junior Crew
-Waving at customers and their kids
-waving at prospects
polite and courteous on the road to other road users

# data[].attributes.body
Telephone/Emails  -
Zoom/Teams
Face to Face
Social media
Websites - Contact section
Engineers on site
Empathetic Listening

''100% customer satisfaction, 100% of the time''

After sales service/following up
Out of hours contact

Understanding that if there is a problem they will be able to contact someone
''

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PHONE,
WEBSITE,
SOCIAL-MEDIA - facebook, linkedin, Instagram, twitter
APP,
EMAIL,
FACE TO FACE,

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Focus on solving customer pain points-

# data[].attributes.headline
Our Brand Promise....Job Done, We will do the job right each & every time

# data[].attributes.subject
Our Brand Promise....Job Done, We will do the job right each & every time

# data[].attributes.body
you will never have to listen to excuses or sad stories
Should we break our promise then customer does not pay.

# data[].attributes.body
-Website
-email
-social media
-face to face interaction
-telephone
-fleet branding
-walk in customers
-online store
-word of mouth
-needs & wants of customers and -fulfilling those
-CRM (Salesforce)
-NPS
-Customer Surveys
-Key Account Management

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Internal employee reflection 'Treat the customer the way you would like a business to treat your parents'

# data[].attributes.subject
Internal employee reflection 'Treat the customer the way you would like a business to treat your parents'