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Hampshire safeguarding children partnership

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For children living in the Hampshire Local Authority Area, the Interagency Referral Form should be used when making a referral. The Hampshire Safeguarding Children Partnership and Children's Trust Thresholds Chart can help you to identify the risks and types of services a family may need.

You do not need to know everything about the child before contacting Children's Services. If you are concerned, it is important that you talk to someone about this.

More information on how to make a referral can be found on the HIPS procedures website.

In an emergency, call 999.
Hampshire Children's Services
Public phone number: 0300 555 1384

Professionals should complete the online Interagency Referral Form. For urgent Child protection enquiries, professionals can phone: 01329 225379. The FAQ section includes detailed information regarding the Children's Reception Team (CRT) and the Multi-Agency Safeguarding Hub (MASH).

Concerned about someone working with children?

If you have a concern about a member of staff working with children (in either a paid or voluntary capacity), contact the Local Area Designated Officer (LADO) on 01962 876364

For further information on all services for children, young people and their families in Hampshire please see the Family Information and Services Hub: https://fish.hants.gov.uk

Other Local Authority Contacts
Hampshire Adult Services
Phone: 0300 555 1386
Isle of Wight Children's Services
Public: 0300 300 0117

Professionals should complete the online interagency referral form. For urgent Child protection enquiries, Professionals can phone: 0300 300 0901.
Isle of Wight Adult Services
Phone: 01983 814980
Southampton Children's Services
Phone: 023 8083 3336

Email: mash@southampton.gov.uk

Out of Hours (5:00pm - 8:30am): 023 8023 3344
Southampton Adult Services
Phone: 023 8083 3003

Email: adultsocialcareconnect@southampton.gov.uk
Portsmouth Children's Services
Phone: 023 9268 8793

Email: pccraduty@portsmouthcc.gcsx.gov.uk

Out of Hours (5:00pm - 8:30am): 0300 555 1373
Portsmouth Adult Services
Phone: 02392 680810

Email: PortsmouthAdultMASH@portsmouthcc.gcsx.gov.uk

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Report a Concern - Hampshire Safeguarding Children Partnership

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Worried about yourself, a friend or a child or young person you know? For children living in the Hampshire Local Authority Area, the Interagency Referral Form should be used when making a referral. The Hampshire Safeguarding Children Partnership and Children's Trust Thresholds Chart can help you to identify the risks and types of services a [...]

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If you are applying after the deadline, you will need to complete a late school place application. Please be aware that all on-time applications will be processed before late applications and schools may be filled by on-time applicants.

You can update your application up until the deadline. If you make any changes, you must submit your application again. Otherwise your application will not be considered.

After the deadline, you cannot change your application unless there has been a significant and material change in your circumstances, such as:

Moving house

A sibling has started, or has an accepted offer of a place, at your preferred school (or its linked infant or junior school, for primary phase applications)

If you wish to change your application for any other reason, such as changing your preferences, you will have to make a late application.

No, you must still make an application. Community and voluntary controlled junior schools give priority to those attending the linked infant school.

If your child attends a primary or junior school, they may not be able to get a place at the linked secondary school. You must make an application for the secondary school if you want a place there.

Attendance at a nursery class or pre-school, even one based on the school site, or one that is part of the school, does not give you any priority for a place in the reception class at the school. There is also no automatic transfer. If you would like a Year R place in that school, you will need to make an application.

Neither the local authority nor the individual admission authorities can guarantee a place at any school. If you apply for your catchment school as one of your preferences, if there is one for your address, then the chances of being offered a place there are reasonably high. However, a place cannot be guaranteed.

These applications are known as in-year applications and can be made at any time in the year. They are not part of the 'normal admissions round'.

You can still make an application for a school place but this will be through your current home local authority. You must use the address where you are residing at the time of submitting your application. We can only use the new address once your child is living there.

You will be able to list Southampton schools as your first preference and your waiting list position will be amended once you have confirmed and notified us of your new address, along with sufficient proof of this.

If your child spends part of their week with one parent and part with the other, only one address can be used. This must be the address where they spend most of their time.

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If you are applying after the deadline, you will need to complete a late school place application. Please be aware that all on-time applications will be processed before late applications and schools may be filled by on-time applicants. You can update your application up until the deadline.

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Hampshire school admissions

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Find out about the school admissions process and when you can apply for a school place

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Infant school attendance policy

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Junior school attendance policy

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Junior school-children's school attendance assembly

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Junior school medical evidence form

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Junior Attendance Stepping Stones

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Clever never goes

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Southampton children's services

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Call 999 if it is an emergency and the child is in immediate danger

What should I do if I am worried about a child?

One of our main priorities at Southampton City Council is that children and young people in Southampton get a good start in life and can go on to fulfil their potential.

If you are concerned about a child or young person, it is important to take action. There are several options available so we have provided more information to help you decide what to do next. This information is relevant for both professionals and members of the public.

For more information, please use the links above. You can also call the NSPCC Freephone Child Protection Helpline on 080 8800 5000.

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Call 999 if it is an emergency and the child is in immediate danger One of our main priorities at Southampton City Council is that children and young people in Southampton get a good start in life and can go on to fulfil their potential.

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Southampton Early Help services

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You might feel that a child is not at risk of harm at the moment but their family needs more support to fully meet the child's needs and prevent any issues from increasing. Our Early Help Hub can help with this.

What is early help?

Sometimes families benefit from having a professional network of support around them to help with things like their family's health, getting into work and improving school attendance. The support we offer through our Early Help Hub is based on what each family needs and it's totally voluntary so it only takes place if the family agree to it.

The team work with the whole family, helping to identify the areas of support needed and pulling a plan together. The team contains multi-agency, skilled workers from many different services and backgrounds including:

Social Workers

Health Visitors

School Nurses

Education Welfare Officers

Family Engagement Workers

Youth Engagement Workers

Youth Offending Service

The support offered by our Early Help Hub includes the successful Families Matter programme, which is Southampton's response to the Government's Troubled Families agenda. Find out more about Families Matter.

How can I access early help or refer a family?

You can compete the online referral form which will be sent directly to the Early Help Hub when you submit it. Alternatively you can download a referral form and send it, along with a completed information sharing consent form, to EarlyHelpHub@southampton.gov.uk.

If you have already completed an Early Help assessment with signed consent and information completed in full, you do not need to use this form.

If you have any questions or need help completing the form, you can contact the team on 023 8083 3311 or email EarlyHelpHub@southampton.gov.uk.

If you are a school with access to Anycomms contact then please get in touch via ANYCOMMS; Early Help - Families Matter.

What happens next?

Once completed the referral form will be opened and the referrer will be contacted within five working days to discuss the referral further. If the referral has been completed by a professional we will call the family and discuss the referral with them and identify what support they would like. Depending on what level of support is required a decision will be made within ten working days and the referral will be sent to the appropriate team. The family and referrer (if required) will be updated of the outcome along with contact numbers for the allocated team if needed. The team will then contact the family to introduce themselves and discuss what will happen next.

The Early Help Hub also has links with community organisations. The outcome of the referral may be that one of these will be able to support you. More information on these organisations can be found on the Southampton Information Directory.

Contact details

For more information about our Early Help Hub or to discuss a referral please contact us. We are available Monday to Friday, 9am to 5pm (closed on Bank Holidays).

Telephone: 023 8083 3311

Email: EarlyHelpHub@southampton.gov.uk

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You might feel that a child is not at risk of harm at the moment but their family needs more support to fully meet the child's needs and prevent any issues from increasing. Our Early Help Hub can help with this.

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Hampshire children's services

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Send online comments, suggestions, enquiries or information requests through our online enquiry form.

If it's an emergency and a child is in immediate danger, call 999

Further information regarding Child Protection

Reporting concerns and general guidance

reporting concerns for child welfare

general education enquiries

finding childcare

sources of help and support

adoption and fostering

children with special needs

Phone 0300 555 1384

Email childrens.services@hants.gov.uk

Please note: Emails are dealt with during normal office hours Monday to Friday, 9am to 5pm. At other times phone our out of hours number.

Professionals should complete the Inter Agency Referral Form (IARF).

Out of hours

Out of hours contact telephone number for Children's Services

Phone 0300 555 1373

Please note - in an emergency call 999

Admissions

School Admissions

If your child attends a Hampshire school but you live outside Hampshire, you should contact:

your school with any queries or concerns about your child's education

Hampshire County Council's Children's Services Department with any queries or concerns about educational services provided by the local authority

your local authority for all children's social care enquiries

Phone 0300 555 1377

Email admissions.team@hants.gov.uk

Children's Services address

Children's Services Department

Hampshire County Council

Elizabeth II Court North

The Castle Winchester

SO23 8UG

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Send online comments, suggestions, enquiries or information requests through our online enquiry form. If it's an emergency and a child is in immediate danger, call 999 Further information regarding Child Protection Reporting concerns and general guidance reporting concerns for child welfare general education enquiries finding childcare sources of help and support adoption and fostering children with special needs Phone 0300 555 1384 Email childrens.services@hants.gov.uk Please note: Emails are dealt with during normal office hours Monday to Friday, 9am to 5pm.

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The NSPCC is the UK’s leading children’s charity, preventing abuse and helping those affected to recover. Help us be here for children. Please donate now.

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Educational psychology line

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Worried for children, colleagues and families?

Should you wish to contact us directly, we look forward to you getting in touch by using our telephone support line, which operates every Tuesday, Wednesday and Thursday 9.30am to 11.00am. This is available for parents/carers, education setting staff, and other children's services professionals working in Hampshire.
Some resources you might find helpful at this time

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Should you wish to contact us directly, we look forward to you getting in touch by using our telephone support line, which operates every Tuesday, Wednesday and Thursday 9.30am to 11.00am. This is available for parents/carers, education setting staff, and other children's services professionals working in Hampshire.

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Care referrals

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You're entitled to ask for a referral for specialist treatment on the NHS.

However, whether you'll get the referral depends on what your GP feels is clinically necessary in your case.

If you wish to be referred to a specialist in a particular field, such as a surgeon or a gynaecologist (a specialist in the female reproductive system), you should see the GP you're registered with.

This is because all your medical records are held by that surgery.

Your GP also generally understands your health history and treatments better than anyone else and will base any decision for a specialist referral on this knowledge.

If you ask your GP to refer you to a specialist, they'll probably suggest that you first try various tests or treatment options to see whether your condition improves.

Generally, you cannot self-refer to a specialist within the NHS, except when accessing sexual health clinics or A&E treatment.

A specialist will only see you with a letter of referral from your GP.

The letter will give the specialist essential background information, such as your medical history, and it'll also contain details that the specialist needs to pay particular attention to.

For more information, read this leaflet about what happens when you're referred (PDF, 596kb).

The leaflet is also available as a black and white version (PDF, 316kb).

If you want to see a private specialist, you're still advised to get a letter of referral from your GP.

Whether you see a private specialist, with or without a GP referral, or are referred to an NHS specialist, your GP is not obliged to accept the specialist's recommendations.
Find out if you need a referral for private treatment
When doctors write to each other about your care, they should aim to give you a copy of their letters or emails.

If you do not get a copy, you can ask for one.

Choosing a hospital or consultant

If you're referred to a specialist by your GP or another health professional, such as a dentist or ophthalmologist, you may have the right to choose which hospital in England to go to for your first outpatient appointment.

You can also choose which consultant-led team will be in charge of your treatment.

This means that if you choose a particular consultant for a procedure, you can choose to have your first outpatient appointment at the hospital where the consultant works and be treated by that consultant's team.
Find out more about consultant choice
Once you have decided on a hospital, you could book your first outpatient appointment through the NHS e-Referral Service.

This can happen in the following ways:

your GP can book it while you're at the surgery

you can book it online using the appointment request letter your GP gives you

you can phone the NHS e-Referral Service line on 0345 608 8888 (open Monday to Friday, 8am to 8pm, and on weekends and bank holidays from 8am to 4pm)

Find out more about patient choice of hospitals
Under the NHS Constitution, if your GP refers you for a condition that's not urgent, you have the right to start treatment led by a consultant within 18 weeks from when you're referred, unless you want to wait longer or waiting longer is clinically right for you.
Find out more about waiting times

Other services you may access through your GP

As well as specialist referrals, your GP can help you find the right stop smoking services, weight loss service or other self-management programmes that help prevent or manage a condition.

Self-management programmes are not simply about educating you about your condition.

They also let you take control of your health by learning new skills to manage your condition on a daily basis.

But these services may not be available on the NHS and you may have to pay for them yourself.

Some areas may offer local schemes that allow patients to have subsidised access to gyms or weight loss services such as Weight Watchers, Slimming World or Rosemary Conley.

It's worth asking your GP if there are any schemes available in your area.
Find services in your area

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You're entitled to ask for a referral for specialist treatment on the NHS. However, whether you'll get the referral depends on what your GP feels is clinically necessary in your case. If you wish to be referred to a specialist in a particular field, such as a surgeon or a gynaecologist (a specialist in the female reproductive system), you should see the GP you're registered with.

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NHS jab information

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you think you or your child have missed any vaccinations

you or your child have a vaccination appointment - but you've missed it or cannot attend

Your GP surgery can book or rearrange an appointment.

It's best to have vaccines on time, but you can still catch up on most vaccines if you miss them.

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A full list of the routine vaccinations offered on the NHS and when they should be given.

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Baby's health

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Your baby’s health and development reviews

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Find out when your baby will have their health and development reviews (health visitor checks), and what happens at each one.

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Heath

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Barnardo's services and guidance

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Believe in children | Children’s charity

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Barnardo’s is a children’s charity that protects and supports children and young people in the UK who need us. We help bring out the best in them.

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Believe in children | Children’s charity

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Barnardo’s is a children’s charity that protects and supports children and young people in the UK who need us. We help bring out the best in them.

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Hampshire council

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You trust website and guidence

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Helping hand

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Good choice cards

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Friend ships Pyrimid

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Drinking chart

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Encouraging drinking chart

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Peg chart for home

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Levels of behaviour for home that are linked to the schools behaviour levels

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Wow moment cards

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Now and next timetable

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Noise control chart

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Wheel of good choices

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kindness chart

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Emotion monsters

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Visual timetables

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reward chart

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When I am angry I can....

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Ways to parent positively

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Military families

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WfER PBS Parenting Support Pack Final Version 2021-01-12_027

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Special times

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WfER PBS Parenting Support Pack Final Version 2021-01-12_057

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Being curious about behaviour

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WfER PBS Parenting Support Pack Final Version 2021-01-12_077

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Praise is important

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WfER PBS Parenting Support Pack Final Version 2021-01-12_059

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WfER PBS Parenting Support Pack Final Version 2021-01-12_058

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Maslow's Hierarchy of Needs

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WfER PBS Parenting Support Pack Final Version 2021-01-12_031

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Diet

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WfER PBS Parenting Support Pack Final Version 2021-01-12_014

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Exercise

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WfER PBS Parenting Support Pack Final Version 2021-01-12_013

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Sleep

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WfER PBS Parenting Support Pack Final Version 2021-01-12_014

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Time to calm cards

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Star breathing

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Think poster

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Self-praise jar

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Being kind to yourself sheet

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Now and Next sheet

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High 5

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Barnado's play therapy

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PANTS

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PDF guide for parents and carers

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Information and support services

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Therapy through play parks

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Yellow door services

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Child line

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Bonding idea's

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Worry tree

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A diagram of nurture needs

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Ann Frued leaflet

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Anna Frued support services

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Leaflet

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Simon says support service

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Home page for Simon Says Child Bereavement Support charity showing support activities and ways you can support the charity.

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Family counselling trust

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These agencies may include GPs, Schools, Paediatricians, CAMHS, Children's Centres as well as other VCS partners. There is a standard referral form that needs to be completed.
We are open to referrals mostly for remote working In some circumstances it may be possible to have face to face sessions provided everyone follows the latest government guidance and social distancing is observed. However, we are open mainly to referrals that are suitable for remote working either by telephone, digital or online video platforms. We have advised practitioners as to training and safeguarding precautions for remote working which will only be available for certain children and families following an assessment and at the discretion of our therapists. Please apply in the usual way using our online referral forms below. Therapy sessions will not be recorded by the FCT - in return it is expected that families will behave with corresponding respect and likewise not record them.
Please note that all referrals must meet our criteria (), and provision of counselling is subject to availability of funds at the time of application.

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How to make a referral - Family Counselling Trust

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These agencies may include GPs, Schools, Paediatricians, CAMHS, Children's Centres as well as other VCS partners. There is a standard referral form that needs to be completed. We are open to referrals mostly for remote working In some circumstances it may be possible to have face to face sessions provided everyone follows the latest government guidance and social distancing is observed.

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Hampshire youth access

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HYA Referral Form Please complete the form below to refer to our 5-17 counselling service. Please note we do not accept referrals for young people who have a GP based in SO14-SO19 postcodes and we do not accept referrals from Portsmouth City. Please complete the form below to refer to our 5-17 counselling service.

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Police support

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Our aim is to ensure that schools have timely information about all police attended incidents of domestic abuse, no matter where in the world the child lives.

Our aim is to enable staff in every school to understand how to support children who are experiencing domestic abuse, no matter where in the world the child lives.

Our aim is to ensure all children experiencing domestic abuse receive timely support in their school, no matter where in the world the child lives.

Have you received an Operation Encompass call about a child in your school, or are you concerned about a child or children in your school who are experiencing domestic abuse?

For FREE advice from an Educational or Clinical Psychologist about how best to support them, call the Operation Encompass Professionals' National Advice and Guidance line on 0204 513 9990. Monday to Friday, 8am-1pm
More

Free Online Key Adult Operation Encompass Training

This training is CPD accredited and should be completed by all professionals receiving Operation Encompass notifications. All those working with children including school governors can also undertake this training.
More

To update Key Adult details in Devon and Cornwall please email us.

Have you received an Operation Encompass call about a child in your school, or are you concerned about a child or children in your school who are experiencing domestic abuse?

For FREE advice from an Educational or Clinical Psychologist about how best to support them, call the Operation Encompass Professionals' National Advice and Guidance line on 0204 513 9990.

Monday to Friday, 8am-1pm
More

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Our aim is to ensure that schools have timely information about all police attended incidents of domestic abuse, no matter where in the world the child lives. Our aim is to enable staff in every school to understand how to support children who are experiencing domestic abuse, no matter where in the world the child lives.

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Leaflet explaining DA/DV

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Vitim care support

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Barnardo's support group

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Early Help parenting groups

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How to get additional family support

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For many families, their needs can be met through existing universal (level 1) services

If you do find that additional support is required, the steps below show you how the process works and how to request support.

Step one

Always start by talking to someone who is already in contact with your family. This might be a health visitor, teacher or community worker.

You can also contact Children's Services:

Our staff will be able to advise on the most appropriate support, dependent on the needs of your family.

Step two

If you decide that early help is for you, the worker will talk to you and listen to you to find out what the difficulties are and what you would like help with. They will also want to know what is going well for you. The worker may suggest a service or group you could attend and may be able to complete the paperwork to request this with your agreement.

If you and the worker agree that there are a range of issues you would like help with, they will ask your agreement to complete an early help assessment with you.

An Early Help Checklist can be used by the worker and you to assist in identifying the right type of services for you.

Your worker can request copies of the early help forms via Children's Services or through one of the local Early Help Hubs in each district.

Step three

The worker will present your family's needs, agreed with you from the assessment, to a meeting attended by a range of agencies, all of whom are involved in delivering early help in Hampshire. At the meeting it will be agreed who will be the early help coordinator.

The information that you have shared will be discussed in order for the services to understand what help they can offer.

Step four

The early help coordinator will contact you following the meeting to agree to meet up and discuss how best to work with you and your families to address the difficulties that you have identified.

Families in Hampshire often tell us that they have to speak to lots of professionals and repeat the same information about themselves over and over again.

Families also tell us that they want professionals to speak to each other and work together more to help families. The early help coordinator will make sure that this happens.

Your family may have different services working with individuals in the family. The early help coordinator will be the link person who will keep in touch with you and the services concerned to review how things are going.

For more information about Early Help for families and what to expect read our parent leaflet.

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For many families, their needs can be met through existing universal (level 1) services If you do find that additional support is required, the steps below show you how the process works and how to request support. Step one Always start by talking to someone who is already in contact with your family.

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FSS Hubs

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FSS Hubs provide a range of services for families with children

Services are delivered by providers including Health Visitors, Midwives, Family Support Workers and Adult Learning Providers.

Overview of our services

Some services are accessed from FSS Hub buildings, but the majority take place in community venues. Some services are available in the family home.

Examples of the types of services provided include:

child health clinics

more targeted one-to-one family support and parenting programmes such as the Family Nurture Programme for families with complex needs

Find your local FSS Hub

There are 11 FSS Hub buildings in Hampshire. This is also where Family Support Service staff are based.

Basingstoke & Deane

Honeycomb Children's Centre, Chiltern Primary School, Chiltern Way, Buckskin, Basingstoke, RG22 5BB

East Hants

Bushy Leaze Children's Centre, Eastbrooke Road, Alton, GU34 2DR

Eastleigh

Aviary Children's Centre, Blackbird Road, Eastleigh, SO50 9JW

Fareham

Oakmeadow Children's Centre, Tewkesbury Ave, Fareham PO15 6LL

Gosport

Oak Meadow Children's Centre, Tewkesbury Avenue, Fareham PO15 6LL

Hart

Turners Wood Children's Centre, Turners Way, Elvetham Heath, Fleet, GU51 1GX

Havant

Sharps Copse Children's Centre, Prospect Lane, Havant, PO9 5PE

New Forest

Cadland Children's Centre, Cadland Primary School, Whitefield Road, Holbury, Southampton SO45 2HW

Rushmoor

Park Children's Centre, Park Primary School Campus, Gloucester Road, Aldershot, GU11 3SL

Test Valley

Spring Meadow Children's Centre, Smannell Road, Andover, SP10 6JP

Winchester

Merry-Go-Round Children's Centre, Wickham C of E Primary School, Buddens Road, Wickham, Fareham, PO17 5HU

Further help and advice

Find activities running in your area in the Family Information and services Hub.

How to use the service

There are a number of activities that are open to all families, such as songs and rhymes groups and child health clinics. These are called universal services. The majority are free of charge.

One-to-one intensive family support or parenting programmes require a request for support to be completed. This is done by you or the service provider you are already involved with. The support offered will be dependent on you and your family's needs.

Find out more about Early Help in Hampshire and how to request support.

For enquiries phone 0300 555 1384

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FSS Hubs provide a range of services for families with children Services are delivered by providers including Health Visitors, Midwives, Family Support Workers and Adult Learning Providers. Overview of our services Some services are accessed from FSS Hub buildings, but the majority take place in community venues.

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Connect4communities

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Information and support options

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Brushing teeth

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Vaccinations

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Change for life

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Make a change today! Discover healthy recipes, food swaps, nutritional advice, and top tips and activities to help the whole family stay healthy.

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Healthy families

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Welcome To Hampshire Healthy Famililes : Hampshire Healthy Families

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Southern Health NHS Foundation Trust and Barnardo's are working together to deliver the Healthy Child Programme throughout Hampshire. This website provides details for access to health visiting and school nursing services, workshops for healthy eating and support with post-natal depression.

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Netley school nurse team

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Each school has a school nursing team assigned to it. Parents, carers, children and young people, your GP, School or other professional can request support from the School Nurse team by completing a request for support form.

Just enter your school's name below and click on Search to find your allocated school nursing team.

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Each school has a school nursing team assigned to it. Parents, carers, children and young people, your GP, School or other professional can request support from the School Nurse team by completing a request for support form. Just enter your school's name below and click on Search to find your allocated school nursing team.

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Parents of children 5 – 19 can abe signposted to the NHS ChatHealth texting service: 07507332417.