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Be professional but accessible so clients feel more comfortable with their decision to purchase.

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Be professional but accessible so clients feel more comfortable with their decision to purchase.

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If style chosen is on promotion give the least amount of discount possible while still ensuring is enough of a saving for the customer to purchase. 

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If style chosen is on promotion give the least amount of discount possible while still ensuring is enough of a saving for the customer to purchase. 

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Ask the customer their kitchen three priorities

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Ask the customer their kitchen three priorities

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adding accessories and lighting.

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Do home surveys, it's a great way to really get to know your customer  and let them relax in a non-sales environment

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Do home surveys, it's a great way to really get to know your customer  and let them relax in a non-sales environment

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upskill with internal and external accessories

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upskill with internal and external accessories

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Up sell Lighting and accessories and appliances

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Up sell Lighting and accessories and appliances

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Building a rapport with the customer.  Good listening skills and offering promotional prices when possible to clinch the deal.

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Building a rapport with the customer.  Good listening skills and offering promotional prices when possible to clinch the deal.

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Restrict promotional offers to close only ie don't give it away unneccessarily

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Restrict promotional offers to close only ie don't give it away unneccessarily

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Always make sure the displays are spotless and there is no pointless rubbish in the units.
Make use of food packaging to show how larders can be used.

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Ensure the customer provides options based on the customer budget to increase the value of the order or sell an alternative to suite their budget without them shopping else where.

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Offer additional support terms for larger projects and developments to help customers win tenders when quoting against others !

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Encourage customers to use their own promotions to convert orders , not to just reply on manufacturer promotions.

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Regular display audits to the product looks presentable at all times.

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Regular display audits to the product looks presentable at all times.

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Sales analysis
Individual preform review
Incentives

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Do these in branch to review our competition.
Highlight differences in specification, sales value , delivery ect