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How to help someone who seems they have given up. Also keeping zoom meetings to check in on people

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I prefer to help students via zoom as I feel it is safer considering I have family that is susceptible to illnesses, so I was wondering if we're going to be able to still tutor via zoom?

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I'm worried about how to navigate meeting in person with folks and not feeling confident in UA's policy of keeping students/staff/faculty safe.

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If students are having trouble being engaged in the mentoring process. I really want to help my students but that may be difficult if they are having trouble opening up.

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I need to listen more. I am a fixer and sometimes people need guidance to the solution rather than someone to fix it for them.

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Helping students with COVID concerns/precautions on top of everything else they're dealing with.

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Will we be doing anything in person at all this semester?

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If classes transition back to online, how are we able to best support our mentees for another year of online learning?

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Peer Mentor - Do we get to decide if we're meeting our mentee in-person or online?

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How will we be meeting with mentees?

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How can we help students who seem to be disconnected from instructions or struggling to get through material?

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What if the student is not responsive?

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Will our mentees have the option of meeting with us online or in person?

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Does anyone recommend platforms for groupchats or meeting organizers?

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Being able to serve students through stressful times during the semester when I am just as burnt out.

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Are the peer mentor meetings going to remain online? Or can we have a mix of both based off both mentor/mentee preference?

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I was a tutor last year, and I noticed that a lot of students that signed up for times last semester stopped coming...so I'm mostly afraid it will happen again.

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For the peer mentors, are we going to have the same mentees this upcoming academic year? My mentee was asking if she could have me again as her mentor :)

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How many students will be be in charge of mentoring?

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If a student gets covid how to move forward.

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Looking forward to supporting the students via ZOOM and text :)

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Looking forward to supporting the students via ZOOM and text :)

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If the student is going through something difficult and are hesitant to talk about it.

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Meeting with students with relaxed COVID restrictions if you are a peer mentor

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What will be our policy moving forward with meetings?