# data[].attributes.body
- a group of 300 Chinese academics.
- they will have breakfast, lunch and dinner at dayang cafe.
- today is the last day.

# data[].attributes.body
- a group of 300 Chinese academics.
- they will have breakfast, lunch and dinner at dayang cafe.

# data[].attributes.body
- a group of 300 Chinese academics.
- they will have breakfast, lunch and dinner at dayang cafe.
- they have three days in here

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- There are only 2 guests for breakfast.
- only serve ala carte breakfast
- after the guest has finished eating. Wash the waist, wipe the spoon.

# data[].attributes.body
- A group from MOH consisting of 56 people came for the event at Amverton Heritage Resort for one day only.
- but they will have breakfast, lunch and dinner at the maid cafe.
- the other staff and I will set up a buffet line and always pay attention to enough food.

# data[].attributes.body
- A group from MOH consisting of 56 people came for the event at Amverton Heritage Resort for one day only.
- but they will have breakfast, lunch and dinner at the maid cafe.
- I and the other staff will set up a buffet line and always pay attention to enough food.

# data[].attributes.body
- I was assigned to take care of the splash cafe.
- before opening the splash cafe to sell water, you must mop and sweep the area.
- then, I will sell beverage items such as coke water, 100 plus, sprites, cincau and more.
- every order must write at order from the guest on the captain's order as proof of payment.

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- dont have practical today because of Raya Haji.

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- off day

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-has started to sell water in solitare.
- Besides water, I also sell various types of bread such as donuts, boiled bread, pizza and others.
-What if it's a guest order? I need to write the order in the captain's order as proof of purchase.

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- set up the Laksamana hall.
- prepare 20 chairs and U -shape and take a table at the banquet of 4 tables and place it behind Admiral Hall.
- for groups that come on Saturday (2/7/2022).

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- clean the solitare
- wipe the water rack, and wash all the cups.
-Provide water such as milo, teh tarik and Nescafe.
- sweep and mop the solitare area as it will open this Saturday..

# data[].attributes.body
- fekra Berhad has 56 people at the resort for one day only.
- for breakfast only group fekra with 50 rooms
- preparation for breakfast, lunch and dinner as soon as possible.
- They're done eating. We will pick up dirty plates and cups to wash and wipe the table.

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- guest breakfast 21 rooms.
-Monitoring department of 65 people will have breakfast, lunch dinner, and today is the last day.
- set up a buffet line before they enter the Dayang cafe to eat.

# data[].attributes.body
- -guest breakfast 21 rooms.
-Monitoring department of 65 people will have breakfast, lunch dinner, and today is the last day.
- set up a buffet line before they enter the Dayang cafe to eat.

# data[].attributes.body
- no guest breakfast.
- just focus on monitoring group.
--Monitoring department of 65 people will have breakfast, lunch dinner until 18/6/2022
- set up a buffet line before they enter the cafe maid to eat.

# data[].attributes.body
-Monitoring department of 65 people will have breakfast, lunch dinner until 18/6/2022
- set up a buffet line before they enter the cafe maid to eat.

# data[].attributes.body
- tidy up the cafe maid because no guest came to eat.
- Make guava and orange juice. Once ready, put the juice in the refrigerator for use tomorrow.

# data[].attributes.body
- 15 rooms for breakfast
- 47 pax from the Malaysian Cooperative Institute Southern Zone for 47 people.
- I will set up a tea break and lunch place for the group.
- At 9 am, their tea break will start, and I will send fried noodles, coffee and tea.
-12 pm group will have lunch, and after they eat, I will collect plates, wash cups, wipe dishes and set a buffet line for tomorrow morning.

# data[].attributes.body
-breakfast University Malacca and 52 rooms.
-last day for the University Malacca group, and after lunch, they will disperse.
- Only this group will have lunch at the cafe today. After breakfast, we will reset for UM lunch.

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- There are two groups today; the first group is from the Malaysian defence camp, and the second group is from Universiti Melaka.
- a total of 95 people.
-The group will eat for breakfast, lunch and dinner.

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- There is only a Malaysian Defense camp of 39 people for breakfast.
- the number of pax Malaysian defence camp increased from 35 people to 49 people for lunch. This is because their VVIP will join this event.
- therefore, this VVIP will be placed at the VVIP dining table that has been prepared.
- they have dinner at 8 pm and finish eating at 9 pm.
- we rushed to the buffet setting the following day and went home to rest.

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- go to work at 6 in the morning, prepare coffee, tea and juice, and remove the spoon and fork from the store.
- today have a buffet breakfast for a group from the Malaysian defence camp of 35 people mixed with 22 rooms (44 guests) who will enjoy breakfast this morning.
- as usual, ensure there is enough water and the buffet line is always clean.

# data[].attributes.body
- go to work at 630 in the morning, prepare coffee, tea and juice, and remove the spoon and fork from the store.
- today, we have a buffet breakfast because there is a group from the Malaysian defence camp of 35 people mixed with 24 rooms (48 guests) who will enjoy breakfast this morning.
- as usual, ensure there is enough water and the buffet line is always clean.

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- tidy up the store and cafe because of the two busy days with the event.
- junk stuff, so Monday is a good time to pack up before another event.
-sweep and mop the floor of the safe house.
- make juice and water for a la carte breakfast tomorrow.

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- last day to keep fine taste.
-Their event ends after breakfast.
- after they went home, Sir Alex asked kak Najah and me to tidy up the fine taste hall and bring all the items to the cafe and store.
- Exactly 3 pm is when I go home and rest after two busy work days.

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- I was instructed to keep the fine taste. Go to work at 6 a.m. to install the steno, make water, and ensure there are enough forks and spoons.
- I finished breakfast, lunch and dinner. Plates and cups must be collected as soon as possible and taken to the steward to be washed. After that, when the dirty plate has been sent, the clean plate needs to be picked up as a substitute to be brought to a refined taste. This is to save time.
- Arrive at the fine taste, wipe the plates, cups, spoons, and forks, and then set the buffet line for the next day.

# data[].attributes.body
- I was instructed to keep the fine taste. Go to work at 6 a.m. to install the steno, make water, and ensure there are enough forks and spoons.
- I finished breakfast, lunch and dinner. Plates and cups must be collected as soon as possible and taken to the steward to be washed. After that, when the dirty plate has been sent, the clean plate needs to be picked up as a substitute to be brought to a refined taste. This is to save time.
- Arrive at the fine taste, wipe the plates, cups, spoons, and forks, and then set the buffet line for the next day.

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- prepare for a group from Johor agriculture, such as installing a cover chair of 200 chairs and a tablecloth of 20 pieces for 20 round tables.
- set up a buffet line in delicate taste because they make events there.
- make sure all the necessities for the event are enough because the delicate taste hall is far away from the cafe to pick up items.

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- 3 rooms and expected only six pax.
-Ala carte breakfast
- Wipe the windows of the cafe maid.
- rub cafe.
- Wash the pantry

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- off day

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- off day

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- off day

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- clear public holiday ( off day )

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- clear public holiday ( off day )

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- clear public holiday ( off day )

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- clear public holiday ( off day )

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- clear public holiday ( off day )

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- off day

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- clear public holiday ( off day )

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- clear public holiday ( off day )

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-There are 13rooms for breakfast this morning.
- spoon setting, steno, juice, coffee and tea for a mini buffet.
- I expected 26 pax for breakfast this morning.

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-There are 28 rooms for breakfast this morning.
- spoon setting, steno, juice, coffee and tea for a mini buffet.
- I expected 56 pax for breakfast this morning.

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-There are ten rooms for breakfast this morning.
- spoon setting, steno, juice, coffee and tea for a mini buffet.
- I expected 20 pax for breakfast this morning.

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Breakfast
-setting buffet line as soon as possible before 7 am.
-make sure spoons and forks are all removed from the store for 300 pax use. It can speed up time if a spoon and fork are sufficient.
-If the food is almost gone, it is necessary to immediately tell the kitchen staff to top up the meaning so that they do not complain about the food being slow to be ready.
-Collect the plate if it looks like someone has finished eating.
-Clean the floor with a broom if exactly food falls.

Lunch
-speed up movements such as sending dirty dishes to the steward to be washed, wiping the table, setting the buffet line and wiping the cups.
- this assignment must be completed before noon because the UM group will eat at noon.

- go back to the room to rest for a while, and at 5 pm, have to do part-time.

Dinner
- they started dinner early at 630 pm
- at 8 pm we can tidy the dishes and wipe the table.
- 10 nights off work.

# data[].attributes.body
- a busy day where there are 300 pax from the University of Malaya.
- make sure juice, coffee and tea are always topped up when used up. '
-Keep the buffet line area clean.
-Make sure the spoon is washed for subsequent use.
Pick up plates and wipe the table after they eat.

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-Prepare supper and tea break sections at Puteri Ballroom
-clean dayang cafe
-Wipe dishes, bowls
-Clean the egg counter

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- MC for one day

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- there is a mini buffet for breakfast this morning for 11 rooms, with an estimated 22 people coming to the maid cafe for breakfast.
- After breakfast, make sure the cafe maid is tidy and clean.
-Store all spoons, forks and coffee urns in the store.
-wash the seven coffee stalls.

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- setting plates, bowls, cups, spoons and forks for group use tonight.
- Sekolah Kebangsaan Asahanl group dinner at Puteri Ballroom. The group involved was small, only 32 people. So I don't have to work part-time because the night staff is enough to tidy the table after dinner.

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- Me, Haida and Sarah Shift in the morning, but Mr Alex mineral me and Sarah go to Fine Taste hall to fold the table, arrange the table in the store and fold the tablecloth. This took 4 hours to prepare because a table and cloth needed to be folded.
- After that, we had lunch and continued the set-up to arrange chairs and tables at Temenggung Hall for group use on 21/5/2022.

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Today I will take care of the maid as early as 6 am while waiting for the other staff to come to work at 7 am. As usual, I will take the master key to take the money, captain order, OC, store key and solitaire key in the privacy box. After taking the envelope that contains the goods, I will calculate whether the money float is enough RM 300 or not. Next, settle work in the cashier. I will make coffee, tea, and juice, prepare a spoon in the buffet line area and light a fire in the steno scene. Today there is a mini buffet.

After finishing the mini buffet, we tidied up the buffet line and the maid. Then, at precisely 2 pm, my work shift ended, and I went home to rest.

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-The new assignment or lesson Mr Alex gave is that I have to take care of the VVIP table, where if they want water and extra food, I will serve the food and drinks in front of them. When they finish eating, I will clear their dirty dishes and cups table, so they feel comfortable with the event. This has made me more careful and vigilant in serving them so that they do not complain about the service provided at the resort.

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-Today, there are only three breakfast rooms. So I need to prepare a water picture and a spoon for the use of the next guest for breakfast. Since there weren’t many today, I quickly completed my work and the rest of the time, and I would change the water of each insert with new water. Also, I help Mr Alex make ice for future use. After that, I will wash the stall on the coffee terrace.

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On Sunday, many guests checked out. So, Haida and I shifted in the morning, and we tidied up the maid's cafe after a few untidy days because we were busy with various events. I will wash the pantry and tidy the pantry. I will put all the items not used soon in the store, such as water jugs, coffee urns, etc. After that, the maid cafe must be swept so the guest does not complain about the dirty restaurant.

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-Today, I entered the afternoon shift work at 3 pm.
The afternoon shift is assigned to deliver food and make a floor check for each level. I will take about 30 minutes to do a floor check to ensure no dirty plates or cups are left in front of the guest room. Strictly at 9:30 pm, we need to close to calculate the sales and float money. Then the sales money needs to be put into the money box, and the money float needs to be locked in the dest front box.

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-13/5/2022, a happy Eid event from Pejabat Kesihatan Alor Gajah, Melaka. That day I was instructed to work part-time for 3 hours to cover until the evening. When they finished eating, I would take the dirty dishes to the steward to wash. In addition, I was also assigned to maintain the buffet line by ensuring the situation was clean, with enough spoons and forks and enough water for the guest to drink. After the ceremony, I will clear the buffet line area and clean the table. Then I can punch the card to go home.

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-I was scheduled to get in at 6 am as I was going to prepare spoons and make juice, coffee, and tea for FYT. At the same time, many staff are scheduled for the afternoon shift to prepare for tomorrow's Hari Raya event. Thus, to reduce their burden, when I am ready to finish the task on the morning shift, I will wipe 200 plates, spoon and fork output for use tomorrow. So, the evening staff only set up the table and buffet line in the ballroom.

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-Today I was assigned to tidy up the storage area that did not use after the event, such as cups, glasses, spoons, chopsticks, etc. This is to prevent f & b items from disappearing. After that, trays for washing cups and forks should be arranged as best as possible. When entering everything into the store, one must lock the door to prevent items from being lost. Next, I will mop and sweep the store area to look clean and tidy.

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-off day

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-off day

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-off day

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-Off day

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-Today, I will do a split shift. In this case, I will be from 7 am until 12 am and return to Work at 6: am. This split shift schedule will happen if the morning work is not too much and the guests are not many, so one staff alone is enough to manage the cafe.

- as used in my morning journal, I will treat customers by ensuring their dining table is always clean and asking for their dinner plates when they have finished eating. Inundation, due to not many customers, only ale cart will be done s, such as American breakfast (sausage, half-cooked egg, and red bean source) and Malaysian breakfast (nasi goreng kampung, nasi goreng cina, kuey tiaw Goreng).
- On the afternoon shift, I usually tidy up the cafe, like sweeping the floor and cleaning the pantry.

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-Today, I was instructed to go to work at 6:30 am, and my department head, Mr Alex, taught me how to open captain orders. Next, the most important is the cashier key handover method.
- cashier key handover method, I need to calculate whether the amount of flout money is enough or not. If the money is insufficient, there will be short, and the staff will need to pay immediately.

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-Today's shift is 3 pm. The task for the evening shift is usually to check room services and resume staff work in the morning if they do not have time to finish their work. Take orders for customers who come to dine. Afterwards, some guests asked for their food delivered to the room's front door.

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-7: 00 am I am already in the cafe, so my task at this hour is to focus on the guests. I must ensure the plates are picked up immediately so guests feel comfortable.
-Next, at the same time. I also need to top up the water when the water is finished.
- when the spoon and fork are used up, it is necessary to wash immediately, wipe, dry, wash and wipe need to be placed in the buffet again for guests.

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The date schedule is in the morning, at 6:30 am, in the Dayang cafe. So, I had to make sure the spoons and forks were prepared, had to an and water and coffee,e was hot. Open the switch to heat the soup. When done, you have to wait for the arrival of guests only.

10:30 am breakfast time is over, so we must pick up cups, spoons and forks. Then we will wipe the items because they will be placed directly in the right place. When the main work is done, I always sweep the cafe floor to look clean.

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- Raya off day

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- Raya off day

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- Raya off day

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- Raya off day

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-The way to wash the items is staff needs to put the things to be passed into the automatic washing machine, which will wash well because the washing uses hot water that guarantees cleanliness.

-After washing all the items, they should be placed in the proper place to prevent their items from disappearing.
- Examine whether the food is still there or not. This is to prevent guests from complaining about the service at Dayang Cafe.

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- I was assigned to take care of the buffet. Ensure the buffet line is cleaned at all times. Example:

1) All underlines gears must be cleaned at all times.

2) Ensuring all the foods are hot.

3)Food must be covered when guests when our guests are. is to ensure hygiene

BEVERAGE COUNTER.

-Asides from food, beverages are also served during dinner. Linkage from the hot cold of our guests. Hot drinks like coffee and tea. Cold glasses of various kinds join homemade ginger tea, lemon grass ginger, and mint tea. So all glassware must be available at all times.

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-I was transferred to the F&B department because there was the insufficient staff. While this month, the F&B is busy due to the Ramadan buffet with a total of 200 ++ customers in a day.

-So, for the first day in this F&B section, only assigned to show the table to the customer after breaking fast.

- After the guests have finished eating, the staff is assigned to take plates, bowls, and cups to be cleaned.

-Wipe the table after the guests have returned.

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-Emergency off day

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-Emergency off day

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- Order kitchen items on the market list.
- fax to give orders to suppliers.
- call the supplier and ask if they can or not the fax has been sent.

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- Off day

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-Cutting Voucher for Ramadhan buffet.
- Have 45 sheets of the voucher.
- Half Day duty.

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-calculate the money before depositing it in the bank. Make sure the count is equal to the amount that has been set.

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Guest Folio.

·         Swipe card the payments guest rooms according to the price in folio paper.

.         Stamp.

·         Stick the stamp according to the price on the envelope.

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-     Stapler the Invoice, receiving the report and market list in one way. This is because of checking items when the supplies come.

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-     Prepare the receiving process.

1. arrange invoice followed by the company

2. behind the invoice must separate with the market list and PR (purchase Requirement)

3. give HR to receive the item when the suppliers are coming.

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Create cash books in 2021 and 2022.
• Calculate all columns and rows; the answer must be on the next page until the calculation is complete.
• After completing the sum of all columns and rows, it is necessary to check the answers in the cash book in the same or not with the pc system. If the answer is the same, continue, but if not the same, the system must check again.

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- off day

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- off day

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- off day for Declaration of Malacca history city

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- Enter the folio guest name into the pc system.
- key in the guest's name, amount and date the guest came to the resort according to the apps they registered, such as agoda.com, booking.com and so on.
- Check whether the total amount is equal or not to the actual full amount.

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Prepare the receiving proses.

1.arrange invoice follow by company

2. behind the invoice must separate with market list and PR (purchase Acquirement)

3. give HR to receive the item when the suppliers are coming.

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-          Swipe credit card.

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-     Stapler the Invoice, receiving the report and market list in one way. This is because of checking items when the supplies come.
-     Do the receiving report. Receiving report is all items ordered by the department head, and we need to check when HR gets the things.

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-          Off day

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-          Off day

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-     Highlight CASA statement history inquiry

-     Swipe credit card.