# data[].attributes.body
1 - complete Worksheet 10, then self-assess your answers and upload as normal.

2 - upload your homework under Week 18 Homework: Case study (thank you Alfie, Lily and Makayla for completing in time).

3 - Go to Unit 1 to see further work as we have completed Unit 2 (PPT 12 to be completed under Unit 1)

# data[].attributes.body
Read the case study and answer the 4 questions in detail

# data[].attributes.headline
4 Types of Team Conflict (And How To Resolve Them Effectively)

# data[].attributes.subject
4 Types of Team Conflict (And How To Resolve Them Effectively)

# data[].attributes.body
Watch the video to deepen your understanding of the different types of conflict and how to resolve.

# data[].attributes.body
https://bsdcollege-my.sharepoint.com/:p:/g/personal/30275487_bsdc_ac_uk/IQCuZRiJrnVYTaez9Oo2hCFxAZb1uVg84vIjNeM0AjxKfEY?e=DDoTFy

# data[].attributes.body
Lord Sugar

# data[].attributes.body
Abraham Maslow (1908-1970)

Elton Mayo (1880-1949)

Fredrick Herzberg (1923-2000)

Research the 3 theories above, make notes about their main points, note down any diagrams/tables associated with each theory.

Then do a comparison of the three - what's the same and what is different.

Lastly, demonstrate how these are applied in a workplace with examples.

# data[].attributes.body
I commit to being actively involved in my own personal and professional development throughout my career by seeking opportunities for improvement from the very start. I will set my own targets and track my progress towards these with a view to developing along the desired lines for my current and future career goals, as well as taking feedback constructively from my managers as well as my colleagues.

I also have plans for personal improvement through the process of undergoing various training schemes available from the company I work for. These may include work-based training and classroom courses that will enable me to improve my skills not only professionally but also in other areas such as communications and leadership skills. There is also personal responsibility for additional learning through efforts to identify the best practices available and keeping up to date with the retail environment.

Through self-reflection, I can design development programs to help with my professional development. With responsibility for my development, I can ensure I continue to be motivated, versatile, and able to be of value to the organisation

# data[].attributes.body
1 - How many different organisational structures are there and what are they called?

2 - Explain each of the different organisational structures?

3 - Draw a simple image of each.

4 - What is the different between chain of command and span of control?

5 - Explain four characteristics that a Laissez-Faire leader should have?

6 - Identify two reasons why autocratic/authoritative leadership may have a negative effect on an individual?

Answers:

1 - Three: Hierarchical structures (also known as tall structures), flat structures and matrix structures.

2 - A hierarchical structure will have several layers with the most senior roles being at the top of the structure with more responsibility than those on the layers below. Within a hierarchical structure, there is a chain of command from the individuals at the top of the structure to those lower down. The chain of command is how instructions and messages can be sent to individuals regarding work. This structure will allow workers with ability to strive to achieve promotions to move higher up the structure. However, due to the number of layers in the structure, communication is often difficult and decision-making can also be slow. A flat structure does not have many layers. This means that that communication from the top of the structure to the bottom will often be much quicker. Individuals at the bottom of the structure may have more direct communication with the managers as often the business is smaller so ideas could be shared more easily. Managers in a flat organisational structure may have a wider span of control which could make it difficult for individuals to keep track of who is doing what and when because of the complexity of delegation and authority. However, in a business with a flat structure, employees will be more trusted as they must often work on many different tasks to fulfil their roles. A matrix structure can be used by a business if they successfully bid for a project and then create a team, headed by a project manager, to carry out the work on the project. When the project is completed, the team will be broken up to fulfil other projects. Often a matrix will need support from other areas within the business which could include finance, human resources or marketing.

3 - on the board

4 - Chain of command is the line of communication and authority within a business whereas the span of control means the number of individuals who report directly to a manager/leader.

5 - Allowing their team members to make decisions, taking full responsibility for those decisions that are made, providing the necessary tools and resources that each individual team member may need and encouraging each team member to be able to problem solve.

6 - An autocratic/authoritative leaderships style can be restricting and de-motivating as individuals are prevented from having their own ideas and being able to express these to the leaders. These types of leaders make choices based on their own ideas and judgments and will not ask other individuals for their opinions/advice which may result in negative feeling towards the leaders and the role the individuals fulfil within the organisation.