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Interviewer: Good morning, please take a seat. Could you tell me a little bit about yourself?

Applicant: Good morning, thank you. My name is Laura and I recently graduated with a degree in Business Administration. I am a responsible, organised person and I enjoy working in a team.

Interviewer: Very good, Laura. Why do you want to work for our company?

Applicant: I have always admired this company for its commitment to innovation and teamwork. I believe I can contribute creativity and problem-solving skills.

Interviewer: Excellent. Do you have any previous work experience?

Applicant: Yes, last year I worked as an assistant in a marketing company. I was responsible for supporting advertising campaigns and communicating with clients.

Interviewer: Perfect. What do you consider to be your strengths and weaknesses?

Applicant: My strengths are responsibility and punctuality. I like to meet deadlines. As for my weaknesses, I am sometimes very detail-oriented, but I am learning to balance that.

Interviewer: Very good. Do you have any questions for us?

Applicant: Yes, could you tell me a little more about the training process for new employees?

Interviewer: Sure, we have a two-week training programme. Thank you for coming, Laura.

Applicant: Thank you for the opportunity. It was a pleasure to meet you.

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In the job interview scenario, the language used was appropriate for a formal and professional context. The conversation was conducted in a respectful tone, which is essential in this type of interaction. The candidate used polite expressions such as ‘Good morning,’ ‘Thank you for the opportunity,’ and ‘Could you tell me...?’ which reflect good manners and communication skills. In addition, the answers were complete and showed confidence, using appropriate vocabulary related to the world of work, such as ‘responsibility,’ ‘punctuality,’ ‘innovation,’ and ‘training.’

Correct use of verb tenses is also evident, mainly the past tense to talk about previous work experience (‘I worked last year’) and the present tense to describe personal qualities (‘I am organised,’ ‘I like working in a team’). These structures facilitate clear and professional communication.

However, there are some areas for improvement. For example, the applicant could use connectors to make her answers more fluid, such as “in addition”, “on the other hand” or “in my opinion”. She could also give more specific examples of her experience to demonstrate her skills. Similarly, she could expand her vocabulary to avoid repetition of words such as “company” or “work”.

Overall, the language was formal, clear, and respectful, which helps to make a good impression in an interview. By improving lexical variety and details, communication would be even more effective and convincing.

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Specific examples and suggestions (Job interview)

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Specific examples and suggestions (Job interview)

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- Example 1 (Vocabulary): Instead of saying, "I am a hard worker," you could say, "I have a strong work ethic and commitment to my responsibilities."

- Example 2 (Connectors): Add phrases such as "In addition, I enjoy learning new things" to improve coherence.

- Example 3 (Details): Instead of "I worked at a marketing company," say "I worked at a marketing company where I helped design advertising campaigns for social media."

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Salesperson: Good afternoon! Can I help you find something?

Customer: Yes, please. I'm looking for a winter jacket.

Salesperson: Sure, what size do you wear?

Customer: I think I'm a medium. Do you have this jacket in blue?

Salesperson: Let me check... Yes, here it is.

Customer: Perfect, can I try it on?

Salesperson: Of course, the fitting room is at the back on the right.

Customer: (After trying it on) I like it, but it's a little tight in the shoulders.

Salesperson: No problem, would you like to try a larger size?

Customer: Yes, please.

Salesperson: Here's the larger size. How does it fit?

Customer: Much better, I'll take it. How much is it?

Salesperson: It's 250,000 pesos, but we're offering a 10% discount today.

Customer: Perfect, I'll pay by card.

Salesperson: Very well, thank you very much for your purchase. Have a great day.

Customer: You're welcome, thank you.

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In the clothing shop scenario, the language was appropriate for everyday conversation. The tone was friendly and natural, with common expressions such as "Yes, please", "Can I try it on?" or "It's a little tight on me", which are clear and easy to understand. A neutral register was used, as this is an interaction between customer and salesperson where courtesy is maintained, but without excessive formality.

The vocabulary was simple and correct, focused on the context of shopping: "jacket", "size" "colour", ‘fitting room’ and ‘discount’. The grammatical structures are short and precise, which makes the conversation flow naturally. In addition, the use of "please" and "thank you" reflects good manners, which is very important in this type of situation.

However, there is room for improvement. For example, the customer could use slightly more descriptive phrases to express preferences or comparisons, such as "I prefer the blue one because it goes better with my clothes" or "This one is more comfortable than the other one". The vocabulary could also be expanded with words related to materials or styles, such as "woollen", "waterproof" or "long-sleeved".

Overall, the conversation was appropriate, respectful, and coherent. Adding more natural expressions and a more varied vocabulary would make communication more fluid and rich.

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Specific examples and suggestions (Clothing shop)

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Specific examples and suggestions (Clothing shop)

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- Example 1 (Vocabulary): Change "I like this jacket" to "I prefer this jacket because it is more comfortable and lighter."

- Example 2 (Details): Instead of "It's a little tight on me," say "It's tight on my shoulders, but the length is fine."

- Example 3 (Courtesy): Use more natural phrases such as "Could you show me another colour, please?" to sound more polite and fluent.