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Prepare an answer to ONE of the following questions...Can answer them generally here but when it comes to your project the answers will be specific to your project.

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Prepare an answer to ONE of the following questions...Can answer them generally here but when it comes to your project the answers will be specific to your project.

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Prepare an answer to ONE of the following questions...Can answer them generally here but when it comes to your project the answers will be specific to your project.

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Prepare an answer to ONE of the following questions...Can answer them generally here but when it comes to your project the answers will be specific to your project.

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Prepare an answer to ONE of the following questions...Can answer them generally here but when it comes to your project the answers will be specific to your project.

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Prepare an answer to ONE of the following questions...Can answer them generally here but when it comes to your project the answers will be specific to your project.

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Prepare an answer to ONE of the following questions...Can answer them generally here but when it comes to your project the answers will be specific to your project.

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Prepare an answer to ONE of the following questions...Can answer them generally here but when it comes to your project the answers will be specific to your project.

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At the end of this session, you will understand:

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At the end of this session, you will understand:

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•Your EPA timeline

•The three components of the Project Report

•The criteria related to the Project Report

•How to structure your Project Report

•How to create a presentation that amplifies your Project Report

•How to structure your answers in the questioning

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Evaluates the strengths and weaknesses of different approaches used for campaign management and how the data that comes from the campaign management process can be used to informs the recommendations (K18, K19, S3, S16)

•Can you explain how you assessed the strengths and weaknesses of different campaign management approaches?

•How did you use campaign data to refine your recommendations for future campaigns?

•What tools or software did you use to monitor and evaluate campaign performance?

•Can you provide an example of a campaign where your analysis led to an improvement in performance?

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Justifies the communication methods used to present their findings and why others were not suitable (K14). Evaluates the suitability of different copywriting techniques for different marketing communications, making valid and evidence based recommendation (S5).

•How did you decide which communication methods to use for presenting your findings?

•Can you justify why you did not use certain other communication methods?

•How did you adapt your communication style to different audiences within your organisation?

•What feedback did you receive on your presentation, and how did you incorporate it into future communications?

•How did you evaluate the suitability of different copywriting techniques for your marketing communications?

•Can you provide an example of where you adapted your copywriting approach to better engage a specific audience?

•How did you ensure your recommendations on copywriting techniques were evidence-based?

•What role did A/B testing or customer feedback play in shaping your copywriting recommendations?

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Evaluates the benefits and limitations of the proposed project recommendations to their organisation (K2).

•What benefits and limitations did you identify when implementing your proposed project recommendations?

•How did you measure the impact of your recommendations, and what data supported your evaluation?

•If a key stakeholder disagreed with your recommendations, how did you handle their concerns and justify your approach?

•Can you provide an example of a limitation you faced and how you adapted your recommendations to address it?

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Justifies their plan for the choice of marketing activities and resources used to retain and or acquire customer segments (K17, S2).

•Can you justify why you selected specific marketing activities and resources for acquiring and retaining customer segments?

•How did you determine which marketing channels were most effective for different customer segments? Can you provide evidence of this decision?

•How did you tailor your approach to different customer personas within your target audience?

•If given more budget or resources, how would you refine your marketing strategy to improve customer retention?

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Evaluates the strengths and weaknesses of different approaches used for campaign management and how the data that comes from the campaign management process can be used to informs the recommendations (K18, K19, S3, S16)

•Can you explain how you assessed the strengths and weaknesses of different campaign management approaches?

•How did you use campaign data to refine your recommendations for future campaigns?

•What tools or software did you use to monitor and evaluate campaign performance?

•Can you provide an example of a campaign where your analysis led to an improvement in performance?

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Justifies the communication methods used to present their findings and why others were not suitable (K14). Evaluates the suitability of different copywriting techniques for different marketing communications, making valid and evidence based recommendation (S5).

•How did you decide which communication methods to use for presenting your findings?

•Can you justify why you did not use certain other communication methods?

•How did you adapt your communication style to different audiences within your organisation?

•What feedback did you receive on your presentation, and how did you incorporate it into future communications?

•How did you evaluate the suitability of different copywriting techniques for your marketing communications?

•Can you provide an example of where you adapted your copywriting approach to better engage a specific audience?

•How did you ensure your recommendations on copywriting techniques were evidence-based?

•What role did A/B testing or customer feedback play in shaping your copywriting recommendations?

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Evaluates the benefits and limitations of the proposed project recommendations to their organisation (K2).

•What benefits and limitations did you identify when implementing your proposed project recommendations?

•How did you measure the impact of your recommendations, and what data supported your evaluation?

•If a key stakeholder disagreed with your recommendations, how did you handle their concerns and justify your approach?

•Can you provide an example of a limitation you faced and how you adapted your recommendations to address it?

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How did you tailor your approach to different customer personas within your target audience? I adjusted my approach by understanding the different types of people in my audience and then changing the way I communicated to match what each group cared about most.

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How did you tailor your approach to different customer personas within your target audience?

Our target audience includes buyers and procurement managers across industries such as aerospace, automotive, green energy, electric vehicles, and construction.

Each persona has unique priorities and challenges, so I tailor our marketing efforts accordingly. For example, when targeting a senior buyer in a top-tier aerospace company, I identified that her pain points were supply chain challenges, quality issues and reliability.

So, I customised a case study that directly addressed these concerns by highlighting our relevant capabilities and the challenges we overcame. This targeted content demonstrated the value we offer value ultimately leading to a more meaningful and effective engagement.

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Can you justify why you selected specific marketing activities and resources to acquire and retain customer segments?

The selection of marketing activities and resources was based on a combination of audience behaviour analysis, budget, and alignment with business goals. For customer acquisition, we prioritised social media advertising and online Ad's because they provide measurable ROI and allow us to target an audience based on demographics and interests. Allowing us to reach potential new customers.

For customer retention, we focused on email marketing, loyalty programs, and personalised content. Email marketing allows us to maintain direct communication with our existing customers and promote any offers. Personalised content, such as tailored product recommendations, improves the customer experience and strengthens our brand loyalty.

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If a stakeholder disagreed with your recommendations, how would you handle their concerns and justify your approach again?

I would start by listening to the stakeholders’ concerns to fully understand their perspective.

Then, I’d revisit the data and customer insights that supported my recommendation.

I’d align my reasoning with overall business objectives and show how the strategy supports key KPIs like conversion rates or customer engagement. I’d offer to test both approaches in a small-scale pilot to validate outcomes collaboratively.

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If a key stakeholder disagreed with your recommendations, how did you handle their concerns and justify your approach?

I recommended that we join a manufacturing community membership to expand our exposure on LinkedIn and reach a wider, more relevant audience. However, my manager raised concerns about the associated cost.

To address this, I took a data-driven approach. I created a report analysing our current LinkedIn performance, highlighting areas such as engagement rates and follower growth. The data clearly showed that our current efforts needed a boost, and a different approach was needed to increase visibility and traction.

By presenting this I was able to demonstrate the value of purchasing the membership.

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Can you provide an example of a limitation you faced and how you adapted your recommendations to address it?

One significant limitation we faced was a lack of internal resources and time to implement a full-scale digital marketing campaign, which was a key part of the original recommendation. The plan involved integrating an automated email, but the organisation's small marketing team and limited IT support made full implementation impractical within the project timeline that had been set.

To adapt, we started with our prioities, starting with the most impactful, which is abandoned cart emails, as the conversion rate wasn't as high as we expected. We used a simpler, more user friendly platform that required minimal technical training for our internal team to use, which allowed the team to begin implementation quickly without overusing our resources.

Additionally, because of this limitation, we have now included upskilling sessions for the marketing team to build confidence and autonomy. This ensured that we would still see improvements in our customer engagement while also allowing space for scalability within the company.

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What tools or software did you use to monitor and evaluate campaign performance?

To track campaign performance, I used a mix of analytics tools depending on the channel. For digital campaigns, I relied on the platform Meta Ads Manager and Boxly to monitor metrics such as CTR, leads and conversion rate.

For offline campaigns, like print materials or leaflets, I incorporated unique QR codes linked to trackable URLs using tools like App.QR.

This allowed me to measure engagement from physical touchpoints and see exactly how many users scanned the code, what actions they took, and how they moved through the funnel.

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Justify why you did not use certain other communication methods.

While presenting my findings, I deliberately chose not to use lengthy formal reports or white papers. Although these methods can be informative, they are often time consuming to take in and not ideal for engaging those who prefer quick insights.

Instead, I used a visual presentation (e.g., Canva) supported by interactive elements to deliver the key findings in a clear format. This method allowed for real time visual storytelling, and immediate feedback, which works better with the fast-paced decision-making environment of the organisation.

By avoiding less interactive, lengthy formats, I ensured the communication was efficient, engaging, and personalised to the preferences of our management and teams who value clarity.

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Can you provide an example of a campaign where your analysis led to an improvement in performance?

In one campaign we were distributing printed leaflets for a promotion, but engagement and foot traffic remained low. After reviewing the original design, I noticed it was visually cluttered, lacked a clear CTA, and had no way to track results. I redesigned the leaflet with a cleaner layout, more focused messaging, and added a branded QR code linking to a mobile-optimised landing page with an exclusive offer. We tracked scans and user behaviour. As a result, QR scan rates increased by 20%, and we saw a measurable uptick in conversions.

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I used campaign data to identify what worked and what didn’t, enabling data-driven refinements for future campaigns. Key metrics such as click-through rates, conversion rates and customer engagement patterns were analysed to evaluate performance across different platforms and content types.

For example, one campaign revealed that email subject lines that used “last chance” or “limited offer” had a 20% higher click rate than other, more basic subject lines.

Similarly, social media ads with video content outperformed graphics in engagement and shares. These insights led to specific recommendations, such as, including more dynamic content, such as videos.

Additionally, segmentation data showed that younger audiences responded better to Instagram Stories and influencer partnerships, while the older demographic responded better to email and Facebook updates. This allowed us to refine our audience targeting and tailor messaging to fit each demographic's preferences more precisely for any future campaigns.

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Can you explain how you assessed the strengths and weaknesses of different campaign management approaches?
I used LinkedIn Analytics to review the performance of our marketing campaigns from the past month. By examining key metrics such as impressions, click-through rates, and engagement levels, I was able to identify which types of content and messaging resonated most with our audience, and which areas underperformed. This allowed me to assess the strengths and the weaknesses.

How did you use campaign data to refine your recommendations for future campaigns?
Based on the insights gathered, I set new SMART goals focused on improving specific areas, particularly engagement rate. I recommended adjusting content strategy to include more value-driven posts, stronger calls to action, and refined targeting. These changes were aimed at increasing audience interaction and better aligning our content with user interests.

What tools or software did you use to monitor and evaluate campaign performance?
I primarily used LinkedIn Analytics to track and evaluate campaign performance. This tool provided detailed insights into post reach, engagement, follower growth.

Can you provide an example of a campaign where your analysis led to an improvement in performance?
After identifying those posts with industry-specific insights had significantly higher engagement, I recommended creating content tailored to our key sectors. As a result, the following month we saw a noticeable increase in engagement rate and follower growth.