# data[].attributes.body
1. What is the main topic of the conversation?

2. Which aspect of the service is getting the lowest scores?

3. What steps might the company take next, based on the complaints mentioned?

# data[].attributes.body
1.What is the main topic of the conversation? about customer feedback

2.How long does it take for customers to get through to the call center? takes up to 30 minutes.

3.How does the first speaker feel about the feedback forms?Concerned