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according ABTA travel trends report that in 2023 83% of people where booking their holidays online. 17% went in store and 16% did it over the phone and the 9% someone else booked it for them. A a recent statistic above showed that 85% of people booked a holiday via a pc or a laptop

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How are devices being used within the travel and tourism industry 

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How are devices being used within the travel and tourism industry 

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Our mobile phones have become our tour guide, travel agency, best locator, map and many more. According to Trip Advisor 45% of users use their smartphone for everything having to do with their holidays. For example wetherspoons across the uk introduced an app for customers where they can enter their table number and the food they order will arrive to their table without even having to move.

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navigate is a platform that is used on tui cruises it allows customers to book photoshoots, excursions and book at their speciality restaurants. it will also show customers what is happening whilst they are on board

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wi-fi is available in the air depending on the airline customers are flying with, many airlines, like british airways, offer wi-fi for a small fee but there are a handful of airlines that have free Wi-fi onboard, emirates and Turkish airlines

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prior to online check in people used to spends hours waiting to check-in at the airport. Thanks to technology customer can also check in online to save time and save customers waiting in lines which may delay them for their flight

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Birmingham airport have launched their new security hall they have invested in new technology including scanning equipment to be able to process customers quickly.

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How many stores did Tui close- The company said it will close 166 of its 516 high-street stores in the Uk and ireland.

Why were they shutting the high street shops- this is because they believe covid 19 has only accelerated this change into purchasing habits, with people looking to buy online or wishing to speak with travel experts from the comfort of their own homes.

How many people were affected- The move by Tui will cost 900 jobs, but many may be saved by redeployment. A new home working sales and service team will be created.

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we live in a society where things are constantly changing, and this therefore means that our demands as consumers change constantly too. more recently after covid 19 travellers have remembered all the things they love about travelling and exploring the world and how their travel impacts the world. due to this new trends have emerged and existing trends have acceleratedl

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sustainability, is about looking after the environment and that’s mean a priority for travel and tourism organisations for some time now. statistics provided by minted suggest that 75% of people want to do more for the environment when travelling. in the same report it reads that 27% of UK adults agree that the environment is more of a priority now than before the pandemic

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56% of UK travellers turn the air conditioning off at accommodations when they aren’t there, up 33% from 2022

70% of UK travellers Re-use the same towel multiple times up to 36% from 2022

whilst 54% of brit’s use their own re usable water bottle up 22% from 2022

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in 2020 British airways stopped using plastic items such as drinks, stirrers, packaging, water bottles, and retail bags. they replaced them with the environmentally friendly alternatives from bamboo, paper and recycled plastic. this may be a small change but it has had a considerable impact on impact and british airways aimed for these changes to result in 700 tons of single use plastic being eliminated from their flights annually

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Premier Inn has been working hard towards its sustainability targets. in swindon last year they opened a new hotel. the hotel uses renewable electricity with the help from its many solar panels.

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social media is a factor that has contributed to the forever changing trends that the Uk travel industry faces. Social media is used for finding travel inspiration, and you can book through apps on your smartphone.

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the cost of living crisis refers to a period of time which the cost of everyday essentials e.g. bills and food increases more than the average. in October 2022, prices of consumer goods and services rose by 9.6% which was the fastest rate in four decades

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what contributed to the cost of living crisis.

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what contributed to the cost of living crisis.

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Brexit: as a result of leaving the european union the pound is weaker, meaning that people get less for their money. Covid 19: as a result of covid 19 there was supply chain issues that caused prices to rise. War: the war led to the increases in oil prices and disrupted other exports including food, metals and gas.

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Social changes change in travel and tourism refer to shifts in consumers behaviours, preferences and demographics that influence the way in which people travel. social changes are often linked to external factors including technology, economic developments and trends

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grey tourism is the niche market which targets the older travellers. The older generation are living longer and with better health care the ageing population are feeling healthier enough to be able to go away on holiday. The grey market have more disposable income and more free time making them an important customer type for travel and tourism organisations

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How millennials have changed the travel and tourism industry 

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How millennials have changed the travel and tourism industry 

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use of social medial

starting families later in life

millennials are staying at home for longer

staying in education longer

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Solo travel as a global trend continues to grow - october 2023

Makes up around 18% of global bookings, solo travel is becoming more popular and has increased by 7% in the last year alone. 38% of those who have travelled solo will do so again. Hotelscan.com noticed 170% increase in the last 18 months for those looking to book a room for themselves with popular destinations including Thailand, Peru, Sydney, Portugal and Vietnam

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The amount of people who have taken a cruise in the last year hasn’t grown, they haven’t declined however, the cruise industry has an excellent repeat market where more than half (53%) of the people who have taken a cruise in the last 12 months are planning on taking another one in the next her

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the resort also found out the most popular cruise types, with the most popular being ocean cruises. However, the research also reveals that there was an increase in people opting for a no fly cruise due to new itineraries from the Uk.

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over the coming years, the Uk cruise market is expected to grow at a faster pace than the hotel overseas holiday market

younger generation shows highest level of interest in taking a sea cruise

in 2023 there was a pattern emerging that people want to go on longer and more immersive intineraries