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Uses google maps, uses many times a month

Uses reittiopas for public transportation

They cant be compared

She uses maps to find her way to other places and also check the traffic

Extra features she uses are where the nearest gas station is

She is very satisfied with google maps

She cant think of anything to change

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1: Google Maps everyday                2: no, only Google Maps                   3: checking the bus, finding the way to certain places                                4: satellite view, public transport, ratings of places                                5: sometimes it shows wrong directions or ways                             6: making a stimulating view of the user

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1: Google Maps everyday                2: no, only Google Maps                   3: checking the bus, finding the way to certain places                                4: satellite view, public transport, ratings of places                                5: sometimes it shows wrong directions or ways                             6: making a stimulating view of the user

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1.     What map application do you use? Google maps e few times a week.

2.     He does not use any different map apps

3.     How he uses the app. Usually when at home but he wants to know how long it takes even when he know the route as he like to know the time it takes for him to get there and when searching for a new place aswell.

4.     Which extra features does he use? How long the trip will take, the only one he uses regularly

5.     He thinks the app is perfect in every way.

6.     How would he improve the app? More options to customize the route that the app gives, make it easier to customize.

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Q1. Google maps. Pretty often used when on unfamiliar ground.G2. Not using other maps apps. Google is the best one. Q3. Other maps apps are a bit outdated.G4. When driving to a location where not been before. When lost.G5. The app reacts slow sometimes.Q6. Would make it fast and accurate.

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Q1. Google maps. Pretty often used when on unfamiliar ground.G2. Not using other maps apps. Google is the best one. Q3. Other maps apps are a bit outdated.G4. When driving to a location where not been before. When lost.G5. The app reacts slow sometimes.Q6. Would make it fast and accurate.

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Q: Which map app do you use? How often do you use it?
I use Google maps a lot. Mainly to get somewhere, or if I am lost.

Q: Do you use other map apps?

I don’t really use other map apps, this one is convenient.

Q: Tell a typical situation when you use it? How do you use it and where?

When I need to get somewhere in the city, when I don’t know the place. Basically to not get lost.

Q: Are there any extra features you use regularly in the app?

I also search for public places, cafés, restaurants and museums. Sometimes I look at transportation directly from this app.

Q: Is there something that annoys you in the app? Why?

Sometimes when I want to get somewhere, the route changes during my case. It might be a glitch, it’s very inconvenient. I don’t want the route to change since it’s confusing.

Q: If you had a magic wand, what would you change in the app?
I would improve the problems I mentioned in the previous question, that the route stays the same from one point to another. Other than that the app is fine.

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Google maps and HSL maps

The interviewee prefers google maps

Uses whenever traveling

Used google maps last time at Aland

Extra features: explore feature to find new restaurants for example

Annoyances: lag, when the app doesn’t show the location accurately

Improving the app: More routes between cities, google doesn’t show enough alternatives for routes

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mi usually use google maps, if she needs a map app to get somewhere. She uses it when she feels like she needs help with directions. Which is about 1-2 times a week.

Sometimes she uses the pre installed maps on her Iphone. This doesn't happen than often though.

Mimmi feels like the google maps app gives better guiding when it comes to public transportation, that's why she uses it more often.

She uses the app whenever she feels lost, when she is in the city center or places that are strange to her. The features she uses are the public transportation whenever she’s in a different country. Mimmi thinks the app is ok, and there’s really not anything she would change.

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-        Hsl – application, used everyday

-        Comparison: Interviewee would prefer to use HSL map over Google because it is not updated and usually uses Swedish names instead of Finnish.

-        App is used to check the timetable of frequent used transportation

-        The favorite function is that she could uses mobile app as the travel card

-        Irritation: the app does not remember the routes at times

-        If she had a magic wand, she wouldn’t even touch the map

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Which map app do you use normally? How often do you use it?

Google Maps, almost daily

Do you also use other map apps? When and why? How do they compare to the one you use most often?

Barely, if I use another map app they have other features than google maps, sometimes abroad there might be some offline options with better functionality

Tell me about a typical situation when you use the app?

I need to find a place I haven't visited before while driving to find the best route option and plan the time schedule

Which extra features in the map app do you use regularly?

Directions and save visited places and traffic info

Is there something that annoys you with your map app?

Misinformation is very annoying, giving me false information about the fastest route, or being inaccurate with changing lanes on the highway

If you would have a magic wand, how would you improve the app?

Teleportation to chosen location

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Case 2: Nea used Iphone kartat about once a week. She also uses HSL app for buss and train commuting about once a day. She uses HSL app for walking and public transportation but kartat when she goes by car. She looks at HSL to get to school or elsewhere, how long it takes, which busses and everywhere used. Kartat is used when going to somewhere by car and look for the route, usually at home. She uses special features such as directions, public transport, traffic information. She would not change anything in the apps because shes not dissatisfied but she would like to propose a parkinglot situation reality follow service.