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Response to Intervention (RTI) is an example of technical problem solving. Although it is a type of problem solving, it is very different than general problem solving in the schools. RTI problem solving is very specific to academic or behavioral needs unlike general problem solving which can be related to any problem within a school. Tiers 1 and 2 occur in the general education classrooms while tier 3 can be implemented in special education classes.

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The first step in problem solving is to identify the problem. This picture is perfect because most of the time, you have a big ball of a mess in the middle. You then have multiple people coming at the problem to identify what is happening. The culture of each person can impact how he/she sees the problem at hand.  But, it is important that the team works together to identify the problem.

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The second and third step to problem solving is to generate and evaluate solutions.  As a team, we need to think of multiple options that could serve as solutions to our problem. We then need to think about the pros and cons of each solution and map out what it would look like to implement each task.

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The fourth step to problem solving is to select the solution.  Based on the work completed in the previous step, the team has to make the best choice that will help fix the problem. The team will then finalize the exact details as to how the solution will be implemented.

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The final two steps of problem solving are to implement the solution and then evaluate its effectiveness. The team must implement the solution based on the previous step when specific plans were created as to who would do what when. After time has passed, the team must determine if the solution had fixed the problem.