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Coaches are point persons.

Participation from all team members in training of success coaches.

Everyone on the team and across campus knows who coaches are and direct students to their coaches.

Draw upon our PCC alumni to be coaches.

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Faculty hold office hours in the success centers.

Reinforce who the students' coaches are to students (need to know who their coaches are)

Use some class time to show students how they can find out who their coaches are (PCC Connect)

Commit to using esyllabus in Canvas because can automatically include that all students have coaches.

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First-year experience with coaches-ability to get priority registration is a tell tale sign of success

Focused evaluation of impact of coaches

Question to add: Who do students wish was on their team?

Who are visiting the centers? Who are not? (equity issue) For example, Black students were not visiting the centers.

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More personalized interactions with students

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For all members

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Communication with coaches about other members of the team

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Communication with coaches about other members of the team

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Coaches know who the librarians and tutors are.
Include success team members in the coach training (every Friday afternoon)

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Define/create clarity for students about what a student success team looks like/does/benefit to them

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Initially assigned by Career Community (or empowerment programs)
We allow for movement if student doesn't connect with their coach.
Facilitate with coach profiles on centralized portal/website.
Prioritize hires of color, former PCC students who are now in graduate school (e.g., CalWorks success coach is a former PCC CalWorks student)

Win-win because we are preparing the next generation of counselors (work-based learning).

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Every student has a coach. They do not advise students on classes to take; they are not counselors.
Direct students to resources.
Serve as mentors & keep students on track (e.g., deadlines).
Communicate via newsletters/videos & individual appointments.
Data entry on student progress.

Can find out in PCC Connect
Campus-wide reinforce to students that students have their coaches and direct them to their coaches.

Coaches are the point of contact--simplifies for student and everyone; can become unwieldy with too many.

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Success Coaches-students know who their coaches are (FYE and completion); every student now has a coach
Counselors-in process of knowing
Tutors
Librarians
Career Advisors/Career Counselor
Job Placement Counselor (starting in Noncredit)
Faculty
Dean

How do the team members communicate? What kind of technology can facilitate this (PCC Connect? Slack? Microsoft Teams?)

Capacity challenge: how do we provide these members to 28,000 students?

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1. How will we be intentional about equity?

2. How will race consciousness be employed?

3. What’s the relationship between the student success teams and the success centers?

4. What data will be analyzed and how often?

5. How will the team respond to the data?

6. How does the group function like a team?

7. What are member roles & responsibilities?