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Notification for follow-up (if required)

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Notification for follow-up (if required)

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Insurance claim options based on Jolene's insurance portfolio 

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Insurance claim options based on Jolene's insurance portfolio 

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If no applicable policies, Jolene can proceed to pay in-app via mobile banking.

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Invoice
Referral for specialist check
MC
Diagnosis

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AIA Personalised Care Imagine the following experience for a Millennial called Jolene. Jolene just acquired the AIA Medical Insurance, with the hope that it will give her the protection and security that she needs. She has chosen AIA because it's a new Personalised Care Experience that helps her to save time, money, and getting rid of the hassles that make health insurance so hard to navigate. No digging through old files and documents. No navigating an outdated website. No "Googling" for clinics. No need to go through an annoying automated phone system to get help. No anxieties, no frustration!The last time that Jolene had an issue was when she had no idea which doctor to go to or what to do!  With this new experience, it was easy for Jolene to find great care! She could even talk to a doctor in a few seconds: All in one simple and user-friendly digital experience! It's free, unlimited, and available 24/7!

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Medication delivered next day (Jolene can select delivery times!)

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Medication delivered next day (Jolene can select delivery times!)

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a) Consult NOW, or
b) Fix Appointment Date/Time

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Access the MedConsult function that is WITHIN the AIA App

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Access the MedConsult function that is WITHIN the AIA App