# data[].attributes.headline
Sijil perhargaan daripada Pulau Perhentian Resort

# data[].attributes.subject
Sijil perhargaan daripada Pulau Perhentian Resort

# data[].attributes.body
https://youtu.be/ZTrSoPwHAkA

# data[].attributes.body
My first day for SIEP 2 begin by introduce myself name, student from UMK and the objective of SIEP programme to the Human Resources, Miss Salwa. Then, she took opportunity to introduce herself and explained the simple of information about Official Resort Pulau Perhentian for me. She also explained the scope of production what I should do after this.

# data[].attributes.body
For the third day, I started the work firstly  with understand and identify the tools for the tourists’s services and also study about the arrangement of their services.

# data[].attributes.body
In second day, Miss Salwa introduce her staff for me, Many staffs worked at there but they already have worked in their department. And also, she brought me to see the head department of housekeeping. Her name is Miss Izni. After this, Miss izni explained again the scope of work and also introduce her staffs.

# data[].attributes.body
Fourth day, my zone leader, Miss Atiekah guided me what to do daily at our zone. She guided me such as how to know the guest’s room likes Expected Arrived (EA), Expected Departure (ED), and Occupied Room (OD). She also guided what should we do when communicate with the guests and teach step by step how to clean  their room. She explained very well.

# data[].attributes.body
The activity for fifth day start with settle the checklist forecast and room report at the front office. And also help the zone leader prepare the tools in the trolley for clean the guest’s room. After that, we continue our work with the clean and neat their room.

# data[].attributes.body
My duty also same with the fifth day likes settled the checklist forecast and room report at the front office. And also help the zone leader prepare the tools in the trolley for clean the guest’s room. After that, we continue our work with the cleans d neat their room.

# data[].attributes.body
For the eighth day, my duty changed for the seasport department. At the department, I learnt how to promote the product and services that their resort served for their guests. For example, snorkelling, scuba, diving and kayaking. Then, I followed the boatmen  sent the tourists at another trip such as Teluk KK, Shark point,Syarilla Island, Rawa Island and infront the jetty of resort. Mostly, the tourists want to snorkelling and swimming.

# data[].attributes.body
Today, I have given opportunity to be a tour guide of snorkelling for the Italy people. The duty as the tour guide is very hard because I must help and also monitor the Italy people when they in water. If they cannot swimming, so I must guide them perfectly. Even, I tired in this work but this is so greatful memorable for me.

# data[].attributes.body
In the last day, I have good opportunity  that can interview the resort manager, Mr. Johari Abd Jalil. From him, I know more detail of management the resort.  And also, I got feedback and viewpoint from the tourists about the resort’s product and services that they had given  for the tourists.