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I have learned that EQ is important in the workplace and how we can balance between our mind and emotional and how to decide in right way and to know what the other people need and how to deal with them, and when to feel a sympathy and empathy and their is many patient I need to learn 

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I have learned that EQ is important in the workplace and how we can balance between our mind and emotional and how to decide in right way and to know what the other people need and how to deal with them, and when to feel a sympathy and empathy and their is many patient I need to learn 

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Hiyam Almaskri

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1. Name game - Ice breaker activity

2. making a square - activity

3. Crack the code - activity

4. Learning about Johari Square

5. Learning about Patel - chart of behaviour

6. Pattern Sheet - to analyze our actions , reactions and outcomes/impact in terms of cost and benefits.

7. Learning about attributes of good and bad boss

8. Learning about how to remain positive in any adversity. As there is always an opportunity in adversity

Overall, the session was very interactive and informative which was very well delivered by Dr. Binu

Yousuf Usmani

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What is required to hire any person is : KSA - Knowledge , Skills and Attitudes. What will handle and the most important part is the person attitudes.

What matters how we say , not what we say.

Body speaks not only words.

Feel , Think and Act - it’s a circle no sequence for that.

The Brain left and right emotional and Analytical.

Ect….

Great Course 90% .

Halima

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Ice breaking session

Emotions...types

Spoken words vs non spoken word

Simple solutions to difficult situations

Processing and re-acting

Team work/ collaboration

Factors impacting decision-making

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1. How to control emotions in dealing with situations / people

2. Being aware about the patterns and deal with it appropriately when similar situations occur in the future

3. Collaborating with people to achieve greater results

4. Characteristics of a good and a bad boss and how to deal with him on a day to day basis

5. The difference between sympathy and empathy

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Importance of EQ over IQ and the practical aspects we could follow to improve at our office spaces.

Bad impacts on emotional decisions which will deprive ourselves from arriving towards pleasant attitudes.

Sampath

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KAS

CCQ

EQ is important than IQ

93 percent is non verbally

Dr. James Heckman

Empathy in detail

6 seconds not 10 seconds

Good boss

Know your self

Choose your self and give

5 square due to team work

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Sympathy and empathy

CCQ / focus follow up

KSA

Don't repeat work always stop and look at the job with fresh eyes

Pattern sheet

Don't break rules but you can bend it to achieve company targets

Collaborating to achieve success

6 seconds thinking

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EQ is the most important part apart from IQ

Team work and collaboration is the most important part of the work

EQ is 80per more important

KSA concept

Plutchik wheel and its expertise

Feel Think and Act the important aspects of EQ

Emotions thought and behavior guides performance + outcomes

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Plutchik's wheel

CCQ

KSA

The johari window

New mind games

IQ vs EQ

Dealing with emotions

Sympathy and Empathy

-Kashmi-