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Kuddos to the IT team, everyone has really done an amazing job support students and staff in all tech areas of need

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Kuddos to the IT team, everyone has really done an amazing job support students and staff in all tech areas of need

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To be clear ...  I'm talking about Benchmark and intouch.  It's hard to get support to build groups, etc.  I just found out after 3 years that we actually have paid support for intouch.

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To be clear ...  I'm talking about Benchmark and intouch.  It's hard to get support to build groups, etc.  I just found out after 3 years that we actually have paid support for intouch.

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Our communication software is difficult to use - awkward and hard to support

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Our communication software is difficult to use - awkward and hard to support

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Go Guardian has been a godsend in allowing teachers to "see" what students are doing as they work.  

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Go Guardian has been a godsend in allowing teachers to "see" what students are doing as they work.  

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Teachers should not have to wait in line at Hill when they have to pick up a device or need support. Maybe something so they can jump the line. 

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Teachers should not have to wait in line at Hill when they have to pick up a device or need support. Maybe something so they can jump the line. 

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We need the ability for substitutes to be able to easily access google classrooms and  zooms.

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We need the ability for substitutes to be able to easily access google classrooms and  zooms.

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We need additional chromebooks on site for substitutes and if teachers are opening zooms for students who are at home.

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We need additional chromebooks on site for substitutes and if teachers are opening zooms for students who are at home.

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WE MUST HAVE GOOD TECHNOLOGY for online teaching.  Laptops are old and unreliable.  Teachers are still teaching with projectors.  

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WE MUST HAVE GOOD TECHNOLOGY for online teaching.  Laptops are old and unreliable.  Teachers are still teaching with projectors.  

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Because Elementary are on campus I strongly feel we should get the big screen TVs NOW... Many teachers are trying to zoom and teach in-person at the same time, but little monitors make it impossible.

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Because Elementary are on campus I strongly feel we should get the big screen TVs NOW... Many teachers are trying to zoom and teach in-person at the same time, but little monitors make it impossible.

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Excellent site support - quick turn around time

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Excellent site support - quick turn around time

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Kids and teachers are DONE with zooming!! We need to get OFF technology, and/or use it more effectively. Hapara has been very helpful but ultimately, kids need digital citizenship.

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Kids and teachers are DONE with zooming!! We need to get OFF technology, and/or use it more effectively. Hapara has been very helpful but ultimately, kids need digital citizenship.

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Awesome IT response! We really appreciate everything they do! Help desk is great, parents and staff are fully supported. Thanks!

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Awesome IT response! We really appreciate everything they do! Help desk is great, parents and staff are fully supported. Thanks!

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Website program in my view is difficult and challenging to update. I have not be very good at doing it mainly because I find it a bit cumbersome to use. Not sure if there is a better or easier to use platform or not.

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Website program in my view is difficult and challenging to update. I have not be very good at doing it mainly because I find it a bit cumbersome to use. Not sure if there is a better or easier to use platform or not.

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Help ticket system works well, allows us to see that something is being worked on, and we can cc all the people who need to be involved in the situation. Would love to see a system like this for maintenance as well!

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Help ticket system works well, allows us to see that something is being worked on, and we can cc all the people who need to be involved in the situation. Would love to see a system like this for maintenance as well!

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Maybe a Help desk for students and a separate Help desk for staff/Admin/ and teachers

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Maybe a Help desk for students and a separate Help desk for staff/Admin/ and teachers

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Everyone seems very responsive, no complaints

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Everyone seems very responsive, no complaints

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I like the South Team and North Team idea for the Help Desk 

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I like the South Team and North Team idea for the Help Desk 

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IT support for students seems to be going well with students being able to swap out their devices. They seem to be getting back up and running fairly quickly. I have not seen any major issues with kids unable to access their classes due to lack of equipment etc...

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IT support for students seems to be going well with students being able to swap out their devices. They seem to be getting back up and running fairly quickly. I have not seen any major issues with kids unable to access their classes due to lack of equipment etc...

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Teach our families have to use technology

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Teach our families have to use technology

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Much more family participation w use of Zoom meetings!

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Much more family participation w use of Zoom meetings!

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Getting volunteers connected to our students.  Email addresses limit accessibilty

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Getting volunteers connected to our students.  Email addresses limit accessibilty

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Continued PD for staff - as things evolve and change so fast

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Continued PD for staff - as things evolve and change so fast

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IT support kept getting better and better. The strength in feedback and providing receipts kept us in the loop and part of the evolution

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Digital Citizenship lessons are not being taught w fidelity.  And young students have too much access without boundaries - which can get them into hot water

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Digital Citizenship lessons are not being taught w fidelity.  And young students have too much access without boundaries - which can get them into hot water

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Will we continue to use Zoom? Google for student access to lessons?

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Some students still have access issues at home - inspite of trying

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Some students still have access issues at home - inspite of trying

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Great strides have been made, keep evolving towards meeting the needs of our students from every subgroup

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How do we repair/replace? Cost?

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for the most part

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2 minute intro
5 minute personal reflections and writing
5 minutes of discussion
3 minutes of expanding

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What is the impact?
How do you know?