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Team Leader, Treasurer - Rachel Ho Ping Lee (100829)

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Team Leader, Treasurer - Rachel Ho Ping Lee (100829)

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Team Leader

Guide and support the team. My job is primarily to delegate tasks efficiently, facilitate discussions and assist in finding solutions for any challenges that arise for Snackie.

Treasurer

1. Update the e-Commerce System by tracking all sales, payments, and expenses incurred by Snackie.

2. Maintain organized records of all receipts and online bank transactions for future reference and record-keeping purposes.

3. Keep track of profit earned and regularly update the team on financial progress toward achieving the goal of RM100 profit.

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Universiti Malaysia Sarawak (UNIMAS), Jalan Datuk Mohammad Musa, 94300 Kota Samarahan, Sarawak.

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Being the Treasurer made me realize how crucial meticulousness is. Consistently keeping track of receipts, payments, as well as recording sales and expenses proved to be essential in effectively managing expenses for SNACKIE and preventing excess spending.

Meanwhile, l also learned a lot being the Team Leader for SNACKIE. Taking on the role helped me to improve my ability to delegate work and responsibilities efficiently. Though the experience was challenging, it opened my eyes to where I need improvement, and highlighted aspects of myself that I can improve to become a better leader.

I certainly wasn't a perfect leader, but it was thanks to my supportive and cooperative team members, that Snackie succeeded and far exceeded our goal of RM100 in profit. I sincerely thank them for their unwavering support and would like to emphasize that none of this would have been possible without them.

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Our primary focus is on students, lecturers, and also non-UNIMASians.

1. Students

Understanding the challenging faced by students away from home, we aim to provide them with a taste of comfort through our culturally infused snacks, addressing homesickness and academic stress.

2. Lecturers

Recognizing their busy schedules and the need for convenient, enjoyable snacks during work session, we aim to be a reliable source of comfort food for this demographic.

3. Non-UNIMASians

In bold step, we're extending our reach to non-UNIMASians or people outside the university community. This is because we believe everyone deserves a taste of home and stress relief, making our popia gunting a perfect choice for diverse communities.

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Introducing Snackie, where every bite is a taste of home. We offer a delightful snacking experience with three unique flavors: Icing Sugar, Nestum, and Milo. Our products are not only incredibly tasty but also halal and homemade with love, aligning with our tagline "Snackie Nang Nyaman." The ingredients to create our product are easy to find, making it easier to make. With a longer shelf life as a fried snack, our popia gunting is convenient for storage and transportation, making it an ideal choice for our customer segment, which is primarily catered to students. This is because our product does not require refrigeration and can be kept in dorm rooms. We take great care to ensure that our popia gunting is made to perfection, delivering a satisfying crunch ideal for fueling students and lecturers during their long study or work sessions. We maintain this quality while also keeping our products at affordable prices, as we recognize that students appreciate a good deal.

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Head of Production, Assistant Editor - Nurul Atiqah binti Khalid (100644)

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Head of Production, Assistant Editor - Nurul Atiqah binti Khalid (100644)

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I am Nurul Atiqah Binti Khalid, residing in Johor Bahru, Johor. Currently, I am pursuing my undergraduate studies in Corporate Management at the University of Malaysia, Sarawak. I take pride in holding this position and am honored to have been selected for it.

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Team Leader, Treasurer - Rachel Ho Ping Lee (100829)

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Team Leader, Treasurer - Rachel Ho Ping Lee (100829)

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My name is Rachel Ho Ping Lee. I come from Kuala Lumpur and am currently a Corporate Management student at the Faculty of Economics and Business (FEB) in UNIMAS.

I am proud to hold the position of Team Leader and Treasurer for Snackie.

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Head of Customer Service and Marketing - Andreanna Michelle Anak Salang (98157)

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Head of Customer Service and Marketing - Andreanna Michelle Anak Salang (98157)

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I'm Andreanna Michelle anak Salang and I’m from Kuching, Sarawak. I'm studying Corporate Management in the Faculty of Economics and

Business (FEB). I hold the position as Head of Customer Service and Marketing for Snackie.

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Head of Logistics - Muhamad Zahiruddin bin Mustapha (99864)

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Head of Logistics - Muhamad Zahiruddin bin Mustapha (99864)

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I'm Muhamad Zahiruddin Bin Mustapha from Kuching, Sarawak. I attend the Faculty of Economics and Business (FEB) to study Corporate Management. I am very honored to be Head of Logistics for Snackie.

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Photographer, Supplier - Azrul Aiman bin Amirul Yaskandar (98323)

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Photographer, Supplier - Azrul Aiman bin Amirul Yaskandar (98323)

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I'm Azrul Aiman Bin Amirul Yaskandar from Sibu Sarawak. I study Corporate management in Faculty Economic and Business. In Snackie, my role is to act as the Supplier and Photographer.

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Limited Liability Partnership (PLT)

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Monday to Friday (8am to 5pm)

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https://www.facebook.com/profile.php?id=61552661355305

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https://www.instagram.com/snackieunimas/

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1. Nostalgic Cravings

Many students, especially those far from home, miss the joy of celebrating with popia gunting, a traditional snack enjoyed during festivities.

The absence of these cultural connections intensifies their homesickness, leaving them longing for the comforting food tied to these celebrations.

2. Academic Stress

Both students and lecturers experience overwhelming stress during their demanding work or study sessions.

The lack of accessible and comforting snacks, like popia gunting, further contributes to their feelings of exhaustion and mental strain.

3. Storage Challenges

Certain snacks pose storage challenges, requiring refrigeration and having limited shelf life.

This inconvenience hinders regular enjoyment, emphasizing the need for snacks that are practical, easily storable, and have a longer shelf life.

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1. Accessible Comfort

We aim to fill the void created by homesickness and academic stress by offering snacks (popia gunting), a comfort food that not only provides pleasant nostalgic memories but is also delicious to munch on.

2. Easily Storable

We package all of our products in containers, allowing for easy storage in various settings, including dorm rooms and offices. This is in contrast to plastic or paper bag packaging, which can be more troublesome to keep in the long run.

3. Extended Shelf Life

Each container of popia gunting is meticulously sealed with tape, providing an additional layer of protection against dust, dirt, and contaminants while also preventing spillage. Moreover, we work diligently to produce a fresh batch of popia gunting every week, aiming to sell off the batch within that week. This ensures that customers receive Snackie's products with the longest possible shelf life, while also allowing them to enjoy the popia gunting while it's freshly made and crunchy, maximizing their levels of enjoyment.

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We stay in touch with our customers through social media, where we share fun updates and behind the scenes content, and invite everyone to be part of our community. We also actively seek and highly value customer feedback, integrating their insights into our products for continuous improvement. To kick off our business and start on a good note, we also ran a special promotion for our customers and gave our first eight lucky customers RM2 off.

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We strategically chose Instagram, Facebook and WhatsApp as our primary social media channels because they are quick and easy to use. Instagram and Facebook allow us to creatively promote our popia gunting and share a variety of content, while WhatsApp enables direct communication with our customers. These choices keep us active online at no cost. Besides that, another channel Snackie relies on is word-of-mouth. Many satisfied customers thankfully gave good reviews on Snackie's products and introduced us to their friends, which in turn helped Snackie to grow organically without the usage of heavy promotions and advertising.

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1. Variety of Flavours

We offer a range of flavours for our popia gunting, including Icing Sugar, Nestum, and Milo, ensuring diverse options suited for all taste preferences.

2. Halal and Homemade

Our popia gunting are both halal, adhering to Islamic dietary guidelines, and homemade with love, bringing a personal touch to every treat.

3. Affordable Prices

We understand the importance of affordability, especially for students. Our popia gunting come at budget-friendly prices, making them accessible to everyone compromising on quality without straining their budget.

4. Various Payment Methods

We provide flexibility in payment options, accepting the simplicity of cash and the convenience of online banking to ensure a smooth and enjoyable ordering process.

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1. Selling

We sell our popia gunting directly through various channels, including our social media platforms and direct interactions. This allow us to connect with our customers personally, understand their preferences, and offer a seamless purchasing experience.

2. Marketing

We let everyone know about our popia gunting through word-of-mouth and social media by creating interesting posters and videos. We also made a promotion for the first eight lucky customers getting RM2 off to kick start out business.

3. Managing stock

We made sure to only prepare as many containers popia gunting containers as needed, to prevent a surplus or shortage in stock.

4. Packaging

We use containers and even seal the lid with tape to provide protection and maintain quality. It is our way of making sure every bite is a delightful experience just for our customers.

5. Cooking the ingredients

We only use the utensils that we specifically bought such as a wok, bowl, strainer and scissors, to prepare and fry our popia gunting. This key activity ensures that Snackie's can be made halal and is safe for our Muslim customer base to consume.

6. Picking up the order

We use WhatsApp to communicate with our customers and arrange meet up points with them, as most of our customers prefer self-pick up. We also use it as a means to double-check their orders to make sure everything is correct.

7. Delivery of orders

We strive to provide fast delivery for our popia gunting so that our customers' cravings can be quickly satisfied.

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1. Teammates

Our incredible teammates are the backbone of Snackie, bringing passion and dedication to every step of the journey. Together, we create a positive and collaborative environment that shapes the Snackie experience.

2. Homemade/In-home Manufacturing

We make our popia gunting at one of our teammates' house because it is easy for us to prepare and make our popia gunting.

3. Customer Data

We collected customer data through Google Form. It helps us understand preferences, gather feedback, and tailor our offerings to meet the diverse tastes and desires of our customers.

4. Raw Ingredients

Our commitment to quality starts with the ingredients we select. We choose fresh and high-quality raw materials, such as icing sugar, nestum, milo, popiah skin, oil and flour, ensuring the maintained quality and deliciousness of our popia gunting.

5. Container and Plastic bag

We use containers and plastic bag to pack our popia gunting. We also use tape to seal the container for extra protection.

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Our most crucial partners are our customers. We deeply value the relationships we build with each customer, considering them as partners in our journey. By listening to their preferences, feedback, and desires, we co-create the Snackie journey. Their trust and support are the foundation of our success, and we continually strive to exceed their expectations, ensuring a delightful and satisfying relationship with every Snackie treat.

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1. Production cost

This includes the expenses for raw materials like nestum, milo, icing sugar, horlicks, flour, and oil, as well as other essentials for making our delightful popia gunting.

2. Transportation cost

This includes any and all costs for taking trips to various locations to buy raw materials and equipment for the making of our popia gunting.

3. Cooking and Packaging

This includes the costs of cooking, like gas, and the materials for packaging, such as containers, tape, and plastic bag.

4. Delivery cost

This includes transportation costs for delivering our popia gunting to our customers, and ensuring a safe and timely arrival.

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Head of Production, Assistant Editor - Nurul Atiqah binti Khalid (100644)

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Head of Production, Assistant Editor - Nurul Atiqah binti Khalid (100644)

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Head of Production

Conduct comprehensive market research, oversee the production process for quality and efficiency and also develop and implement marketing strategies.

Assistant Editor

Fact-check information for accuracy and maintain editorial standards for improved quality.

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Chief Editor - Vanessa Cumang Anak Serit (101256)

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Chief Editor - Vanessa Cumang Anak Serit (101256)

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1. Manage Snackie's social media accounts, including Facebook and Instagram.

2. Edit photos and videos used for contents on social media.

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Head of Customer Service and Marketing - Andreanna Michelle Anak Salang (98157)

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Head of Customer Service and Marketing - Andreanna Michelle Anak Salang (98157)

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1. Taking customer’s order for our Popia Gunting.

2. Promoting our Popia Gunting to our potential customers through WhatsApp or Telegram.

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Head of Logistic - Muhamad Zahiruddin bin Mustapha (99864)

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Head of Logistic - Muhamad Zahiruddin bin Mustapha (99864)

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1. Responsible for purchasing and dealing with suppliers to meet organizational needs.

2. Seek ways to optimize logistics costs without compromising quality.

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Photographer, Supplier - Azrul Aiman bin Amirul Yaskandar (98323)

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Photographer, Supplier - Azrul Aiman bin Amirul Yaskandar (98323)

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1. Manage the supplies for making Snackie's popia gunting.

2. Manage the photography for Snackie.

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In January 2024, the Go-eCommerce System recorded our transactions. As we had sufficient raw ingredients to make popia gunting, there were no expenses incurred during this period. However, we did achieve a profit of RM94.00, underscoring our ability to generate earnings during this time.

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I've come to understand the essential skills highlighted in the roles of Head of Production and Assistant Editor. The Head of Production role underscores the importance of strategic thinking and efficient team management, critical for capitalizing on business opportunities. Similarly, the Assistant Editor position emphasizes the significance of precision and clear communication, crucial elements for articulating my entrepreneurial vision. Both roles stress adaptability, teamwork, and meticulous attention to detail, all of which are vital for success in the dynamic field of entrepreneurship.

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Being the Chief Editor at Snackie has taught me a lot about teamwork, flexibility, and communication. Creating interesting content for our audience has improved my communication skills, and keeping up with the constantly evolving social media landscape has taught me how to change with the times. Working closely with my teammates has strengthened my teamwork skills, emphasizing the importance of collaboration in achieving common goals. These abilities have not only helped Snackie succeed, but they have also given me adaptable tools that I can use in a variety of entrepreneurial situations.

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I learned a lot from this experience as Head of Customer Service and Marketing for Snackie. I learned how to balancing our customer service and marketing as a head requires adept communication, addressing concerns promptly while strategizing to enhance brand visibility. It is a dynamic and quite challenging role as it demanding a blend of empathy and strategic thinking to foster customer loyalty and drive our business growth, but with my teammates by my side, I can handle all of these challenges smoothly.

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It's been a demanding but rewarding experience leading logistics. Among the most important parts of my work have been overseeing the complex network of supply chains, planning on-time delivery, and maximising operational effectiveness. My ability to solve problems has been refined by constantly adjusting to unforeseen obstacles, and it is genuinely satisfying when everything goes according to plan. I've worked to hone the skills of strategic planning, effective communication, and attention to detail that are necessary for this position over the course of my employment.

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Azrul Aiman bin Amirul Yaskandar (98323)

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Azrul Aiman bin Amirul Yaskandar (98323)

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I gained a lot of experience from being a supplier and photography for snackie. For example I learned how to find items according to the specified price and I learned how to calculate the total of all the items that have been purchased by me. Sometimes I also find it very difficult to understand the structure of the job given but with the help of my teammates I was able to do a very good job and was able to help improve our product name.

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The teaser post is designed to make everyone excited about what's coming soon from Snackie. It's like giving a little preview to get our audience curious and eager for the big reveal.

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We use softsell to promote our popia gunting to our audience on Instagram.

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We use softsell to promote our popia gunting to our audience on Instagram.

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We also use softsell to promote our popia gunting to our audience on Facebook.

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We also use softsell to promote our popia gunting to our audience on Facebook.

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At Snackie, we prioritize using an easy and friendly approach in our social media content. Instead of pushing our audience to buy, we're here to chat, understand their snack preferences, and offer helpful information. Rather than rushing a sale, our focus is on making their snack time enjoyable and stress-free, ensuring customers find exactly what suits their taste. While our primary approach is softsell, we occasionally sprinkle in a bit of hardsell for some extra excitement. For instance, to kick off our business, we ran a promotion offering RM2 off for our first eight lucky customers. We used this promotion as a strategic move to generate excitement and to increase willingness of customers to try out our newly started popia gunting.

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1. Cash

Customers have the option to pay with cash when they receive their popia gunting. This straightforward method allows for easy transactions and provides a convenient payment choice.

2. Internet/Online Banking

Customers also can choose online banking for a secure and convenient way to pay for their orders. It is a quick and easy, ensuring smooth transaction process.

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In the Go-eCommerce System, transactions for November and December 2023 were recorded. Our expenses totaled RM467.90, which, fortunately, is less than our sales of RM780.00. This results in a profit of RM312.10, indicating a positive financial outcome.

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https://docs.google.com/forms/d/1glY6ZXz_u3rOe5pD1Z0Pt2RqSoM4UBCKBisUAV7e1QA/edit#responses

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Chief Editor - Vanessa Cumang Anak Serit (101256)

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Chief Editor - Vanessa Cumang Anak Serit (101256)

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I'm Vanessa Cumang Anak Serit from Miri, Sarawak. I'm currently pursuing my studies in Corporate Management in the Faculty of Economics and Business (FEB) at the University of Malaysia, Sarawak (UNIMAS). On top of that, I'm proud to hold the position of Chief Editor of Snackie, where my enthusiasm for both creativity and management converge.

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Customer Information for Snackie and Bank Transaction Receipts

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Customer Information for Snackie and Bank Transaction Receipts