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Business Development, Account Management 

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Business Development, Account Management 

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Relationship building

Explore new opportunities for collaborations with existing and new companies

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Data analysis and visualisation skills

Customer Relationship Management (CRM) - manage interactions with industry partners

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Understand the landscape on assigned industry sectors to identify trends, potential partners for collaboration opportunities

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Leverage more on various data points to identify trends to guide decision-making

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Leverage more on various data points to identify trends to guide decision-making

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Stakeholders seem to place more emphasis on CET targets. We may have to place more emphasis in identifying more strategic partners which can provide RP with CET opportunities?

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Various types of contracts and agreements with legal clauses are routed to OIC for vetting and advisory. It is challenging for us to interpret legal documents and negotiate favourable terms and conditions for RP.

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The RP targets for TIE seemed to be more skewed towards those set by OTD. eg. No. of consultancy projects, no. of grant funded projects, no. of IP commercialization. Hence, focus of internal stakeholders are placed more in these areas.

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Nature and number of jobs within our portfolios are impacted more by RP's internal changes and strategic change than external forces/changes

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Nature and number of jobs within our portfolios are impacted more by RP's internal changes and strategic change than external forces/changes

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Corp depts have established various KPIs for the schools. However, schools feel overwhelmed by these demands due to their limited resources and manpower. Improved synchronization and alignment can be done to better support the schools and RP in achieving its overall objectives.

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Submission of MOU/Agreements for vetting has been automated using the Power Automate. The automation increases the speed and efficiency and reduces the amount of back-and-forth communication required to coordinate the vetting/submission of documents.

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Using CRMS to get a 360 overview of RP engagements with the industry (efforts from OIC and various stakeholders) and efforts to encourage filing of contact reports.

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Integration of various industry related dashboards into a powerful tool that combines various data sources into a single, user-friendly interface to facilitate data-driven decision making.

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may struggle to grasp specific needs, challenges and priorities of the school

difficulties in identifying opportunities

technical jargons, terminologies, industry specific practices and concepts

limited ability to value add

Upon identifying focus areas, we could

invest time to build knowledge and learning

seek guidance from domain experts and understand their pain points to identify opportunities for us to value add

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Industry-related Dashboards which we never had previously including

Industry Partnership Dashboard

CR Dashboard

IIP Quality Dashboard

IIP Coy Evaluation Dashboard

GES Dashboard

These dashboards provided good insights.

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The secretariat workload is split equally between ACE & OIC, however based on the agendas of the past 9 ISC meetings, they are heavily loaded with CET items. Could this be streamlined for ACE to helm the secretariat work?

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Helping to explore collaborations with companies, adopting a one-RP approach instead of school-centric (i.e. promote cross-school opportunities where appropriate)

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i) Organisation and tracking: Managing multiple projects simultaneously, ensuring timely completion and tracking of success indicators.

ii) Coordination: Coordinating efforts between different departments/schools and external industry partners.

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A broader understanding of various industries and academic disciplines will be beneficial. Need to be knowledgeable about both educational and industry-specific trends.

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i) need to be more tech-savvy as we adopt more digital tools for work through digital transformation.

ii) require strong analytical skills to interpret data and use it to enhance business development efforts.

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Some industry partners (external stakeholders) have feedback that it was confusing to them having different RP staff reaching out to them on different requests. It would be most ideal to have a single point of contact when interacting with the industry partner to streamline communication and ensure a more efficient partnership experience.