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Listen to your users 👂

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Surveys but also things like usage data, service desk

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Go to where the users are and help them with where they want to get to

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Go to where the users are and help them with where they want to get to

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Focus not on tools but on themes and outcomes

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Focus not on tools but on themes and outcomes

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There are opportunities in being outside of your comfort zone

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There are opportunities in being outside of your comfort zone

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Identifying and assessing digital fluency

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Identifying and assessing digital fluency

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Using data from student tickets

Employer perspective of graduate needs

Cultivating data citizenship

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Use digital capability framework to support discussions with staff and students about their digital capabilities

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The following short animation from the University of Derby explains why it is important for people to think about developing their digital capabilities ( download animation transcript) (pdf).

Building digital capabilities framework: the six elements defined

What it means to be digitally capable will vary for each person. It will depend on the requirements of their role, their subject specialism, career choice, personal and other contextual factors. Our Digital capabilities framework looks more closely at what this means for individuals.

The six elements of this framework are:

Digital proficiency and productivity (functional skills)

Information, data and media literacies (critical use)

Digital creation, problem solving and innovation (creative production)

Digital communication, collaboration and participation (participation)

Digital learning and development (development)

Digital identity and wellbeing (self-actualising)

Download our individual digital capabilities framework

Role profiles

In addition to our overall digital capabilities framework: the six elements defined, and to recognise the different needs and ambitions of individuals, we have developed a series of role profiles for roles typically found in colleges and universities. These role profiles are used in the customised versions of our discovery tool. They provide a useful tool for reviewing skills individually or across teams.

See our role profiles for:

Find out more

See also our briefing papers for senior leaders and practitioners on digital wellbeing

Our series of narrated PowerPoint presentations provides a more detailed overview of the digital capabilities framework for individuals, how it came about, how it has evolved, how it is structured and our focus on how digital capabilities relate to educational settings.

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The following short animation from the University of Derby explains why it is important for people to think about developing their digital capabilities ( download animation transcript) (pdf). What it means to be digitally capable will vary for each person. It will depend on the requirements of their role, their subject specialism, career choice, personal and other contextual factors.