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DfE: Training, qualifications, support and guidance

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DfE: Training, qualifications, support and guidance

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Access free workforce training, qualifications, support and guidance for early years practitioners.

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Training

Early years child development training

The early years child development online training is free and suitable for you, if you are:

an early years practitioner, including childminders, working in any type of early years setting

looking to retrain and become and early years practitioner

a practitioner in the early stages of your career

a more experienced practitioner looking to refresh your knowledge

an early years setting leader or aspiring leader

a teacher or teaching assistant working in a reception class

This online self-study training:

includes written content, videos, knowledge checks, a learning log and practical ideas to use 'in your setting'

can be completed in an order that suits you

will be up to 16 hours long, which you can complete at a pace and time that suits you

Level 3 special educational needs coordinator (SENCO)

The level 3 special educational needs coordinator (SENCO) training is free and is designed for:

early years SENCOs working in group-based or childminder settings

aspiring early years SENCOs working in group-based or childminder settings

The course includes:

online taught sessions and study units

3-hour live, tutor-led sessions

activities such as pre-reading, group discussions and breakout-room work

Participants can choose from weekday morning, afternoon or evening sessions, with a limited number of Saturday sessions for childminders.

Maths Champions

Maths Champions is a free online professional development programme that's open to PVI, maintained and school-based nursery settings in England.

Maths Champions and Deputy Maths Champions receive:

one-to-one support from an early years adviser

training which covers key mathematical concepts and strategies to boost staff confidence

support to audit current practice and create and implement an action plan to improve maths practice across the setting

National professional qualification in early years leadership

The National professional qualification (NPQ) in early years leadership supports participants to develop expertise in leading high-quality early years education and staff and organisational management.

The course is for leaders qualified to at least level 3 with a full and relevant qualification who are, or want to be:

managers of private, voluntary and independent nurseries

headteachers or leaders of school-based or maintained nurseries

childminders with leadership responsibilities

other early years foundation stage leaders, such as reception class teachers or early years co-ordinators

The course includes:

independent study

group coaching

face-to-face sessions with other participants

Professionals in many schools and early years settings in England will be eligible for funding to cover their NPQ course fees, subject to eligibility criteria.

Qualifications

Early years initial teacher training

This training will give you Early Years Teacher Status (L6) if you are a member of staff with a first degree.

The programme involves a mix of learning at university (in person or remote, depending on the provider's delivery set-up) and a placement in a setting.

The training is typically completed over a 1 year period.

DfE fully funds the graduate entry and graduate employment-based routes, in addition to providing bursaries and employer incentives.

Content covers:

setting high expectations which inspire, motivate and challenge all children

promoting good progress and outcomes by children

understanding early learning and EYFS

planning education and care taking account of the needs of all children

adapting education and care to respond to the strengths and needs of all children

making accurate and productive use of assessment

safeguarding and promoting the welfare of children and providing a safe learning environment

Find an accredited provider of Early years initial teacher training.

Support for all early years practitioners

Stronger Practice Hubs

There are 18 Stronger Practice Hubs across England with 2 based in each government office region. Hubs act as a central contact point for advice and provide professional development opportunities to early years settings and childminders.

The hubs are:

free to access

available to all early years settings and childminders

Hubs can support you and your setting by:

acting as a point of contact for bespoke advice and signposting to other funded support

sharing information and advice on evidence-based approaches (For example, through newsletters, blogs and social media)

providing access to a network of local settings to share knowledge and effective practice

Find your local Stronger Practice Hub.

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Training, qualifications, support and guidance

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The early years child development online training is free and suitable for you, if you are: an early years practitioner, including childminders, working in any type of early years setting looking to retrain and become and early years practitioner a practitioner in the early stages of your career a more

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'Common difficulties in the early years' from the Anna Freud Centre

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'Common difficulties in the early years' from the Anna Freud Centre

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Early years children can experience a range of difficulties including agression, anxiety, and tantrums. Find out more about some of the common difficulties that arise and how you can help with them.

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Early years children can experience a range of difficulties including agression, anxiety, and tantrums. Find out more about some of the common difficulties that arise and how you can help with them.

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Exploring a range of difficulties children can experience.

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Early years practitioners in preschool, nursery, childminding and school settings should welcome children with Special Educational Needs and / or Disabilities (SEND). All children with SEND and their families deserve to feel a sense of belonging and have positive experiences in early years settings.

Ordinarily Available Provision has been coproduced by parents, carers, practitioners, SEND coordinators, teachers and early years partners. Anyone working with children can use it to ensure consistent inclusive provision and strengthen relationships between children, families and education settings from the very beginning.

Ordinarily Available Provision describes practices and adaptations that benefit all children and help practitioners feel confident to meet a range of additional learning needs, without formal diagnosis or specialist support.

Wherever children live in Norfolk we want them to have the right support, in the right place, at the right time, enabling them to flourish.

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ECFS service update sent to providers Sep 2023

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Links through to pages of info & support relating to:
- Behaviour
- Autism
- EAL
- Funding

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Support for families of children with neurodevelopmental 

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Support for families of children with neurodevelopmental 

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Due to the current situation with Coronavirus (COVID-19), we have had to make some changes to the way we work in the community. We want to ensure that the families, children and young people that really need our support can still access help.

We will contact you if we need to make any changes to your current planned appointments.

Planned Appointments

Home Visits

Our staff will be wearing PPE; masks, and sometimes aprons or gloves. We would be grateful if adults present for the visit wear a mask and if you could limit the number of people present in the room.

Please put any dogs in another room before you open the door. They are sometimes confused and may react unpredictably when visitors wear masks.

Video Appointments

Video appointments are completed using a secure NHS platform.

Visit the video appointment page to find out more or join your appointment.

Just One Number & Parentline

Our Just One Number team can help you by providing health advice and information about your baby, child or young person. They are able to support you over the telephone, video call or text. Just call 0300 300 0123 or text 07520 631590 with any questions or concerns about your child's health, wellbeing, communication or development. You can also call Just One Number to change appointments or update your contact details.

This service is available from Monday - Friday 8am to 6pm and 9am to 1pm on Saturdays. The phone line can get very busy sometimes but you can leave a voicemail with your details, and a member of the team will call you back as soon as possible.
Find out more

Weekly Online Child Health Drop Ins

Every Tuesday - 10am-11am

Speak to a health professional via video call about your child aged 0-19. You can get advice about;

Infant feeding

Healthy lifestyles

Child development

Emotional health

Behaviour and sleep

Toileting

And much more!

Find out more

Antenatal Visit

Once your midwife has told us that you are expecting a baby, we will contact you to let you know about our services after you are 28 weeks pregnant.

During the visit we will ask you about your feelings about the pregnancy, your health, and your unborn baby's health and development. This contact will enable us to get to know you and your family, and it is also a chance for you to ask any questions you may have or to discuss any worries and concerns.

If you or your midwife think you need more support, the heath visitor will talk to about how we can best offer this.
Find out more

Pathway to Parenting (P2P)

Pathway to Parenting (P2P) is an antenatal programme for parents to be.

It helps you think about the development of your unborn baby and the first few weeks after birth. It includes how things may change when you become a parent and some of the practical skills you might need to care for your baby. There are lots of ideas and activities to support families. This course is only available digitally.
Start the course!

New Birth Visit

This appointment with a health visitor will take place between 10 and 14 days after your baby has been born. During Covid your appointment may take place up to 21 days after your baby has been born. The appointment will be either a video call or a home visit.

During this appointment we will ask about out how you are feeling and discuss the health and wellbeing of your new baby and your family. The Health Visitor can support you with advice and information about caring for your new baby, advice on feeding and safe sleeping, crying, immunisations, and any other health issues relating to your family.

If you need more support the heath visitor will talk to about how we can best offer this.
Find out more

6 - 8 Week Review

This appointment with a member of the Healthy Child Programme team will take place when your baby is around 6 - 8 weeks old. During Covid your appointment may take place up to 12 weeks after your baby has been born. The appointment will be either a video call or a home visit.

This appointment is an opportunity to discuss again how you are feeling and the health and wellbeing of your baby and your family. We can support you with advice and information about caring for your baby, developmental changes you might be seeing, advice on feeding and safe sleeping, crying, immunisations, and any other health issues relating to your family.

If you need more support we will talk to about how we can best offer this.
Find out more

Infant Feeding Support

If you would like support with infant feeding please call Just One Number on 0300 300 0123 or speak to your health visitor during other appointments. The team will be to discuss the support available from our infant feeding champions.

Infant feeding champions are able to offer in person, video or telephone appointments.

3 - 4 Month Contact

When your baby reaches around 3 - 4 months old we will send you a letter, either by email or in the post. We do this because we know this is a time when lots of changes are coming up for your baby developmentally.

This letter is also to remind families our services are still here for you and how to access further support if needed.
Find out more

1 Year Review

When your child is around 1 years old we will send you a text message or letter by email or in the post. We will ask you to complete a questionnaire about your child's development. This will help you to think about the stage your child is at and what you can do to help their development.

Remember that all children develop at their own pace and if you have any concerns about your child's progress, or if your child has any specific health or development needs, you can contact our Just One Number team for support and advice at any time.

2 1/2 Year Review

When your child is around 2 and a half years old we will send you a text message or letter by email or in the post. We will ask you to complete another questionnaire about your child's development. This will help you to think about the stage your child is at and what you can do to help their development.

If you have any concerns about your child's progress, or if your child has any specific health or development needs, a member of our team can offer further assessment and advice.

School Readiness & Starting School

Starting school is a big milestone for children. They are probably ready for this next step and will enjoy the learning and the new experiences being at school will offer. Lots of children make the move to reception class smoothly and enjoy the beginning of their school days, for some the transition can be more difficult.

To support you we have a lot of information here on Just One Norfolk. We have also created a quiz to work through and the results you get will include information most useful for your family.

Find out more

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ages and stages questionnaire "questionnaire" "2 year review" "2 years old" "1 year old" "baby visit" "baby home visit" "new baby home visit" "nursery nurse" "2.5 year review" "shared review" "2 year review"

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6 to 8 week p2p pathway to parenting new birth

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Due to the current situation with Coronavirus (COVID-19), we have had to make some changes to the way we work in the community. We want to ensure that the families, children and young people that really need our support can still access help.

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Helping young children to think about race

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Helping young children to think about race

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Our use of cookies

We use necessary cookies to make our site work. We'd also like to set optional analytics to help us improve it. We won't set optional cookies unless you enable them. Using this tool will set a cookie on your device to remember your preferences.

For more detailed information about the cookies we use, see our Cookies page

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Necessary cookies enable core functionality such as security, network management, and accessibility. You may disable these by changing your browser settings, but this may affect how the website functions.

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How to help young children think about race in the early years

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We use necessary cookies to make our site work. We'd also like to set optional analytics to help us improve it. We won't set optional cookies unless you enable them. Using this tool will set a cookie on your device to remember your preferences.

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Information sources re Gender issues Guidelines for discussing trans children - the following links may be useful:

Fiona@norfolklgbtproject.org.uk

Just One Norfolk’s information regarding LGBT+  https://www.justonenorfolk.nhs.uk/emotional-health/children-young-peoples-emotional-health/lgbtq/

Gillick competency and Fraser guidelines from NSPCC website

Kooth is www.kooth.com  - 11-25 Digital Mental Health Platform and Qwell www.qwell.io – is for 18+, the adult equivalent.

Child Exploitation and Online Protection website:  CEOP Safety Centre

Newsround site on Staying Safe Online:  Staying Safe Online - CBBC Newsround

And finally, Vodafone’s Digital Parenting site including a downloadable magazine:  Digital Parenting - Vodafone UK News Centre  with a specific link around social media article: Social media on trial: Who's protecting our kids? (vodafone.co.uk)

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HLE Padlet: Parents are the first teachers

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HLE Padlet: Parents are the first teachers

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A parent/carer friendly guide, to their child's learning and development in the early years foundation stage.

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Practical, early years SEND assessment resources that you can use to help children with SEND.

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Help for early years providers : SEND assessment guidance and resources

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The resources have been developed by Dingley’s Promise in collaboration with the Department for Education.

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The brochures below include early years and childcare courses taking place during autumn 2023. Further dates and titles will be added to these brochures throughout the term. Please refer to the Mailing List section below to ensure you are subscribed to receive emails when we add new training opportunities.

The majority of courses will take place online using Zoom or Teams, however, some courses are scheduled to take place face to face. Please check the venue details for each course carefully before you apply.

Settings can apply for multiple places per course, however, a maximum of 4 spaces* per setting will be allocated initially to ensure fairness of opportunity. Additional members of staff will be added to a waiting list and allocated a place should the course have spaces prior to the start date.

*1 space per setting for Signalong Introduction and Signalong Routines workshops due to reduced training group size.

EYFS Training Brochure Autumn 2023

Health and Safety Training Brochure Autumn 2023

Inclusion/SEND Training Brochure Autumn 2023

Leadership and Management Training Brochure Autumn 2023
Safeguarding Training Brochure Autumn 2023
Early Years and Childcare Training Summer 2023

EYFS Practice Training Brochure Summer 2023

Health and Safety Training Brochure Summer 2023

Inclusion/SEND Training Brochure Summer 2023

Leadership and Management Training Brochure Summer 2023

Safeguarding Training Brochure Summer 2023

First Aid Training

12 Hour Paediatric First Aid courses are available to book with Norfolk Adult Learning. Please type 'Level 3 paediatric first aid' into the search bar on the site for a list of courses in Norfolk this term.

If you are unable to book with Norfolk Adult Learning please email earlyyearschildcare@norfolk.gov.uk for advice on your options.

Applications for training must be made at least 24 hours** prior to the course start date. We are unable to accept bookings after this time. If the course is taking place on a Monday we would need you to apply by the morning of the Friday before in order for your booking to be processed.

Joining instructions are emailed 3 days prior to the start of the course (unless you have applied late, then you will receive them 24 hours in advance of the start of the course).

If you are booked on to a course please ensure you have the joining instructions 24 hours in advance of the course so there is time to contact us if there are any issues.

**48 hours for courses in the Safeguarding Training brochure.

If you would like to be kept up to date with future training opportunities and early years developments, please subscribe to our email newsletter service

FAQs
How do I pay for training?
If there is a charge for your course, your setting will be invoiced after the training takes place - usually towards the end of each half term period. You must pay promptly to avoid your future training applications being affected.
What happens after I've applied?
We will email you regarding your training application within 24 hours (during business hours, Monday-Friday). If you fail to receive any communication from us during this time frame you will need to contact us to check on the status of your application, in order to avoid any unnecessary non-attendance fees. It is the responsibility of the setting to check on the progress of applications if you fail to receive anything from us.
What should I do if I cannot attend a course?
If you are unable to attend a course you must email your name, setting and details of the course you're cancelling your place on to earlyyearschildcare@norfolk.gov.uk

You will receive an email acknowledgement confirming the cancellation.
*We do not accept cancellations by phone* Cancellation and Non-Attendance Charges:

Cancelled place more than 24 hours' notice - No charge

Cancelled place less than 24 hours' notice - Cost of the place

No notice, didn't turn up or didn't fully complete a course with advertised costs - Cost of the place

When will I get my certificate?
If there is no charge for the training, certificates are issued after the training has taken place and will be emailed to you. If there is a charge, certificates are issued after the invoice has been paid (invoices are sent towards the end of each half term period).

If you did not find what you were looking for please contact the Early Years Learning & Achievement Service by email earlyyearschildcare@norfolk.gov.uk , alternatively call 01603 222300

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Safeguarding Children & Young People in Norfolk - NSCP

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NSCP believes that safeguarding children is everyone’s responsibility. We want to make sure that all children and young people in Norfolk feel safe and cared for.

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Language Line Access code 411429

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What is Language Line?

Language Line is a telephone interpreting service that connects via telephone individuals who wish to speak to each other but do not share a common language. The telephone interpreter converts the spoken language from one language to another, enabling listeners and speakers to understand each other.

Why we sometimes need to use professional interpreters

If it is clear an interpreter is required, then it is strongly recommended a professional interpreter be used. Failure to provide, or failure to provide the right standards of interpretation, could lead to worse outcomes and ultimately higher costs for both service users and your organisation. Research shows using friends, family members (it is always inappropriate to use children) or untrained/unqualified interpreters often risks compromising accuracy, misinterpretations, neutrality, omissions, additions and may result in breaches of confidentiality.

Language Line uses professional qualified interpreters ensuring both parties are able to communicate their needs clearly.

It is important to consider/provide a Language Line interpreter when:

A non-English speaker indicates that an interpreter is needed

The person does not appear to understand what you have said

The person cannot communicate fluently in English

In some cultures it may be polite to say yes even if the question s not understood

Telephone interpreters (Language Line) can be used for:

Obtaining accurate essential information prior to admission

Routine noncomplex meetings

Short interviews, including unplanned emergencies

Giving updates on progress

Reminders of pre booked appointments

Contacting parents at home

Cancelling or explaining events

Accessing languages that are difficult to source

How much does it cost?

This service is FREE to all early years providers in the private, voluntary and independent sector including childminders. The actual cost of using language line is paid for by Norfolk County Council Early Years Team. Telephone interpreters are charged per minute of interpreting and it is important you make sure you contact the Early Years Advice Line following any use of this service to inform them of the actual time of any conversations.

Information you will need when using Language Line

Access code - available from the early years advice line

Name of your organisation

Your name and language needed

Your clients telephone number, if they are not with you

Context of the conversation

How to use the telephone interpreting service
The non-English speaker IS with you:

1. Dial 0800 169 2694

2. Give ID code and organisation name to operator

3. Request language

4. Non-English speaker connected to interpreter

The non-English speaker is NOT with you:

1. Dial 0800 169 2694

2. Give ID code and organisation name to operator

3. Request language

4. Give non-English speaker's phone no. to operator

5. Operator calls non-English speaker

6. Non-English speaker connected to interpreter

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Language Line is a telephone interpreting service that connects via telephone individuals who wish to speak to each other but do not share a common language. The telephone interpreter converts the spoken language from one language to another, enabling listeners and speakers to understand each other.

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Learn how to support multi-lingual children and make learning opportunities that are not dependent on the child’s English ability.

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Help for early years providers : English as an additional language (EAL)

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Excellent resource to support early years providers, produced by EECERA. The education toolkit is a global play based resource for children aged 2-7 years that aims to approach and mitigate the challenges that refugee or migrant children may face in their new country. It aims to support early years educators by introducing ideas and concepts about refugee and migration experiences in a trauma informed way.

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The education toolkit is a global play based resource for children aged 2-7 years that aims to approach and mitigate the challenges that refugee or migrant children may face in their new country. It aims to support early years educators by introducing ideas and concepts about refugee and migration experiences in a trauma informed way. The toolkit is based on the themes of the international event produced by the organisation Good Chance - 'The Walk'

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The education toolkit is a global play based resource for children aged 2-7 years that aims to approach and mitigate the challenges that refugee or migrant children may face in their new country. It aims to support early years educators by introducing ideas and concepts about refugee and migration experiences in a trauma informed way.

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https://www.norfolk.gov.uk/safety/migrants-refugees-and-asylum-seekers/ukraine/ukraine-support-for-hosts

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Early years foundation stage (EYFS) statutory framework

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The standards that school and childcare providers must meet for the learning, development and care of children from birth to 5.

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Includes advice, guidance, criteria, pupil premium, SEN funding, forms, templates, payment dates, hourly rates

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Here are some useful guidance documents and forms to help you understand and be able to complete Being 2 Progress Checks.

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Early years inspection: toolkit, operating guide and information

Guidance for inspectors and providers on inspecting registered early years settings in England under the renewed education inspection framework, available for use from 10 November 2025.

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Guidance for inspectors and providers on inspecting registered early years settings in England under the renewed education inspection framework, available for use from 10 November 2025.

Find guidance for early years inspections in England:

early years inspection toolkit - what inspectors and early years providers use to discuss the quality of provision on inspection

early years inspection operating guide - a step-by-step guide for inspectors on how to inspect a registered early years setting

information about early years inspections - for staff and leaders, parents and carers and the wider public

Education inspection framework

The education inspection framework explains why we inspect registered early years settings and other educational provision, including the legal requirements.

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Early years inspection: toolkit, operating guide and information

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Guidance for inspectors and providers on inspecting registered early years settings in England under the renewed education inspection framework, available for use from 10 November 2025.

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This links gives information to help with your practice relating to EAL, parents, curriculum, and food sensory education. It also has information regarding safeguarding and welfare, the areas of learning and meeting the needs of all children in your setting.

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We'd also like to use analytics cookies so we can understand how you use this service and make improvements.

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Section outlining all forms needed for training and resource purposes from the Norfolk Safeguarding Children Board.

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this is from JON and gives a pdf around visual support

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if you click the blue link for targeted offers you will get information and resources for courses that will help parents

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Important
Please note that any requests for a Family Support practitioner (formerly Family Focus) are now made through a consultation with the Children's Advice and Duty Service (CADS) on 0344 800 8021. View targeted courses currently on offer
Step-by-step-guide

Includes links to supporting documents and forms which partners will use during the process. You can download forms to complete them. Use the button links to upload your forms.

You might find frequently asked questions about the Early help assessment and plans useful.

Step 1

Early help registration and request for support form

Alternatively, download and complete the Early help registration and request for support form.

Check: This must be completed with all adults and age appropriate children before support can be offered to ensure they consent to support. By signing the Early help registration form families agree to sharing information as set out in our privacy notice. This contains a list of organisations Norfolk County Council Children's Services share information with.

Individual organisations will have to direct families to their privacy notices to ensure they understand how their personal information is stored and used.

Step 2
Upload Early help registration and request for support form
Step 3

Download and complete an Early help assessment and plan. You might want to use the Signs of Safety model tools and resources to complete the form.

Step 4
Upload the Early help assessment and plan
Step 5

Contact the appropriate family network, workers and agencies to arrange the families meeting and update your Early help assessment and plan as required. Arrange the meeting with the family, children and other organisations who are involved.
Download the Early help review.
Step 6

Upload the updated plan after every meeting. Pass on a copy to all those who are in the plan.
Upload the Family Support Process delivery plan and/or review
Step 7

Finally, when is agreed the goals are met and the support is completed, complete the Ending our plan.

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Please note that any requests for a Family Support practitioner (formerly Family Focus) are now made through a consultation with the Children's Advice and Duty Service (CADS) on 0344 800 8021. View targeted courses currently on offer Includes links to supporting documents and forms which partners will use during the process.

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Child Monitoring Tool and Action Plan

The child monitoring tool enables practitioners to assess the developmental level of children's speech, language and communication. It is structured across 4 strands which, although appear separate, are interlinked.

It is proposed that observations link to the best fit for a child in each strand (see information on the reverse of the tool). The information is to be put onto the overview sheet along with the child's chronological age in months. The developmental stage needs to be compared to the child's chronological age to establish if the child is 'at risk of delay', 'as expected' or 'ahead' (see information on the reverse of the tool).

This is a very powerful and informative tool and should be used on a regular basis to link outcomes to learning language across the provision.
Child Monitoring Tool Child Monitoring Tool Action Plan
For use with PFTS:
Child Monitoring Tool Cohort Tracker Frequently Asked Questions

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The child monitoring tool enables practitioners to assess the developmental level of children's speech, language and communication. It is structured across 4 strands which, although appear separate, are interlinked. It is proposed that observations link to the best fit for a child in each strand (see information on the reverse of the tool).

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This package has a policy, 'flowchart' and even poo identification sheet! Everything a setting needs to support children from 18 months to 3+ with their toileting needs

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Information to help early years education providers with safeguarding issues

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Use this link to subscribe to any of the NCC Early Years Newsletters (including Safeguarding, Funding & Finance, Training etc)

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Subscribe to our Newsletters

Sign up for our Early Years newsletters to stay up to date with what's happening in Norfolk.

Your email address will be used to analyse communication engagement.

Tick the newsletters below that you would like to receive.

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Information also available from JON:
All About Teeth (justonenorfolk.nhs.uk)

Toddlers and Young Children's Teeth (justonenorfolk.nhs.uk)

Teeth and Toothbrushing (justonenorfolk.nhs.uk)

Amanda Turner

Oral Health Improvement Team

Community Dental Services

Norfolk and Waveney

ohp.norfolk@cds-cic.co.uk

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Promoting oral health in early years is essential to protecting young teeth and establishing good habits. It is also a requirement of the EYFS guidelines: " All settings must promote the good health, including oral health, of children attending the setting."

There are three main themes in good dental health:

Keep sugary and acidic food and drinks to mealtimes

Brush teeth at least twice a day with a fluoride toothpaste

Visit the dentist regularly

Have a look at our checklist for ways to promote oral health and visit our Early Years page in the downloads section where you'll find many ways to bring these messages to the children and their families.

Your snacks and drinks provided in between meals - are they tooth friendly? Visit the Early Years downloads page for tooth friendly and tooth unfriendly posters to use on site and to share with parents.

How you use food and drink as part of celebrations and for marking cultural festivals is important, as sugar frequency can increase due to birthdays, religious/cultural celebrations and learning themes, you can help by having some guidelines about how these are celebrated in a tooth friendly way. Visit the Early Years downloads page for a sample policy document.

Activities for the children can also be downloaded to engage them in learning about taking care of their teeth. This includes a book list, dental role play and other ideas.

Share information with parents and carers via social media messages, the snacks and drinks posters, tips to help with teeth brushing and a brushing chart that you can print and give to them to support with twice daily brushing.

Consider doing supervised toothbrushing with the children once during your day. A guidance document is available in the Early Years downloads section and please contact us to discuss free training and support.

Below are our top picks for toothbrushing videos to use in class/preschool:
*Remember to put the correct amount of toothpaste on the toothbrush though! Pea sized for children aged 3+ who can spit out and grain of rice size for those who are not able yet!*

Hey Duggee Finny the Shark The Tooth Brushing Song
https://www.youtube.com/watch?v=O4wDITXrvrc
https://www.youtube.com/watch?v=3X4Udn7lbuY
https://www.youtube.com/watch?v=oStaJTHgHMU
Dr Ranj and Supertooth star in two short videos that you can share all about caring for children's teeth:

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Promoting oral health in early years is essential to protecting young teeth and establishing good habits. It is also a requirement of the EYFS guidelines: "All settings must promote the good health, including oral health, of children attending the setting." There are three main themes in good dental health: Have a look at our checklist [...]

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The Solihull Approach ‘Understanding Your Child’ is a free online course available for everyone who cares for children aged 0-18 years. It’s there to help you recognise emotions in yourself and your child, and helps you to see how these emotions can impact on behaviour.

The course can help increase your confidence as a parent or carer, so that difficulties encountered in everyday life are reduced by seeing a child’s behaviour from their point of view. A closer relationship between you and your child can develop, resulting in a calmer and happier household for everyone.

Learning is split up into sections and you can drop in and out of the course as you need to. Modules are:

Understanding pregnancy, labour, birth and your baby

Understanding your baby

Understanding your child

Understanding your teenager's brain

Understanding your brain (for teenagers only!)

Understanding your child with additional needs

Understanding your child's feelings (a taster course)

Understanding your child's mental health and wellbeing

Understanding your relationships.

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Here at Just One Norfolk, we are dedicated to providing children and young people’s health services to the community. Find out more about our services

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Acas | Making working life better for everyone in Britain

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Acas is the workplace expert for England, Wales and Scotland. We provide free and impartial advice for employers and employees, training and help resolve disputes.

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See also: Young carers and families - Norfolk County Council
Note from Phil Beck re ECFS support for young carers: Please use the links & share with colleagues regarding support and advice for young carers. I would not suggest that a 4 year old is best supported at a young carers group and if IDWs and EYAs come across children who have been identified as possible young carers then they should be referred for a young carers needs assessment as this will also explore what can be done to address the cared for person’s needs, usually the root cause of children being young carers.

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If there is a Young Carer in your family, or you know a young person under the age of 19 who is regularly looking after a parent, grandparent or sibling who cannot manage without their support, we're here to help. We offer tailored support for the whole family, addressing the practical and emotional needs of the young carer, the person they are caring for and other family members.

Young Carers can find information just for them on our dedicated Young Carers website and by following us on Instagram.

1:1 Support

Our friendly and knowledgeable team can visit your family in your home or a place of your choice to discuss your situation and offer personalised support with:

Understanding and navigating your way through local services

Understanding your family's rights

Accessing entitlements, assessments or grants

Arranging benefits, housing & adaptations

Support for the young carer and their siblings around school or college

Information about local activities & groups for the young carer and the person (or people) that they care for

Our Advisors are trained to provide listening and emotional support and many have personal experience of caring. They can connect you to local support from our partners or from other organisations.

Mentoring for Young Carers

Our experienced Young Carers Support Workers and Youth Workers can work with young carers at home, school or in a group setting, as part of a 3-6 month targeted support programme, to:

Help build confidence & self-esteem

Offer guidance, identifying and resolving issues

Provide emotional and motivational support

Connect with other young carers for peer support & positive activities

Within our 3-6 month targeted support programme, young carers can access opportunities to get together with their peers through local monthly group sessions. There will be separate group sessions for primary (ages 5-11) and secondary (ages 11-18) age groups and will offer age appropriate focus on:

Life Skills e.g. eating well, nutrition & cooking & managing money

Social Development e.g. developing friendships, setting goals and planning for the future

Fun & Play e.g. music, arts, crafts and games

Wellbeing e.g. promoting self-care & building self-esteem and confidence

Transition and Needs Assessments

All Young Carers (under 18) and Young Adult Carers (16+) have the right to an assessment of their help and support needs from Norfolk County Council. In addition, Young Carers approaching adulthood are entitled to a transition assessment.

Our team can offer support with transition planning for older young carers (14+) and young adult carers and their families exploring education & training opportunities and connecting them to specialist information, advice and guidance as required. We will help young carers & their families to access local youth activities and young carers support groups for ongoing support if required.

Education and Training

Young carers and their families can find a wealth of learning & training resources & information in our easy-to navigate Self Help Hub. From short YouTube clips and podcasts through to more advanced on-line courses, there is something for every family member to help care with confidence and look after their own wellbeing. Topics include:

Caring Basics

Mental & Emotional Wellbeing

Nutrition & Diet

Carers' Rights

First Aid & Condition Specific Information (e.g. Autism)

Family members of young carers can access our learning and training events for Adult Carers held across the county. For more information visit the Education and Training section of our website.

Carers Voice

We work closely with Norfolk Young Carers Forum & Carers Voice to ensure that Young Carers & Families have a voice in shaping our services and on issues affecting them. Get in touch to find out more.

Our Partners

The Young Carers & Families Support Service is funded by Norfolk County Council Children's Services and is delivered by Carers Matter Norfolk in partnership with the following local youth and young carers organisations.

Please click h ere or on the image above to view/download our Young Carers & Families Leaflet.

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Young Carers & Family Support - Carers Matter Norfolk

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If there is a Young Carer in your family, or you know a young person under the age of 19 who is regularly looking after a parent, grandparent or sibling who cannot manage without their support, we're here to help.

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Norfolk Positive Behaviour Strategies (PBS)

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Norfolk Positive Behaviour Strategies (PBS)

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Positive Behaviour Strategies (PBS) is a programme for families of children with additional needs produced by our partners in Norfolk Community Health and Care and Family Action. It was developed originally to give group support to families of children who had been referred for assessment by a specialist team. This course will help you think about the messages your child is trying to communicate to you and some practical skills and strategies to help you manage your child in a positive way.

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Norfolk Positive Behaviour Strategies (PBS)

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Here at Just One Norfolk, we understand how much sleep and behaviour play a role in the development of children and young people. Read more about this here.

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The Inclusion Helpline is an advice and support telephone service which supports schools who need help including pupils within their provision. It is delivered by staff with experience in SEND and inclusion.

Contact the service on 01603 307736, from 8.30am to 4.30pm on Monday to Thursday and from 12.30pm to 4.30pm on Friday.

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The Inclusion Helpline is an advice and support telephone service which supports schools who need help including pupils within their provision. It is delivered by staff with experience in SEND and inclusion.

Contact the service on 01603 307736, from 8.30am to 4.30pm on Monday to Thursday and from 12.30pm to 4.30pm on Friday.

The team can undertake some visits to schools when more complex cases require pupil observations.

They can assist with suggesting strategies, reviewing risk management plans and curriculum provision for pupils who are finding accessing provision within mainstream schools difficult. In addition they are able to offer an Inclusion Audit that looks at whole school provision, where it is agreed this would be appropriate.

The team is co-located alongside the Virtual School for SEND, the Virtual School for Looked After, Previously Looked After and Adopted pupils, and works closely with the Norfolk STEPS team.

The team members are:

Vicki Setters - Senior Adviser for Inclusion

Charlotte Mason - Inclusion Partner

Dee Kirk - Inclusion Partner

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The Inclusion Helpline is an advice and support telephone service which supports schools who need help including pupils within their provision. It is delivered by staff with experience in SEND and inclusion. Contact the service on 01603 307736, from 8.30am to 4.30pm on Monday to Thursday and from 12.30pm to 4.30pm on Friday.

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This is a downloadable poster that you can send to settings which allows practitioners to identify what a stress response looks like. You can talk about the behaviour being demonstrated and how understanding it as a stress response can inform the approach they take when responding.

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This updated guidance might be useful.

There are 3 short updates, one for settings on EY register, one for schools, one for childminders.

These are set out FAQ style, with questions like “Do childminders need curriculum maps?” and “do Ofsted prefer paper assessment to electronic records?”.

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Ofsted inspections: what EY providers and practitioners need to know

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Skip to main content We use some essential cookies to make this website work. We'd like to set additional cookies to understand how you use GOV.UK, remember your settings and improve government services. We also use cookies set by other sites to help us deliver content from their services.

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A reference for setting up a provision for 2 year olds which goes through some of the points to think about

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A guide to understand clearly how professionals are expected to handle complaints and concerns about practice in settings.

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Support every child to achieve their best outcomes including children with special educational needs and disabilities (SEND).

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Help for early years providers : Meeting the needs of all children

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Early Years Advice Line resource to support colleagues to have a comprehensive conversation with provider who may be considering excluding a child. This is a tool designed to enable a discussion & develop understanding, not to share with provider directly. The information captured can then be used to plan next steps.

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These links will bring you access to various developmental journeys. This will offer an opportunity of recording, celebrating and supporting the smaller steps of progress children make. You may find one of the Early Support Developmental Journals useful if you know or suspect a child is unlikely to progress at the same rate as other children of the same age, whether or not a particular factor or learning difficulty has been identified and given a name.

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Early years developmental journals - Schools

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Including links to different kinds of journals

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Neurodevelopmental Referral provider support 

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Neurodevelopmental Referral provider support 

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When parents request a GP make a paediatric referral for an child (0-6), early years settings can provide valuable information about the child’s learning, development and progress.

This form has been co-produced with input from Early Years, Speech & Language Therapy and Neurodevelopmental teams. The form is designed to be completed by early years practitioners in collaboration with parents/carers. The information gathered together should be captured on the form, which parents/carers should then take with them, for the GP appointment. The GP will then make a decision to refer for Paediatric assessment, based on the information provided in this form.

Information about learning & development, behaviour & progress observed will strengthen the referral request. Brief summary or bullet points will be most useful in completing the form.

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This multi-professional service assesses children where there are concerns regarding possible neurodevelopmental disorders such as Autism Spectrum Disorders (ASD) and Attention Deficit Hyperactivity Disorder (ADHD).
Who is the Neurodevelopmental Service (NDS) for?
Pre-six assessment service
All under 6s will need to be seen by our Community Paediatricians first before referrals are sent to the Pre-Six Neurodevelopmental Pathway. This is to ensure a thorough medical assessment is completed and available to NDS staff when they meet with you.

The child's assessment could include:

A visit at home

A visit in nursery/school

A clinic-based assessment

Parents/carers and nursery/school may be asked to complete questionnaires

Members of the pre-six assessment team include:

Paediatricians

Clinical Psychologists

Speech and Language Therapists (include representation from East Coast Community Health Care, ECCH, Speech and Language Therapy Service)

Occupational Therapists

Assistant Psychologists

Family Support Workers

Every child will be discussed at a multi-professional panel meeting throughout their assessment and when a final conclusion is made, you will be offered a feedback appointment with a Paediatrician or a member of the NDS team.
Post-six assessment service
Once received, referrals will be triaged by NDS clinicians and a letter will be sent to the referrer and parents to inform of the outcome.

The child/young person's assessment could include:

Initial telephone consultation

A visit at home

A visit in school/college

Clinic-based assessments

Video assessments

The young person, parent/carer and school/college may be asked to complete questionnaires

Members of the post-six assessment team include:

Clinical Psychologists

Specialist Nurses

Speech and Language Therapists

Occupational Therapists

Assistant Psychologists

Family Support Workers

Every child/young person will be discussed at a multi-professional panel meeting throughout their assessment and when a final conclusion is made, you will be offered a feedback appointment with a member of the NDS team.

Referrals
Pre-Six Neurodevelopmental Service
All children referred into this service need to have been seen by a Community Paediatrician. Find out more.
Post-Six Neurodevelopmental Service
All children need to be referred in using the single point of referral (SPOR) referral form. Referrals can be made by GPs or Schools. Find out more.

Downloads
Home referral information School referral information School triage scheme leaflet Education Triage Service - Early Years Settings Information Form
Contact

Mail
Neurodevelopmental Service
St James Clinic
Extons Road
Kings Lynn
PE30 5NU

Telephone
01553 668712

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This multi-professional service assesses children where there are concerns regarding possible neurodevelopmental disorders such as Autism Spectrum Disorders (ASD) and Attention Deficit Hyperactivity Disorder (ADHD). Pre-six assessment service All under 6s will need to be seen by our Community Paediatricians first before referrals are sent to the Pre-Six Neurodevelopmental Pathway.

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This has some questions that providers need to think about when putting together a health care plan. It also has some relevant links that they can use to get more help and advice.

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The requirements, our expectations and further information

A special educational needs and disabilities information, advice and support service

Visit our sister website for SEND guidance for education providers in Norfolk

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Education, health and care EHC plans - Norfolk County Council

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Education, health and care (EHC) plans are used to support children and young people with complex SEND

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information on what happens at a review, what needs to happen before, during and after as well as useful documents and templates.

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Annual review of an EHC plan - Norfolk County Council