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1. Register pilgrims for the Economy Umrah package.

2. Generate pilgrims’ payment receipts in the Kintone app.

3. Print the pilgrims’ data and payment receipts.

4. Ensure that the information, forms, and receipts of the registered pilgrims are filed properly.

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Meeting with industrial supervisor and staff for any update work to do

In charge at the registration counter, ensuring the registration process runs smoothly. Responsible for answering customer inquiries regarding the available packages, especially for those who are interested but require further clarification about the package details.

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1. Meeting with the industrial supervisor and staff to understand the scope of work during the internship.

2. Introduction session with the industry supervisor and staff.

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1. Meeting with industrial supervisor and staff for any update work to do.

2. Learning handled registration counter duties and how provided explanations to customers seeking further information about Umrah packages.

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Hari Raya Aidilfitri (First Day). It was a public holiday and no internship tasks were performed.

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Responsible for answering customer inquiries regarding the available packages, especially for those who are interested but require further clarification about the package details ensuring the registration process runs smoothly at the registration counter.

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Responsible for answering customer inquiries regarding the available packages, especially for those who are interested but require further clarification about the package details ensuring the registration process runs smoothly at the registration counter.

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Hari Raya Aidilfitri (Second Day). It was a public holiday and no internship tasks were performed.

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1. Using the application Facebook to posting umrah packages for information on the available packages that Taif Travel and Tours Sabah offers to customers.

2. Produced a promotional video highlighting the benefits of the Anjum My Stay Umrah package using the CapCut application to ensure high-quality and engaging content.

3. Printed copies of the Umrah packages to be handed out to customers who visit the office for inquiries, ensuring they receive clear and complete information.

4. Write a caption for jemaah who are visiting Amoudi, Hudaibiyyah, and making their intention (niyyah) for their third Umrah, to be used as a social media update on Facebook.

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1. Learning how to post information about the packages offered through the Facebook application

2. Study the all package with the explanation and learn how to explain for the package to interact customers.

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Using the application Facebook to posting umrah packages for information on the available packages that Taif Travel and Tours Sabah offers to customers.

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Creating a more detailed explanation for the new Umrah package poster to update a post on the Facebook app.

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Meeting with industrial supervisor and staff for any update work to do

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Handled registration counter duties and provided explanations to customers seeking further information about Umrah packages.

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In charge at the registration counter, ensuring the registration process runs smoothly. Responsible for answering customer inquiries regarding the available packages, especially for those who are interested but require further clarification about the package details.

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Hari Raya Aidilfitri (Third Day). It was a public holiday and no internship tasks were performed.

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Holiday

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1. Attending to customers who contact or walk in to inquire about the Badal Haji Package. Providing a complete explanation regarding the procedures, payment, and the benefits of performing Badal Haji through Taif Travel & Tours.

2. Creating and editing promotional videos related to the Badal Haji Package using the Teleprompter app for smooth script reading, and CapCut to produce more professional and engaging videos for social media.

3. Conducting a special training session with interns and staff from the Tawau branch, led by Mr. Hazim, the company advisor. He shared useful tips and effective strategies for promoting Umrah packages before going live on social media.

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1. Conducting live sessions on TikTok to effectively promote the "Anjum My Stay" Umrah package, using an interactive approach with viewers to build trust and enhance customer understanding of the package being offered.

2. Responsible for answering customer inquiries regarding the available packages, especially for those who are interested but require further clarification about the package details ensuring the registration process runs smoothly at the registration counter.

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Handled registration counter duties and provided explanations to customers seeking further information about Umrah packages.

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Holiday

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Produced a promotional video highlighting of the Anjum My Stay Umrah package using the CapCut application to ensure high-quality and engaging content.

# data[].attributes.body
Handled registration counter duties and provided explanations to customers seeking further information about Umrah packages.

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Responsible for answering customer inquiries regarding the available packages, especially for those who are interested but require further clarification about the package details ensuring the registration process runs smoothly at the registration counter.

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In charge at the registration counter, ensuring the registration process runs smoothly. Responsible for answering customer inquiries regarding the available packages, especially for those who are interested but require further clarification about the package details.

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Handled registration counter duties and provided explanations to customers seeking further information about Umrah packages.

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Keep posting umrah packages for information on the available packages that Taif Travel and Tours Sabah offers to customers using the application Facebook.

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Handled registration counter duties and provided explanations to customers seeking further information about Umrah packages.

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Responsible for answering customer inquiries regarding the available packages, especially for those who are interested but require further clarification about the package details ensuring the registration process runs smoothly at the registration counter.

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Handled registration counter duties and provided explanations to customers seeking further information about Umrah packages.

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Handled registration counter duties and provided explanations to customers seeking further information about Umrah packages.

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Hear feedback from Umrah pilgrims who have performed Umrah with Taif Travel and Tours Tawau branch.

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Holiday

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Handled registration counter duties and provided explanations to customers seeking further information about Umrah packages.

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1. Using the application Facebook to posting umrah packages for information on the available packages that Taif Travel and Tours Sabah offers to customers.

2. Prepare and print a holiday notice in conjunction with Hari Raya Aidilfitri.

3. meeting with industrial supervisor and staff for discussion of any update work to do

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Handled registration counter duties and provided explanations to customers seeking further information about Umrah packages.

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1. Learning the process of generating official receipts in the Kintone system for customers who have successfully registered for the Badal Haji package.

2. Learned how to register Badal Haji using the registration form.

3. Responsible for answering customer inquiries regarding the available packages, especially for those who are interested but require further clarification about the package details ensuring the registration process runs smoothly at the registration counter.

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1. In charge at the registration counter.

2. Undergoing training on how to register Badal Haji applications through the Kintone system effectively and accurately.

3. Learning the process of generating official receipts in the Kintone system for customers who have successfully registered for the Badal Haji package.

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Labour Day

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Keep posting umrah packages for information on the available packages that Taif Travel and Tours Sabah offers to customers using the application Facebook.

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In charge at the registration counter, ensuring the registration process runs smoothly. Responsible for answering customer inquiries regarding the available packages, especially for those who are interested but require further clarification about the package details.

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In charge at the registration counter, ensuring the registration process runs smoothly. Responsible for answering customer inquiries regarding the available packages, especially for those who are interested but require further clarification about the package details.

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Handled registration counter duties and provided explanations to customers seeking further information about Umrah packages.

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Creating a more detailed explanation for the new Umrah Rahmah package poster to update a post on the Facebook app.

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In charge at the registration counter, ensuring the registration process runs smoothly. Responsible for answering customer inquiries regarding the available packages, especially for those who are interested but require further clarification about the package details.

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Preparation for Umrah Course with Mutawwif Ustaz Aman. All necessary arrangements have been made to ensure the smooth execution of the Umrah Course with Mutawwif Ustaz Aman.

This includes preparing presentation slides, organizing food and beverages, arranging comfortable seating, and setting up audiovisual equipment such as projectors, microphone and screens. These measures aim to provide a conducive learning environment and optimal comfort for all participants.

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Monitoring the progress of the Umrah course to ensure it runs smoothly and efficiently.

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Handled registration counter duties and provided explanations to customers seeking further information about Umrah packages.

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In charge at the registration counter, ensuring the registration process runs smoothly. Responsible for answering customer inquiries regarding the available packages, especially for those who are interested but require further clarification about the package details.

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1. Visit by the CEO of TAIF TRAVEL to Sabah for monitoring at the TAIF branch in Tawau, Sabah in conjunction with the launch of new packages and renewal of commissions to agents and mutawif.

2. Using the application Facebook to posting umrah packages for information on the available packages that Taif Travel and Tours Sabah offers to customers.

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Managing the preparations for the launch event, including arranging a suitable venue, organizing food and beverages for the guests, sending official invitations to mutawwifs and agents, and coordinating the lucky draw session as part of the launch event of the Anjum My Stay, Rahmah, and Ekonomi packages, and providing detailed explanations about the commission structure to mutawwifs and agents.

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1. Conducting food surveys for the launch event of the Anjum My Stay, Rahmah, and Ekonomi packages.

2. Wrapping gifts for the winners in the highest sales category.

3. Preparing the tentative event for the launch event of the Anjum My Stay, Rahmah, and Ekonomi packages, and providing detailed explanations about the commission structure to mutawwifs and agents.

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1. Update a registration data listing for Badal Hajj 2025 in Excel.

2. Generate payment receipts for registered pilgrims in the Kintone app

3. Print the pilgrims’ payment receipts

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1. In charge at the registration counter. Responsible for answering customer inquiries regarding the available packages, especially for those who are interested but require further clarification about the package details.

2. Register pilgrims for the Umrah Rahmah 1447 package through the Kintone app

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Edit videos reels where the original formal background voice was changed to a Sabah version of the voiceover to make it easier for customer understand the content that is being conveyed through the video using the application CapCut.

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Keep posting umrah packages for information on the available packages that Taif Travel and Tours Sabah offers to customers using the application Facebook.

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Handled registration counter duties and provided explanations to customers seeking further information about Umrah packages.

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1. Review the list of pilgrims who have registered for Umrah and are scheduled to depart between July and December 2025 in Excel.

2. Responsible for answering customer inquiries regarding the available packages, especially for those who are interested but require further clarification about the package details ensuring the registration process runs smoothly at the registration counter.

3. Scan the data information of pilgrims who have registered to perform Umrah using a scanner.

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1. Using the application Facebook to posting umrah packages for information on the available packages that Taif Travel and Tours Sabah offers to customers.

2. Make preparations for the Umrah course in terms of surveying food, beverages, and venue, as well as informing the speaker who will be delivering the talk during the course.

3. Promoting the Umrah course poster through social media platforms.

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1. Preparations for the Umrah course in terms of buntings, banners, flyers, and reference materials for the pilgrims.

2. Printing materials for the course.

3. Going out to collect the materials for the Umrah course.

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1. Preparation for the Friday tazkirah titled The Virtues of Fasting on the Day of Arafah, to be delivered live via Facebook platform.

2. Using the application Facebook to posting umrah packages for information on the available packages that Taif Travel and Tours Sabah offers to customers.

3. Creating a more detailed explanation for the Umrah package with agent poster to update a post on the Facebook app.

4. Create a more detailed caption for the new Umrah package poster.

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Conducting the Kursus Umrah Perdana held at Masjid Baitul Farihin, Kampung Kongsi 8, Kabota.

Handling the flow

Interacting with the local villagers

Preparing the presentation slides

Through the Kursus in the village, the company was able to attract the interest of the villagers to perform Umrah and spread knowledge to the local community.

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Holiday Yang Di-Pertuan Agong's Birthday

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1. Creating a more detailed explanation for the new Umrah package poster and sacrificial worship in India package to update a post on the Facebook app.

2. In charge at the registration counter.

3. As a customer service explains to customer ask about the package that have been offered.

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1. List and complete the names and data of Umrah pilgrims who have registered in the Excel application to make it easier

2. Using the application Facebook to posting umrah packages for information on the available packages that Taif Travel and Tours Sabah offers to customers.

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In charge at the registration counter. As a customer service explains to customers who ask about the packages that have been offered

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1. Printing office materials

2. Using the application Facebook to posting umrah packages for information on the available packages that Taif Travel and Tours Sabah offers to customers.

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Holiday Hari Raya Haji

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Holiday Hari Raya Haji

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1. Create and edit memorable memory videos for pilgrims who have performed Umrah using the Capcut application

2. In charge at the registration counter.

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1. Using the application Facebook to posting umrah packages for information on the available packages that Taif Travel and Tours Sabah offers to customers.

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1. In charge at the registration counter.

2. Using Google Meet for discussion on the existing packages, WhatsApp Business, TikTok content, trademark videos for Sabah, and the package page links for Anjum and the Super Jimat package. Overall, this meeting is aimed at improvements for the Sabah branch and the HQ.

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1. Print receipts for Umrah pilgrims who have made payments.

2. Do voiceover for video marketing version Sabah.

3. Do video marketing to attract more customer.

4. Using the application Facebook to posting umrah packages for information on the available packages that Taif Travel and Tours Sabah offers to customers.

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1. Create a marketing video for company location.

2. In charge at the registration counter.

3. Contacting customers for update to find out whether they are still interested or not in the Umrah package offered by Taif Travel and Tours.

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1. Keep posting umrah packages for information on the available packages that Taif Travel and Tours Sabah offers to customers using the application Facebook.

2. Keep edit videos reels where the original formal background voice was changed to a Sabah version of the voiceover to make it easier for customer understand the content that is being conveyed through the video Using the application CapCut.

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1. In charge at the registration counter.

2. Providing information to customers interested in our package and kindly requesting them to let us know whether they are still interested or not through application Whatsapp.

# data[].attributes.body
1. Using the application Facebook to posting umrah packages for information on the available packages that Taif Travel and Tours Sabah offers to customers.

2. Keep edit videos reels where the original formal background voice was changed to a Sabah version of the voiceover to make it easier for customer understand the content that is being conveyed through the video using the application CapCut.

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1. In charge at the registration counter

2. Learn and prepare quotations for customers who request Umrah package quotations.

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1. Keep posting umrah packages for information on the available packages that Taif Travel and Tours Sabah offers to customers using the application Facebook.

2. Edit videos reels where the original formal background voice was changed to a Sabah version of the voiceover to make it easier for customer understand the content that is being conveyed through the video Using the application CapCut.

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1. In charge at the registration counter

2. Contacting customers for update to find out whether they are still interested or not in the Umrah package offered by Taif Travel and Tours

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Responsible for answering customer inquiries regarding the available packages, especially for those who are interested but require further clarification about the package details ensuring the registration process runs smoothly at the registration counter.

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Actively involved in the launch event of the Anjum My Stay, Rahmah, and Ekonomi packages, including providing detailed explanations about the commission structure to mutawwifs and agents.

# data[].attributes.body
1. Using the application Facebook to posting umrah packages for information on the available packages that Taif Travel and Tours Sabah offers to customers.

2. Using the application CapCut to edit videos reels where the original formal background voice was changed to a Sabah version of the voiceover to make it easier for customer understand the content that is being conveyed through the video

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1. In charge at the registration counter.

2. Update the customers who inquired about the packages offered via WhatsApp in the Trello app.

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1. Posting umrah packages for information on the available packages that Taif Travel and Tours Sabah offers to customers using the application Facebook.

2. Edit videos reels where the original formal background voice was changed to a Sabah version of the voiceover to make it easier for customer understand the content that is being conveyed through the video using the application CapCut.

3. Update the customers who inquired about the packages offered via WhatsApp in the Trello app.

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1. In charge at the registration counter.

2. Keep update and provide information to customers interested in our package and kindly requesting them to let us know whether they are still interested or not through application Whatsapp.

3. Edit an image of Umrah pilgrims into a GIF using Canva for a sample page of Taif Travel and Tours Sabah

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1. Using the application Facebook to posting umrah packages for information on the available packages that Taif Travel and Tours Sabah offers to customers.

2. Using the application CapCut to edit videos reels where the original formal background voice was changed to a Sabah version of the voiceover to make it easier for customer understand the content that is being conveyed through the video

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1. In charge at the registration counter.

2. Keep update and provide information to customers interested in our package Umrah and kindly requesting them to let us know whether they are still interested or not through application Whatsapp.

# data[].attributes.body
1. Update the customers who inquired about the packages offered via WhatsApp in the Trello app.

2. Using the application Facebook to posting umrah packages for information on the available packages that Taif Travel and Tours Sabah offers to customers.

3. Using the application CapCut to edit videos reels where the original formal background voice was changed to a Sabah version of the voiceover to make it easier for customer understand the content that is being conveyed through the video

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1. In charge at the registration counter.

2. Providing information to customers interested in our package and kindly requesting them to let us know whether they are still interested or not through application Whatsapp and update to Trello apps.

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1. Using the application Facebook to posting umrah packages for information on the available packages that Taif Travel and Tours Sabah offers to customers.

2. Preparing luggage and ihram garments for jemaah who have registered for Umrah, as part of the essential items provided by the company.

3. Updating the information of customer who have registered for Umrah to ensure all data is accurate and complete before the departure date.

4. Conducting a TikTok Live session to promote the new Umrah package, which now includes domestic flights from Sabah. The live session aims to provide direct explanations to customers and answer inquiries in real-time to build trust and interest in the package offered.

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1. In charge at the registration counter.

2. Keep update and provide information for customers interested in our package latest or old and kindly requesting them to let us know whether they are interested with the package through application Whatsapp.

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1. Keep posting umrah package for information on the available package that company offers to customers through the Facebook.

2. Keep edit video reels with he original sound background was changed to a Sabah Version of the voiceover to make it easier for customer understand the content that being conveyed through the video.

# data[].attributes.body
1. In charge at the registration counter.

2. Providing information to customers interested in our package and kindly requesting them to let us know