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Online parenting courses are a great way to get advice and learn new skills in the comfort of your own home and at times to suit you. All of our courses are filled with helpful techniques and ideas that we are sure will help you become a confident and happy parent. Crucially, you can do our course whenever and wherever suits you and work through it at our own pace but you will need to complete the course in 60 days from enrolment.

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Get support with parenting through our online parenting courses

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The course consists of six workshops, lasting up to two or three hours, providing learning, support and advice on various aspects of being autistic. This can be pre, during or post your child’s assessment/diagnosis. The workshops are open to family members and others closely associated with the care and support of the child. Professionals may only attend in their capacity as parents or carers.

Each session will cover a different area with the aim of increasing understanding of your child’s perception of the world, and how this may show itself in how they react to everyday situations.

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Autism Hampshire offers workshops for families of autistic children and young people, which are funded by the local councils and CPD accredited.

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Youth Options - NVR (referral via professional)

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Youth Options - NVR (referral via professional)

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Understanding your child with additional needs (free online course)

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Understanding your child with additional needs (free online course)

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Hampshire Safeguarding Children's Partnership - free courses

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Hampshire Safeguarding Children's Partnership - free courses

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Offers a selection of different online courses look at supporting parents with managing challenging behaviours (Solihull Approach), debt management, "Arguing Better" and more.

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Everyone needs a hand with their relationship sometimes. Add kids into the mix, and there can be lots of extra pressure on you both, as you juggle looking after yourselves and your little (and not so little) ones.

The Relation Kit includes short videos exploring different ways to handle relationship stress, as well as mindfulness activities and affirmation cards for when you need a moment of peace and encouragement.
Relation Kit - ...

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Free courses for parents/ carers - Hampshire SCP

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Everyone needs a hand with their relationship sometimes. Add kids into the mix, and there can be lots of extra pressure on you both, as you juggle looking after yourselves and your little (and not so little) ones.

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Free online courses for ALL parents, parents-to-be, carers, grandparents and teens living in Hampshire. Plus courses for professionals working with children.

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Solihull Approach | Parenting - We're all about emotional health and wellbeing!

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Book Click here to book Solihull Approach training or event. An exciting, well-established model that really works! Welcome to the SOLIHULLAPPROACH Are you a parent? Go to inourplace to discover our range of online courses. Go to inourplace We’re all about emotional health and wellbeing! Across the UK and internationally, the Solihull Approach supports mental

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Sexual Trauma & Abuse Restorative Therapies

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Sexual Trauma & Abuse Restorative Therapies

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Welcome to the START website. START is a new sexual trauma service, operating across Central, West and North Hampshire, bringing together the previous RASAC (Rape and Sexual Abuse Counselling Service) supporting Central, West and North Hampshire and BRASACC (Basingstoke Rape and Sexual Abuse Crisis Centre), also operating in the North of the county. RASAC has been in operation since 1995 and BRASACC since 1985.
The core service offered by START is a confidential, specialist counselling and support service for anyone who has experienced sexual abuse and/or sexual assault, resulting in sexual trauma. The services are offered to everyone, regardless of age, gender, sexuality, ethnicity, cultural or religious background. The duration of counselling varies by individual, with an agreement covering the services we will deliver and the commitments to be made by the client, agreed at an initial assessment interview. The counselling service is free, within NICE guidelines, but for those living outside our core geographic areas, we offer a chargeable service.

In addition to counselling, we offer Peer Support Groups in locations across the county and therapeutic residential week-ends, focused on enabling clients to better manage the impact of their trauma. We also have Friends of START advisory panels which help us to improve our services and organise fundraising events.

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START - Sexual Trauma & Abuse Restorative Therapies

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Welcome to the START website. START is a new sexual trauma service, operating across Central, West and North Hampshire, bringing together the previous RASAC (Rape and Sexual Abuse Counselling Service) supporting Central, West and North Hampshire and BRASACC (Basingstoke Rape and Sexual Abuse Crisis Centre), also operating in the North of the county.

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Preventing and Responding to Domestic and Sexual Abuse

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Preventing and Responding to Domestic and Sexual Abuse

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Stop Domestic Abuse's services cover the whole of Hampshire, including Southampton and Portsmouth.

All of our services can be accessed by calling

Our Advice Line for all parts of Hampshire is open for victims, perpetrators and their family and friends and professionals from 9.30am-5.30pm Monday-Thursday and 9.30am-5.00pm on Friday.

Emergency Refuge Accommodation - OUT OF HOURS

If you experience any difficulties getting through please contact the mobile numbers below.

If you need refuge accommodation out of our normal working hours on
Monday-Thursday evenings please call 07771 125991.

If you need to access emergency refuge accommodation at any time over a
weekend or on a bank holiday please call 07501 378314.

Please do not call these mobile numbers between 9.30am-5.30pm Monday-Thursday and 9.30am-5.00pm on Fridays (unless it is a Public Holiday) as they won't be answered.

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Our Advice Line for all parts of Hampshire is open for victims, perpetrators and their family and friends and professionals from 9.30am-5.30pm Monday-Thursday and 9.30am-5.00pm on Friday. If you experience any difficulties getting through please contact the mobile numbers below. If you need refuge accommodation out of our normal working hours on Monday-Thursday evenings please call 07771 125991.

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Text YM to 85258.

Provides free, 24/7 text support for young people across the UK experiencing a mental health crisis.

All texts are answered by trained volunteers, with support from experienced clinical supervisors.

Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus.

Texts can be anonymous, but if the volunteer believes you are at immediate risk of harm, they may share your details with people who can provide support.

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Get Urgent Help | Support If You're Struggling

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Text YM to 85258. Provides free, 24/7 text support for young people across the UK experiencing a mental health crisis. All texts are answered by trained volunteers, with support from experienced clinical supervisors. Texts are free from EE, O2, Vodafone, 3, Virgin Mobile, BT Mobile, GiffGaff, Tesco Mobile and Telecom Plus.

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Where to get urgent help for mental health - NHS

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Where to get urgent help for mental health - NHS

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you are not able to speak to your local NHS urgent mental health helpline

you need help urgently for your mental health, but it's not an emergency

you're not sure what to do

111 will tell you the right place to get help if you need to see someone.

You may be able to speak to a nurse, or mental health nurse, over the phone.

A GP can advise you about helpful treatments and also help you access mental health services. You may be able to refer yourself to some services.

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Where to get urgent help for mental health

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You may need urgent help for mental health for many different reasons. Some people call it a crisis, an emergency or a breakdown. It's important to know that support is available, whatever you're going through.

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24/7

You can text us any time, day or night.

Confidential

Your messages with us are confidential and anonymous.

Free

It is free to text Shout from all major mobile networks in the UK.

Get involved

Donations doubled in the Big Give Christmas Challenge

Simply support Shout's Big Give campaign by midday on 5 December, and your donation will be doubled!

Can you help us hit our match funding target of £50,000 and support a further 5,000 people this winter?

Find out more

Get help

Ways to cope with upsetting events in the news

If you're feeling overwhelmed, anxious or sad about what's going on in the news, know that you're definitely not alone. Here are some actions we can take to help us cope better through times like this.

Find out more

I think Shout saved my life tonight... no one has ever made me feel so safe, listened to and understood

Shout texter

GET HELP

Online resources and support

However you're feeling right now, you don't have to face it alone. We're here to support you with your mental health.

Take a look at our resources, information and support, find further help or reach out to one of our volunteers.

Resources for you

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Shout - UK's 24/7 Crisis Text Service for Mental Health Support

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Shout 85258 is the UK's first 24/7 text service for anyone in crisis. Get free, confidential mental health support anytime, anywhere. Text 'SHOUT' to 85258.

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Samaritans works to make sure there's always someone there for anyone who needs someone. Read more.

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Grief is a natural response to losing someone who is important. It can be a very painful set of emotions, and everyone experiences it differently. The important thing is to allow yourself time to grieve for as long as you need to.

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Grief is a natural response to losing someone who is important. It can be a very painful set of emotions, and everyone experiences it differently. The important thing is to allow yourself time to grieve for as long as you need to.

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https://open.spotify.com/show/5YxmCnkQ5IgVIhdG3hjm5M

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We and our partners use cookies to personalize your experience, to show you ads based on your interests, and for measurement and analytics purposes. By using our website and our services, you agree to our use of cookies as described in our Cookie Policy.

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Helping Children Smile Again with Amanda Seyderhelm

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Listen to Helping Children Smile Again with Amanda Seyderhelm on Spotify. How do I talk to bereaved children about grief and loss? Set up a therapeutic storytelling group in my class? Build resilience in my team?

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Book suggestion - Badger's Parting Gifts

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Book suggestion - Badger's Parting Gifts

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Badger's Parting Gifts: 35th Anniversary Edition of a picture book to help children deal with death

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Badger's Parting Gifts: 35th Anniversary Edition of a picture book to help children deal with death: Amazon.co.uk: Varley, Susan: Books

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The Invisible String is a lovely story which offers reassurance to children who may be dealing with loss, loneliness or separation from a loved one. 

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Skip to content

-PARENTS MAGAZINE

" The Invisible String by Patrice Karst is a heartwarming story that reassures children that even though they can't always be with a loved one, they're always in each other's hearts."

-TONY ROBBINS

THE INVISIBLE STRING book is "a beautiful way to begin to try, as parents, to instill in children the impenetrable power of the heart, the energy of love, and the flow that can be felt from the grace in every moment."

―United Way (Life Lessons for Little Ones)

"If I could only have one book to use for counseling purposes, this would be it. This book is extremely versatile. It can be used for any type of separation, loss."

―The American Academy of Pediatrics

"Delivers a particularly compelling message in today's uncertain times that though we may be separated from the ones we care for, love is the unending connection that binds us all."

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The Invisible String Book - Patrice Karst | Loneliness | Loss

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Skip to content -PARENTS MAGAZINE " The Invisible String by Patrice Karst is a heartwarming story that reassures children that even though they can't always be with a loved one, they're always in each other's hearts."

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Winston's Wish is the UK's childhood bereavement charity. We support children and their families after the death of someone important.

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Take a look at the downloads section on the home page where you will find free booklets with advice and support. We also have copies of these in school.

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Home page for Simon Says Child Bereavement Support charity showing support activities and ways you can support the charity.

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As a parent or carer, you can take small steps to help your child's wellbeing as well as your own. You can do this by starting with the basics.

Using the back to basics approach can empower you to take control of the 5 Ways to Wellbeing.

Consider one area at a time. Think about your home environment and what small changes you can make together as a family.

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https://www.familylives.org.uk

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Real Estate Insights: Market Trends, Investment & Lifestyle | Lucas Fox Blog

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Stay updated on Spain's property market with Lucas Fox. Explore investment opportunities, legal guidance, lifestyle trends, and the latest news shaping the real estate landscape.

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Short video with slides about Positive Parenting (recorded by our Family Support when she previously worked at Botley Primary)

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Short video with slides about Positive Parenting (recorded by our Family Support when she previously worked at Botley Primary)

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https://www.loom.com/share/7901c9408cdd424fbaf3de8bd48fe6db

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What To Do After You Yelled At Your Child

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What To Do After You Yelled At Your Child

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Important Phrases When Your Child Is Struggling

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Important Phrases When Your Child Is Struggling

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5 Rituals for a Positive Morning Routine

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5 Rituals for a Positive Morning Routine

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Did you know?

If a GP needs to refer you for a physical or mental health condition, in most cases you have the legal right to choose the hospital or service you'd like to go to.

This will include many private hospitals if they provide services to the NHS and it does not cost the NHS any more than a referral to a standard NHS hospital.

You can also choose a clinical team led by a consultant or named healthcare professional, as long as that team provides the treatment you require. Find out more about choosing a hospital or consultant and choosing a mental health service.

You can book your appointment via the NHS e-Referral service. It can be done while you're at the GP surgery, or online, using the shortlist of hospitals or services provided in your appointment request letter. The shortlist is selected by your GP, so make sure you tell them about your preferences during the appointment.

To agree on the shortlist, you and your GP can compare information about hospitals or consultants on this website, including quality outcomes, waiting times, parking and travel. Use the services near you link to make an informed decision before booking.

You have the legal right to ask for your appointment to be moved to a different provider if you're likely to wait longer than the maximum waiting time specified for your treatment.

The hospital or integrated care board (ICB) will have to investigate and offer you a range of suitable alternative hospitals or clinics that would be able to see you sooner. Read the guide to waiting times for more information.

Find out more about:

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Find out about your right to choose where you have your NHS treatment.

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An introduction to Autism  (55minutes video)

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An introduction to Autism  (55minutes video)

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Hampshire and IOW Healthcare NHS Foundation Trust

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Autism Central for Parents and Carers | Autism Central

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Autism Central offers a wealth of resources for parents, carers and personal assistants of autistic people in England – from articles and learning materials to signposting you to services and support in your local area.

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Do you think your child is autistic or have they been recently diagnosed?If the answer is yes, you will have many questions about what to do next. Ambitious about Autism’s Right from the Start parent toolkit is here to help.

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Donate

Please give today and help Autism Hampshire to be there for autistic people, and their loved ones, when they most need us.

Care

Working for Autism Hampshire can be both rewarding and challenging. Do you have what it takes? If think that you do, it would be great to hear from you.

Contact

Our friendly staff are ready to help you. Get in touch and we will do our best to answer your questions and help you find the information that you need.

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Please give today and help Autism Hampshire to be there for autistic people, and their loved ones, when they most need us. Working for Autism Hampshire can be both rewarding and challenging. Do you have what it takes? If think that you do, it would be great to hear from you.

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Barnardos: Children with a parent in prison

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Barnardos: Children with a parent in prison

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Children who have a parent in prison can feel isolated and ashamed and most feel unable to talk about it because they’re scared of being bullied. Read more.

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https://www.prisonadvice.org.uk/pages/faqs/category/tell-my-child

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You and your child may experience a real sense of loss, missing the company of the loved one who is in prison.

The typical "stages of grief" model may help you understand how your child reacts:

Your child may show signs of disbelief and laughter, and askif the person telling them the news is joking. In response, they may switch to auto-pilot and try to carry on as normal; or they may have an extreme reaction, sobbing uncontrollably.
Supporting your child through shock:
Do not appear alarmed at the child's response - especially if it seems inappropriate (eg laughter). It is important to reassure your child that feelings of numbness/disbelief are normal. When you are explaining the situation to the child, it is important to keep your language clear and simple so that there is no misunderstanding. Importantly, reassure the child that you are there for them and will listen to and answer their questions

Your child may not accept the loss and pretend that nothing has happened, refusing to believe that their family member is gone. This may result in them lying about the situation, to others and to themselves
Supporting your child through denial:
Give your child time to process and accept the truth - denial is a protective mechanism and the child will move passed this with time. It is also important to talk openly with the child - reassure them that they can talk to you about what has happened and that they won't get in trouble for asking questions about imprisonment

Your child may be mad at the world and blame others. They may get easily frustrated and over-reactive, blowing up over the smallest event. They may also use anger to cover up their hurt/sadness, and lash out at those not involved in the situation
Supporting your child through anger:
If they are hurting themselves/others, explain that whilst it is OK to feel angry, it is not OK to hurt themselves/others. You could encourage your child to have an outlet for their anger in a safe way - eg exercise (running) or hitting a pillow. It is important to reassure the child that they should not feel guilty about being angry at their imprisoned family member - this is a natural response and does not mean that they do not love their family member. It is also key that you remain constant and do not get upset if they get angry towards you: this will reinforce the fact that you are there to support them no matter what.

Your child may try and "make deals" to change the situation - e.g "if Dad comes back I will be good forever" or "if I make the house clean and tidy, Mum will come back"
Supporting your child through bargaining:
Explain that there is nothing they can do that will bring their loved one back - the family member is not in prison because of them and therefore they can't do anything to get them out of prison. Be aware that even in spite of your reassurances, your child may continue to bargain as it makes them feel that they are doing something helpful for their loved one.

Guilt can be seen as anger turned inwards - your child may blame themselves for their family member's imprisonment.

Your child may also feel guilt for any enjoyment they feel, either because they think they shouldn't be happy whilst their loved one is away, or because they feel they shouldn't be happy if their loved one isn't happy - eg feeling guilty for enjoying an ice-cream when Dad can't enjoy an ice cream in prison
Supporting the child through guilt:
Reassurance is key for feelings of guilt - it is important to tell them that they are not to blame. It may also be helpful to explore with your child how and why they feel responsible, and then respond to their reasons by explaining how and why they are not responsible. It is also helpful to encourage your child to talk about how they are feeling/what they are thinking

You may see signs of depression in your child - they may not want to be with their friends, they may withdraw and refuse to go to school, they may continuously cry, and there may be significant changes in their appetite and sleep patterns.
Supporting the child through depression:
Ensure that your child knows that their feelings are important - especially as they may have low self-esteem and feelings of worth. It is also helpful if you can encourage your child to participate in their usual hobbies, sports and existing friendships. It is important to note that there is a difference between showing signs of depression and suffering with depression, and if you become concerned about the child's mental health, you should talk to a GP.

This is where the child acknowledges and believes that the loss is real, and they show signs of being willing to move on - e.g "My brother isn't here anymore" and "I am going to be OK".
Supporting the child through acknowledgment:
Help your child to understand that it is OK to become interested in life again and that this is not disrespectful to their imprisoned family member. You can also reassure the child that although things have changed, this does not mean that they won't have a happy life or an exciting future ahead of them.

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We often hear from parents and carers who are struggling with what to tell their children when a loved one goes to prison. Often they are torn between wanting to hide the truth from the children to “protect” them, and the desire to be open and honest with their children. Here you can fin…

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Supporting families impacted by imprisonment of a family member

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Spurgeons works to improve the lives of families affected by imprisoned fathers. Recent statistics suggest there are now over 312,000 children affected by parental imprisonment.

Research highlights that these children are three times more likely to suffer with poor mental health and more likely to engage in anti-social and criminal behaviour than their peers. They are also at greater risk of poverty, ill health and experiencing housing issues. It has been suggested that 66% of boys with a father in prison will go on to offend.

Therefore, Spurgeons' work with the families of prisoners is vital in helping support the family through the imprisonment, and also benefits their well-being going forward.

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Support for prisoner's families | Help with prison visits

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Spurgeons runs family and prisoner services and provide further support for families of prisoners such as help with prison visits, courses and workshops.

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Make a change today! Discover healthy recipes, food swaps, nutritional advice, and top tips and activities to help the whole family stay healthy.

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https://www.hampshirehealthyfamilies.org.uk/

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Southern Health NHS Foundation Trust and Barnardos are working together to deliver the Healthy Child Programme throughout Hampshire. This website provides details for access to health visiting and school nursing services, workshops for healthy eating and support with post-natal depression.

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From Monday 26th July , we will be open for drop ins between midday and 4pm Monday to Thursday each week. We will be closed Fri, Sat & Sundays.

Drop ins mean you can come in without an appointment and get one to one support, career advice or access to free contraception (condoms) and pregnancy tests. Appointments such as counselling sessions etc. will be available outside of the 12-4pm window during the holiday. We are running a combination of online and in person sessions for counselling and career support depending on each individual situation.

​

Using our Contact Us page

youthinromsey.yir@gmail.com

Or give us a call on: 01794 500581

​

Summer youth activities in southern test valley...

"My counsellor is a great listener and has helped me look at certain aspects of my life in different ways and directions to help me overcome my personal problems."

Youth in Romsey is a support centre that offers a confidential advice, support and information service for young people from the ages of 6-25 years. We offer a variety of services including; counselling, careers advice, sexual health services, youth clubs and an open door to those who need our support.

Help us

provide the best

service to the

youth of Romsey and southern Test Valley

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Youth Services | Youth in Romsey | Romsey

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Youth in Romsey is a support centre that offers a confidential advice, support and information service for young people from the ages of 6-25 years. We offer a variety of services including; counselling, careers advice, sexual health services, youth clubs and much more.

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Counselling is an opportunity to talk to someone in confidence, about anything that is worrying you. This could be about home life, school, college, relationships or just about how you are feeling about yourself.

It's for when you have things going on in your life that you find hard to talk about with people who are close to you.
Counselling is an appointment with the same counsellor every week, who will listen to you and help you explore how you are feeling. You decide if you would like counselling and how long you would like counselling for.
Our trained counsellors are friendly and welcoming and won't make judgements about you or your problems. Your counsellor will never tell you what to do.

We want to make sure our service is excellent and meets the needs of the children and young people who use it.

We ask for feedback from both children and young people, and from professionals. We review all the feedback we receive so that we can ensure that our service is continually improving, relevant and giving you what you need.

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Counselling is an opportunity to talk to someone in confidence, about anything that is worrying you. This could be about home life, school, college, relationships or just about how you are feeling about yourself. It's for when you have things going on in your life that you find hard to talk about with people who are close to you.

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Relate - Children & Young People's Counselling

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Relate - Children & Young People's Counselling

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You may be dealing with:

Bullying

Parents splitting up

Problems at home

Arguments with friends

Feeling isolated

Stress at school

Feeling low

Someone close to you becoming ill or dying

Worries about your relationships.

If you're finding it all too much or are just not feeling like yourself, we're here to help.

Parents and guardians

Are you a parent or guardian who wants to help your child handle changes or a difficult situation in your family? Family Counselling can help you to talk through what's happening and resolve your differences.

What is Children and Young People's Counselling?

You can talk to us about whatever is on your mind. It's confidential and and our counsellors are trained to deal with any problems you may be facing.

Hear from Jack, in the video below, about how counselling helped him deal with his parents' separation.

What kind of problems can you help with?

There are many different issues you might want to talk to someone about.

We've helped other children and young people with the following issues:

"I'm feeling stressed and can't cope with schoolwork"

"My parents are always fighting and I don't know what to do"

"I can't seem to make friends"

"I'm being bullied and I'm worried about telling someone"

"My mum and dad are splitting up and it feels like my fault"

"Someone close to me is dying and I can't cope"

"Nobody understands me and I feel like I have depression"

Having someone to talk you who isn't a part of your school or home life may help you to see your problems from a new perspective.

How much does counselling cost?

Childrens' and Young persons' counselling is £40 a session, unless you are eligible for funded sessions.

Please discuss this when you phone in to arrange the sessions.

How does counselling work?

Your first session can be arranged via zoom or phone and you might find that a friendly chat is all you need.

Counselling will be a chance to talk about whatever you're worried about. Our counsellors won't judge you or tell you what to think or do.

If you have any questions about counselling take a look at our FAQs.

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You may be dealing with: Bullying Parents splitting up Problems at home Arguments with friends Feeling isolated Stress at school Feeling low Someone close to you becoming ill or dying Worries about your relationships. If you're finding it all too much or are just not feeling like yourself, we're here to help.

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Counselling - Family Information & Services Hub

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Counselling - Family Information & Services Hub

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Counselling is a type of ''talking therapy'' and sometimes the term is used to refer to talking therapies in general.

Counselling allows a person to talk openly in a safe and confidential environment. Counsellors are trained to listen and help people to deal with negative thoughts, feelings, challenges and problems.

Counsellors can help with a range of issues including anxiety, depression, bereavement, self-esteem, relationships and life changes.

For parents and carers, it can be an opportunity to talk through their feelings related to their child's diagnosis, concerns for the future or a time to discuss ways through challenging situations.

For young people, counselling can give them a safe time to talk through things that are worrying them, how they feel about their diagnosis or perhaps even help them to make sense of the challenges that they may face in their lives.

Families may find that counselling allows them space to think about possible solutions, resolutions or ways of working together when challenges arise.

Different types of counselling are often given different names and this can be a little confusing.

Counselling can work in a range of different ways so the therapist should work to find a method that suits the client and makes the sessions beneficial.

Some therapists are trained in more than one method, so might combine these during the sessions.

You may hear terms such as ''Cognitive Behavioural Therapies'' (CBT), ''Mindfulness'' and ''Life Coaching'' mentioned when talking about ways in which counsellors work - there is more information on these and other talking therapies here

A young person's school/college or your GP should be able to help you access counselling services in your local area or you might want to search for counsellors yourself.

Many GP surgeries provide talking therapies but if yours doesn't then the GP may refer you to a local service. This factsheet on mental health issues looks at the services that are available across Hampshire.

Additionally, your GP might refer a young person to the local CAMHS service if they offer counselling, and might put carers in touch with a local carers' organisation if there is one. It is also possible to self-refer to CAMHS if you felt that your son/daughter may benefit from their support.

Some schools have therapists working alongside the teaching staff and often sessions take place in familiar surroundings, making some young people feel more at ease.

For some young people technology can provide an alternative way of accessing counselling/ therapy as they may find it easier to talk to someone on a website or through an app.

Before using any online service it is important that parents/ carers are able to check out the site and the qualifications of the counsellors.

Young Minds have a dedicated area, on their website, for young people. There is a lot of information about feelings and emotions as well as the chance to read about other people's journeys.

The Mix aims to take on the embarrassing problems, weird questions, and please-don't-make-me-say-it-out-loud thoughts that people under 25 have in order to give them the best support through digital and phone services.

The British Association for Counselling and Psychotherapy (BCAP) has an excellent website that provides lots of information on types of therapy, how to access support and what happens at a therapy session.

The first counselling session will probably focus on finding out what you want to work through, what you would like to achieve from the sessions and the way that the therapist works. The therapist might suggest different methods that may be helpful.

You will be given time to ask questions.

Counselling sessions are built upon a relationship of trust between the client and counsellor. They are not there to judge the young person/carer or their family but simply to help them work through their concerns and create a plan for moving forward.

It is important that the client feels comfortable with the counsellor as this will allow the sessions to be as successful as possible.

The following websites can help with finding therapists in your local area:

Counselling Directory was set up by a team who know how difficult it can be to find support. Through their own experiences of mental health issues, they have learnt how important having relevant information is and how the right support can help transform lives. Their team is passionate about counselling and we want to promote the huge benefits talk therapy can have. Their website is a confidential service that encourages those in need to seek help and to connect individuals with qualified counsellors in the UK. The site contains information on the common reasons people turn to counselling, as well as articles, news, and events.

The Hampshire Association for Counselling and Psychotherapy (HACP) aims to put people and Counsellors / Psychotherapists in touch with each other.

There are a number of helpful links on the right of this page, which includes organisations that mightbe helpful for you:

Young Minds is the UK's leading charity committed to improving the emotional wellbeing and mental health of children and young people.

Relate - the UK's largest provider of relationship support

Youth Access - YIACS provide a holistic response to young people's social, emotional and mental health needs through a range of services provided 'under one roof', including social welfare advice, advocacy, counselling, health clinics, community education and personal support.

Off the Record - a free, confidential and friendly service, offering information, support and counselling for young people in South Hampshire.

CAMHS - Child and Adolescent Mental Health Service Hampshire

italk is a FREE service for people suffering from depression and anxiety

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Counselling | Family Information and Services Hub

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Some young people with additional needs and/or their families find that speaking to someone about their concerns or how they are feeling can be extremely helpful. Trained counsellors can help people to talk about their experiences and hopefully start to make sense of them. They can also help to find…

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No Limits Advice Centre

No Limits Advice Centre

Given the continuing advice from the government for social distancing, we have made the difficult decision to close the Advice Centre to protect young people and our staff. This includes the DASH service and the Space 4 U service in Southampton and on the Isle of Wight.

Read more

We're still here if you need us

We're still here if you need us

We know this is a challenging time for many children and young people and we're still here to support you. You can call 02380 224224, email [email protected] or talk to a member of our team via our online web chat during our normal opening hours. Click here for the latest information on our services.

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Get Help

No matter what's worrying you, we're here to help. All our staff are friendly and won't judge you or tell you what to do. We'll help you to make choices that are right for you.

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Tom's Story

Tom's Story

Tom was referred for counselling by his parents. He had a sister with disabilities and a recent diagnosis had a huge impact on the family. He was also very stressed with his school work. Counselling helped Tom lean some coping strategies and provide tools for managing stressful situations.

"The service was very kind and understanding. I felt I had support and someone to speak to and trust."

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About No Limits

No Limits is a charity offering free and confidential information, advice, counselling, advocacy and support to children and young people under the age of 26 in Southampton and Hampshire. Young people can come to No Limits for free support on a wide range of issues including housing, homelessness, debt, employment, relationships, sexual health, mental health and substance misuse. Support is offered at the No Limits Advice Centre in Central Southampton and through outreach work delivered in schools and colleges across Hampshire.

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We've helped

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young people supported by No Limits this year

2,865

young people offered counselling

2,117

children and young people visited our Advice Centre

I've been coming here for over 2 years nearly and throughout all my issues with my partner No Limits has helped me so much, even through my prison sentence and now I'm finally sorting my life out they still don't hesitate to always help me. No Limits is 100% LEGEND

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We're still here if you need us

No Limits are still here to provide advice and support. If you are a child, young person or parent and you need support from a member of our team, you can phone 02380 224 224 or email [email protected]

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Given the continuing advice from the government for social distancing, we have made the difficult decision to close the Advice Centre to protect young people and our staff. This includes the DASH service and the Space 4 U service in Southampton and on the Isle of Wight.

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The National Crime Agency's CEOP Education team aim to help protect children and young people from online child sexual abuse.

We do this through our education programme, providing training, resources and information to professionals working with children, young people and their families.

I am:

Respecting me, you, us: building healthy relationships and creating positive cultures is a CEOP Education resource for 12 -14 year olds developed in association with clinical psychologist, Dr. Elly Hanson.

Under 18 and worried about online sexual abuse?
To report, click to visit the CEOP Safety Centre.

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The CEOP Education programme from the National Crime Agency’s CEOP Education Team aims to protect children and young people aged 4-18 from online child sexual abuse.

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Campaigning for change

We fight to change laws to make society safer for children. Our Wild West Web campaign has pushed for new regulations through the Online Safety Bill to make sure websites, apps and games are safe for children to use. But the draft Bill doesn't go far enough to protect children.
Help us end the Wild West Web

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Understanding online safety is tricky for all ages - we have advice and guides to help you learn about staying safe online as a family.

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Welcome to the UK Safer Internet Centre, where you can find online safety tips, advice and resources to help children and young people stay safe online.

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Promoting Online Safety for Children - The Children's Society

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Promoting Online Safety for Children - The Children's Society

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Promoting online safety for children | The Children’s Society

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Understanding online safety and the risks of being online, including grooming and bullying, is vital to keeping children safe online.

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What we do

Help & advice

Helpful information and guidance on a range of key online safety topics.

The Childnet Film Competition 2024 is open!

Do you know any young people aged 7-18 who are passionate about film? Can they tell a good story, create animation or inspire positive change? Would they like to make a short film about online safety?
Then enter the competition now!

Download brand new interactive resource ReelLife!

An interactive resource to help young people aged 9-14 identify the potential risks of social media.
Check out the resource...

Try out the Childnet Digital Leaders Programme today!

A youth leadership training programme empowering young people to educate their peers about online safety.
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Blog

The latest advice and guidance on key online safety issues, as well as information on the latest apps and games.

Free resources to help you teach about online safety.

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Childnet - Online safety for young people

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Helping make the internet a great and safe place for children and young people.

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What parents need to know about age appropriate content

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What parents need to know about age appropriate content

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What parents need to know about setting up smart devices

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What parents need to know about setting up smart devices

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Parent's Guide to Toilet Training Children with Autism

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Parent's Guide to Toilet Training Children with Autism

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https://www.camhsnorthderbyshire.nhs.uk/learning-disabilities-toileting-and-asd

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learning disabilities

Toileting and Children with Autistic Spectrum Disorders (ASD)

Many children with ASD experience problems with toileting. This can include a delay in toilet-training, a reluctance or refusal to use the toilet, or a reluctance to pass urine or faeces at all. There are many ideas about why this might be, although there is little research evidence to back them up. Here are some possible reasons for toilet-training issues:

LACK OF UNDERSTANDING
Children may not understand that urine or faeces are 'waste' material, and may believe that they are losing part of their body. It is hard for many children with learning disabilities to understand that food becomes poo!

GASTRO-INTESTINAL ISSUES
Research on gastro-intestinal issues in ASD is varied, but some studies suggest that children with ASD are more likely to have chronic gastro-intestinal problems. Problems such as constipation can make going to the toilet painful, so the child avoids this, which then makes the constipation worse - the child is stuck in a negative cycle.

NEED FOR CONTROL/ROUTINE
Children with ASD need the world to be predictable, and bowel movements can feel scarily out of their control.

COMMUNICATION PROBLEMS
The child may not be able to let you know when they need to go to toilet, or understand your prompts/attempts to teach them. This can lead to frustration for everybody involved.

MOTOR PROBLEMS
Children who experience some form of delay in the development of their motor skills may not have full control over their bowels and/or bladder. Some children with learning disabilities may never achieve full bowel and bladder control.

LACK OF SOCIAL MOTIVATION

Children with ASD may not understand that toilet training is a healthy and beneficial part of growing up and that wearing a nappy can be socially unacceptable when they are older.

SENSORY ISSUES
Many children with ASD experience significant sensory sensitivities & struggle to manage the sensory input that they receive. This may include a dislike of the noise made by toilets, the sensation of passing urine/faeces, a cold toilet seat, or a preoccupation with water in the toilet.

Ensure the child is ready for toilet training. Some signs of bladder/bowel control are:

Urinating large amounts at once.

Having regular, well-formed bowel movements at predictable times.

Having "dry" periods of around two hours.

Able to follow simple instructions like "go and get the cup".

Indicating that they dislike the feeling of a wet/dirty nappy or pad.

Once you are sure that the child is ready for toilet training, you can help in several ways:

Record when and where the child passes faeces or urine before you begin. Pay attention to the time of day they go, the reaction of the child (did they let you know by crying or going to a particular place?), and how you responded.

Ensure any constipation is treated. If left un-treated, passing faeces can be painful and might cause the child to withhold going.

As a family, it is important to pick the right time. You need to allow toilet training to take priority, for a consistentapproach to be implemented and effortlevels to be maintained.

Accept that it is likely to be stressful for a time.

Ensure their diet includes plenty of fibre, unless you are told otherwise by your child's doctor or dietician.

1. ENFORCING BOWEL CONTROL IS NOT HELPFUL

Although it's important to have clear boundaries and routines to support children with ASD to understand what is expected of them, it's essential to understand that enforcing bowel control could exacerbate existing problems. The child must be ready.

Never use punishment when toilet-training. Making toileting a scary or unpleasant experience for children will not help them to learn, and may make them refuse to go at all (i.e. encourage withholding).

Do not react negatively to 'accidents'. It can be very frustrating for parents, but showing your stress or annoyance can inadvertently teach children that you do not want them to pass urine or faeces (children with ASD can be quite unusual learners). They may not understand that you are angry about when or where they have done it, rather than what they have done.

2. USE REWARDS

Children with ASD are often not intrinsically socially motivated (e.g. by what other people do), so you may need to motivate them in other ways. You may need to continue to reward the child for some tine after successful toilet training, until the behaviour has become part of their routine/habit.

3. MAKE IT FUN

Make the bathroom a relaxing place to spend time in. Be aware of things that would attract the child (e.g. a coloured toilet seat, stickers of their favourite cartoon characters, a soft bath-mat). Equally, be aware of things that would frighten/put-off the child (e.g. the feeling of a particular toilet seat, bright lights).

Don't tell your child to 'push' because this can lead to tensing and less likelihood of a successful bowel movement. Instead, encourage them to relax. You may find that your child is more relaxed after a warm bath.

Blowing bubbles can both entertain your child and encourage bowel movements by recreating a slight pushing motion.

You may decide to encourage the child to spend time in the bathroom playing with toys or water in the sink. However, be wary that, whilst this makes it easier to put/encourage the child onto the toilet by reducing anxiety, it can also confuse children as to the purpose of the bathroom/toilet.

4. PROVIDE THE NECESSARY TEACHING MATERIALS

Social stories can be a good way to help children with ASD to understand what is expected of them. You can create stories (with pictures) to show the whole bathroom/toilet routine (e.g. feel I need to wee, go to the bathroom, take trousers down, sit on toilet etc).

You can create stories to explain that going to the toilet is okay, and that poo and wee are meant to go into the toilet. For more able or older children, you may be able to explain that it is important to get rid of waste from the body.

You can use the child's interests to create examples, such as Spongebob/other character wanting to go to the toilet, and how he/she did it.

You may need to show your child what to do! This can seem embarrassing, but the child will probably be unaware that there is anything to feel embarrassed about, and may learn more from you 'modelling' behaviour than from a book. Alternatively, you could 'model' toileting behaviour using toys or puppets.

5. SCHEDULED SITTING

This is one technique suggested for use with children with ASD where toileting has become very stuck. It should be used in conjunction with the other advice in this section.

Identify times when your child is most likely to have a bowel movement (use a diary to monitor bowel movements as suggested overleaf). Note that 5-20 minutes after meals is a likely time (due to the gastro-colic reflex). Just prior to these times, encourage your child to sit on the toilet for 5 minutes (or a brief time initially). Give them something to occupy them (e.g. a book, handheld computer game, something else they really enjoy).

After 5 minutes, allow the child to leave the toilet; although, if they are happy to stay in the bathroom, this is preferable. After a 10-15 minute break, return them to the toilet for another 5 minutes. Repeat this process for as long as you feel the child will tolerate it without anxiety/tantrums, until the child has had a bowel movement.

Combine this strategy with social stories and rewards for any successful use of the toilet. Try to keep calm and avoid any confrontations. Consider waiting until the school holidays, when you can be more consistent with the approach.

ERIC provide expert support, information and understanding to children and enable parents, carers and professionals to help them establish good bowel and bladder health.
Website

TheNational Autistic Society provides information and support for people with Autism and their families and for professionals. They are a very active organisation and offer some really useful information about strategies and approaches for supporting people with Autism.
Website | Specific page on Toilet Training

The British Institute of Learning Disabilities also have some useful information and further advice about a variety of common issues.
Website

Local Offer is a Derbyshire-specific site which allows you to search for lots of different services, including parenting support groups, in the local area.
Website

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Many children with Autistic Spectrum Disorders experience problems with toileting. This can include a delay in toilet-training or reluctance/refusal to use the toilet at all.

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Southern Health NHS Foundation Trust and Barnardos are working together to deliver the Healthy Child Programme throughout Hampshire. This website provides details for access to health visiting and school nursing services, workshops for healthy eating and support with post-natal depression.

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https://www.bbuk.org.uk/children-young-people/

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Advice on Bladder and Bowel Problems in Children and Young People

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Children and young people Bladder and bowel health Issues affecting the bladder and bowel are very common in children and young people. Here you can find specialist advice to help. varied issues The problems can include difficulties with toilet training, wetting and/or soiling.

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ERIC - The Children's Bowel & Bladder Charity

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ERIC - The Children's Bowel & Bladder Charity

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With your help, we can keep offering free support to those who need us.

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Sleep Support for Children with ADHD and Autism

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Sleep Support for Children with ADHD and Autism

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In July 2020, we joined forces with The Sleep Charity as part of a strong, ambitious mission to empower the nation to sleep better.

Both organisations have worked hard individually, over the years, to achieve change and support to those affected by lack of sleep. By merging, we have strengthened our complementary services to speak with one voice, improve the impact of our work and to raise the profile of sleep as a major factor for health and wellbeing.

The majority of content has now moved over to The Sleep Charity website where you will find a comprehensive resource of sleep information. The Sleep Council website will shortly be removed. Thank you for your support.

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In July 2020, we joined forces with The Sleep Charity as part of a strong, ambitious mission to empower the nation to sleep better. Both organisations have worked hard individually, over the years, to achieve change and support to those affected by lack of sleep.

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A decent night's sleep will help children to learn more effectively and make them less susceptible to minor ailments,

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Hampshire CAMHS - Sleep tips and resources

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Hampshire CAMHS - Sleep tips and resources

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Lots of young people find getting to sleep, staying asleep or waking up a real problem. Disrupted, broken or insufficient sleep can really impact on people’s mood and ability to cope with daily life.

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You can contact the school nursing team directly by email or telephone. They offer a wealth of health related support.

eastleighschoolnurseteam@southernhealth.nhs.uk

Telephone: 02380475844

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About the service

Hampshire Healthy Families was launched in 2020 as a partnership between the Trust and Barnardos. The service is commissioned to support families, parents and carers of children aged from 0-19 years old and to deliver the Healthy Child Programme across Hampshire. This is done by providing access to Health Visitors and School Nurses as well as other services and regular courses to help support child development.

What we do

The Trust's Children and Family Services are split into specialist teams that focus on everything from vaccinations to healthy living advice. Take a look below for more information.

Health Visiting

Health visitors are all nurses or midwives who have completed additional training in public health, which includes child development. Health visitors lead the delivery of the Healthy Child Programme. This national programme consists of a series of developmental reviews, screening tests, vaccinations and information to support parents. Click here to find your local health visiting service.

You can also get support and advice from a Health Visitor by texting our ChatHealth service below.

School Age Immunisations

The School-Age Immunisation Service offers vaccinations to children (aged 4-16) across all Hampshire schools and children who are home educated. The team also work closely with teachers, school nurses and other health professionals to ensure young people receive their vaccinations at the right time. Visit the School Age Immunisations website for more information.

School Nursing

The School Nursing service works in partnership with children, young people and their families to ensure that pupil's health needs are supported within their school and their community. This includes those attending a school within Hampshire and those that are home educated (except Southampton and Portsmouth city schools).

Parents and young people can also get support and advice by texting our ChatHealth service below.

Family Nurse Partnership (FNP)

The Family Nurse Partnership (FNP) is a voluntary programme usually offered to first time young parents aged 19 or under.

We know from research that a healthy pregnancy gives babies the best possible start in life. The relationship parents have with their babies right from the start is crucial for their future health and happiness.

Our family nurses' will provide you with information and support you to make decisions which:

Increase your chances of a healthy pregnancy

Help manage labour

Improve your child's development

Build a positive relationship with your baby and others

Help you plan for the future

Enable you to make lifestyle choices that will give your child the best possible start in life

Enable you to achieve your aspirations (such as finding a job or returning to education)

Research also shows that parents who take part in this programme are more likely to achieve what they want for themselves and their children.
What's involved?
Your family nurse will visit you every one or two weeks from the start of pregnancy until your child is at least one year. Home visits usually last about an hour.

You will share different ideas at each visit with your family nurse and decide together what topics to talk about. Your family nurse will help you develop new skills and make plans for a healthy, happy future for you and your baby.
Contact the Family Nurse Partnership
Email: fnpshft@southernhealth.nhs.uk

Tel: 0300 003 0338

Child Health Information Services (CHIS)

CHIS are responsible for all child health information records for children across Hampshire. The team also help to deliver information to parents around the time their child needs to be vaccinated.

You can find out more about the age they are given and the vaccinations required on the Child Health Information Service website.

ChatHealth 0-5

ChatHealth 0-5
ChatHealth 0-5 is a text messaging service set up to support parents, carers and families of under 5's in Hampshire.

The service is run by local health visitors who have a wealth of experience of working with mums and dads-to-be, babies, toddlers and young children.

The Health Visiting Team are able to support with questions from parents, carers and families relating to a wide range of health and wellbeing issues including crying babies, infant feeding, starting baby on solid foods, sleep and behaviour problems. As well as giving advice, the team can signpost to appropriate services and other support.

How to use it: Text the dedicated number 07520 615720.

Chathealth 11-19

Chathealth 11-19
The ChatHealth text service is an easy way for young people 11-19 to confidentially ask for help with a range of issues. The service is manned by qualified school nurses who have a wealth of experience of working with young people.

ChatHealth allows young people in Hampshire to text messages to a dedicated number 07507 332160; the messages are then delivered to a secure website. Once received, the school nurse will respond to the text within one working day.

ChatHealth is available Monday to Friday from 9am-4.30pm (excluding bank holidays). Any young person who texts the service outside of these hours will receive an automated message with advice of where to get help if their question is urgent.

The School Nursing Team are able to support young people with questions relating to a wide range of health and wellbeing issues including self-harm, relationships, bullying, weight, anxiety, drugs, smoking, stress, body worries, alcohol and sexual health. As well as giving advice, the team can signpost to appropriate services and other support.

Young people are still able to request to see a School Nurse face to face in school or a community setting.

How to use the service: Text the dedicated number 07507 332160

ChatHealth for parents of children and young people in Hampshire aged 5-19.

ChatHealth offers a simple, convenient & confidential text messaging service for parents of children and young people in Hampshire aged 5-19.

The ChatHealth advisor team is made up of school nurses working within Southern Health NHS Foundation Trust. These nurses all have extensive experience of working with and supporting parents of children and young people.

ChatHealth allows parents in Hampshire to text messages to a dedicated number 07507 332417; the messages are then delivered to a secure website. Once received, the school nurse will respond to the text within one working day.

ChatHealth is available 9 am - 4.30 pm on Monday to Thursday and 9 am - 4 pm on Fridays (excluding bank holidays). Any parent who texts the service outside of these hours will receive an automated message with advice of where to get help if their question is urgent.

The Team are able to can support parents with questions relating to a wide range of health and wellbeing issues including healthy lifestyles, toileting, behaviour, sleep, emotional wellbeing and health conditions. As well as giving advice, the team can signpost to appropriate services and other support.

Parents are still able to request to see a School Nurse face to face in school or receive support via a telephone call (with exception of private schools).

Children in Care

The Children in Care service works in close partnership with children, young people, their carers and local authorities to ensure that children and young people's health needs are supported whilst they remain in care and as care leavers.

If you live in care and away from home, you may want to speak confidentially to someone about your worries. The Children in Care Team can listen and help you to get further help and support.

What does the service provide?

Health assessments

Health advice and information for Children in Care

Support for children in care to attend health appointments

The team can also arranage for referals into other services such as; Child and Adolescent Mental Health Services (CAMHS), Sexual health clinics, GP services and stop smoking services .

If you would like to speak to the Children in Care team, please call them on 02382 310475 or email admin-childrenincare@southernhealth.nhs.uk.

If you would like to read more about our integrated health and wellbeing service at Swanwick Lodge Children's Home in Southampton, click here.

How to find us

Children's Management Office, Tom Rudd Unit, Moorgreen Hospital, Botley Road, West End, Southampton, Hants, SO30 3JB

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Hampshire Healthy Families was launched in 2020 as a partnership between the Trust and Barnardos. The service is commissioned to support families, parents and carers of children aged from 0-19 years old and to deliver the Healthy Child Programme across Hampshire.

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Includes further information and advise around sleep, including a sleep diary, tips, and a workshop video.

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Primary Behaviour Service - Sleep Workshop

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School Nurses - 1 hour online sleep workshop (pre-recorded)

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School Nurses - 1 hour online sleep workshop (pre-recorded)

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Watch the school nurses recorded webinar with two of their 0-19 team experts on how to support good sleep in school-aged children.

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Recorded Sleep Workshop - Hampshire Healthy Families

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Support options for people with NRPF | NRPF Network

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Who can get statutory support from social services or the Home Office, immigration options, and how to access legal advice.

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Avenue St. Andrews United Reformed Church - Southampton

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Avenue St. Andrews United Reformed Church - Southampton

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Avenue St Andrew's United Reformed Church, Southampton | Challenging Worship – Warm Fellowship – Committed Service

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The Avenue Multicultural Centre | Avenue St Andrew’s United Reformed Church, Southampton

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The Avenue Multicultural Centre (AMC) is a partnership of organisations consisting of CLEAR (City Life Education and Action for Refugees), Avenue St Andrew’s United Reformed Church and SWVG (Southampton and Winchester Visitors Group). The partnership organisations each offer complementary services w…

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Education and action for refugees.

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CLEAR Project Southampton | Education & Action Refugees

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CLEAR stands for "City Life Education and Action for Refugees" based in Southampton and has been a project of City Life Church since 2001

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https://www.hants.gov.uk/educationandlearning/emtas/new-referrals/asylum-refugee-guide

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Definition of terms 'asylum seeker' and 'refugee'

In most countries a person must apply for asylum before they are recognised as a refugee. An asylum seeker is someone who arrives in a new country and makes an asylum application. It is then up to the Government to decide if their claim meets the definition of a refugee, as below.

The 1951 United Nations Convention on Refugees defines a refugee as someone who has fled their country due to 'a well founded fear of being persecuted for reasons of race, religion, nationality, membership of a particular social group or political opinion'.

Hampshire has relatively few asylum seekers and refugees, although the numbers have risen significantly since 2016. This means that many of them are isolated and very vulnerable. Schools will need to be flexible in their approach and should seek the advice of EMTAS regarding appropriate provision.

Who are unaccompanied asylum seeking children/young people (UASC)?

An unaccompanied asylum seeker (UASC) is a person who, at the time of making their asylum application, is under 18 years of age or who, in the absence of documentary evidence, appears to be under that age and who is applying for asylum in his/her own right and is without adult family member(s) or guardian(s) to turn to in this country. A child is not unaccompanied if he/she is being cared for by an adult prepared to take responsibility for them.

Some of the children and young people seeking asylum attending schools in Hampshire will be unaccompanied. This means that they arrived in the UK without an adult family member or guardian accompanying them. Some of these children/young people will have been placed in Hampshire by another Local Authority. Many of these children and young people will have experienced trauma including the loss of their parents and/or siblings, or will have lived in war conditions. Schools receiving UASC should contact both EMTAS and the Virtual School for advice.

Safeguarding

Trafficked children/young people

Trafficking is when a child/young person is moved either within a country or into a new country for the purpose of exploiting them. They may be controlled by harm, including physical and sexual abuse, or threats of harm to themselves or their family. Fear of Voodoo or Juju may also be used. They are made to work to pay back the cost of their travel to the UK - their debt bond. Children and young people who are not trafficked do not have this debt as usually a family member paid for their travel to the UK before they left their country of origin.

Some of the asylum seeking and/or refugee children and young people in Hampshire schools will have been trafficked. Usually they will already have been identified as trafficked before starting their education in Hampshire. In these cases, detailed information will have been given to the school by the child/young person's social worker on how to keep them safe whilst at school. All UASC will be assumed to have been trafficked until proved otherwise in order to safeguard them.

Occasionally, a child/young person may not already have been identified as trafficked prior to commencing their education in Hampshire. If any school has suspicions that an asylum seeker/refugee may have been trafficked they should immediately report their concerns to the child/young person's social worker, if they have one. If they do not currently have a social worker, Hampshire's Child Protection team should be contacted. They will then initiate a multiagency response to keep the child/young person safe including notifying the Willow team, Social Care, the police, the Home Office and Barnardo's Child Trafficking Advocacy Service. If appropriate a referral will be made to the National Referral Mechanism. The school will be kept fully informed of any strategies that they need to use to keep the child/young person safe.

Inducting an asylum seeking child/young person or refugee into your school

The way that an asylum seeking child/young person is inducted into their new school is key to their future success in education in the UK. It is essential to plan their induction carefully as early as possible. If it is not clear whether a particular child/young person is an asylum seeker/refugee or not it is advisable to proceed with induction as if they may be as much of the following advice is good practice in the induction of any child/young person entering the UK education system from abroad.

As soon as a school knows or suspects that it is to admit an asylum seeking child/young person it should start the process of collecting as much information about the child/young person as possible. In the case of an UASC this process will be part of an Education Planning Meeting (EPM) set up by one of the agencies involved in supporting the UASC such as the Virtual School. A referral to EMTAS should also be made at this stage.

It is also important to try and find out if the child/young person has been to school before in their country of origin. It is quite common for UASCs to have very fragmented education or no formal education prior to coming to the UK. Children/young people who are accompanied may also have experienced disruption to their education due to the situation in their country of origin meaning that regular school attendance may not have been possible.

Decisions then need to be made about which year group to place the child/young person in (in most cases this will be their chronological year group) and which groups or sets to place them in (middle to higher are recommended). For secondary aged asylum seekers/refugees their timetable and subject choices (if applicable) also needs to be considered. Thought also needs to be given to what type of support the child/young person will need. EMTAS can advise schools about this if required.

Pastoral/Welfare

It is important to recognise that asylum seeking/refugee children and young people will almost certainly be showing signs of trauma, particularly if they are UASC. They may have witnessed horrific events. In the case of UASCs, their parents and other family members may have been killed or the children/young people may not know if they are dead or alive. The journey to the UK will also have been quite traumatic in many cases. All asylum seeking/refugee children and young people are also having to cope with living in a new country where they initially may know no-one, learning a new language and starting school possibly for the first time in their lives. They may be living with people who do not share their cultural background, language or religion.

Schools can play an important part by providing stability and a normal routine for asylum seeking/refugee children and young people. It is important that class teachers, subject teachers and any other relevant staff are aware that these children and young people may be suffering from the effects of trauma, loss, separation and change and that this may affect their behaviour in school as well as at home.

Maslow's hierarchy of needs

Maslow's hierarchy illustrates the psychological needs that asylum seeking children and young people will have on their arrival at their new school. It is worth noting that cognitive needs are a long way up the pyramid. It is therefore unlikely that a newly arrived child/young person will achieve or be motivated to achieve academically if their needs lower down the pyramid are not met. The quality of the pastoral and welfare support provided by the school is therefore of utmost importance.

Assessment

There is no single 'test' that schools can administer on admission to assess a newly arrived asylum seeking child/young person or refugee. The assessment process needs to be on-going and ideally initiated within the first two weeks of admission. This will enable appropriate provision to be offered and appropriate learning targets put in place. It is good practice to review the progress and placement of the pupil at least termly.

EMTAS will complete an initial assessment following a referral by a school which will include a Profile Report detailing the pupil's level of proficiency in their home language, an initial assessment of their level of proficiency in English and background information including their past educational experiences. Academies who have not bought into EMTAS will incur a charge for this service.

Actions to take following the completion of the child/young person's Profile Report

Once complete, the profiling process will have identified the areas where the child/young person will need additional support. The school can now decide how to provide this support and should start to provide it as soon as practicable. EMTAS can provide schools with further advice on appropriate support if required. For UASCs some of this support could be funded through the Pupil Premium Plus grant. Other asylum seekers/refugees may qualify for Pupil Premium if their family is receiving support under Part VI of the Immigration and Asylum Act 1999. The child/young person's need for support will change over time so it is important to review the support on offer regularly to check that it is still needed and appropriate.

EMTAS is able to provide a range of types of support for pupils in maintained schools and academies who have bought in to the service. Other academies are able to purchase support if required.

Support available from EMTAS

Hampshire EMTAS can:

provide detailed guidance on asylum seeker/refugee issues including admission to schools/colleges, teaching and learning, pastoral advice, resources, useful contacts

provide a bilingual assistant to translate or interpret

conduct an initial assessment, including writing a Profile Report detailing the pupil's previous education and current achievement levels to enable early and correct placement

provide advice on appropriate teaching strategies

provide advice on the best course of action regarding GCSE choices/other courses when admitting pupils into Year 10 or Year 11

provide in-class support for the child/young person

provide training for school staff

loan the school resources such as bilingual dictionaries, bilingual storybooks for primary aged children and ICT resources such as Talking Pens.

Parents

Entitlement to compulsory education

Children/young people who are asylum seekers or refugees have the right to free education. This includes young people aged 16-19 who are entitled to attend school sixth forms or Further Education(FE) colleges.

School admission

Schools must by law treat any application from a child/young person seeking asylum in the same way as any other application. The fact that the child/young person may speak little or no English does not matter.

Free school meals

If your family has been issued with vouchers from the National Asylum Support Service (NASS) then your child is entitled to free school meals (and milk, where provided).

School uniform

Schools may be able to provide you with some school uniform items for your child.

At the discretion of Hampshire Local Education Authority school uniform grants may be available.

At school

Please ask the school to obtain a bilingual dictionary for use in school.

If you have a problem or are worried about your child's education, please speak to the class teacher or form tutor.

At home

Continue to use your own language at home. Children who speak their first language well will become better speakers and users of English. Talk to your child about their lessons. This will help your child to understand more.

Unaccompanied asylum seeker children FAQs

Information for Unaccompanied Asylum Seeking children

This booklet "Welcome to Hampshire" was written for unaccompanied asylum-seeking children and young people. Their carers may also find it useful as it contains a wealth of information about life in the UK.

The following document was produced jointly with the Virtual School to help clarify how to access support and pupil premium funding for asylum seekers and refugee pupils: EMTAS and Virtual School UASC Support options

Audio files

You can listen to audio sections of the Welcome to Hampshire booklet being read aloud in English, Arabic, Farsi or Pashto.

Good practice guidelines/other useful documents

From 1 November 2017, the government published a strategy setting out their commitments to safeguard and promote the welfare of unaccompanied asylum seeking and refugee children. Statutory guidance around unaccompanied migrant children, who may be victims, or potential victims, of modern slavery was published at the same time, together with DfE responses to the latest consultation around the care of unaccompanied-asylum-seeking-and-refugee-children.

Links to all of these documents can be found below:

To read more about best practice in relation to refugees and asylum seekers, see the Hampshire EMTAS blog.

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Definition of terms 'asylum seeker' and 'refugee' In most countries a person must apply for asylum before they are recognised as a refugee. An asylum seeker is someone who arrives in a new country and makes an asylum application. It is then up to the Government to decide if their claim meets the definition of a refugee, as below.

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SWVG are volunteers who befriend asylum seekers and refugees in Southampton and Winchester, offering support and advice.

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Home - Southampton & Winchester Visitors Group

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We are SWVGWe are volunteers who befriend asylum seekers and refugees in Southampton and Winchester.Find out more About us We are volunteers who befriend asylum seekers and refugees in Southampton and Winchester. Read more Get involved There are so many ways you can help! Befriend, teach English, organise activities, campaign, help raise money or make [...]

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01962 876 239

Telephone support line (which operates Tuesdays, Wednesdays and Thursdays 9.30am to 11am) is available to all parents, carers and professionals.

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Helping parents and carers to understand the role of Educational Psychologists

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Let's Talk About It: Directory of support services in Hampshire and nationally

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Let's Talk About It: Directory of support services in Hampshire and nationally

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https://www.letstalkaboutit.nhs.uk/other-services/directory-of-services/#SexualAbuse

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Hampshire Specialist Parenting Support Service

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Hampshire Specialist Parenting Support Service

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Provides evidenced based parenting programmes for parents and carers who have children aged 5-17 who:
1. Have a diagnosed Autistic Spectrum Condition (ASC)
2. Have a diagnosis of Attention Deficit Hyperactivity Disorder (ADHD)
3. Are experiencing mild-moderate conduct disorder
4. Have behaviour that challenges
5. Are teenagers displaying anti-social behaviour including child to parent violence

We offer the following programmes with wrap-around support:
Cygnet (for ASC) Core programme, with additional supporting siblings and puberty, sexual health and relationships modules
The Parent Factor for ADHD
Family Links The Nurture Programme
Teen Positive Parenting Programme
Talking Teens

Parents and carers can self enrol on to a parenting programme or can be referred by a health, education or early help professional.

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Hampshire Specialist Parenting Support Service

# data[].attributes.attachment_link.description
Provides evidenced based parenting programmes for parents and carers who have children aged 5-17 who: 1. Have a diagnosed Autistic Spectrum Condition (ASC) 2. Have a diagnosis of Attention Deficit Hyperactivity Disorder (ADHD) 3. Are experiencing mild-moderate conduct disorder 4. Have behaviour that challenges 5.

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Sharing stories about various situations can put a child's mind at ease and make transitions and new experiences easier to cope with and more understandable. When a book might help is a list of story books suitable for this purpose.

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Sharing stories about various situations can put a child's mind at ease and make transitions and new experiences easier to cope with and more understandable. When a book might help is a list of story books suitable for this purpose.

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Hampshire Local Offer for Special Educational Needs and/ or Disabilities

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Hampshire Local Offer for Special Educational Needs and/ or Disabilities

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Family Information and Services Hub

Breadcrumb trail

1. Home

2. Hampshire's Local Offer for Special Educational Needs and / or Disabilities

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Latest News

1. Over 90% of families in Hampshire organise their own journeys to school. They walk, cycle, use public transport, lift-share with other families or take their child to school in the family car. Have a look at Hampshire County Council's Travel to school page for ideas and information. For a minority...

2. 100% of school leaders believe that food and diet can affect cognitive function and children's learning progress, according to the latest survey results from HC3S, Hampshire's main school lunch provider. 90% of schools value HC3S as a partner in supporting nutrition at school, so find out more about how HC3S...

3. We would like to hear from young people in Hampshire about what you would like to see on this website. What information would be helpful for you that's not on here? What do you like about this website? What do you not like about this website? Any feedback...

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Family Information and Services Hub | Hampshire's Local Offer for Special Educational Needs and / or Disabilities

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Your Local Offer - Information and services available in Hampshire for children and young people (birth to 25) who have Special Educational Needs and/or Disabilities (SEND) The Local Offer includes information about education, health, social care, preparation for adulthood, leisure services and impartial information advice and support....

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Family Support (FISH) - Hampshire County Council

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Family Support (FISH) - Hampshire County Council

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Family Information and Services Hub

Here you will find a range of useful web links, downloadable resources, and online videos on various issues and topics that may be able to provide you with the support that you need, or answer questions that you may have.

If you are seriously concerned about a child you should contact this number without delay: Childrens Services 0300 555 1384 (Monday to Friday, 9am to 5pm) - out of hours 0300 555 1373. If it's an emergency and a child is in immediate danger, call 999

To help you access support, talk to someone from any of the support services who is already in contact with your family. This might be a health visitor, teacher or a community worker. They will discuss your concerns and help you access the right support.

Our staff will be able to advise you on the most appropriate support dependent on the needs of your family.

Coronavirus Support
See Downloads on right of this page for Domestic Abuse support during Covid-19 pandemic
ORCHA assesses health apps for the NHS and they have launched a Covid-19 resource page where you can search for the best health and wellbeing apps available.

The Government has released helpful guidance on supporting children and young people's mental health and wellbeing during the coronavirus outbreak . This provides detailed information about how different ages may react to the current situation and different support available.

Last Updated: 18 August 2023

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Family Information and Services Hub | Family Support

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Here you will find a range of useful web links, downloadable resources, and online videos on various issues and topics that may be able to provide you with the support that you need, or answer questions that you may have. If you are seriously concerned...

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Hampshire Specialist Parenting Support Service

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Hampshire Specialist Parenting Support Service

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https://www.barnardos.org.uk/what-we-do/services/hampshire-specialist-parenting-support-service

# data[].attributes.attachment_link.readable_text
Provides evidenced based parenting programmes for parents and carers who have children aged 5-17 who:
1. Have a diagnosed Autistic Spectrum Condition (ASC)
2. Have a diagnosis of Attention Deficit Hyperactivity Disorder (ADHD)
3. Are experiencing mild-moderate conduct disorder
4. Have behaviour that challenges
5. Are teenagers displaying anti-social behaviour including child to parent violence

We offer the following programmes with wrap-around support:
Cygnet (for ASC) Core programme, with additional supporting siblings and puberty, sexual health and relationships modules
The Parent Factor for ADHD
Family Links The Nurture Programme
Teen Positive Parenting Programme
Talking Teens

Parents and carers can self enrol on to a parenting programme or can be referred by a health, education or early help professional.

# data[].attributes.attachment_link.title
Hampshire Specialist Parenting Support Service

# data[].attributes.attachment_link.description
Provides evidenced based parenting programmes for parents and carers who have children aged 5-17 who: 1. Have a diagnosed Autistic Spectrum Condition (ASC) 2. Have a diagnosis of Attention Deficit Hyperactivity Disorder (ADHD) 3. Are experiencing mild-moderate conduct disorder 4. Have behaviour that challenges 5.

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Family Information and Services Hub

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If you want to know how to use this site, then you might find what you're looking for in our Frequently Asked Questions. If you still aren't sure, try contacting us with your query and we'll do our best to help.

See all FAQs

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Young People | Family Information and Services Hub

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Skip to main content Family Information and Services Hub FAQs If you want to know how to use this site, then you might find what you're looking for in our Frequently Asked Questions. If you still aren't sure, try contacting us with your query and we'll do our best to help.

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Link to local services / websites that offer advise and support around money matters

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In this section you will find information on: where to get advice and local support, claiming benefits you maybe entitled to and saving money on household bills.

For a comprehensive list of local services click on the 'View all services and advice' link on the right hand side of the page

The banner below provide links to national websites containing information advice and guidance on the following topics

To work out what benefits you may be entitled to visit the Entitled To website.

Budgeting Loans are interest-free loans for people who have been on Income Support, income-based Jobseeker's Allowance, Employment and Support Allowance (income-related), Pension Credit or payment on account of one of these benefits, for at least 26 weeks.

To find out about Universal credit, click on the link.

The Citizens Advice Bureau website contains information for adults and young people about managing money effectively and debt advice.

My Money Steps is a free online debt advice service from National Debtline. It is free, confidential and simple to use. My Money Steps will tell you what options you can choose from to deal with your debts and give you a personal action plan to help you manage your money.

The Money Advice Service is a free impartial service set up my government providing advice and guidance on managing your finances including: debt & borrowing, saving & investing, budgeting and managing money, and work and redundancy.

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In this section you will find information on: where to get advice and local support, claiming benefits you maybe entitled to and saving money on household bills.

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https://advicefinder.turn2us.org.uk/Home/Details/2711

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Contact details

Citizens Advice Eastleigh (Hedge End Outreach)
Salvation Army Dowd's Farm Community Centre
85 White's Way
Hedge End
Eastleigh
SO30 2GL

Public phone: 0808 278 7862

Email: help@citizensadviceeastleigh.org.uk

Website URL: http://www.eastleighcab.org.uk

General information

Service offered: Advice and information on a range of issues, including benefits and welfare rights, consumer, employment and housing rights, money and debt.

Target group: General public.

Area served: Hedge End and surrounding areas.

How to contact: Drop-in (Limited during coronavirus pandemic, please check website for up to date information), phone or email.

Availability

Monday: 10am - 4pm (Phone)

Tuesday: 10am - 4pm (Phone)

Wednesday: 10am - 4pm (Phone)

Thursday: 10am - 4pm (Phone)

Friday: 10am - 4pm (Phone)

Weekends:

Office Hours:

Accessibility

Wheelchair access: Yes - limited

Accessible toilets: No

Access notes:

Other information

Languages other than English:

Charity number: 256021

Year established: 1942

Staffing:

Public transport:

Record last checked: 17 November 2021

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citizens advice eastleigh (hedge end outreach)

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Turn2Us - Advice Finder - Citizens Advice Eastleigh (Hedge End Outreach) - Eastleigh

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Contact details for Citizens Advice Eastleigh (Hedge End Outreach)

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This website has a wealth of information but there is also a CAP drop in at the King's Community Church in Hedge End.

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Struggling with debt or worried about money? At CAP we offer free, confidential debt help, budgeting support and advice through local UK based churches.

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Government guidance on getting an extra payment to help with the cost of living if you're entitled to certain benefits or tax credits

The Government have extended their Help to Save scheme for low earners until April 2025. The scheme offers a 50% bonus payment worth up to £1,200 over four years.

See information below for local and national support and advice relating to specific topics.

If you can't afford to buy enough food, you may be able to get some short-term help from your local Members make a small weekly contribution and receive food with a higher value than the same items would cost elsewhere.food bank. You will need a voucher to use a food bank. To find out where you can get a voucher, contact your local food bank or phone the Citizens Advice national phone service on 03444 111 444.

Community pantries provide groceries at a lower rate than shops and supermarkets. Access to the Community pantry is through membership.

Find your local food bank or community pantry

The Smart Living website has tips and ideas for making the most of the food you have and avoiding waste.

The BBC has a range of healthy recipes to help you Eat Well for Lessas well as £1 Mealsto help you prepare tasty, hot meals on a budget.

Debt and budgeting

The organisations below offer free, impartial advice on debt and budgeting:

Breathing space is a new government scheme which is designed to give you time to receive debt advice and find a solution to sort out your debt problems. Eligibility criteria apply.

Always make sure you are claiming any benefits you may be entitled to.

Gamcare offers support and advice to those affected by gambling, including specific advice regarding money management.

Economic abuse often occurs alongside other forms of abuse. Surviving Economic Abuse has information and advice as well as a Financial Support Line for victims of domestic abuse.

The NHS has practical advice on coping with financial worries.

Mind has practical tips on managing your money and improving your mental health

Money Savings Expert, supported by Mind, Rethink, CAPUK and others, have developed a guide - Mental Health and Debt - for people with mental health problems and those caring for them.

Mental Health and Money Advice has practical advice and support for people experiencing issues with mental health and money.

If you are receiving mental health crisis treatment and struggling with problem debt, the Mental Health Crisis Breathing Space scheme has been set up to create time and space for you to get the treatment you need, without having to worry about your debts growing or your creditors contacting you during your treatment. (Hampshire County Council residents can submit a referral form here).

If you need support with your mental health and wellbeing, there are many local and national organisations and helplines. See our Mental health information page.

If you are struggling to keep your home warm, and live in the Hampshire County Council area, visit the Hitting the Cold Spots web page or call the advice line on 0800 804 8601. The friendly Hampshire-based team will be able to provide a range of advice and assistance including one-off emergency fuel vouchers for pre-payment meters for people who meet certain eligibility criteria.

See information from Switched on Portsmouthabout help available for Portsmouth, Havant and Gosport residents. (See also SwitchedOnGosport)

See our keeping warm in winter section for more advice, energy saving tips and details of financial assistance that may be available.

If you are having problems paying your rent or are worried about mortgage or council tax payments:

Keeping your home warm in winter.
If you claim benefits, you may be able to claim discounts or grants to help heat your home. More about keeping warm in winter.

If you can't afford to replace something which is broken, or to pay for costly repairs, you could try visiting a Repair Cafe.

Repair Cafés are free meeting places and they're all about repairing things (together). In the place where a Repair Café is located, you'll find tools and materials to help you make any repairs you need. On clothes, furniture, electrical appliances, bicycles, crockery, appliances, toys, et cetera. You'll also find expert volunteers, with repair skills in all kinds of fields.

Find your local Repair Cafe
Further information from Ofcom.
The Department for Work and Pensions provides grants and short-term advances for people who already claim benefits, such as:

You can check you are receiving the right benefits:

Tax Help for Older People is a service from the charity Tax Volunteers providing free, independent and expert help and advice for older people on lower incomes who cannot afford to pay for professional tax advice.

Use the internet to search for reuse organisations that may sell secondhand furniture and appliances.
Here are some websites or organisations you could try:

Gumtree - for secondhand furniture and appliances for sale.
Emmaus Hampshire is a social enterprise which helps people out of homelessness.
The Community Furniture Project in Basingstoke sells a wide range of used furniture.
The Furniture Helpline in Alton provides affordable household goods, household furniture and white-goods at very low prices to those with a need.
Jacob's Well Care Centre aims to provide furniture to those in need in the Gosport area.
Search the Community Directory to find organisations that can help with furniture.

Charity shops, such as the British Heart Foundation,are also a good place to start if you want to buy secondhand goods for the home at affordable prices.
Some household waste recycling centres have sections where you can buy secondhand furniture.

Some charities provide financial help such as grants or subsidised care in a care home. Often these charities are concerned with particular groups or occupations.

Use the Search for Grants tool on Turn2Us to find out what charitable funds you may be eligible for.

The Simple Payment Plan was created for those in financial difficulty and who meet certain eligibility criteria.

Qualifying customers can choose from either a fortnightly or monthly payment plan that spreads the cost of a TV Licence over 12 months. This means you make smaller payments more frequently. The Simple Payment Plan offers flexibility if a payment is missed, as it can be spread across the remainder of the plan instead of having to pay double the amount next time. If payments are missed three months in a row, customers are removed from the Simple Payment Plan.

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Connect to Support Hampshire is an online information and advice guide and directory of services for adults with care and support needs who live in Hampshire.

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Government support in addition to Universal Credit, Housing Benefit or Council Tax Support

National Breathing space scheme

From Monday 4 May 2021, The National Breathing Space Scheme enables people to apply for "breathing space" from their debts to allow extra time to repay. If you are experiencing debt issues and wish to apply for the Breathing Space Scheme you need to apply for Breathing Space via a money or debt advisor.

The Council work in partnership with The Citizens Advice Bureau to enable residents to have access to this support. If you are looking to apply they can be contacted for support by phone 0808 278 7862 or on their website.

Universal Credit Advance

A Universal Credit Advance (new claim) or (change of circumstances) is an advance payment of a future award of Universal credit which is recoverable from subsequent payments of benefit. Call 0845 600 0723, lines are open Monday to Friday, 8am-6pm.

Council Tax Hardship Payment

If you are struggling to pay and you have already made a claim for Council Tax Support, whether it was successful or not, you can also apply for a Council Tax Hardship Payment (CTHP).

Local Welfare Assistance

Hampshire County Council has been given money by the Department for Work and Pensions to develop what has been called Local Welfare Assistance. This money is to be used to develop local help and support for people who are facing crisis or struggling to cope.

Department of Work and Pensions - Short Term Advance

Advance payments for new benefit claimants in hardship who are awaiting their first payment of benefits; payment has been delayed; or there has been a change of circumstances that will increase their entitlement but it has not yet been paid. Ring and request Short Term Advance, providing info on financial circumstances, specific costs for which the advance is needed, amount required, and period the amount will last for. Info taken in a telephone interview will be passed to a decision maker, who will ring the claimant within 24 hours and confirm the decision.

0345 or 0845 608 8545 Either dialing code may be used, but check with your phone company which will be cheaper.

Department of Work and Pensions - Hardship Payments

Payments for claimants who have been sanctioned and are in financial hardship. Ring to request, details will be taken and passed to decision-maker, who will assess and ring claimant back within 24 hours. Applicants will need to explain the payments they need, how the money will be used, and how long it will last

0345 or 0845 608 8545 Either dialing code may be used, but check with your phone company which will be cheaper.

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Financial hardship government support | Eastleigh Borough Council

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From Monday 4 May 2021, The National Breathing Space Scheme enables people to apply for "breathing space" from their debts to allow extra time to repay. If you are experiencing debt issues and wish to apply for the Breathing Space Scheme you need to apply for Breathing Space via a money or debt advisor.

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When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. You can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.

For more information, see our cookies policy

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Free Debt Advice and Support | National Debtline

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Get free, confidential debt advice from an independent England and Wales debt charity. Call, chat online, or use My Money Steps for expert support today.

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Helping Children to Understand Domestic Abuse

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Helping Children to Understand Domestic Abuse

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Talk to Frank - honest information about drugs

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Talk to Frank - honest information about drugs

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https://www.talktofrank.com/

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Find out everything you need to know about drugs, their effects and the law. Talk to Frank for facts, support and advice on drugs and alcohol today. | FRANK