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1. Dealing with dairy farmers and dairy processors with failed results on milk analysis.

2. Giving recommendations to dairy farmers and dairy processors base on the results of monitoring and audit.

3. Giving lectures related to dairy safety and quality.

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1. Submission of inaccurate data

2. Late and incomplete submission of reports

3. Late respond to queries on data verifications

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1. Purchase Request (PR) from End-user - incomplete specifications.

2. Incomplete illegibility requirements

3. delay in delivery of goods

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1. Irate representatives

2. Customers who have comprehension issues

3. Suppliers who are too eager following up their collectibles

4. Uncollaborative customers

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1. Incomplete documents and incomplete details submitted by the personnel.

2. Incomplete documents provided by the Supplier before releasing of payments. (Authorization Letter/SPA)

3. Suppliers without receipt when collecting of payments.

4. Suppliers who follow up many times through phone and emails.

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1. Asking for documents with incomplete details

2. Receiving letters with incomplete address or contact information

3. Receiving calls that can not give exact details of what they need

4. Hard to deal with customers

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1. Dealing with employee concerns re poor internet service connection

2. Incomplete farmer and animal details encoded in the system

3. Incomplete application form (Digital Signature)

4. Accepting and handling feedbacks and suggestions/recommendations from the users on the information system implementation

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1. Farmers who posts their complaints in social media.

2. Unresponsive workmates about complaints

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1. dealing with clients who are narrow minded

2. bad talking about other service providers/suppliers

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JOMARK

1. End-User didn't comply on their procurement schedule and request for urgent action

2. Interested suppliers with lacking requirement but interested to join in the procurement.

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1. dealing with narrow minded clients

2. bad talking other suppliers/service providers