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There are different ways to protect your identity.

To protect your physical documents, cards and devices, secure them in a safe location, consider a digital wallet and use a cross-cut shredder to shred documents with personally identifiable information.

To protect your online accounts, use a long (12+ characters) unique passphrase on all of your accounts, don’t use public Wi-Fi unless you have a Virtual Private Network (VPN) and make sure your browser is secure.

https://www.idtheftcenter.org/post/preventative-tips-on-how-to-protect-your-identity/

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https://law.justia.com/codes/arkansas/2010/title-5/subtitle-4/chapter-37/subchapter-2/5-37-227

https://www.lifelock.com/learn/identity-theft-resources/lasting-effects-of-identity-theft

Harrell, E., & Langton, L. (2013). Victims of identity theft, 2012 (p. 12). US Department of Justice, Office of Justice Programs, Bureau of Justice Statistics.

https://consumer.georgia.gov/consumer-topics/identity-theft-emotional-impact#

https://www.idtheftcenter.org/post/preventative-tips-on-how-to-protect-your-identity/

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Reasons why more legal and emotional support is needed

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Reasons why more legal and emotional support is needed

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The level of victims’ emotional distress was related to the time spent resolving problems.

Based on the 2016 survey, 7% of identity-theft victims said they reported the incident to police or another law enforcement agency.

12.4% people did not think police could help.

Almost all of the identity-theft victims who reported the incident to at least one commercial or government agency that was not law enforcement contacted a credit card company or bank.

Harrell, E., & Langton, L. (2013). Victims of identity theft, 2012 (p. 12). US Department of Justice, Office of Justice Programs, Bureau of Justice Statistics.

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The company should enforce stricter authentication mechanisms and give victims more legal and emotional support when they contact the bank.

They should use  two-factor authentication or similar strict mechanisms to ensure attackers who attempted using a person's identifying information without authority won't succeed.

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Recognize your emotions.

Be consistent and organized.

Don’t forget the rest of your life.

Accentuate the positives.

Take time for yourself.

Be kind to yourself.

Exercise.

Set limits.

https://consumer.georgia.gov/consumer-topics/identity-theft-emotional-impact#

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Georgia Consumer Protection Laws & Consumer Complaints

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Identity theft is a complicated and personal problem. It is normal for this crime to have an emotional impact on you and your family. As you take care of the paperwork, don't forget to leave time to work on healing your and your family's emotional wounds.

Be prepared for a wide variety of emotions.

Few people are emotionally prepared for the impact of identity theft. Victims of identity theft will feel overwhelmed at times by the psychological pain of loss, helplessness, anger, isolation, betrayal, rage, and even embarrassment. This crime triggers deep fears regarding financial security, the safety of family members, and the ability to trust again. You might also have to deal with the fact that someone you know personally was involved in the theft.

Finally, you may feel frustrated by the very people you turn to for help. Identity theft is a difficult crime to solve, and the wheels of justice are still squeaky. Be patient with yourself and with those who want to help.

While it might take some time to straighten out the paper trail, it is important for you to regain your emotional balance as quickly as possible. First, recognize and accept your fears, apprehensions, and frustrations.

Some people become embarrassed about being an identity theft victim. They feel ashamed and as if they did something wrong or maybe deserved to have this happen to them, but, remember, no one deserves to be a victim of identity theft.

In 2008, according to the Federal Trade Commission, there were an estimated 9.9 million new victims of identity theft. You don't need to go through this experience alone.

The emotional damage and isolation you experience can feel worse if you believe family members or friends don't understand what you are going through. The reality is that people who have not gone through identity theft may not realize the continuous impact of this crime.

This crime may threaten your credit rating, your ability to get a loan, tenancy or employment. If you are the primary breadwinner, please know you have not let your family down. You are an innocent victim. Being honest with other members of the family removes some of the weight from your shoulders. Let your loved ones and friends provide encouragement and support.

If you know the imposter, you may feel more pronounced feelings of betrayal, especially if the person was a friend or family member. It may be very difficult to turn this person in to the authorities. You might want to seek counseling, either to help you make your decision or to live with the results.

When the imposter is unknown, victims often report a feeling of insecurity, wondering if the person standing next to them in the market or walking past them on the street may be the imposter. In order to function, it is important to focus on the crime and not the criminal.

Although you may wish that the criminal be brought to justice, the reality is that this may not occur. Making sure that your identity is cleared must become your primary goal.

One way to recover from the emotional impact from this crime is to become active in a program that assists others. Some crime victims find that by helping others and moving from their personal experience into a broader setting, they more quickly and fully heal.
Should you consider professional help?
Some victims can lose the ability to function and cope with everyday activities. They may be severely depressed - some symptoms are exhaustion, overeating, anxiety, drinking, forgetfulness, or an unwillingness to leave home or their bed. Don't wait until you feel lost at the bottom of a pit.

Even if you don't feel overwhelmed, talking to a trained professional who specializes in crime victims can be very helpful. This could be a victim advocate, religious leader, a licensed counselor, psychologist, or psychiatrist.
Coping Tips

Recognize your emotions.

Be consistent and organized.

Don't forget the rest of your life.

Accentuate the positives.

Take time for yourself.

Be kind to yourself.

Exercise.

Set limits.

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Identity theft is a complicated and personal problem. It is normal for this crime to have an emotional impact on you and your family. As you take care of the paperwork, don't forget to leave time to work on healing your and your family's emotional wounds.

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four different ways victims can be affected by identity theft:

Financially

Emotionally

Physically

Socially

Identity theft can have many lasting negative effects on its victims. One of the best things to do is act quickly to limit its impact—and seek help. Depending on the type of ID theft, this can involve reaching out to a variety of entities. Victims who are suffering emotionally and physically also may need to seek the help of medical professionals.

https://www.lifelock.com/learn/identity-theft-resources/lasting-effects-of-identity-theft

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Definition of Non-financial identity theft

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Definition of Non-financial identity theft

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A person commits non-financial identity fraud if he or she knowingly obtains another person's identifying information without the other person's authorization and uses the identifying information for any unlawful purpose, including without limitation:
(1) To avoid apprehension or criminal prosecution;

(2) To harass another person; or

(3) To obtain or to attempt to obtain a good, service, real property, or medical information of another person.

https://law.justia.com/codes/arkansas/2010/title-5/subtitle-4/chapter-37/subchapter-2/5-37-227

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CEO of the Commonwealth Bank

Name: Matt Comyn

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Matt Comyn has been the Chief Executive Officer and Managing Director of the Commonwealth Bank of Australia since 9 April 2018.

Matt has over 20 years' experience in banking across business, institutional, retail and wealth management and has held a number of senior leadership roles since joining the Bank in 1999.

As CEO, Matt is focused on delivering global best digital experiences for customers, underpinned by strong risk management and a strong commitment to customer service.

From 2012 until his appointment as Chief Executive Officer, Matt was Group Executive Retail Banking Services, the Bank's largest operating division, which accounts for more than half of the Bank's profit and also leads the development of digital products and services for the Bank. Between 2006 and 2010, Matt was Managing Director of the Bank's biggest digital business, CommSec, overseeing a significant modernisation of its technology platform and growing market share and profitability.

Matt is a director of the Business Council of Australia and Financial Markets Foundation for Children.

He is married with three children and lives in Sydney.

Qualifications: BAv (UNSW), MCom (UNSW), EMBA (USyd), GMP (HBS).

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Matt Comyn has been the Chief Executive Officer and Managing Director of the Commonwealth Bank of Australia since 9 April 2018. Matt has over 20 years' experience in banking across business, institutional, retail and wealth management and has held a number of senior leadership roles since joining the Bank in 1999.

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How can the non-financial impacts of identity crime be prevented?

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The topic area is the growing issue of identity crime in Australia, which has resulted in significant financial losses and other impacts for Australians.

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Your argument summary Padlet canvas should contain the following:

1. Your group's topic area.

2. Your subtopic (as written in the topic information sheet).

3. Your client and the client details (all members of your team will have the same client)

4. Your recommendation; write a recommendation in one sentence. You may elaborate on the recommendation in one or two short sentences.

5. Linked findings supporting the recommendation.  Give each finding an informative heading. You can elaborate the finding in one or two sentences.  Include at least one reference to show the origin of the finding.

6. A bibliography including all literature that you have read on your subtopic. The bibliography should be a separate post on your canvas. Don't link it to other posts.

Include any limitations or drawbacks to the findings supporting your recommendation. You could include the limitations with the relevant finding or list them separately if more general.

The Padlet canvas shows that the subtopic has been well researched and that a logical argument is being developed to support the recommendation.

Evidence to support the marking criterion includes:

the quality and number of references provided

the linkage of each finding to a good quality source

that the findings are reasonable conclusions from the corresponding citations

no obvious unacknowledged gaps in findings supporting the recommendation

awareness of the limitations and drawbacks of the recommendation

clarity and originality of the text in the canvas