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Đỗ Thị Hải - 20230784

DCQTM14.1

[ Hai ]

[ 422b , vân canh ]

[ Ha noi ]

[ 25/9/2024]

Dear Sir/Madam,

Faulty purchased hair curler on 20/9/2024

I am writing to formally complain about a , which I purchased from your store/website on 20/9 . Unfortunately, the item is faulty, and I am not satisfied with its performance.

The main issue is it does not work as expected, it arrived damaged, etc . This problem has caused me significant inconvenience as long-term use has a burnt smell

I would like to return the item for either a replacement or a full refund. Please advise on how I should proceed, or if you can repair the item.

I look forward to your prompt response and resolution of this matter.

Yours faithfully,

Hải

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Sender: Chuc Nguyen

341 Xuan Phuong

Hanoi

26/9/2024

Dear seller

On September 23, 2024, I bought an electric fan, but it was defective. I am writing to complain about the product purchased at your store/website on September 23. When I received the goods, I saw The product is defective and cannot be used, so I want to return the product or the store will look at it and replace it for me. I hope to receive a quick response and fix these unwanted consequences.

Best regards. Thank you very much!!!

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Lê Đức Kiên -20230318

DCQTM14.1

Dear Sir

My name is Ken who purchased online

Shirt from your shop and my order number is #20050601 .However, against all my expectations, I was fairly dissatisfied with quality of the product and its delayed arrival.

Firstly, I placed the order online on 15th January. But not until two weeks had gone by did I receive this product while you promised to send it to me for around 6

days. Secondly, the product I got is faulty

one and it is far different from what I saw

on the website.

I will not demand a refund but please arrange for a replacement of this product at the earliest. I hope that this problem will be solved promptly.

Yours faithfully

Sir

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20230698

DCQTM.14.1

Nguyễn Thế Hiệp
Nhà số 2, ngõ 63/30, Lê Đức Thọ
Hà Nội
thehiepnguyen031005@Gmail.com
26/09/2024

Customer Service
FPT shop
302. Đường Hồ Tùng Mậu

Dear Sir

I am writing to officially complain about the defective phone charger that I purchased from your FPT shop on September 25. The order number is 00001.

When using the product, I discovered that the phone charger I bought could not be charged. This problem made the product unusable and caused me a lot of inconvenience.

I intend to return the defective product and ask you to repair it, exchange it for a new one, or refund it. I appreciate your prompt attention to this matter.

Thank you for your cooperation.

Sincerely,
Nguyễn Thế Hiệp

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My name is Hoang Vu Long

35 Nguyen Dao An Phu Dien, Hanoi

0399400094

Hoangvulonghx6010@gmail.com

September 26, 2024

Hoang Ha Mobile 348 D Ho Tung Mau

Dear: Hoang Ha Mobile

I am writing this letter to complain about the Iphone 16 product that I purchased at your company's store on September 24, 2024. My invoice number is 38,000,000 million.

I was very disappointed when I discovered this error on the product I just purchased. This has affected my usage experience and made me feel dissatisfied with the quality of your company's products.

Therefore, I request your company to consider the following solutions:

Product repair: I would like your company to repair the product so that it can function normally again.

Product exchange: If repair is not feasible, I would like to request a new product of the same or equivalent type.

Refund: If the above two solutions cannot be implemented, I request a full refund of the amount paid for the product.

I hope your company will resolve this issue quickly and satisfactorily. I have attached a copy of the purchase invoice for your convenience.

Thank you for your interest in our company.

Best regards,

Long

Hoang Vu Long

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Đỗ Thùy Linh

20230396

sender: Linh Do

3 Xuan Phuong

Ha Noi

Dear seller

On September 21, 2024, I ordered a pair of shoes from the store's website. Unfortunately, the store sent me the wrong shoe size. I am writing this letter to complain about the product purchased at the store's website when I received it on September 24. When I received the goods I couldn't fit the shoes because they were too tight. So I want the store to be able to exchange me a pair that fits my foot size. I hope to receive a response as soon as possible and the store can correct any unwanted mistakes.
Thank you vẻy much!

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20230685 DCQTM14.1

Diep

Xuan Phuong Street

Ha Noi City

email@ngcdiep05.com

0388749211

29th September 2024

Customer Service Department

Viet Ha Company

456 Trong Dat Street

Ha Noi City

Subject: Complaint about a faulty blender

Dear Sir/Madam,

I am writing to formally complain about the blender I purchased from your store on 20th September 2024. Unfortunately, after only a few uses, I discovered that the product is faulty. Specifically, the blender does not operate properly; when I turn it on, the blades do not rotate as expected.

I have attached a copy of my receipt for your reference. I would like to request an exchange for a new product or a full refund.

Please let me know how to proceed with the return. I hope this issue can be resolved promptly.

Thank you for your attention to this matter.

Yours sincerely,

Diep