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Many parents are not able to log in to sales force. How can we assist parents if they are running into that issue? 

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Many parents are not able to log in to sales force. How can we assist parents if they are running into that issue? 

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Since we are enrolling all students in salesforce, how will we be able to see that their application has been complete on cityspan? If we will not be able to see their completed application on cityspan, how will we be able to ensure that their PDEA is at 100%? Will we have to have parents do another application on cityspan to address the PDEA?

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Since we are enrolling all students in salesforce, how will we be able to see that their application has been complete on cityspan? If we will not be able to see their completed application on cityspan, how will we be able to ensure that their PDEA is at 100%? Will we have to have parents do another application on cityspan to address the PDEA?

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Want to know if their is a QR code for sales force?? So we can just send to parents? I don't have access to sales force and this would make it easier for us and parents to sign up directly to sale force.

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How do we pull up the report for summer enrollments?

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are parents able to add more than 3 emergency contacts?

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are parents able to add more than 3 emergency contacts?

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Will sale force keep enrolling students if we are at full capacity? Will sale force put them on a waitlist?

SC will complete this process on their end. They would need to change the status to waitlist.

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How will the process look for parents that have their students attending a different school for NID programs before July 1st. Do add the students on cityspan and salesforce or just cityspan?

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How would we transfer students from one school to another? Ex. Student attending summer at El Potrero but going to Triple Crown during the next school year.

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For our site, for programs we only have afterschool, we don't have NID program for summer. How do we see what kids are interested in summer?

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When will we go over running reports for ASP's?

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When can we start making groups in YS? and when do we start, the specific date, to make groups in Salesforce? Before or day of July 1st?

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I tried multiple times to log into the salesforce with the login info given to me from the welcome letter. The website is block for me I have no access at all.

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When will ASCs/PLs receive their own log in information?

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How would we transfer students on Salesforce?

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What does a completed application look like on Salesforce?

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Where can we find paper applications?

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Can we make changes ourselves to the student's application? For example, parents put their current grade rather than upcoming grade. Can we update that ourselves in salesforce?

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Once we have submitted the students application do they automatically move over to the enrollment tab, or is that something we have to do?

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Can you transfer students from one site to another without having parents do a new enrollment form?

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How do you see what students have completed their application?  

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How do you see what students have completed their application?  

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When do PL's get their log in information to salesforce?

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Will everything be added to Salesforce from Youth Services beginning on July 1st?

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Parents cannot check the NID box and keep getting error message.

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The link at the bottom of the summer interest form, is that them enrolling for both summer and the new school year? Or just summer program?

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The link at the bottom of the summer interest form, is that them enrolling for both summer and the new school year? Or just summer program?