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Are all courses equally targeted?

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Student booking rooms in SS when available for relaxation - practice of meditation/diaphragmatic breathing/yoga/mindfulness

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hybrd service - online and face to face once things are 'back to normal'

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Increase visibility of the student services site.
- Easier accessibility to student services, than climbing up stairs

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how do we embed the mental health policies so they are 'live' and well within the organisation.

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Update services for BAME students on specialist shops, places of worship and other cultural necessities

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Add to the provision:
Careers Service/provision - more courses mean more career outcomes.

Stigma is gone - contribute to that by having SS accessible with other student facing services, like finance would help this.

24/7

IAG works every time

All staff mental health trained - whole of institution approach.

building on what we've got as it's already really good.

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- Everyone has mental health; everyone feels they can take care of themselves
- Being more visible and accessible; not just when you need help
- Inclusive community; normalising inclusivity

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Demand has increased for support, and may need potentially more hours for students.
- Don't work on Tuesdays but may need to help a student suddenly and so we don't have the facilities at the moment.
- This will hopefully be expanding

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Potential advertising for different student services programmes through the AECCSU instagram page, then specific facebook groups run by the year reps.
- Also promotes more followers for the AECC wellbeing page

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LGBT issues: Students are not sure how to approach these patients,
- Nervous about saying the wrong things.

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- Access course separation between SS
- Chaplaincy
- Disability support for all
- Support and advice on a wider range of disabilities (in addition to learning differences) - conduct of disability assessments and ability to support staff in addressing student needs (including support for staff in inclusive teaching)
- Representation

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Microsoft teams use for calendar meetings:
- Allows students not to worry about reminding themselves of   when their appointment is.

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Year 0 and Year 1 haven't had the exposure - if they don't know the staff they aren't engaging in the same way.
Student services need a pop in session during induction - even in socially distanced era. (Caffiene magazine article may help this - short intro videos on socials) - the importance of a face to a name. Short interviews with the team - will help build links with individuals. Realness - human element.

STAFF WELLBEING - how do we focus on this. Whilst not a gap for student services, it does impact.

Self help resources - e.g. taking a step back from sending 'that email'.

Opening times - out of hours service 24/7.

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Not many people know what counselling is or what a session may look like so it might be a good idea to explain this.

Lots of people are far more willing to support counselling and advice for others but tend to ignore it for themselves and don't get that help for themselves when they need it.

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Sessions are more adaptable:
- Sessions are either 15min-60min
- Adaptable to most student lifestyle

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The cooking sessions and Hope Virgo talks were a really good idea. The timing with the cooking sessions was just unfortunate meaning the sign up was limited as people were getting ready for exams

Student services opening hours are now longer which is really useful

The student services have become more of a constant presence with their social media platforms through lockdown and although some were sceptical about counselling over zoom it has made counselling far more accessible to students and staff in general.

There is a stigma about going up to the student services at the top of cavendish so having counselling over the internet has made it feel far easier as no one will know

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Counselling service is becoming more popular:
- Increase in male students
- Increase in student numbers generally
- Potentially due to it being a more discrete service --> more private
- Potentially due to it being an online service.

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-  Those receiving support feel it is successful
- More comfortable due to distance
- Online sessions are successful; easier to access and more confident
- Higher profile; people are more aware of the services available
- Normalising student services through events; not just about needing 'help'
- Approachable

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Discuss student services - wellbeing services - in your groups. Focus on points  1 to 3. Spend about 10 minutes on each point including write up. You will need one scribe per group, that person will add the group's ideas to the padlet (just click the '+' on the screen and type in the box under the point).

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Discuss student services - wellbeing services - in your groups. Focus on points  1 to 3. Spend about 10 minutes on each point including write up. You will need one scribe per group, that person will add the group's ideas to the padlet (just click the '+' on the screen and type in the box under the point).

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If time allows, discuss and add your thoughts and ideas to point 4.

One person from each group can represent their group and report back when we return to the main room.

If you need help, you can ask for help in the Zoom tool bar, someone will Zoom in to see you.