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A qualitative analysis of the focus group results showed the most frequently mentioned areas of uncertainty related to mobility experiences as follows:
Before departure:

Costs of programmes, flights

Further opportunities, such as discounts for young people

Possibilities to go to another country

Language courses before or during the stay

Education possibilities

Practical information such as packing lists, travel information, entry requirements

Somebody who already have done the program or visited the country and who is approximately at the same age

Information on Embassy or Consulate

Insurance

Where do they get a visa and how long does it take, what do they need for that?

Infrastructure

Safety

Emergency numbers

Local information

Contact person locally

Economic and political situation of the country

How to behave there, what are the cultural differences

Travel advice

Accommodation; flats and rooms to rent

Prices

How much the stay will cost

Are there opportunities to get a job to get extra money?

Active free time possibilities

After arrival:

Tourist information

Transport

Youth information centres

Practical life

Local conditions

Culture

Finances and income

During the stay:

Documentation

Tourist information

Centres to meet with local young people

Practical life (public transportation passes, embassies, police, taxes)

Accommodation

Employment

Studies

Safety

Health

Bureaucracy

Work and finances

Upon Return:

Experience reports

Resources to keep up language levels

Official recognition of the experience

Psychological support in case of failure

Work and studies

Network to provide feedback

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How young people want to have information

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How young people want to have information

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Our findings on young people’s preferred ways of receiving information correlate with the results of previous surveys carried out by ERYICA. Respondents showed a clear preference for receiving information directly from a person/professinal. Participants of different focus groups named this differently; nevertheless, the provision of information face-to-face and in youth information centres account for almost three quarters of the replies:

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Participants of the focus groups identified the following topics they need information about in the different phases of the mobility experience.
The priority points are the average of the ranking of all groups that mentioned the given topic. If a topic was mentioned as first priority, it values one point, if second, it values two, and so forth. Therefore the lowest numbers reflect the highest priority on the average of all the focus groups the topic was mentioned in. However, this method does not take into account how often a topic was listed.