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Chapter 18 covers the Ratio analysis which is the process of generating information that summarizes the financial position of an organization which include these 4. 1- profitability ratios, 2- liquidity ratios, 3- activity ratios, 4- leverage ratios.

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Chapter 18 covers capacity strategy and decisions which is the plan which provides the organization with the right facilities in order to meet deadlines and produce the needed output.

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Chapter 17 covers informational systems and the six steps necessary to operate it properly. 1- determining information needs, 2-determing and gathering appropriate data, 3-summarizing data, 4-analyzing data, 5-transmitting information, 6- using the information.

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Information appropriateness is one topic covered in chapter 17 which is defined as how relevant the information is to the decision making situation the manager is dealing with.

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Porter Lawler Theory is covered in chapter 14 as well which is much like the other theories but also stresses three other characteristics of the motivation process.

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Equity Theory Motivation was covered in chapter 14 which looks at an individuals perceived fairness of an employment situation and perceived inequities can lead to changes in behavior.

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Path Goal Theory Of Leadership is another theory talked about in chapter 13 which suggest that primary activities of a leader are to make desirable and achievable rewards available to organizational members who obtain goals for the company.

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Fiedler's Contingency Theory was covered in chapter 13 which is based on leader member relations, task structures, and position power.

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Chapter 15 covers the topic of group think and how sometimes in a group we lose our own opinions but instead think as one due to our desire for agreement.

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Emotional intelligence is covered in chapter 12 in which we learn an individuals ability to recognize ones own feelings and others feelings in order to motivate themselves to manage their emotions and their relationships with others.

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Chapter 10 also covered testing types such as: aptitude, achievement, vocational interest, and personality.

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In chapter 10 we discovered recruitment which is the screening of prospective human resources to fill positions.

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In chapter 16 we learned the term Adhocracy which is an organizational culture characterized by flexibility and external focus as well as discretion.

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We then covered functional similarity method in chapter which is the method if dividing job activities.

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We also covered informal and formal organizational structures in chapter 8.

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We learned about weber's bureaucratic model in chapter 8

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Another term we got from chapter 6 was heuristics which are the rules of thumb for our decision making.

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Chapter 6 covered many useful topics such as the elements of the decision making situation. These included goals to be served, relevant alternatives, choice of alternatives, and ordering of alternatives.

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Chapter 5 also covered two types of planning, standing and single use plan. Then we covered the benefits of both to mana

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During chapter 5 we covered policies procedures and plans

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We also used this chapter to contrast 3 ways multinational corporations can be set up. Both Domestic and multinational corporations have no one way that is best to organize them.

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We learn the term Repartition which is the process of bringing abroad workers back to their home country and reintegrating them into companies in that country to have them contribute to their own economy.

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This chapter covers the complexities of managing the multinational corporation. there are six variables covered on this topic and their management implications.

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During module 3 we read about the six stages of multinationalization. which is the performance of management activities across national boarders

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We also covered the topic of whistle blowers during chapter 2 which are employees who report alleged suspected misconduct within the company

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During the chapter we also read about LEED which is an ecology oriented certification that rates the ecology impact of buildings.

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During the chapter we covered the philanthropy challenge in which it promotes the welfare of others through generous donations to social causes.

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During chapter 2 we learned about social responsibility and when it exists as well as who it exists for.

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During chapter one we learned that B.C Forbes believed that enthusiasm, confidence, and faith are the essential characteristics to being a successful manager.

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In module one we learned about the four basic management functions and what each one entails. Planning, Organization, influencing, and controlling.

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In module one we also read about the skills needed to be a certain level of manager. Conceptual, human and technical and learned what each skill entails.

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In module one we learned about Henri Fayol and the skills all managers need to possess such as positive physical and mental qualities.