# data[].attributes.body
Tanjung Demong Beach Resort is located in the coastal resort of Bukit Keluang and is known for its natural beauty and fresh breezes of the South China Sea. Promises a haven of peace and tranquility, free from the bustle and congestion of the city.

A suitable resort for courses / seminars, vacation, leisure and family day activities. Complete with accommodation facilities, restaurant, swimming pool, hall courses / seminars, prayer room, playgrounds and recreational activities is the right choice for the guests.

# data[].attributes.body
8.00 a.m
- Punch Card In

8.30 a.m
- The first day of internship at new workplace, I was assigned at Front Office. I was introduced and get acquainted with some of the staffs of Front Office (FO) department, Sales department and Human Resources (HR) department. I was introduced to Sales Executive En Khairi Aziz (En Khai) and I'm a trainee under him and I was assigned on Front Office and Sales department.

- The FO staff (Anisa) told me a little about the resort since the resort provide meals to every staffs form breakfast, lunch and dinner at the kitchen and told be a little bit about the staffs and the working environment here at the Tanjung Demong Beach Resort.

- I was taught by Anisa on how to talk with customers, what to do when customers check-in and check-out, how to talk with the customers on the phone and basically teach me how to become a receptionist. On the first day, i'm just watching on how they work.

4.00 p.m
- Punch Card Out

# data[].attributes.body
Tanjung Demong Beach Resort terletak di kawasan peranginan pantai Bukit Keluang dan terkenal dengan keindahan alam semula jadi dan angin segar Laut China Selatan.  Menjanjikan syurga kedamaian dan ketenangan, bebas daripada kesibukan dan kesesakan bandar.

Resort yang sesuai untuk kursus/seminar, percutian, riadah dan aktiviti hari keluarga.  Lengkap dengan kemudahan penginapan, restoran, kolam renang, dewan kursus/seminar, surau, taman permainan dan aktiviti riadah adalah pilihan yang tepat untuk tetamu.

# data[].attributes.body
7.00 a.m
- Punch Card In

7.15 a.m
- Learned how to write the report for that day based on the last shift (B) the day before report. Handled guests check-in and check-out.
- When the guests check-in or check-out, I watched the stafs do it and try it by myself.
- Anisa told me about the rooms, the rates, the restaurant, the halls and the pool. About what time for guests breakfast, which room for what price what time pool open and closed and so on.
- I tried to answer the phone and talk to the customers. I had to mark on the report indicates guests check-in or check-out.
-Open booking.com and traveloka website and print out the customers list if there is any guests check-in that day or booking for the next day.
- If the guests book at booking.com and did not check-in, we had to mark no-show because there will be a payment between resort and booking.com and print out and put it on the cancellation file.
Every check-in, check-out and cancellations will be put on the file accordingly.

3.00 p.m
- Punch Card Out

# data[].attributes.body
7.00 a.m
- Punch Card In
- Do the report and answer any calls

2.30 p.m
- My first group check in and i learned on what to do when the group check in because it different from when individual or family check in. When th group check in, there will be a different form for a group to check in and write their names, IC number, phone number, vehicle plat number and a signature, this is because we need to make sure they got the right room key.
- Learned on how to make a split bill because usual guests will used the normal receipts but for government employees, need to do a split bill so that they can claim it. The split bill need a official resort stamp chop and signature to make sure the split bill is valid

3.00 p.m
- Punch Card out

# data[].attributes.body
7.00 a.m
- Punch Card In
- Do the report and answer any calls

2.30 p.m
- Group check in and what to do when a group to check in is to fill in yhe group check in form and write down their names, IC number, phone number, vehicle plat number and a signature, this is because we need to make sure they got the right room key.
- Make sure the group is comfortable and try to fulfill everything they need.

3.00 p.m
- Punch Card Out

# data[].attributes.body
7.00 a.m
-Punch Card In
- Do the report
-Answer the phone calls all day

12 p.m
- All 3 groups check-out and I learned on what to do when the group check-out.When the group check out, i need to fill the check out group form and fill it with the room key number and I need to make sure all the room keys are returned and i need to checked off on the form before guest leave and give out the split bill accordingly.

3.00 p.m
- Punch Card Out

# data[].attributes.body
OFF DAY :)

# data[].attributes.body
- New schedule out for Ramadhan month
- Rate for room changed. Only open 3 block, so need to sell only 3 blok.

# data[].attributes.body
7.00 a.m
- Punch Card In

7.15 a.m
- Write the report for that day based on the last shift (B) the day before report. Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for Iftar or any events.
-Open booking.com and Traveloka website and print out the customers list if there is any guests check-in that day or booking for the next day.
- Tidy up the reception area such as wipe the reception counter, sweep the floor and the kiosk, throw away all the boxes that are there and so on.

3.00 p.m
- Punch Card Out

# data[].attributes.body
7.00 a.m
- Punch Card In

7.15 a.m
- Write the report for that day based on the last shift (B) the day before report. Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for Iftar or any events.
-Open booking.com and Traveloka website and print out the customers list if there is any guests check-in that day or booking for the next day.
- Cleaned up the lobby area.

3.00 p.m
- Punch Card Out

# data[].attributes.body
- 1 Mei Labour Day
- 2 - 3 Mei Hari Raya Puasa

# data[].attributes.body
7.00 a.m
- Punch Card In

7.15 a.m
- Write the report for that day based on the last shift (B) the day before report. Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for Iftar or any events.
-Open booking.com and Traveloka website and print out the customers list if there is any guests check-in that day or booking for the next day.

3.00 p.m
- Punch Card Out

# data[].attributes.body
7.00 a.m
- Punch Card In

7.15 a.m
- Write the report for that day based on the last shift (B) the day before report. Handled guests check-in and check-out.
-Open booking.com and Traveloka website and print out the customers list if there is any guests check-in that day or booking for the next day.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
- Hectic day today because the whole Besut had problem with the water hence this affected the resort because the resort doesn't have water from morning and needed to face with the angry guests because of water. We need to call customer to cancel booking and reservation because of lack of water.

3.00 p.m
- Punch Card Out

# data[].attributes.body
OFF DAY :)

# data[].attributes.body
7.00 a.m
- Punch Card In

7.15 a.m
- Write the report for that day based on the last shift (B) the day before report. Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
-Open booking.com and Traveloka website and print out the customers list if there is any guests check-in that day or booking for the next day.

3.00 p.m
- Punch Card Out

# data[].attributes.body
12.00 p.m
- Punch Card In

- Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.

8.00 p.m
- Punch Card Out

# data[].attributes.body
7.00 a.m
- Punch Card In

7.15 a.m
- Write the report for that day based on the last shift (B) the day before report. Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
-Open booking.com and Traveloka website and print out the customers list if there is any guests check-in that day or booking for the next day.

3.00 p.m
- Punch Card Out

# data[].attributes.body
7.00 a.m
- Punch Card In

7.15 a.m
- Write the report for that day based on the last shift (B) the day before report. Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
-Open booking.com and Traveloka website and print out the customers list if there is any guests check-in that day or booking for the next day.

3.00 p.m
- Punch Card Out

# data[].attributes.body
12.00 p.m
- Punch Card In

- Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.

8.00 p.m
- Punch Card Out

# data[].attributes.body
12.00 p.m
- Punch Card In

- Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.

8.00 p.m
- Punch Card Out

# data[].attributes.body
OFF DAY :)

# data[].attributes.body
3.00 p.m
- Punch Card In

- Handled guests check-in.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
- Do daily room status for housekeeping. Daily room status form is for the FO to fill out for housekeeping to refer which room was extended, check out and check in for the next day and breakfast form for F&B and Kitchen to know how many guest for the next day.

11.00 p.m
- Punch Card Out

# data[].attributes.body
12.00 p.m
- Punch Card In

- Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.

8.00 p.m
- Punch Card Out

# data[].attributes.body
Draft Tanjung Demong Beach Resort Area

# data[].attributes.body
7.00 a.m
- Punch Card In

7.15 a.m
- Write the report for that day based on the last shift (B) the day before report. Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
-Open booking.com and Traveloka website and print out the customers list if there is any guests check-in that day or booking for the next day.

3.00 p.m
- Punch Card Out

# data[].attributes.body
7.00 a.m
- Punch Card In

7.15 a.m
- Write the report for that day based on the last shift (B) the day before report. Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
-Open booking.com and Traveloka website and print out the customers list if there is any guests check-in that day or booking for the next day.

3.00 p.m
- Punch Card Out

# data[].attributes.body
12.00 p.m
- Punch Card In

- Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.

8.00 p.m
- Punch Card Out

# data[].attributes.body
7.00 a.m
- Punch Card In

7.15 a.m
- Write the report for that day based on the last shift (B) the day before report. Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
-Open booking.com and Traveloka website and print out the customers list if there is any guests check-in that day or booking for the next day.

3.00 p.m
- Punch Card Out

# data[].attributes.body
OFF DAY :)

# data[].attributes.body
3.00 p.m
- Punch Card In

- Handled guests check-in.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
- Do daily room status for housekeeping. Daily room status form is for the FO to fill out for housekeeping to refer which room was extended, check out and check in for the next day and breakfast form for F&B and Kitchen to know how many guest for the next day.
- Write a receipt for the guests that check in today. Based on the receipt, I did the closing which is I counted the money for the guests that pay in cash.
- We also locked up the doors and turn off the computer before punch card.

11.00 p.m
- Punch Card Out

# data[].attributes.body
12.00 p.m
- Punch Card In

- Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.

8.00 p.m
- Punch Card Out

# data[].attributes.body
7.00 a.m
- Punch Card In

7.15 a.m
- Write the report for that day based on the last shift (B) the day before report. Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
-Open booking.com and Traveloka website and print out the customers list if there is any guests check-in that day or booking for the next day.

3.00 p.m
- Punch Card Out

# data[].attributes.body
3.00 p.m
- Punch Card In

- Handled guests check-in.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
- Do daily room status for housekeeping. Daily room status form is for the FO to fill out for housekeeping to refer which room was extended, check out and check in for the next day and breakfast form for F&B and Kitchen to know how many guest for the next day.

11.00 p.m
- Punch Card Out

# data[].attributes.body
7.00 a.m
- Punch Card In

7.15 a.m
- Write the report for that day based on the last shift (B) the day before report. Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
-Open booking.com and Traveloka website and print out the customers list if there is any guests check-in that day or booking for the next day.

3.00 p.m
- Punch Card Out

# data[].attributes.body
7.00 a.m
- Punch Card In

7.15 a.m
- Write the report for that day based on the last shift (B) the day before report. Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
-Open booking.com and Traveloka website and print out the customers list if there is any guests check-in that day or booking for the next day.

3.00 p.m
- Punch Card Out

# data[].attributes.body
OFF DAY :)

# data[].attributes.body
3.00 p.m
- Punch Card In

- Handled guests check-in.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
- Do daily room status for housekeeping. Daily room status form is for the FO to fill out for housekeeping to refer which room was extended, check out and check in for the next day and breakfast form for F&B and Kitchen to know how many guest for the next day.

11.00 p.m
- Punch Card Out

# data[].attributes.body
12.00 p.m
- Punch Card In

- Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.

8.00 p.m
- Punch Card Out

# data[].attributes.body
3.00 p.m
- Punch Card In

- Handled guests check-in.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
- Do daily room status for housekeeping. Daily room status form is for the FO to fill out for housekeeping to refer which room was extended, check out and check in for the next day and breakfast form for F&B and Kitchen to know how many guest for the next day.

11.00 p.m
- Punch Card Out

# data[].attributes.body
7.00 a.m
- Punch Card In

7.15 a.m
- Write the report for that day based on the last shift (B) the day before report. Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
-Open booking.com and Traveloka website and print out the customers list if there is any guests check-in that day or booking for the next day.
- I photostat the check in forms, the breakfast coupon and cut it and did the logbook in the Padlet.

3.00 p.m
- Punch Card Out

# data[].attributes.body
7.00 a.m
- Punch Card In

7.15 a.m
- Write the report for that day based on the last shift (B) the day before report. Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
-Open booking.com and Traveloka website and print out the customers list if there is any guests check-in that day or booking for the next day.

3.00 p.m
- Punch Card Out

# data[].attributes.body
12.00 p.m
- Punch Card In

- Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.

8.00 p.m
- Punch Card Out

# data[].attributes.body
OFF DAY :)

# data[].attributes.body
12.00 p.m
Punch Card In

- I went to the housekeeping department for one day to help them because of the bed to bed situation.  I helped while learning from the staffs how to make beds, fold towels to look neat, tidy and clean the table area, wash the cups that used by guests, wipe the table, sweep the room floor, sweep the hallway and stairs, and keep the room tidy and clean before locking the room and inform the FO that the room is already VC (Vacant Clean) indicates the room can already be given or sold to customers.

8.00 p.m
Punch Card Out

# data[].attributes.body
9.00 a.m
Punch Card In

- I went to the F&B department to help the staff there because there was one group and one wedding and they was understaffs to manage two events at once.  I help in the wedding part.  I learned from the staff, Kak Norli on how to serve and serve food to the bride, groom and family, I also helped by throwing leftover food in the trash while other staff picked up dirty plates on the table to give a way to other guests to eat and given it to me,  and add the side dishes that are lacking in the tray.  I also helped them to sweep the floor after the ceremony and help staffs who needed my help.

Punch Card Out
5.00 p.m

# data[].attributes.body
Birthday of DYMM SPB Yang Di-Pertuan Agong

# data[].attributes.body
7.00 a.m
- Punch Card In

7.15 a.m
- Write the report for that day based on the last shift (B) the day before report. Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
-Open booking.com and Traveloka website and print out the customers list if there is any guests check-in that day or booking for the next day.

3.00 p.m
- Punch Card Out

# data[].attributes.body
12.00 p.m
- Punch Card In

- Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.

8.00 p.m
- Punch Card Out

# data[].attributes.body
7.00 a.m
- Punch Card In

7.15 a.m
- Write the report for that day based on the last shift (B) the day before report. Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
-Open booking.com and Traveloka website and print out the customers list if there is any guests check-in that day or booking for the next day.

3.00 p.m
- Punch Card Out

# data[].attributes.body
OFF DAY :)

# data[].attributes.body
3.00 p.m
- Punch Card In

- Handled guests check-in.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
- Do daily room status for housekeeping. Daily room status form is for the FO to fill out for housekeeping to refer which room was extended, check out and check in for the next day and breakfast form for F&B and Kitchen to know how many guest for the next day.

11.00 p.m
- Punch Card Out

# data[].attributes.body
7.00 a.m
- Punch Card In

7.15 a.m
- Write the report for that day based on the last shift (B) the day before report. Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
-Open booking.com and Traveloka website and print out the customers list if there is any guests check-in that day or booking for the next day.

3.00 p.m
- Punch Card Out

# data[].attributes.body
7.00 a.m
- Punch Card In

7.15 a.m
- Write the report for that day based on the last shift (B) the day before report. Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
-Open booking.com and Traveloka website and print out the customers list if there is any guests check-in that day or booking for the next day.

3.00 p.m
- Punch Card Out

# data[].attributes.body
7.00 a.m
- Punch Card In

7.15 a.m
- Write the report for that day based on the last shift (B) the day before report. Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
-Open booking.com and Traveloka website and print out the customers list if there is any guests check-in that day or booking for the next day.

3.00 p.m
- Punch Card Out

# data[].attributes.body
12.00 p.m
- Punch Card In

- Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.

8.00 p.m
- Punch Card Out

# data[].attributes.body
7.00 a.m
- Punch Card In

7.15 a.m
- Write the report for that day based on the last shift (B) the day before report. Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
-Open booking.com and Traveloka website and print out the customers list if there is any guests check-in that day or booking for the next day.

3.00 p.m
- Punch Card Out

# data[].attributes.body
OFF DAY :)

# data[].attributes.body
3.00 p.m
- Punch Card In

- Handled guests check-in.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
- Do daily room status for housekeeping. Daily room status form is for the FO to fill out for housekeeping to refer which room was extended, check out and check in for the next day and breakfast form for F&B and Kitchen to know how many guest for the next day.

11.00 p.m
- Punch Card Out

# data[].attributes.body
3.00 p.m
- Punch Card In

- Handled guests check-in.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
- Do daily room status for housekeeping. Daily room status form is for the FO to fill out for housekeeping to refer which room was extended, check out and check in for the next day and breakfast form for F&B and Kitchen to know how many guest for the next day.

11.00 p.m
- Punch Card Out

# data[].attributes.body
7.00 a.m
- Punch Card In

7.15 a.m
- Write the report for that day based on the last shift (B) the day before report. Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
-Open booking.com and Traveloka website and print out the customers list if there is any guests check-in that day or booking for the next day.

3.00 p.m
- Punch Card Out

# data[].attributes.body
3.00 p.m
- Punch Card In

- Handled guests check-in.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
- Do daily room status for housekeeping. Daily room status form is for the FO to fill out for housekeeping to refer which room was extended, check out and check in for the next day and breakfast form for F&B and Kitchen to know how many guest for the next day.

11.00 p.m
- Punch Card Out

# data[].attributes.body
Jenis Bilik di Tanjung Demong Beach Resort

# data[].attributes.body
7.00 a.m
- Punch Card In

7.15 a.m
- Write the report for that day based on the last shift (B) the day before report. Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
-Open booking.com and Traveloka website and print out the customers list if there is any guests check-in that day or booking for the next day.

3.00 p.m
- Punch Card Out

# data[].attributes.body
3.00 p.m
- Punch Card In

- Handled guests check-in.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
- Do daily room status for housekeeping. Daily room status form is for the FO to fill out for housekeeping to refer which room was extended, check out and check in for the next day and breakfast form for F&B and Kitchen to know how many guest for the next day.

11.00 p.m
- Punch Card Out

# data[].attributes.body
OFF DAY :)

# data[].attributes.body
12.00 p.m
- Punch Card In

- Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.

8.00 p.m
- Punch Card Out

# data[].attributes.body
12.00 p.m
- Punch Card In

- Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.

8.00 p.m
- Punch Card Out

# data[].attributes.body
12.00 p.m
- Punch Card In

- Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.

8.00 p.m
- Punch Card Out

# data[].attributes.body
3.00 p.m
- Punch Card In

- Handled guests check-in.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
- Do daily room status for housekeeping. Daily room status form is for the FO to fill out for housekeeping to refer which room was extended, check out and check in for the next day and breakfast form for F&B and Kitchen to know how many guest for the next day.

11.00 p.m
- Punch Card Out

# data[].attributes.body
12.00 p.m
- Punch Card In

- Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.

8.00 p.m
- Punch Card Out

# data[].attributes.body
7.00 a.m
- Punch Card In

7.15 a.m
- Write the report for that day based on the last shift (B) the day before report. Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
-Open booking.com and Traveloka website and print out the customers list if there is any guests check-in that day or booking for the next day.

3.00 p.m
- Punch Card Out

# data[].attributes.body
OFF DAY :)

# data[].attributes.body
3.00 p.m
- Punch Card In

- Handled guests check-in.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
- Do daily room status for housekeeping. Daily room status form is for the FO to fill out for housekeeping to refer which room was extended, check out and check in for the next day and breakfast form for F&B and Kitchen to know how many guest for the next day.

11.00 p.m
- Punch Card Out

# data[].attributes.body
3.00 p.m
- Punch Card In

- Handled guests check-in.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
- Do daily room status for housekeeping. Daily room status form is for the FO to fill out for housekeeping to refer which room was extended, check out and check in for the next day and breakfast form for F&B and Kitchen to know how many guest for the next day.

11.00 p.m
- Punch Card Out

# data[].attributes.body
3.00 p.m
- Punch Card In

- Handled guests check-in.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
- Do daily room status for housekeeping. Daily room status form is for the FO to fill out for housekeeping to refer which room was extended, check out and check in for the next day and breakfast form for F&B and Kitchen to know how many guest for the next day.

11.00 p.m
- Punch Card Out

# data[].attributes.body
7.00 a.m
- Punch Card In

7.15 a.m
- Write the report for that day based on the last shift (B) the day before report. Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
-Open booking.com and Traveloka website and print out the customers list if there is any guests check-in that day or booking for the next day.

3.00 p.m
- Punch Card Out

# data[].attributes.body
3.00 p.m
- Punch Card In

- Handled guests check-in.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
- Do daily room status for housekeeping. Daily room status form is for the FO to fill out for housekeeping to refer which room was extended, check out and check in for the next day and breakfast form for F&B and Kitchen to know how many guest for the next day.

11.00 p.m
- Punch Card Out

# data[].attributes.body
7.00 a.m
- Punch Card In

7.15 a.m
- Write the report for that day based on the last shift (B) the day before report. Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
-Open booking.com and Traveloka website and print out the customers list if there is any guests check-in that day or booking for the next day.

3.00 p.m
- Punch Card Out

# data[].attributes.body
OFF DAY :)

# data[].attributes.body
12.00 p.m
- Punch Card In

- Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.

8.00 p.m
- Punch Card Out

# data[].attributes.body
Public Holiday
Hari Raya Aidiladha

# data[].attributes.body
3.00 p.m
- Punch Card In

- Handled guests check-in.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
- Do daily room status for housekeeping. Daily room status form is for the FO to fill out for housekeeping to refer which room was extended, check out and check in for the next day and breakfast form for F&B and Kitchen to know how many guest for the next day.

11.00 p.m
- Punch Card Out

# data[].attributes.body
7.00 a.m
- Punch Card In

7.15 a.m
- Write the report for that day based on the last shift (B) the day before report. Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
-Open booking.com and Traveloka website and print out the customers list if there is any guests check-in that day or booking for the next day.

3.00 p.m
- Punch Card Out

# data[].attributes.body
7.00 a.m
- Punch Card In

7.15 a.m
- Write the report for that day based on the last shift (B) the day before report. Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
-Open booking.com and Traveloka website and print out the customers list if there is any guests check-in that day or booking for the next day.

3.00 p.m
- Punch Card Out

# data[].attributes.body
OFF DAY :)

# data[].attributes.body
7.00 a.m
- Punch Card In

7.15 a.m
- Write the report for that day based on the last shift (B) the day before report. Handled guests check-in and check-out.
- I answer the phone and talk to the customers and took a reservation for any events such as family day, seminar, program and so on.
-Open booking.com and Traveloka website and print out the customers list if there is any guests check-in that day or booking for the next day.
- Last Day of Industrial Training

3.00 p.m
- Punch Card Out

# data[].attributes.body
https://youtu.be/mSAGKGQPwA0

# data[].attributes.body
- During Ramadhan, answering the calls, make a reservation for customers who want to do the iftar or Syawal or wedding during Syawal.
- All the rooms are unable to sell because the staff are maintained any damages in the room and also because there is a renovation around the resort during Ramadhan.

- Every Friday is OFF DAY :)