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https://www.youtube.com/watch?v=HsvyjePPFRs

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Does anyone who doesn't read/want their physical CCM have a February/March 2019 and an April 2019 Issue that they could pass along to me?

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There is a typo with our Great Outdoors Giveaway.  It states that the contest runs from 10/1-10/31 but the winner is draw on Sept. 2nd.

I have passed this along to Kelsey and Katie and it is going to the proper channels to get fixed.  However, that could take until Monday since it's the weekend.

For now, apologize for the typo and let them know we have contacted the proper team to get it corrected.

(Screenshot: https://www.screencast.com/t/dCfVqnQqB)

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Per Julie - we are no longer using the word "commission" when referring to affiliates, outside sales, instructors, or anything else, etc. It is now "Referral Fee." Please update any canned responses as necessary, and make sticky note reminders as needed. Thanks!

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New Emails for Customer Engagement Teams! 

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New Emails for Customer Engagement Teams! 

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https://www.screencast.com/t/CW2caUIi9q

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Check the Social Media Content Schedule!! If you are having trouble understanding a post, or why we are doing something in a post, check the schedule first and then get your your Sup. 

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Check the Social Media Content Schedule!! If you are having trouble understanding a post, or why we are doing something in a post, check the schedule first and then get your your Sup. 

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Mike or I are always happy to help!

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Internal Attorney Seminar: https://deltamediallc.wistia.com/medias/7rdfp79vcb

Internal USCCA Stance on Voting /Politics: https://docs.google.com/document/d/1uSCVnXWCYZj0POpub_-Puti75c89P6a91MJRhLppQN8/edit?ts=5d892cf9

Please do not share these!

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Hi guys! Just wanted to remind you, you're awesome! :)

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Hi guys! Just wanted to remind you, you're awesome! :)

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For Members who are Deploying... please check this awesome Knowledge Article: 

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For Members who are Deploying... please check this awesome Knowledge Article: 

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How neat is that?!!

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Better to be a smarta*s than a dumba*s

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Heather and Phil are working on fixing leads coming in as 'undefined' as we speak!

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Check out this little nugget that Heather found! It's called Concealed Carry Facts and Fiction

https://www.usconcealedcarry.com/resources/gun-facts-and-fiction/concealed-carry/

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HI FRIENDS!!

I was going noticing the "cover" word in some email responses and discovered that some of the SF canned responses still have bad words in them. Please read them over before sending and edit them out as necessary (remember - no covered, coverage, cover, etc.)

I'm in contact with Sara about this and am sending her the ones that need updated as we speak. I'll let you know when they're all updated!

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⭐️How to AirDrop a message/response from your computer to the iPad...

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⭐️How to AirDrop a message/response from your computer to the iPad...

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Do you have a canned response, or a message that you just don't feel like retyping on the iPad?
Here are instructions on how to transfer that message/response from your computer to the social iPad for you to send on the Tweeter or Insta or whatever the h*ll you wish.

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Create a new document and edit with others at the same time -- from your computer, phone or tablet. Get stuff done with or without an internet connection. Use Docs to edit Word files. Free from Google.

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As an extra way to make our Members lives easier, if a Member contacts us to verify their renewal will go through, please verify the card on file is also valid.  This helps insure everything on our end is good to go for their renewal and prevent them from having to contact us again if there is a card issue.

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Don't forget to keep adding to the Social Roast doc! This project is not forgotten about and we need some awesome ammunition for this roast.

https://docs.google.com/document/d/1Ao1iAtF6JtpGKI2BKRF98onCl26EjdErEMKPAa24UOM/edit

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Hello, friends.
Please, please, PLEASE remember to include the promotional offer of the day in the quote when signing up new members. I came across several that didn't include the GAD entry when they activated memberships this month. The Promo doc should be something that is checked frequently, especially when signing up a new person or upgrading. Thanks for listening! :D

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Salina shared this trial resource with us and she said she has learned so much already!  https://skl.sh/2Zr60cH

***SET A CALENDAR REMINDER TO CANCEL IT BEFORE THE 2 MONTH MARK***

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THE SOCIAL IPAD SHOULD BE CHECKED BY THE FIRST PERSON IN ON THE MORNING SHIFT and passed along to the shift lead throughout the day. It does not need to go downstairs to 3rd shift, but if you work late nights check to see who comes in for the morning shift and put it on their desk. If you are in first thing in the morning and do not see the iPad on your desk, GO FIND IT.

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As Kevin mentions in the video below at 45 seconds, it will take approx. 90 days to fulfill.

https://www.youtube.com/watch?v=ShdTrFOIy3E

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Internal Ask-an-Attorney audio recordings can now be found in a SF knowledge article. The plan for now is to stack them all in one spot so the advisors can access them at any time

https://na54.lightning.force.com/lightning/r/Knowledge__kav/ka00a000000kPcWAAU/view

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They can see the post about it on Kevin's page. You can also order it for them in SF, under apparel.
*Unfortunately, there will not be an EMPLOYEE DISCOUNT*

https://www.usconcealedcarry.com/offers?tID=5d545fd603c80

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I just wanted to let everyone know that the targets that we are selling has changed. The targets we have available are the single-sided targets that you see in our store online, NOT the ones listed in the product doc. Katie is helping to get the product doc updated so it reflects that.  The dimensions for the targets we are now selling are 18”×30”.

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If you have a conversation with somebody via PMs, or in a comment who expresses that they are a member, convert them to a lead and link them.

While some are tough to link with limited information, I've seen a lot lately where they were not converted when the information was clearly there.

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When things get crazy and important starts to pile up, please have somebody from your shift filter for some main key words:

"shield, ccw safe, NRA, member, USCCA, free, spam, scam, info, PM, cost, price, help, etc."

These things should take priority before asking how often Joe Schmo goes to the range.

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