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This seeks to provide a quick overview of person-centred care, offering a clear explanation of the principles, why it is important, how it has developed, and some examples to help those considering putting person-centred care into practice.

It's written for anyone interested in health and health care, including health care professionals and those who use the NHS.

The challenges facing the NHS are well understood. There are growing numbers of older people and people living with long-term conditions and disabilities. At the same time, health and social care budgets are under increasing pressure.

If we are to provide high-quality care that affords people the best possible quality of life, we need to rethink the relationship between people and the services that provide their care.

In person-centred care, health and social care professionals work collaboratively with people who use services. Person-centred care supports people to develop the knowledge, skills and confidence they need to more effectively manage and make informed decisions about their own health and health care. It is coordinated and tailored to the needs of the individual. And, crucially, it ensures that people are always treated with dignity, compassion and respect.

Cite this publication

Person-centred care made simple. The Health Foundation; 2014 (www.health.org.uk/publications/person-centred-care-made-simple).

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This guide is a quick overview of person-centred care, offering a clear explanation of the principles, why it is important, how it has developed, and some examples to help those considering putting person-centred care into practice.

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To follow their careplan effectively and accurately

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To inform the NOK or advocate if the person receving care lacks capacity

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To ensure care can be delivered safely

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verbal communication such as speaking clearly and eye contact to make sure they understand what you are telling them

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verbal communication such as speaking clearly and eye contact to make sure they understand what you are telling them

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For partnership working, if someone is reffered to another healthcare professional

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verbal communication to make sure the person fully understand what it your saying

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verbal communication to make sure the person fully understand what it your saying

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To make sure they're up to date with every changes or get their consent regarding the person receiving professional healthcare.

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communicate via verbal communication by speaking to other colleages about patient's needs or electronically by updating a database with patients care plan and records so it is known by all collegues how the patient is doing and how to best support them

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communicate via verbal communication by speaking to other colleages about patient's needs or electronically by updating a database with patients care plan and records so it is known by all collegues how the patient is doing and how to best support them

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Do you think verbal communication is always appropriate? What other ways could you communicate? 

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Do you think verbal communication is always appropriate? What other ways could you communicate? 

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A person-centred approach means focusing on the elements of care, support and treatment that matter most to the patient, their family and carers. So before even thinking about measuring, the priority is to identify what is most important to them, without making assumptions.

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It also enables the team to be efficient once communication comes across in a transparent manner bigger tasks can be broken down into smaller tasks allowing everyone to excel .

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written communication using letters to inform them about patient's needs and also verbal communication by arranging meeting to discuss together how all proffessionals involved can effieciently work together to provide a good quality of care for patients

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written communication using letters to inform them about patient's needs and also verbal communication by arranging meeting to discuss together how all proffessionals involved can effieciently work together to provide a good quality of care for patients

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Do you think there could be issues with confidentiality? 

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Do you think there could be issues with confidentiality? 

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Do you think communication between colleagues is formal or informal? 

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Do you think communication between colleagues is formal or informal? 

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Do you think the non-verbal communication of healthcare professionals is important? 

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Do you think the non-verbal communication of healthcare professionals is important? 

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Help to build a positive working relationship. 

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Help to build a positive working relationship. 

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The team works more effectively and productively together. Be an inspiration to other, help others be on the same page

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use verbal communication by not interrupting the patient, asking open ended questions, engaging with them and actively listening so that patiens and their families can discuss their needs and how they want to be supported to provide them with empowerment about the care they recieve, which means they can get a better quality of care then if proffessionals decided themselves as the patient is actively involved in making these decisions

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use verbal communication by not interrupting the patient, asking open ended questions, engaging with them and actively listening so that patiens and their families can discuss their needs and how they want to be supported to provide them with empowerment about the care they recieve, which means they can get a better quality of care then if proffessionals decided themselves as the patient is actively involved in making these decisions

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The use of digital platforms played a very important role especially during the lockdown as many other professionals had to work from home, therefore mediums of instant communication played a very crucial role and also in residential care homes families were also kept up to date on changes via online mediums on changes to visiting procedures

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Improve crisis management and workplace safety, optimize change management initiatives 

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Improve crisis management and workplace safety, optimize change management initiatives 