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stakeholders are,

patients: they expect accurate diagnosis from healthcare providers

healthcare providers: they serve as a way that clinical practice are evidence based and that care delivered effectively.

hospitals: uses matrix for improvement,they implement quality assurance programs to enhance patients safety,improve overall care,reduce errors.

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Doctors view quality assurance as Treatment efficacy, patient outcomes, and clinical guidelines. Nurses focus on Patient care, safety protocols, and workflow efficiency. Patients focus on Quality of care, safety, and overall experience.

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Different stakeholders and their focus on quality assurance in healthcare:-

1. Government- Setting standards and benchmarks

2. Healthcare workers- Provide care according to set standards for desired patient outcomes

3. Patients and their families- Patient experiences and feedback for improvements

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-The patients want care that’s safe and spot-on. Quality assurance means no mistakes and clear updates.

-The healthcare providers aim for top-notch care and zero errors. Quality assurance helps keep their skills sharp and practices current.

-The insurers look for care that’s effective and cost-smart. Quality assurance ensures treatments are high-quality and worth the investment.

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IN HOSPITAL,

Healthcare providers: Accurate Diagnosis

they prioritize evidence-based practice and clinical outcomes. They ensure their diagnostic processes and treatments are based on the latest research and best practices to achieve the best possible patient outcomes.

Nurses: patient safety

Nurses emphasize the quality of direct patient care, including monitoring patient conditions, administering medications, and providing emotional support.

pharmacist: Medication management

Pharmacists are concerned with ensuring the correct dispensation of medications, proper dosage, and patient education about drug use.

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Stakeholders' view to Quality Assurance

1. Healthcare Providers

2. Pharmaceutical and Medical Device Companies

3. Insurance Companies

4. Regulatory Bodies

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Medical Researchers and Academics:

View: Approach quality assurance as fundamental to the scientific validity of their research and the potential application of their findings in real-world settings.

Priority: High, as robust research outcomes hinge on stringent quality standards.

NGOs and Nonprofits:

View: Focus on quality assurance as a means to ensure that the care and services they provide meet ethical standards and truly benefit the communities they serve.

Priority: High, as their credibility and funding often depend on demonstrating effective and efficient service delivery.

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In the Healthcare system, there are several stakeholders like Doctors, Nurses, patients, attendants, lab technicians.

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The stakeholders are

-patients

-healthcare workers like doctors and nurses

-insurers

-employers

-hospitals

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Payers:

Insurance Companies: Fund healthcare services through various plans, influencing access and quality of care.

Government Programs: Medicare, Medicaid, and other public health initiatives provide coverage for specific populations

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1). Patients: Patients view quality assurance as a guarantee of safe, and effective care. 2). Healthcare Providers: Providers see quality assurance as a means to enhance clinical outcomes.

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1. Patients:

The effectiveness of treatments and interventions

Safety of procedures and medications

Access to timely and appropriate care

2. Healthcare Providers

Adherence to clinical guidelines and best practices

Continuous improvement of skills and knowledge

Effective use of resources and technology

3. Insurance Companies

Reduction of unnecessary procedures or hospitalizations

Improved patient outcomes leading to lower long-term costs

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Government Bodies

Set Standards, Monitor Performance ,Promote Transparency, Support Training

Healthcare Providers

Use Best Practices: Follow evidence-based guidelines.

Improve Continuously: Engage in quality improvement programs.

Focus on Patients: Provide personalized, patient-centered care.

Review Performance: Regularly assess and enhance provider performance.

Insurance Companies

Be Transparent: Clearly communicate coverage details.

Audit Claims: Ensure fair and accurate claims processing.

Track Quality: Monitor and share quality metrics with providers.

Support Value-Based Care: Encourage models that focus on patient outcomes.

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Healthcare Organizations:

Hospitals: Provide comprehensive services, including emergency care, surgeries, and inpatient services.

Clinics: Offer outpatient services and preventive care.

Long-term Care Facilities: Support elderly or disabled individuals requiring ongoing assistance.

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It can be effect on quality of project, timeline of project, relative patient care, cost effectiveness of patient care