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Hi, I’m Patricia, the acting Team Lead for the Pay Cycle team with over a year of experience in the role. I’m looking forward to leadership training to strengthen my skills, support my team more effectively, and grow into a confident, impactful leader.

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Hi Colleague,

I’m from the Deposit Team and have been with the team since 2017. I’m grateful for the opportunity to join this training, as I’m looking forward to enhancing my skills in my managerial role. I hope to gain deeper insights into my responsibilities, improve my communication skills, and learn how to work more effectively in a diverse environment.

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I lead the Contract Management function, overseeing a team of just under 30 team members. My role involves ensuring that all financing agreement are managed effectively. I’m particularly looking forward to learning how to better balance the dual responsibilities of leading a team and managing my own deliverables. As a People Manager, it can be challenging to switch between strategic leadership and individual contribution, especially in a fast-paced environment like contract management. I hope this workshop will provide practical tools, frameworks, and insights that can help me manage my time more effectively, delegate with confidence, and maintain high performance both as a leader and as a contributor.One of my most meaningful experiences as a People Manager was when I initiated a weekly discussion forum within the team. The idea was simple: create a space where team members could openly share their contract cases, challenges, and lessons learned. Over time, this initiative became a valuable platform for peer learning, collaboration, and team bonding. It not only improved our collective knowledge but also fostered a culture of openness and support. Seeing team members grow more confident and engaged through these discussions has been incredibly rewarding and reaffirmed the importance of creating opportunities for shared learning.

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Hi Everyone. I am Khanh, the team lead of Credit Memo and AP bulk payment in the AP team. I would like to equip myself with the skills and knowledge necessary to effectively manage and develop my teams and ultimately contribute to organisational success. I look forward to this valuable boot camp to connect and grow with you all.

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Hey everyone! I'm Atikah— currently the acting Team Lead for both the Supplier Management team and the UNV Banking Details team. I somehow found myself in a leadership role, with less than a year of experience and a whole lot of Googling (and Chatgpt). I’m here at this training hoping to level up from ‘winging it’ to ‘winning it’ — and maybe avoid any leadership disasters that end up as cautionary tales in future sessions!

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Hello everyone, I'm Team Lead in AP.

I'am so excited to be part of this training and expected to learn more in Leardership for my development growth and to support my team members. the latest online course in Leadership with coursera I recently attended is : Developping as a Leader. I like this statement from Jiddu Krishnamurti regarding Leadership Growth, he said : " There is no end to education. It is not that you read a book, pass and examination, and finish with education. The whole of life, from the moment you are born to the moment you die, is a process of learning" That is Leadership, there is no end, - Sheryl Sandberg said in : The ability to learn is the most important quality a leader can have"

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Hello everyone,

I am See Mun, team lead for HR team.

I am truly excited to have been selected to attend this workshop, as it presents a valuable opportunity to enhance my leadership skills. I look forward to learning how to effectively manage people, build high-performing teams, and contribute to overall organizational success. I am confident that the insights and tools I gain from this experience will help me foster a more positive and productive work environment for my team.

Being a team lead has been a valuable learning experience, allowing me to develop the skills needed to guide a team, communicate effectively, and support each member’s growth to achieve shared goals. I've gained firsthand experience in driving performance, motivating others, and fostering collaboration—transforming individual contributions into collective success.

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Recently joined the B2B team – excited to be part of this dynamic group!

I'm looking forward to exchanging ideas and learning practical strategies that I can take back to my team.

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Hello everyone,

My name is Ning, and I’m from the Local Payroll team, currently leading the RBAS region.

First things first—I’m hoping not to get caught in traffic during our three-day workshop! (Just a little humor to start us off.)

On a more serious note, I’m truly looking forward to this workshop. I hope to gain the essential skills, mindset, and tools needed to lead my team more effectively. My goal is to grow into a more confident and capable leader—one who can support the team with clarity and purpose, and contribute meaningfully to our organization’s success.

Looking forward to learning and growing together with all of you.

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Hi everyone, I'm Zuen from the GSSC Local Payroll team. My expectation from this training session is in gaining knowledge in navigating the ever-changing people manager role especially when we are all stepping into new age working environment, balancing between the organisation expectation, human capital management, evolving technologies and change management.

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I'm Casey, and I've been with the UNDP since Apr 2021, currently working in Local Payroll Team as Team Lead for the RBA region.

Over the past few years, I've enjoyed supporting our operations and growing alongside a dedicated team.

I'm looking forward to this training to gain insights on how to better support and motivate my team - especially during periods when promotion opportunities are limited.

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I am Syafizah from the Credit Memo Processing team, and I am looking forward to learning new strategies and techniques that can help me become a more effective People Manager. I believe there’s always room for growth, and I am eager to gather insights that will not only enhance my leadership skills but also help me better support and motivate my team. I am excited to connect with others here and share experiences as we all work to improve!

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Hi, my name is Najiha, and I’m the team lead for B2B. I’m looking forward to this training as an opportunity to enhance my managerial skills. I’m also excited to connect with fellow people managers at GSSC and learn from their diverse experiences and approaches as manager.

Looking forward to seeing everyone on Monday! 😊

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I’m Meenachi from the Local Payroll team, and I’ve been part of the organization since December 2020. Over the years, I’ve been involved in key initiatives such as RBA and RBAS clustering. I’ve had the opportunity to lead multiple teams including RBAS, RBLAC, and currently, I’m leading the RBAP team.

I’m looking forward to this valuable session as an opportunity to learn, grow, and connect with others on similar paths.

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Hi, I’m Syareena from the B2B team at UNDP. I’ve been with the organization since 2017 and became the Team Lead in 2021. I’ve been supporting and guiding the team since then. I’m looking forward to learning how to manage and support my team more effectively, especially in navigating challenges, providing support, and motivating team members. I also hope to better understand UNDP’s expectations for people managers and how I can align my leadership approach with those standards

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Hello everyone! I'm Rajinder Singh Mangat from the AP and Assets pillar. I’m really excited to be part of this People Managers Role Readiness Workshop with all of you. Having joined GSSC since August 2017, I’ve had the opportunity to supervise teams from the very beginning of my journey here, and over the years, I’ve learned a lot—mostly through trial, error, and a healthy dose of coffee. I like to say that some people lead by example... I tend to lead by occasionally showing everyone what not to do first—purely for educational purposes, of course. Even after years in a supervisory role, I’m still learning. I’ve definitely mastered nodding thoughtfully while slowly panicking inside—which I hear is a key leadership competency.

Jokes aside, I’m really looking forward to this workshop. It’s a great chance to sharpen our skills, share experiences, and support each other in becoming the kind of people managers our teams deserve.

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I'm Suraidah Salim from the Agencies Team. I'm excited to join the UNDP People Managers Role Readiness Workshop and eager to learn more about the behaviours that differentiate leaders—particularly those who demonstrate trust in their teams, respect diverse ideas, and show empathy.

I'm also keen to explore how leaders structure and organize their roles effectively to achieve goals.

Looking forward to this valuable session! 😊

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I’m a Team Lead for the Project Closure and Investment Accounting Teams.

I’m happy to attend this workshop to learn new skills in people management and to benefit from the valuable experiences that my colleagues will share.

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Hi everyone, I’m Raja Hamidah,
The new kid on the leadership block—recently appointed as Team Lead for GSSC Local Payroll – RBLAC.

It’s been just two months in the role, and I’m excited to join this UNDP People Manager Role Readiness Workshop. I’m here to soak up all the wisdom, sharpen my leadership skills, and hopefully steal a few secrets from the seasoned supervisors in the room.

Looking forward to learning, growing, and building great connections—because even payroll people need people skills!

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Hi everyone,
I'm with the GSSC Revenue team and am currently on DA. I'm looking forward to the case studies and discussions with my colleagues on effectively managing people, especially in challenging scenarios.

Over the years working in GSSC, I've seen many strong, hardworking, and resilient managers. I hope to gain skills in this workshop that will help me become a better people manager and navigate challenges more effectively.

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Hello, My name Thaufik, I'm the team lead for AP. I'm hoping to gain new insights and ways to apply my role to support my team's development, growth and manage challenges more effectively. One of the nice memories seeing my team members i had mentored get promoted in the career

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Hello, my name is Azairry, and I currently serve as the Team Lead for the Fixed Asset team. I am deeply committed to continuous learning and personal growth, especially in developing strong leadership skills that enable me to support my team effectively and contribute meaningfully to the organization.

Leadership is a journey, and for me, it began even before I held an official leadership title. One of the most memorable milestones in my early career occurred between 2015 and 2016, when I was still an Associate (GS) staff member. Despite my "junior" position at that time, I was entrusted with the responsibility of leading a team of eight temporary staff for a quarterly inventory review. This assignment was particularly unique and challenging, as it also involved collaboration with staff from the Malaysian federal government who joined the initiative with the intention to learn and observe our processes.

Managing a team with varying levels of experience and backgrounds, while ensuring the accuracy and timeliness of the inventory review, proved to be a demanding task. The initial phase was hectic, with many moving parts and the added pressure of coordinating with external stakeholders. However, I was fortunate to receive unwavering support from my supervisor and colleagues in the New York office, whose guidance and encouragement played a significant role in helping me navigate through the challenges.

Through this experience, I learned the importance of clear communication, adaptability, and empathy — qualities that continue to shape my leadership style today. It also taught me that leadership isn’t defined by position, but by the ability to influence, support, and inspire those around you to achieve a common goal.

Looking ahead, I remain passionate about developing my capabilities as a leader and creating an environment where my team can thrive. I believe that effective leadership is about continuous improvement, collaboration, and a strong sense of purpose — values that I strive to uphold in my work.

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Good day colleagues. I am from GSSC treasury team. I am grateful to UNDP who has nurtured me from a General Service staff to a National Professional staff since I joined in year 2011. I was enrolled to this Workshop together with my supervisees to learn and grow together. I am excited about this opportunity to refresh my People Managing skills. In both private and UNDP working environment, I met many great leaders with unique leadership styles, whom I can learn from, who sets role model as a people manager with empathy, care, open-mind, responsive, energetic, listen, and most importantly, empower team to deliver towards positive outcome. My good memory comes from the day when coaching a team of juniors were very rewarding and I witnessed their growth throughout their career path. I trust this workshop will expand further my cognizant for being a great supervisor.

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Hi Colleagues,

I’m from the Revenue Team. I previously served as a Team Lead for the Deposit Team from 2017 to 2023 before transitioning into a different role with new responsibilities. I'm truly grateful to be part of this workshop. I see it as an opportunity to strengthen my ability to collaborate across teams, better understand diverse working styles, and continue building confidence when engaging with people at all levels. One of my most meaningful experiences as a People Manager has been the role I played in training and guiding team members. I’ve always been committed to upholding high standards and supporting growth. Many of my colleagues have appreciated my detailed coaching style — some have even joked that I should be a university lecturer! It’s rewarding to know that my efforts have had a positive impact, and I look forward to continuing to support others in reaching their potential. Excited to learn and grow together with all of you!

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Hello dear people managers! I will be the main lead of implementing this much needed workshop that along with my colleagues have put together to provide a rewarding learning experience!