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I think communication between different teams needs a lot of work. More collaboration with clear, open and transparent communication.

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Short term contracts - can lead to lack of knowledge retention, no incentive for consistency in practices

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Meeting for meeting sake is a waste of resource and time. They should be more structured with a clear purpose. Evaluate the purpose of meetings and identify where overlap occurs.

Look at alternative ways of communicating updates. Teams?

Frequency of meetings - look at holding them only during key times during year.

Too many chat channels/teams chats/groups

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Cross-team meetings can be valuable to meet people from other teams, especially for new starters, and to understand what different teams do and what they’re working on

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Works well: where cross over need between teams easiest to arrange in person meetings

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Number of Teams channels is overwhelming

Unnecessarily copied into emails and not always told what action is needed and by who

High staff turnover and not enough knowledge retained / queries left answered when asked online

Lack of face to face communication

Emails sent to colleagues’ personal email addresses instead of shared mailboxes

Hard to find emails in Outlook - easy to miss comms

Weekly team meetings a positive

Minuting time-consuming and not always valuable

Office is in a different building to the programme team is supporting - lose face to face communication with academics and tutors

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Fewer team channels where possible ‘team fatigue’

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If weather permits, we tend to have chats out in the courtyard just to enjoy the weather while getting official points across. Boosts morale and engagement from the team.

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Lots of communication on lots of teams chat rather than in person, due to hybrid (and habit)

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Too many teams spaces with lack of clarity on how they should be used and what should go where

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Lots of face to face meetings within the team

Face to face gives better connection

Easier to explain

Tone better

More responsive

Working alongside each other in person helps

Having all teams in one big room could be more helpful, more comfortable, easier to approach people.

For the interns this would help hugely. So much moving. Often working on Things where they’re in the wrong location for the task.

Hard to get to know people.

Some teams have 5s in separate office from 3 and 4, others don’t

Advantages?

Lots of teams chats. Is it too many? Some people would like more. Maybe a teams chat to link pairs of teams, eg connecting Iag to a&p etc

No substitute for face to face

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To use face to face meetings where possible not online as more impersonal

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In terms of the admin meetings across the school, more structure, common agendas, reps from each to attend others for joining up

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Too many teams chats with very slightly varying dependencies when they could all be grouped into one.

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Teams chat works well form PS staff

share point is great for shared processes and knowledge

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Weekly team meetings within certain sub teams are helpful

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Monthly bulletins via email could be useful rather than regular messages via Teams

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Expectations of the chairs of meetings to be clear and established well ahead

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Cross team meetings can occupy a useful spot especially considering that teams do not often see much of each other in office due to location

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Teams chat has too many duplicate chats

Outlook shared mailboxes hard to manage, can we use dynamics 365?

Why zoom for meetings over teams?

WhatsApp chat for CECs, is this secure? Forces staff to use their own personal mobile

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Officer and coordinator meeting although useful to see each other and find out what other teams are doing, maybe we can reduce these to twice a semester, they’re will be a lot more to update on and discuss

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Sometimes there is an overload of information coming through on teams and you then miss important information

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We meet once a week. It’s good to have an update of other mini teams in our section, but sometimes we do not have updates as much, thus, it’s like a meeting for the sake of it instead.

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Teams messages and chats can become overwhelming due to the amount of information

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Sometimes there are too many teams chats too keep track of

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The Administrators and Assistants meeting is very fun

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Outlook, teams chat, in person, WhatsApp, zoom, phone, teams phone, share point, onenote

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In your group, have a discussion and think about:

20 mins

1. How do we currently meet and communicate (online, in writing, in person)? Be explicit if you have examples of Teams chats, groups, meetings etc. that you’re aware of.

2. What do you feel works well?

3. Where are the gaps? Do you feel you’re ever missing information? Can you see opportunities for us to improve how we connect, communicate and meet?

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•Which meetings or ways of communicating are key to functioning well as a team and service?

•Are people/teams being missed off or included unnecessarily?

•The Terms of Reference for meetings and how they are Chaired/organised

•Where the value lies in having certain meetings

•Are there Teams channels where we could combine teams? Or set-up specific Teams chats when it comes to certain work/projects?

•How updates and actions from each meeting are fed up and down, how can we make meetings and groups accountable?

•Any creative ways of approaching these meetings (e.g. non-verbal updates, having bullet point upda advance, combining some membership where appropriate)

•Any other blue sky thinking! Go big!

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•Duplication and crossover of membership

•Meetings are becoming general update meetings that could be delivered in another way

•Staff are rushing to put together an update before a meeting for the sake of it - not becuase the updates are valuable

•Staff struggle to attend these because they no longer see the full value in meetings and will prioritise other work

•However, a lot of staff still appreciate coming together and having general discussions with peers

•No longer in an immediate post SEP world - these meetings likely need a review now to ensure they're valuable